MAX cannot find my camera attributes

Question

I'm still learning about machine vision to do a project that require image processing. I'm using LabVIEW 2010 and my camera is only my laptop webcam (MAX recognize it as: USB2.0 UVC VGA WebCam). I'm trying to do a feature like the one in the "Grab and Attributes Setup.vi" example, which is to control, for example, white balance. Running the example itself, I can change the white balance in LabVIEW (not in MAX). The problem is that in MAX, camera attributes shows exactly nothing, thus I cannot or dont understand how to access that attribut.
So why is that the example in LabVIEW can adjust the white balance, while in MAX, no camera attributes at all is displayed?
PS: My friend using different laptop but same brand, type, model, spec (identical hardware), same driver, his MAX can detect these attributes.

Answer 1

the camera itself is onboard the laptop (not seperated webcam). I still haven't figure out why the attributes sometimes appear and sometimes is not. I've tried reinstalling my camera driver, IMAQ, and IMAQdx driver. I'll try using seperate webcam this weekend. Restarting my komp is also not the answer because it still appear and missing everytime. as for the reset, I cannot find it in tools menu. There's only "Reset NI-DAQmy Configuration".
MAX version is 4.8.0f0
NI-IMAQ 4.5
NI-IMAQ I/O 2.4
NI-IMAQdx 3.8
LabVIEW 2010 SP1 (evaluation license)
EDIT: I've attach my .vi files. When the attributes appear in MAX, this .vi is working fine and as I wanted, but when it is missing, the .vi returns error. The error message:
Error -1074360305 occurred at Property Node (arg 2) in 3-8_Acquiring using Property Node.vi
Possible reason(s):
NI-IMAQdx: (Hex 0xBFF6900F) Attribute not supported by the camera.
The read attributes such as BayerGainR is just for me testing, no particular use.
Attachments:
3-8_Acquiring using Property Node.vi ‏54 KB