Master of Services - Transaction

I want to know if Master of Services has a transaction for change the field Service Category like the transaction MMAM or XK07 on Material Management.
Best Regards,
Julio Ferretti

Hi,
Service Master is not maintained master like material, vendor with various organizational layers. Its a very basic information.
AFAIK, there is no facility as such you are looking, we can't copy and create into new service category also.
R,
Amala

Similar Messages

Diff B/W master data and transaction data

Hi all,
What is the main Diff B/W master data and transaction data. give me some example ?
Thanks in Advance
Krish...

hi krish,
MASTER Data is the data that exists in the organization like employee details, material master, customer master, vendor master etc. These are generally created once.
Master data are distributed throughout the company, they are often not standardised and often redundant. As a result it is very costly to offer efficient customer service, keep track of supply chains and make strategic decisions. With SAP Master Data Management (SAP MDM) these important business data from across the company can be brought together, harmonised and made accessible to all staff and business partners. As a key component of SAP NetWeaver, SAP MDM ensures data integrity via all IT systems.
Regardless of the industry, companies often work with different ERP and Legacy systems. The result: the business processes are based on information about customers, partners and products which is displayed in different ways in the systems. If the data are recorded manually, there are more inconsistencies: some data sets are entered several times, others cannot be retrieved by all divisions of the company.
As corporate applications are becoming increasingly complex and produce ever greater amounts of data, the problem is intensified further. Nevertheless, your employees must work with the inconsistent data and make decisions on this basis. The lack of standardised master data easily leads to wrong decisions, which restrict efficiency and threaten customer satisfaction and profitability.
In a word: in order to save costs and ensure your companys success it is necessary to consolidate master data about customers, partners and products, make them available to all employees beyond system boundaries and use attributes valid company-wide for the purpose of description.
TRASNACTION Data - These are the business documents that you create using the master data - Purchase orders, sales orders etc
http://help.sap.com/saphelp_nw2004s/helpdata/en/9d/193e4045796913e10000000a1550b0/content.htm
Regards,
GNK.

Middleware-Replicating service transaction from CRM to R/3

Hi Experts
We are using the transaction SRVO( Service Transaction) in CRM and it has to be replicated to the R/3.
Can anybody tell me
1.what is the load object for replicating this transaction ?
2.Do i need to make any settings in R/3 for the replication ?
3.Do i need to create one new transaction in R/3. If so where i have to create the transaction ?
4. What would be the document type category of the replicated transaction ?
Thanks in advance
Nadh.
Message was edited by:
Nadh R

Hi Nadh,
Service transactions are replicated to R/3 as sales order, with sales items only.i.e. item category SRVS.
You need to maintain the similar settings as you do while replicating a sales order from CRM to R/3.
1. Create a order type in R/3 with the same name SRVO (Tcode: VOV8)
2. Create the item categories with the same name as being determined in the service order (Tcode: VOV7) e.g. SRVS
3. Mainatin item category determination, the way it is maintained in CRM (Tcode: VOV4)
Other than this, assign an external number range to your order type SRVO which is same as the internal number range of CRM. Ensure that the customer master and product also exist in R/3.
Before replicating a service order from CRM to R/3, Create a dummy sales order in R/3 (VA01) with order type SRVO (only for checking purpose)and your sales area,put the customer master and material and check if the transaction is complete. If not you will have to first remove the incomplete stuff, than only an order will get replicated error free.
If you get incompletion items like Plant, shipping point, contact a SD consultant or post another thread.
Regards,
Shalini Chauhan

Interaction History / Service Transactions

Hi All,
We are having crm 2007 and we are implementing the service scenario.
When we create a contrat 123 for a business Partner ABC. Normally the reference/Interaction history etc shall also be
displayed in the Business Partner. i.e. all the relevant service transactions relevant to Partner ABC.
Could anybody tell where can we set this in CRM 2007.
Regards,

hi,
try this
IMG>CRM>Master data >BP>Accounts and Contact Persons in the Portal-->Specify Display Options for Interaction History/Activities/Opportunities
Select the area as -
SAP_CRM_CUST_INTERACT_CENTER or your relevant area
and make the settings for interaction history. you should be able to se the Fact sheet details with dates
Cheers!
Please reward if helpful
Raj

Hard Delete all soft delete records (members) in Master Data Service (MDS) database

Hi,
I am using Master Data Service for couple of months now. I can load, update, merge and soft delete data in MDS. Occasionally we even have to hard delete data from MDS. If we keep on soft deleting records in a MDS table eventually there will be huge number
of soft deleted records.
Is there an easy way to hard delete all the soft deleted records from all MDS tables in a specific Model.
Regards,
Rehan

We did develop a Transact SQL procedure for this using the staging interface. It works and can be used freely :)
God Luck!
Jan Isacsson
USE [MDS]
GO
/****** Object: StoredProcedure [dbo].[AutoPurge] Script Date: 4/21/2015 10:39:21 PM ******/
SET ANSI_NULLS ON
GO
SET QUOTED_IDENTIFIER ON
GO
-- To be used without warranty but it works even for collections
-- Jan Isacsson (www.independent.se) 2015-04-21
CREATE PROCEDURE [dbo].[AutoPurge]
@modelName nvarchar(200) = 'PDWmReferenceData',
@versionName nvarchar(200) = 'VERSION_1',
@entityName nvarchar(200) = NULL
AS
DECLARE @name nvarchar(200)
DECLARE @tableName nvarchar(200)
DECLARE @stagingName nvarchar(200)
DECLARE @collectionTable nvarchar(200)
DECLARE @collectionMemberTable nvarchar(200)
DECLARE @isFlat INT
DECLARE @sqlIsFlat NVARCHAR(512)
DECLARE @sqlGetEntityTable NVARCHAR(512)
DECLARE @sqlGetCollectionTable NVARCHAR(512)
DECLARE @sqlGetCollectionMemberTable NVARCHAR(512)
DECLARE @sqlGetStagingBaseTable NVARCHAR(512)
DECLARE @sqlLoadPurgeConsolidated NVARCHAR(512)
DECLARE @sqlLoadPurgeLeaf NVARCHAR(512)
DECLARE @sqlRinseStaging NVARCHAR(512)
DECLARE @sqlPurgeCollections NVARCHAR(512)
DECLARE @sqlCheckErrorStaging NVARCHAR(512)
DECLARE @batchTagName NVARCHAR(512)
DECLARE @executePurge NVARCHAR(512)
DECLARE @errorMsg NVARCHAR(512)
DECLARE @i INT
DECLARE @id INT
DECLARE leaf_entity_cursor CURSOR FOR
select e.ID, e.Name from
mdm.tblModel m,
mdm.tblEntity e
where
e.Model_ID = m.ID
and m.Name = @modelName
DECLARE noleaf_entity_cursor CURSOR FOR
select e.ID, e.Name from
mdm.tblModel m,
mdm.tblEntity e
where
e.Model_ID = m.ID
and m.Name = @modelName
and e.IsFlat = 0
-- Leaf purge
SET @batchTagName = '''AutoPurge'''
OPEN leaf_entity_cursor
FETCH NEXT FROM leaf_entity_cursor INTO @id, @name
WHILE @@FETCH_STATUS = 0
BEGIN TRY
if @name = @entityName or @entityName is null
BEGIN
SET @sqlGetEntityTable = N'select @tableName = EntityTable from mdm.tblEntity where ID = ' + CONVERT(nvarchar,@id)
EXEC sp_executesql
@query = @sqlGetEntityTable,
@params = N'@tableName NVARCHAR(100) OUTPUT',
@tableName = @tableName OUTPUT
SET @sqlGetStagingBaseTable = N'select @stagingName = StagingBase from mdm.tblEntity where ID = ' + CONVERT(nvarchar,@id)
EXEC sp_executesql
@query = @sqlGetStagingBaseTable,
@params = N'@stagingName NVARCHAR(100) OUTPUT',
@stagingName = @stagingName OUTPUT
SET @sqlRinseStaging = N'delete from stg.' + @stagingName + '_Leaf where BatchTag = ' + @batchTagName
EXEC sp_executesql @query = @sqlRinseStaging
SET @i = @@RowCount
SET @sqlLoadPurgeLeaf = N'insert into stg.' + @stagingName + '_Leaf (ImportType, ImportStatus_ID, BatchTag, Code) select 6, 0, ''AutoPurge'', Code from mdm.' + @tableName + ' where Status_ID = 2'
EXEC sp_executesql @query = @sqlLoadPurgeLeaf
SET @i = @@RowCount
if @i != 0
BEGIN
SET @executePurge = N'EXEC stg.udp_' + @stagingName + '_Leaf @VersionName = ''' + @versionName + ''', @LogFlag = 1, @BatchTag = ' + @batchTagName
EXEC sp_executesql @query = @executePurge
SET @i = @@RowCount
SET @sqlCheckErrorStaging = N'select ErrorCode from stg.' + @stagingName + '_Leaf where BatchTag = ' + @batchTagName + ' and ErrorCode != 0'
EXEC sp_executesql @query = @sqlCheckErrorStaging
SET @i = @@RowCount
if @i != 0
BEGIN
SET @errorMsg = 'Error in purging leaf entity: ' + CONVERT(nvarchar,@id)
RAISERROR (@errorMsg, 16, 1 )
END
END
END
FETCH NEXT FROM leaf_entity_cursor INTO @id, @name
END TRY
BEGIN CATCH
SET @errorMsg = ERROR_MESSAGE()
PRINT @errorMsg
BREAK
END CATCH
-- Consolidated purge
OPEN noleaf_entity_cursor
FETCH NEXT FROM noleaf_entity_cursor INTO @id, @name
WHILE @@FETCH_STATUS = 0
BEGIN TRY
if @name = @entityName or @entityName is null
BEGIN
SET @sqlGetEntityTable = N'select @tableName = HierarchyParentTable from mdm.tblEntity where ID = ' + CONVERT(nvarchar,@id)
EXEC sp_executesql
@query = @sqlGetEntityTable,
@params = N'@tableName NVARCHAR(100) OUTPUT',
@tableName = @tableName OUTPUT
SET @sqlGetStagingBaseTable = N'select @stagingName = StagingBase from mdm.tblEntity where ID = ' + CONVERT(nvarchar,@id)
EXEC sp_executesql
@query = @sqlGetStagingBaseTable,
@params = N'@stagingName NVARCHAR(100) OUTPUT',
@stagingName = @stagingName OUTPUT
SET @sqlRinseStaging = N'delete from stg.' + @stagingName + '_Consolidated where BatchTag = ' + @batchTagName
EXEC sp_executesql @query = @sqlRinseStaging
SET @i = @@RowCount
SET @sqlLoadPurgeLeaf = N'insert into stg.' + @stagingName + '_Consolidated (ImportType, ImportStatus_ID, BatchTag, HierarchyName, Code) select 4, 0, ''AutoPurge'', ''' +@entityName + ''', Code from mdm.' + @tableName + ' where Status_ID = 2'
EXEC sp_executesql @query = @sqlLoadPurgeLeaf
SET @i = @@RowCount
if @i != 0
BEGIN
SET @executePurge = N'EXEC stg.udp_' + @stagingName + '_Consolidated @VersionName = ''' + @versionName + ''', @LogFlag = 1, @BatchTag = ' + @batchTagName
EXEC sp_executesql @query = @executePurge
SET @i = @@RowCount
SET @sqlCheckErrorStaging = N'select ErrorCode from stg.' + @stagingName + '_Consolidated where BatchTag = ' + @batchTagName + ' and ErrorCode != 0'
EXEC sp_executesql @query = @sqlCheckErrorStaging
SET @i = @@RowCount
if @i != 0
BEGIN
SET @errorMsg = 'Error in purging consolidated entity: ' + CONVERT(nvarchar,@id)
RAISERROR (@errorMsg, 16, 1 )
END
END
SET @sqlGetCollectionTable = N'select @collectionTable = CollectionTable from mdm.tblEntity where ID = ' + CONVERT(nvarchar,@id)
EXEC sp_executesql
@query = @sqlGetCollectionTable,
@params = N'@collectionTable NVARCHAR(100) OUTPUT',
@collectionTable = @collectionTable OUTPUT
SET @sqlGetCollectionMemberTable = N'select @collectionMemberTable = CollectionMemberTable from mdm.tblEntity where ID = ' + CONVERT(nvarchar,@id)
EXEC sp_executesql
@query = @sqlGetCollectionMemberTable,
@params = N'@collectionMemberTable NVARCHAR(100) OUTPUT',
@collectionMemberTable = @collectionMemberTable OUTPUT
SET @sqlPurgeCollections = N'delete mdm.' + @collectionMemberTable + ' from mdm.' + @collectionTable + ' cn inner join mdm.' + @collectionMemberTable +
' cm on cm.Parent_CN_ID = cn.ID where cn.Status_ID = 2'
EXEC sp_executesql @query = @sqlPurgeCollections
SET @i = @@RowCount
if @i != 0
BEGIN
SET @sqlPurgeCollections = N'delete from mdm.' + @collectionTable + ' where Status_ID = 2'
EXEC sp_executesql @query = @sqlPurgeCollections
SET @i = @@RowCount
END
END
FETCH NEXT FROM noleaf_entity_cursor INTO @id, @name
END TRY
BEGIN CATCH
SET @errorMsg = ERROR_MESSAGE()
PRINT @errorMsg
BREAK
END CATCH
CLOSE noleaf_entity_cursor
DEALLOCATE noleaf_entity_cursor
GO
JAIS

Downloding the SAP master data and transaction data to a flat file

Hello All,
Is there any SAP standard method or transaction to download the SAP master data and transaction data to flat file.
With out using ABAP development, SAP had provided any tool or method to download the SAP system master and transaction data to flat file.
Thanks,
Feroz.

hi
as of now up to my knowledge no.

Master Data Services not available under shared feature while installing SQL server 2012

Hi,
I am trying to install Master Data Services but do not see the option to select MDS under the shared features when going through the SQL server 2012 installation. I have the SQL server 2012 SP1 (64 bit) install files. I have also installed SP2. I havent
found anything online about the issue.
Can someone please advise?
I have a screenshot of the installation screen which I will attach as soon as I am able to get my account verified. Thanks!

Hi Revees,
This might be a very naïve and also out of the original scope of the thread question.
We are thinking of going with the developer edition. We have 2/3 developers and some other testers and business users.
1) I understand that we need a developer license for each developer. But would we need a license for the business user. Can they have a sort of read access to the dbs?
2) If a developer has MSDN subscription, Would they need to purchase the license too assuming we purchase the developer edition of the software (and not download it using the MSDN subscription)?
Thanks for your assistance!

CRM Service Transaction Types availability in ECC table CRMC_SRV_BILL_PR

Dear experts
I need to customize ECC IMG object CRM_SRV_BILL_MAP (SPRO -> Integration with Other mySAP.com Components -> Customer Relationship Management -> Settings for Service Processes -> Billing Integration -> Map Transaction Types and Item Categories).
This is to map SAP CRM Service Transactions to SAP ECC Sales Orders for triggering Debit/Credit Memos based on Service Orders. However, the table in which CRM Service Transaction Types are stored is empty (CRMC_SRV_BILL_PR) - how to we get the data in there?
For some reason, we have one client where this info is available, in another one it's not. We are not sure whether this might be a download object, or if customizing on ECC side is required?
Thank you in advance for all helpful replies!
Christian

Hi,
As far as my knowledge goes in this area, i have worked on this in my previous project with R/3 version being 4.7. We have had to manually maintain the configuration in the table that you are reffering to. So you would need to maintain the document type to be created and also assign the item categories acordingly.You will ofcourse need to configure the document types and item categories that are relevant to create a debit/credit memo in R/3. Also, you will need to map the CRM item categories to the R/3 credit/debit item categories.
Hope this helps
Shiloo

What are the settings master data and transaction data from r/3 to in APO.

Hi all,
Can u suggest me ,I need to conform in apo what are the setting when transfering master data and transaction data from r/3 to APO.
frm
babu

Hi
The data get transfered from R3 to APO via CIF which is SAP standard.
Please find enclosed herewith the link which will provide you detail information regarding it.
http://help.sap.com/saphelp_scm41/helpdata/en/9b/954d3baf755b67e10000000a114084/frameset.htm
Please let us know if it helps you. Please also let us know if you have any more specific question.
Thanks
Amol

What happens internally while loading master data and transaction?

hello,
What happens internally and which tables are used while loading master data and transaction?
I have loaded the data in DSO, but i am not getting value of particular InfoObject after loading the data.
I have executed Attribute change run also.
Kindly explain ...
Thanks,
Sonu

Hi,
Master data,
Material Indipendent data can be sent without any dependency.
Material Dependent data sequence is as follow.
Plant,
MRP areas,
Supply area,
Material,
MRP area material,
planning material,
ATP check,
Purchase info recards,
schedule agg,
PPM or PDS (But before PPM or PDS work center should send to apo) If PDS is sending then BOM should send before PDS.
Transaction data.
As per the business requirement what is planning in apo.
Regards,
Kishore Reddy.

Master Data and Transaction Data For DB Connect extracted Data...

Dear Experts,
I have been working on SAP NetWeaver BW 7.3 and for the first time I have extracted data from Oracle DBMS by using DB Connect. I have successfully extracted data of a View namely Sales_View into BW by creating a DataSource. This View has about 100 fields and I have been told that this view consists of Master Data and Transaction Data too. For my further reporting needs say building a Dashboard or InfoSpace I have to design a DSO and InfoCube for this DataSource. I'm bit confused about the Master Data and Transaction Data of this DataSource.
1. Should I create all custom InfoObject against all fields of DataSource for DSO and InfoCube design?
2. Do I need to create and load the Master Data for all InfoObjects or I need to create or load the Master Data for only those InfoOjects which will be
used for drill down or reporting in Dashboard or InfoSpace?
3. Do I need to load the Master Data manually by creating Flat Files and using these files for Master Data loading for required objects?
4. How should I approach the designing of DSO and InfoCube?
I will appreciate your inputs in this matter.
Many thanks!
Tariq Ashraf

Thanks!

Master Data Services Add-in for Excel Issue

I am trying to configure MDS in the Production server. I am running into isssues.
(I was able to do the whole process successfuly in my local system - Versions are same in the local and server - Only difference is local machine is windows 7 server is Windows 2008 R2)
I have installed SQL server 2012 Enterprise Version SP1. I am able to browse the MDS URL. User has got full permissions. When I try to access the MDS via Excel I get the below error.
Can any one help me please I have spent days on this withou any joy.
Error message
TITLE: Master Data Services Add-in for Excel
An error occurred while receiving the HTTP response to
http://MYIPADDRESS/mds/service/service.svc/bhb. This could be due to the service endpoint binding not using the HTTP protocol. This could also be due to an HTTP request context being aborted by the server (possibly due to the service shutting down). See
server logs for more details.
ADDITIONAL INFORMATION:
The underlying connection was closed: An unexpected error occurred on a receive. (System)
Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host. (System)
An existing connection was forcibly closed by the remote host (System)
BUTTONS:
OK
Bn

I have finally found a solution for this problem! Every time I opened Excel (unless I ran as administrator) I would have to activate the MDS add-in; this was time-consuming and annoying. It seems like there was no solution posted online anywhere! Well
after much aggravation, I have finally found a solution:
Fixing the Microsoft MDS Excel Add-In so it Stays Enabled
Press the Start button (Windows button)
In the search bar type “REGEDIT”
Open regedit.exe
A pop-up will ask permission for the Registry Editor to make changes to the computer, select Yes.
In the Registry Editor expand HKEY_CURRENT_USER
In the HKEY_CURRENT_USER folder, expand in the following order: Software -> Microsoft -> Office -> Excel -> Addins
Select Microsoft.MasterDataServices.ExcelAddIn
Double-click on LoadBehavior in the right panel
In the Edit Value popup, change the value to
Press OK
Exit the Registry Editor
The excel add-in should now be active anytime you open Excel. If multiple errors occur while using the add-in, the Load Behavior may change back to 0. If that occurs simply follow these steps so the add-in will be active when Excel starts up.
I hope this helps some of you avoid the long hours of trying to find a solution to this silly problem.
Cheers!
Tony

How to delete a master record with transaction data?

Hi,
Iam able to delete master record(GL/Vendor/Customer)through OBR2 when there is no transaction data in those respective master records. Despite of clearing all open items in a particular vendor Account, Iam unable to delete that master record. Please suggest me how we can delete vendor master data having transactional data.
Thanks in Advance
Regards,
Satish

Hi...
Not sure whether this helps....you can mark the vendorrecord for deletion and later try to delete it.
Logistics >> Materials management >> Purchasing >>
(new menu) Master data >> Vendor >> Central >> Flag for deletion
try using XK06/FK06
Assign points if useful
Regards
Aravind

Linking Service Transactions

Hi Experts,
I'm facing the following issue:
My client is using the IC WebClient for quite a while now and we've implemented different scenarios. For a new scenario we want to implement "Releasemanagement". The idea behind this is to link (connect) existing service transactions (BUS2000116), which will be separate transactions like incidents or changes, to "a single" servicetransaction (which will be a certain release).
So a new transaction (e.g. "Release November") will be created with the option to link existing service transactions to this specific release. This should not be a follow-up transaction, because a new release-transaction can be created after the individual service transactions have been created.
Question: what should be the solution for the aforementioned issue? --> Case Management? Or can this be done using regular service transactions with help of..?
Kind regards,
Maarten van der Ven

Hi Maarten,
This is an excellent scenario for case management. You link all the related transactions to the single case. There are other ways but they can lead to confusion for the users, and this is what case management was designed for.
Sincerely,
Glenn
Glenn Abel
Covington Creative
www.covingtoncreative.com

Determine the Approval List of a service transaction on Oder Save BADI.

Hi
I have to determine the list of approvers r a service transaction, based on parties involved assignment block thus I have to take manager's details from parties involved and then some how put the same manager in the list of approvals assignment block.
In my code I just read the et_partner and then build the et_approval table based on the partner function using crm_order_read.
I have build the input fields, input fields names, the logical key and when I pass my input_fields to my order_maintain but for some reason the record is not created or updated on the UI.
Regards
Thato

pl check allowed object for maintenance w.r.t. transaction type by FM CRM_ORDER_OBJECT_ASSI_SEL_CB = get the allowed objects of a process type.
Also, can you please share code what you have written ?

Master of Services - Transaction

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