Manual Email Retrieve being Ignored??

I am in Thailand, and I just got a message from AT&T that my data bill is $500 after 30 days. I have had Data Roaming turned "OFF" for the majority of my trip. I have Email retrieval set to MANUAL at all times.
I have turned on Data Roaming for a split second to send someone an email, and every single time, my phone repeatedly - repeatedly - repeatedly retrieves my email despite the fact that its set to MANUAL retrieve. I do not remember it doing this automatically when I first got it.
The AT&T reps (3 different ones) told me that mail WILL BE RETRIEVED NO MATTER WHAT unless I have both DATA ROAMING "Off" and "MANUAL" selected. Think that sentence over for a moment.
Either this phone is not working properly (as per basic logic), or something is very wrong. When data roaming is ON and MANUAL is set, it should NOT retrieve email unless I initiate it. Period! What is the point of a manual setting if its going to automatically retrieve?
I now have a $500 data bill. Who is going to pay it? Im sure not!

Okay so your response is "Cuz".
Guess what? Before they added the "Turn off Data Roaming" option four months ago, "the way the software worked" was to have data roaming on all the time, and people got bills for $50,000 (literally). Helpful people like yourself could have said "Thats just how the software works".
If it isnt painfully clear at this point, I am raising an issue that "the way the software works" is faulty.
As for your hindisght and equally unhelpful continuous mention of the "Manual", may I remind you that Apple brags about the iPhone being so intuitive that a manual is "not needed" and therefore intentionally does not include one with the sale of the phone. In addition to this, the day I bought mine, I asked the apple store rep if I should get the manual and he told me "Nah! The phone is meant to be user friendly, you really dont need it". Well guess what...
The bottom line is this: JUST LIKE the data roaming OFF button needed to be "added to the software" a few months ago, the software needs to be modified to NOT download "DATA" without user permission. I should be able to send an email without downloading 25 emails from my inbox against my will. This is no different than people being billed $50,000 for data that the phone downloaded against their will, and the Apple people agreed. Sorry that you don't.

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