MBP 10.9.5-Gray screen (post log-in) but can log into guest acc no problem

Background: MBP has been fine until today, when it got really slow. I figure I have too many windows open (specifically Safari tabs); I was also having weird freeze-ups with the VLC player. I restarted the computer after it was getting really weird; I keep it on the setting where previously open programs and files will reload when I log back in)
I've looked around at other posts but I couldn't find one that specifies the gray screen I seem to have. My gray screen pops up after I log in, and the top bar (finder bar?) is visible. My cursor can be moved but goes between its usual shape and the beach ball. The weird thing is that I started up in safe mode (which worked), and then when I tried to restart and log in again, the windows which I didn't close were viewable at the front of the gray screen. They were useless however, since I am unable to actually click anything on the gray screen.
Things I've tried:
Restarting (often becomes force shutdown when I can't get the computer to respond)
Safe Mode (this works, but is really slow)
Disk Repair in Utilities (said everything looked OK)
And finally, I tried logging in on the guest account and everything seems to be fine.
Does anyone have any suggestions for this? Is there a way for me to erase the "save" setting that is remembering what applications I had up.
Thanks for your help!

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can read it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */   /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { print "'${p[41]}'";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$|'${p[41]}'/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { print "'${p[41]}'.plist\t'${p[42]}'";if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n   "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n   [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|(Bo|PO).+ sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n   ...and %s more line(s)\n",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test osascript\ -e );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:| VALI|xpma' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,Inter,iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t /S*/L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 35 49 61 51;D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return  three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

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    Extension "com.apple.driver.AppleACPIPlatform" has immediate dependencies on both com.apple.kernel and com.apple.kpicomponents; use only one style.
    These are really the only major differences that I can see in the Single Mode screen.
    I also have tried booting from the Firewire drive clone on the laptop but it is not an available option for booting. The disk partitions mount but have a lock in the corner and say they cannot be opened because I have insufficient access privileges.

  • Installed a neiman survey app today and since i did that i cant log into my acc, everytime i get past my password immediatly it says switch on and off again, i cant get any further ??? help

    i can get past my password then the arrow freezes and a black box pops up saying switch off by the main power button and back on again?? i did this for exactly the same thing to happen???
    i can log into guest acc but obviously cant uninstall a app from therer and now i just dont know what to do??
    help please ???

    What is a Neiman survey?
    Mountain Lion has a recovery partition - boot into it by starting while pressing Command-R. Read the article for further options.

  • IMac 8.1 3.06 GHz w/6 MB Ram, Lion and dead HD? all I get is "Gray Screen w/wirlie gig" but now for a new twist a circle with a diagonal line, like don't go. Is this a DEAD HD?

              I have a iMac 8.1 3.06 GHz w/6 MB Ram, and was running Mac OS X 10.6.8. My 500 GB WD5000AAKS was about 90% full. I had an issue with the admin password, it would not accept any of my known passwords. I ran for a while on the fingerprint reader I had, we have two users on the machine in our home. I tried many attempts to fix this problem without success I came up with a plan. That plan was a new HD, used a 2TB Samsung. plan worked like a charm. Installed a 4 GB Ram Chip and the new Samsung, formatted it, loaded Snow Leopard, and loaded what was on my Time Machine backup all was good.
              This was early July, then Lion was available I was happy with what I had, I had 1.450 TB of free space. So, what the heck, lets spring for Lion, that even went well for a not even 2 weeks, enough that I had several Time Machine backups.
               Then monitor goes flash, flash then I try a re-boot same gray screen with whirlie gig that I had when the the HD in my MacBook Pro died. Put the old 500 GB WD back in and all was fine, ran for a day. It was OK except back to no password and full. Went down to my local computer shops here in Rayong Thailand and sprung for a New 2 TB WDXXX, put that in, used my Snow Leopard disk to format and load OS X 10.6.8. I though that all was good, the load from Time Machine was slow and the time remaining was changing all the time, took about 3 hrs for about 300 MB that where on the LaCie.
              Now I have a password issue, however it asks for a password reset that it will NOT take and I don’t even get that now. All I get is the infamous “Gray Screen w/wirlie gig” but now for a new twist a circle with a diagonal line, like don’t go. Is this a DEAD HD? I plan to re-install the old 500GB just to systems check and if all is well I will take the “NEW” 2 TB WD back for replacement. I am thinking that I should put the new HD in and format and load Snow Leopard then up date to Lion then do my Time Machine backup. The only problem is does the circle with the diagonal line mean something more? If so how does one recover Lion with no disk if that is what I need to do. Yes, I have tried control “R” on boot, nadda, no response, “mai dee” no good. Ideas, please.

    I have an iMac 8, 1 that I upgraded Leopard to Snow Leopard.  It was totally updated with the latest from Apple when I bought and tried installing Lion.  The upgrade failed, shot my OS and I couldn't boot.  Had the constant spinner on a grey screen..  did a format of the drive, hdd repair and everything came back clean... got back to Snow Leopard and all the updates on it again and then retried the Lion thing... same bs... dead duck.  Crashed my system one too many times.  I can't see where a few small changes, mostly app related can be classified as an OS upgrade and is not compatible with my iMac.  I have the stuff running on my Mac Pro but have yet to notice anything impressive.  I've always used F3 and really didn't require Mission Control.  Just open you app folder for launch pad... duh?  I use the hot corners anyhow.  As far as Safari is concerned... as a power user, Apple missed the boat on that for me.. full screen etc.. Wow.  I don't like the new Mail either..
    As you can see/read, I'm less than impressed with this release from Apple but I own so many of their products that I will have to put up with it for now... somehow the MS logo should apply to this release Steve.

  • IMac G5 running OS 10.4.11. Started playing with a bluetooth speaker (may or may not be related). Now I cannot get past the blue screen on startup. I can get into safe mode. Tried install disc for disc utility and reloaded OS. Still get blue screen.

    I have an older iMac G5 running OS 10.4.11. The other day I started playing with a bluetooth speaker (may or may not be related). Now I cannot get past the blue screen on startup.
    I can get into safe mode. But no regular startup.
    I tried disabling bluetooth, thinking that might be related. It didn't help.
    I even tried using the install disc to run disc utility. That didn't work so I reloaded the OS.
    But I still get hung on the blue screen when trying a normal startup.
    All help would be appreciated.

    Try resetting the PMU/SMU and PRAM/NVRAM. You'd need to identify the mode of resetting depending on the model of your G5 iMac. The Apple support sites that would help you for this are –
    http://support.apple.com/kb/HT1436
    http://support.apple.com/kb/HT1939
    http://support.apple.com/kb/HT1767
    http://support.apple.com/kb/HT1379
    I hope this solves your problem.

  • I cannot log in my account but can as a guest even after removing the password

    i cannot log in my account but can as a guest even after removing the password

    Hi Kabiru,
    Thanks for visiting Apple Support Communities.
    You may want to use the steps in this article to reset your user account password:
    OS X: Changing or resetting an account password
    http://support.apple.com/kb/HT1274
    Best,
    Jeremy

  • I tried to upate the softwear but now when i go to turn it on it comes with with the gray screen and apple logo but with a bunch of letters and numbers at the top of the screen not letting me log on

    I tried ot update the softwear and i clicked accept and it went grey while it said updating items. Once it finished after about 2 minutes it said restart so i pressed restart and the screen whent black, when i went to turn it on again the grey apple screen came up but with all these words and letters in the top let corner. In the middle and top of the screen mixed in with the rest of the letters it says unable to find driver for this platform

    Hello CathBuck,
    Welcome to the Apple Support Communities! I understand that you are experiencing issues with your MacBook Air. Based on the information you have provided, it sounds like the steps in the following resource may help to resolve your issue:
    Mac OS X: Gray screen appears during startup - Apple Support
    http://support.apple.com/en-us/TS2570
    Thanks,
    Matt M.

  • Blue screen when logging into windows server 2008 r2

    when logging into windows server 2008 r2, all I have is a blue screen and the mouse. 
    I tried looking for solutions on the internet, then I found a microsoft hotfix "http://support.microsoft.com/kb/2590550" I run the hotfix in command line but it gave me nothing, no error or success messages.
    I tried to reboot but I still have the same problem. 
    Is there any solution to this problem ?? 

    Hi,
    Thank you for posting in Windows Server Forum.
    Did you face this issue during remote session or console session?
    In addition, have you try to change or install any driver\software which cause this problem?
    Have you use any debugging tools from Microsoft to find respective error cause?
    You can refer following article for memory dump.
    How to read the small memory dump file that is created by Windows if a crash occurs
    http://support.microsoft.com/kb/315263/en-us
    Hope it helps!
    Thanks.
    Dharmesh Solanki

  • Purchased my computer just before new ones came out in Oct. It runs slow and shows Gray screen sometimes when I open it. Anyone else having this problem?

    I have a new but 2010 model. It operates very slow and has gray screen occassionaly. One store said it's "safe sleep", the other graphic board. Is anyone else having this problem with computer only 4 mos. old?

    Your problems may be caused by software or hardware, including the gray screen and the slowness.  The intermittent gray screen is a puzzler and probably is hardware.   TUSL2C’s diagnosis may be right on the money.  A question is how to isolate it to HW or SW that so you can get good service? 
    The obvious cheap and easy fix is to replace that cable but I don’t think you can do that  because it is under warranty.  There are other ways to isolate the problem that won’t void the warranty.
    If the disk turns out to be healthy and it continues to boot to a gray screen then that will be a sign that internal hardware, other than the disk, is to blame.  Since they are blaming it on software we will be able to test it with a pristine OS X installation that has no 3rd-party software to blame.
    > They are calling it "Safe Sleep Mode" and that happens if I don't use the machine within 4 hours.
    The machine should go to sleep and wake up almost instantly every time without a gray screen.  If you can demonstrate the problem reliably by putting it to sleep and waking it up then that will be most useful.  We will show it failing on pristine OS X software without 3rd-party mods to prove it is an Apple problem.  Similarly if you can reliably show the gray screen from a power-on boot that will help.
    My first question is do you have a current Time Machine (or other) backup?  If not you should create one before we get to steps that could stress the disk.  If it is a faulty cable or a faulty disk then the system could stop functioning at any time.  It is always prudent to maintain a current backup and especially important when the system is sick.  If you do not have a Time Machine (or other) backup then post back for instructions on how to create one.
    In the mean time please download and run Etrecheck and post back the results.
    http://www.etresoft.com/etrecheck
    This will indicate possible software compatibles and other details that may be helpful in a diagnosis.
    Also run disk diagnostics with Disk Utility.  This will check if the disk and filesystem are healthy.
    From the Finder, pull down on the Go menu to Utilities.  This will open the Applications > Utilities folder.
    Then run Disk Utility.
    Click on the upper left disk icon.
    Does the S.M.A.R.T. status say “Verified”.
              If not the disk/SSD is unhealthy and needs to be replaced.
    Click on the icon indented below, usually called “Macintosh HD”.
    Verify Disk.
    If it finishes with a green “OK” message then all is well with the disk.
    If it shows errors in red then you may have found a problem.
    Click on Repair Disk Permissions.
    It will give lots of messages in black and white, which are OK.
    If it gives any messages in red then there is an issue to address.
    It will be useful to have some test that shows the slow speed that uses standard OS X applications such as Pages, Numbers, Presenter, iTunes, iMovie... or even just the Finder opening windows or starting applications.  We can then use that test when isolating the source of the slowness.
    How many seconds does it take to boot from power-on to either the login screen or the Finder is up?  Please time that.  It is a good speed test.  If it is over a minute then something is wrong.
    One way to isolate the issues will be to sandbox it using another disk to test what happens with different software on different hardware disks in different locations.  That will not void the warranty.
    But before going there or proceeding further let’s look at the Etrecheck and Disk Utility results, ensure the system is backed up, and then try some other standard tests.

  • When trying to open .pdf files i get a gray screen with message"adobe reader can"t open file.If running please exit and try again  15:3"..any ideas

    Cannot open >pdf files..Keep getting gray screen with following message  "error trying to open file..if adobe reader is running exit and try again 15.3"

    I have the same problem also but solved with the solution from http://www.brain-cluster.com/blog/orange/2011/03/06/there-problem-adobe-acrobatreader-if-it-running-please-exit-and-try-again

  • Empty Screen after logging into portal

    Hi,
    I have installed SAPNetweaver 2004S,  SP9 trial edition.
    After logging into portal , Masthead and Tool area are visible and reamining part is empty screen . Toplevel navigation , detailed navigation, desktop innerpage are not getting displayed.
    Can somebody please help me in resolving this.
    Regards
    Venkata Chithirala
    Message was edited by:
            Venkata Chithirala

    Hi
    The portal display creates problem when you try to access the portal using the IPADDRESS instead of the host name for the portal.
    What you can do is make a entry in the hosts file for the portal server and then try to access the portal using the name given in the hosts file.
    http://servername:<port>/irj
    servername is the entry which you have given in the hosts file.
    Dont use the IPAddress while accessing the portal, if by chance you are using it.
    This shoud solve your problem.
    Regards
      Sumit Jain
    **Reward with points if useful.

  • 2012-model Macbook Air got Mavericks installed but boot up with 1-second brighter screen before logging into my account, is this a bug?

    as above, never got this issue when i was using 10.8.
    now every time when i boot my macbook air, just before logging into my user account, the screen blinks once(screen gets brighter a lot in a very short time about 1 second).
    i've googled around, found there are some fellows who also have the same issue as mine.
    Is this a bug with 10.9 mac os? will Apple fix it???

    Mine is doing the same thing but it has happened to me before on other versions too.
    I tried resetting PRAM and it didn't help.
    Also running real laggy on bootup even thou I repaired permissions.
    I think a patch from Apple fixed my screen before or it was just plain luck because it was working right before this UPGRADE.
    I will be trying a clean install tonight or this weekened for sure to try and fix my issues.

  • Gray screen on mac mini - how can i fix?  won't boot up.  Help!

    I have been getting a gray screen on my mac mini - has apple symbol in the middle and moving gear below it.  Doesn't go any farther than that.  Have tried unplugging everything and rebooting, removed all extras that were plugged in, went to a wired (non apple) mouse and keyboard, tried the "shift" while booting up.  Can anyone help me get this mini up and running again?  Don't remember getting a start up disc with it so I can't reboot using the disc.  Help!

    Reinstalling Lion/Mountain Lion Without Erasing the Drive
    Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
    Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

  • IMac has gray screen with spinning wheel, but cannot login

    After power failure last night, iMac has gray screen with spinning wheel when turned on, but does not go to login screen.

    Having the same problem myself. iMac locked up and I had to hold the power button to turn it off. Ended up with the apple logo screen and spinning wheel. I tried the disk repair and got the same message as yourself, in that it couldn't repair it.
    I linked up an external hard drive and installed OSX on it and booted from it. I was able to recover some files, but most I couldn't. I'm currently giving it a one pass erase in the hope (long shot) that a complete pass through the hard drive will show up any faults. Has anyone had this problem and been able to continue using the same hard drive? I really don't relish the thought of having to send it off to be replaced :-/
    Assuming that the erase goes well I plan to put OSX back onto it and then run disk utility from directly on the drive and see if any faults show up. I'm kicking myself for not taking advantage of TimeMachine, but we live and learn.

  • Incorrect welcome screen after logging into portal

    Hi,
    I have an issue in Portal. Once when logged into portal, it is shows incorrect welcome page(welcome page of another user).Also getting "401 Unauthorized" error message.
    Could anyone please help me to find what could be the reason for this issue.
    Thanks
    Manchari. N

    Hi Manchari,
    Please check roles are assigned to user. then clear the browser cookies and temp file, then access the portal with the user and check it.
    If you still the receive the same error, then check the default trace log file in http://<host>:<port>/nwa  >> Log >> search with the userid.
    Best Regards
    Arun Jaiswal

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