MBP and iSight issue
My iSight was working fine yesterday, but today it says another application is using it even after rebooting. Any suggestions other than a complete reset? Will I need any of the CDs that came with the MBP to fix it? (Doable, but a bit difficult to get to.)
Thanks!
Hello JennC29
Your problem may be hardware related, but until you get better suggestions from iNtel Mac users, here are some common solutions that help most avoid a visit to their Apple Service Technician.
None of the suggestions is complicated, but the only way to find which one will work for you is to keep trying them until you find the one that fixes your Mac.
(0) Disconnect any unnecessary peripherals while you do your testing to rule out possible conflicts.
(1) Restart your Mac. Sometimes that is all that is required.
(2) If you use VMware Fusion to run Windows on your Mac, consider disconnecting iSight from your Virtual Machine as recommended by user "The.VCI" in this post.
(3) If you use an HP printer/scanner with your Mac, consider the "daemon" suggestions from user "parkersal" in this post.
(4) Check for any running applications, Login Items, or widgets that can use your iSight. (It is easy to forget widgets like Mirror in your Dashboard.) As explained in Apple's iSight "Your camera is in use by another application" message, iSight can be used by one application at a time.
(5) Try every suggestion re: Built-in iSight in How to Troubleshoot iSight. Be sure to include the checks for whether the problem is "application-specific" and "user-specific".
Click here if you need help creating a new user account to check whether your problem is "user-specific" during Troubleshooting.
(6) If resetting or the other troubleshooting suggestions do correct your problem, try the following:
- Backup your Home Folder, or at very least, your important files.
- Repair permissions. (Click here if you need help.)
- Then download and apply the Mac OS X 10.4.10 Combo Update v1.1 (iNtel).
- Finish with another Permissions Repair, and then check your iSight again.
Users have reported fixes to a variety of audio, video, connectivity, and software conflicts and unreliability issues after properly applying Combo Updates.
(7) A few iNtel Mac laptop users have also reported success after unplugging their Macs and leaving the battery out for half-an-hour to overnight.
(8) If none of these suggestions help, I suggest that you take your iMac to your Apple-Authorized Service Provider for a professional check.
To help others who may have the same problem, please post back which solution gets yours working again.
Cheers,
EZ Jim
PowerBook 1.67 GHz Mac OS X (10.4.10) G5 DP 1.8 External iSight
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Hi everyone.
Got my first mac a few weeks ago, and ran a host of updates all at once, so to be honest, I'm not sure which one is causing the problem.
However, since running the following, my built in isight no longer works, telling me "no camera is attatched or it is being used by another app."
I ran the updates whilst my ipod was connected (via USB), and now my ipod is not being recognised at all, in itunes or on the desktop.
I've tried turning off, unplugging everything, deleting all 3rd party apps, but all to no avail.
My main question is, is this a known problem and will a further update sort it, or do I have to contact apple and send it back?
Thanks for reading this, and thanks in advance for any advice.
Cheers, Ben.
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"iWeb Update" (1.1.1)Some sucsess so far.
If I plug the ipod into my hub then it seems to work fine. But both my ipod and an external drive don't work through the other two usb ports. I'm assuming that that must make it a hardware fault, but odd that it should only occur after the update!?
I'm currently backing up everything, but once that's done I will try different devices through different ports.
The isight is the built in one though, and doesn't appear in system profiler. Once I've backed up I might try reinstalling photobooth, imovie and ichat. If that fails I might reinstall os x.
Does this all sound resonable?
And thanks for the help! The speed and quality of the replies have really impressed me. -
I am having problems with setup my SMS from my iPhone 6 to my MBP. I try to set it up and am getting a bunch of entries (saying MBP) in Text Message Forwarding on my iPhone. I tried all of them and no pop up is showing the code number to enter into the iPhone 6. Is there a way of deleting all the entries so I can start over again?
Thanks.Sure, this will help you set up your iCloud address as your email on your iPhone:
iPhone Email Setup
Here's another useful article:
iCloud: iCloud Mail overview
But at the end above, you said "keep my old emails and folders". Yes, you could keep them on your iPhone under your gmail account, but I think that would add confusion. I recommend deleting them from your iPhone.
Regardless, when you're done setting up iCloud email, go to Settings > Mail, Contacts, Calendars > Default Account and make sure it's set to your iCloud account. -
Display and driver issues with Windows 7 on i5 MBP
Hello-
I just purchased one of the i5 Macbook Pros, and set out to get Windows 7 working through boot camp. I did this on an older model (32-bit) previously with no problems.
This time around, installation of Windows worked fine, but I have had some trouble getting all the drivers working. The setup.exe program on the OS X DVD didn't want to run at all, I had to do a workaround from the command line that I found on a forum (otherwise I just got a response of "Bootcamp x64 is unsupported on this computer model").
Eventually I got (at least some of) the drivers to work, but there are still some issues.
After installing the drivers, things like brightness and two-finger clicking started working. A number of other things still aren't, though:
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Thanks!I just used winclone to move my Win 7 from my Core2Duo MPB to an i5 MBP and had to do a few updates and have eneded up in pretty much the same place as you. I won't bother installing from scratch. I'm guessing we just need to wait for some bootcamp updates for these new machines.
For those of you who are looking to migrate your bootcamp partition over, winclone made it easy - I followed the directions for resizing and Win7 boots, does a disk check, then installed many of the new drivers automatically. There are some drivers that are still needed however, wifi and video. I also so a USB driver issue but have to look at that a little closer before I comment.
Best of luck,
Simon -
How is it my Mac computer next to my apple tv gets 25 Mbps and my apple tv has buffering issues?
Does anyone have a problem where their Mac and Apple are co-located and the computer, via WiFi, receives 25 Mbps and the Apple TV has HUGE buffering problems?
I like Apple products, but am frankly tired of the buffering issues with the Apple TV. When I test the network in the Apple TV, I never see, or don't know where to look, what the Apple TV streaming rate is at the time, just says "done".
Appreciate anyone thoughts; hate to go to Ruku, but am just about done with the Apple TV's that we've purchased.
Thanks.Was the speed verified using speedtest.net?
Is the issue occuring on specific content? At specific times?
The network test is useless, if you want to see a report of your network and check for interference use istumbler.net
Make sure your DNS is set to the ISPs (settings - general - network - configure DNS - automatic) -
MBP a1226 has been acting odd on startup. (and other issues)
Today, every time I've powered the machine on, the fans run at max speed and iStat reports my avg temp at nearly 82C, which is sorta hot and unusual for my almost three year old MBP.
This is the latest in a series of problems I've been experiencing lately that may or not be relevant. First, I'm having that trackpad and keyboard issue detailed in that big topic. As of now, pressing down on that ribbon fixes it. Second, I started up my computer one time to find that OS X was reporting a battery issue. The message was something like "Service battery." I just purchased the battery brand new, from an Apple Store, last September or so. After a reboot, the message went away and hasn't come back since.
So as far as questions, is the initial issue something to worry about? Also, should I consider talking to Apple about my battery?You might want to open Activity Monitor and see if there is some hung up process running in the background which is hogging the CPU and causing the heat and fan noise. Be sure to select "All Processes" at the top.
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Good luck! -
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Thank you kindly in advance!You need the Mini DisplayPort to DVI Adapter
<http://store.apple.com/us/product/MB570Z/A?fnode=MTY1NDA5OQ&mco=MjkyNjI0MQ>
If the display has ADC
<http://tbn1.google.com/images?q=tbn:YpgpqSJmIIBI1M:http://upload.wikimedia.org/wikipedia/commons/0/09/AppleDisplayConnector.jpg>
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<http://store.apple.com/us/product/M8661LL/B?fnode=MTY1NDA5OQ&mco=MjE0NTg4NA> -
Bluetooth and Isight not working since upgrade to Mountain Lion
Hello,
I have a mid-2010 MBP running OSX 10.8.2.
Ever since upgrading to Mountain Lion, My bluetooth and iSight both have stopped working. I have tried the clear the SMC numerous times. Mostly it does not have any effect. However, a couple of times, it has restored service to the iSight and the bluetooth, but as soon as I reboot the machine they are back to being disabled. Sometimes they become available without my resetting the SMC and for seemingly no reason. I have also replaced a couple of different kext files: Apple_iSight.kext and AppleUsbVideoSupport.kext with known good ones. I also Verified and Repaired on the disk. In this case, permissions issues were detected and repaired, but without fixing my original problems.
I would like desperately to resolve this without buying a new disk and doing a fresh install of OSX Lion. I would definitely NOT go back to Moutain Lion in this scenario. But I don't know what do next. I don't see many posts on this subject and those I have seen do not offer much hope. I know I am not the only one suffering with this, but I don't think Apple is addressing the problems, because they may not be pervasive enough right now.
If anyone has found a way to resolve this permanently, please share with me. I would like to roll back to Lion, but can't do that either.
Can anyone help me out?
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<Edited by Host>This is likely a conflict with some 3-rd party s/w you have on the MBP but not the other two computers. Have a look in here
> System Preferences.. Users & Groups | Login Items
Is there something in here that's not in the same list on the other Macs? If so, try removing it and restarting your computer. If that solves the problem, try contacting the developer to see if there's an update.
If that doesn't solve the problem, go through your other 3rd party apps and look for updates on all of them. One of them is stopping your mouse from working properly. -
I just got my 15" MBP and am trying to install Boot Camp on it. I updated the firmware from the website with the most recent update and OS X from software update, but the Boot Camp Assistant still says that I need the firmware update to install. If I try to run the most recent firmware update again it says that I'm up to date. So, any pinters on what to do next?
If the issue is with the firmware update not taking then the procedure at the bottom of this page may help.
http://docs.info.apple.com/article.html?artnum=303364
Also make sure you are downloading the 1.0.1 firmware and not just the SMC update.
http://www.apple.com/support/downloads/macbookproearly2006firmwareupdate101.html
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To do so I purchased (2) DisplayPort to HDMI cables and (1) Thunderbolt to HDMI adapter. As for setup, I have one monitor directly connected to the HDMI port on the MBP and the other monitor connect to the Thunderbolt adapter.
I am getting no signal whatsoever on either monitor. I've ensured that each monitor is set to DisplayPort. I can understand a signal issue existing between the monitor and the adapter, but I cannot understand the issue with the monitor connected directly to the MBP via the HDMI port. I checked System Report > Hardware > Thunderbolt and my Thunderbolt to Ethernet adapter shows, but port2 contains no connected device (this is where the Thunderbolt to HDMI adapter is plugged). Does anyone know where I can check the status of the HDMI port?
I'm hoping that the issue isn't as blunt as the monitors not being compatible with the MBP. I've used my previous MBP with another, older, Dell monitor via a Thunderbolt to VGA adapter with no issue whatsoever. I've scoured the interwebs with the hopes of finding someone with a similar issue, but I've found nobody.When the dock is defined as on the bottom, it will appear on the screen of the extended desktop that is lowest.
Move the second monitor where the bottom edges are equal or the Dell is lower and the dock will move there.
Regards,
Captfred -
MBP and the Thermal Paste Discussions
I've read with interest the postings on this web site regarding the MBP heat issues and the possibility that too much thermal paste is causing that problem. I've spent quite a few years designing computer motherboards using Intel processor chips, and want to share some thoughts on the topic. I only mention my background because one thing this business has taught me is that we can all be easily mislead by our test data if our process for gathering the data isn't rigorous (and, believe me, I've learned that lesson many times).
First, the excess thermal paste is definitely a problem, regardless of whether it is the root cause of the heat issue. Some of the photos posted on the various web sites show thermal paste covering bypass capacitors on the chip carriers (the green fiberglass boards that carry the CPU and GPU die). Thermal pastes can cause stray capacitances that can interfere with circuit operation. Standard industry practice is to use only as much paste as is necessary to achieve a layer that is about as thin as a single layer of tissue paper (or less). The amount used by Apple is far too large, particularly because the paste in coming into contact with other electrical components and conductors. A common failure mode associated with degraded bypass capacitors is random (and unrepeatable) crashes due to corrupted digital data in the processor chip.
In addition, all thermal pastes contain various types of fluids. Over time, these fluids evaporate, and frequently they condense elsewhere inside a computer. When CD drives were first introduced years ago, a common cause of mid-lifetime failures was condensates on the optics of the laser. The condensation fogs the lens and interferes with the ability of the laser to focus while reading and writing data. The contamination was traced to outgassing by thermal pastes, greases, sulfurized elastomers, and similar items used to build the computer. (Note that the Apple service manual for the MBP refers to the thermal paste as “thermal grease”.) Consumer electronics manufacturers learned to minimize the use of such materials in computer designs. The amount of thermal paste shown in the Apple service manual is very large, and I wouldn't rule out that it might contribute to future DVD drive failures.
It is difficult to say, based on the available data, that reducing the amount of thermal paste actually contributes to improving the thermal behavior of the MBP. Part of the problem is that the procedure to remove the pastes involves disassembling the laptop, and this introduces the possibility that the disassembly/reassembly process is inadvertently fixing the problem.
First, the high case temperatures could be the result of loose or poorly placed thermal sensors. If the disassembly/reassembly process fixed a loose sensor, or loose sensor electrical connection, or placed the sensor in a better position, you would get lower case temperatures, and possibly (inadvertently) attribute this to less paste.
Second, the cooling system design in the MBP requires that the die caps on the chip carriers be pressed tightly against the pads on the heat sink, so that heat is transferred efficiently. If the MBP is not assembled properly, (i.e., if the logic board mounting screws are not properly torqued, or the logic board is not mechanically aligned properly to ensure a tight fit to the heat sink), it is possible that this will manifest itself as high case temperatures. In the Intel processor chips there are two paths for heat to travel – out of the die cap, and through the electrical contacts to the motherboard. If the die cap isn’t properly cooled, heat will instead go into the motherboard, and the case temperature will rise. There is a possibility that the disassembly/reassembly process will fix a loose or misaligned logic board problem, with the result that the case temp will be reduced.
Also, if you work through the details of the thermal model that results from excess paste, it's hard to see how it would result in more heat to the case and less to the heat sink. Most of the photos on the web appear to show thin paste on top of the die, indicating that there was probably a low thermal resistance path to the heat sink prior to disassembly. The excess paste to the sides will simply further reduce the thermal resistance between the chip carrier and the heat sink. I may be missing something, but it's hard to envision how this lower thermal resistivity between the CPU and the heat sink drives more heat into the case. But it is also possible that the disassembly process destroys evidence of the actual connection to the heat sink, so this failure mode is hard to judge.
The best way to determine if removing the excess paste is actually helping would be to measure the exhaust air temperature from the cooling fans before and after removing the excess paste. I haven't seen such data, but if it were taken, and showed that the exhaust air was at a significantly higher temperature after the fix than before it, then we would know that the fix worked. If not, then the heat is going elsewhere, and it is possible that fix has actually made things worse.
Finally, all the symptoms we're seeing can be explained by poor software calibration and/or incorrect software control of the CPU clock speed. I wouldn't rule out a software fix at his point.
I'm not saying removing the paste is not a fix, only that there are still open questions that remain to be answered. It would be hard for me to recommend that anyone rework an MBP for the thermal problem in the absence of additional data.
For myself, I own an MBP, and though I have access to an electronics lab and some great technicians, I intend to buy Applecare, and in the meantime wait for a fix (or at least more information) from Apple.
Best of luck to everyone who has this issue - thats what we get for being early adopters.
G5 2.5 DP Mac OS X (10.4)
G5 2.5 DP Mac OS X (10.4)
G5 2.5 DP Mac OS X (10.4)
G5 2.5 DP Mac OS X (10.4)
G5 2.5 DP Mac OS X (10.4)
G5 2.5 DP Mac OS X (10.4)Well I replaced my thermal compound and the temperature on my cpu went down and the temperature of my case went down also. The fans also kick in sooner leaving me to believe that the heat is being properly distributed the heatsink whereas before it was not as there was too much thermal compound making it act like an insulator.
I cannot say if the exhaust air is any hotter, but I know overall my laptop is much more cooler and never gets extremely HOT. Even under heavy loads the areas where it used to get really hot, above f keys, palm area, underneath the MBP are not hot to the point where someone could burn themself at all.
I really do hope that Apple does address this issue because I could not live with the heat before, I always had to hook up an external keyboard because my hands got too sweaty from the palm rest and the keyboard. Now everything is operating like any other laptop I've owned and I am a very satisifed Apple user. Let's hope that Apple is really looking into it and will have a reasonable answers for all MBP users in a reasonable amount of time. -
I have a mid-2009 MBP and I've been using my BOSE Companion 20 with it for about half a year now. It was fine until recently, when i want to adjust the volume using the pod on the BOSE Companion 20, it will cause like a surge in volume, spiking it up and down. It will not stablise itself! It's very fustrating. Anybody with the same issue?
I have the BOSE Companion 5 speakers and have had the same problem. I've searched everywhere and gotten nowhere. My speakers are way past their warranty, so calling Bose would probably get me no where either. Only thing I can think of is that the speakers overheat which causes the spikes in the volume. I've tried unplugging them for a few minutes and then plug them back on. The problem does go away, but after about 5 minutes, same problem.
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Is it possible to configure Time Capsule to work with Time Machine (MBP) and Genie Timeline (PC)
I have an Apple Time Capsule (2TB) and I need to configure it to work with my MBP and Time Machine and also back up my a PC with Genie Timeline Pro 2013 (or any other suggested PC back up software).
Setting it up to work with Time Machine is simple enough but the PC access is proving to be difficult.
http://www.genie9.com/support/KB/KnowledgeArticle.aspx?KBID=198
I followed the above steps but still can't connect to the network drive. I have reformatted the TC and will be walking through the steps again. My concern is that the two different operating systems (Win8 and Mavericks) can't share the same destination drive.
I have created two user accounts with drive sharing activated. One in my name for my MBP and the other in the name of my partner for her Dell laptop.
Should the Time Capsule be partitioned? Can it even be partitioned? When I use Drive Utility it can't see the TC. The only way to connect to it seems to be via Airport Utility.
On a seperate note the TC Router Mode is set to OFF (Bridge Mode). I have connected it to the ADSL modem/router (WiFi Off) via the WAN port. All seems to be well. Am I loosing any useful functionality by doing this?
The internet settings are set Connect Using DHCP. I have no issues but I am not really sure what it means and if I should be using other settings. The ADSL modem/router seems to have all the PPP0E settings.
The WiFi on the TC has been set up with a 5Ghz and 2.4Ghz network as well as a Guest Network. I then plan to introduce 2 Airport Express (MB321LL/A). One will be an access point for AirPlay and the other a wireless extender with AirPlay.
There is also a Canon WiFi printer that accesses the 2.4Ghz network. It has an Ethanet port so I am wondering if I should disable the wifi connection and cable it and if so to the TC or the DSL modem/router.Lion, 7.6.1 firmware and iCloud offers remote access.
http://www.apple.com/au/support/icloud/back-to-my-mac/
To do it without the iCloud service your issue is static public IP address.. if you have one this is simple to the point of trivial. If not it is very hard, as Apple did not put in a standard dynamic DNS service.. (ensuring you were roped into their cloud accounts). Static IP from your ISP is the best solution.. if it is possible go for it.
Then the actual protocol for access is AFP, so the only device you can do this on is a Mac.
Do you have the TC as the main router?
If you want any other kind of access, or to avoid icloud use vpn.. which teamviewer is a kind of.. but buy a real vpn router, and bridge the TC.. you can then vpn into your network with full security and get windows access via smb.. -
Is there a fix for the MBP wireless dropping issue?
I began to experience the Macbook Pro dropping wireless connectivity on my very 1st Apple in 2008. At the end of the day my machine was replaced with a new Macbook Pro mid 2010. It appeared to be working just fine until about 2-3 months ago when I started dropping my wireless printer connection. I searched the internet hoping for a driver update from HP or something from Apple and each time I found something, the problem still existed. I even thought that by upgrading to Lion would resolve any issues that I have with my MBP wireless connectivity issue. After upgrading to buying a new router, new printer and upgrading to Lion; the wireless dropping issue still remains unresolved! I know there are several hundred in not thousands of people who are having the same problem so what are we supposed to do?
When my 1st MBP was replaced in 2010 I had to stop working because I was diagnosed with "Failed Back Surgical Syndrome" and was in the process of applying for disability. Something in the back of my mind said that I needed to purchase Apple Care for this new replacement however I had used all of my savings & retirement to sustain life for me and my family that there was nothing for Apple Care. If it weren't for my church and family I am not sure what I would do during the 18 months of no income while waiting for a decision only to receive an appeal until I findly stood in front of an Administrative Law Judge who heard my case and granted me disability. Besides there was no way I could ask anyone for money to purchase a warranty for a top of the line laptop while the country was falling off an economical cliff.
I broke down and called Apple Support and was told that I qualified for technical assistance regarding the upgrade to Lion a few weeks ago. The tech on the phone had me run some disk utility tests and had me repair permissions which she said could be the cause of the problem. I willingly went along with her in hopes that this was indeed the fix. However, within 10 minutes of hanging up the phone my MBP began to drop it's wireless connection to my new HP printer and also the Internet. Hence my question above is what I am really looking to have answered! What is the fix to this problem that so many people are having issues with? I couldn't afford to purchase Apple Care back in 2010 and I can't afford to purchase a new 2011 machine today if that truly is the fix!
I will be disabled for the remainder of my life and I have grown dependent upon my computer to stay in touch with friends and colleges from work. I worked for the IT Group at Wynn Resorts and I can say that the type of service Appple is providing it's customers is not what I learned over the past 25 years with Mr. Wynn. Why can't Apple get the simple concept that it's customers are it's life line and keeps them in business. I need help and I don't know what to do nor where to turn. It would be different if Apple acknowledged the issue and said they were working on it however they aren't. I plead to Apple to help me fix my notebook so I can stay connected to the outside world vs. couped up inside my home.
Best Regards,
Scott LeavittI am simply lookig for some help not an argument. I am not an RF specialist however have setup a few wireless networks in my tenure at Wynn Resorts. I fully agree that wireless networking is an art and a science however the powers that be in Network Land have toughted wireless networking is the easiest and quickest way to get two computers to talk with one another. As I previously said I have already turned one (1) MBP in for this problem and Apple decided to replace it because they could not fix the problem with my particular MBP. This MBP was running Leopard when the problems started
I am having a hard time believeing that there are several other devicces in my home that depend on a wireless network to operate and my MBP is the only one having an issue. I took this a step further and decided to see what would happen if I tried to connect wirelessly via Fusion. In Windows 7 I am able to print and scan to my hearts content without any issues. I am able to browse the internet as much as I want. I close Fusion and try to connect to my printer via wireless and nothing.
In order to get Apple to help do I need to get a Network Analyzer and capture packets when I have these problems? Out of the 1000 + posts is there a consolidation of which answer is the best? BTW I am accessing the internet via a wireless connection using Fusion and Windows 7.
In response to Linc's comments, I will look at the router specifications however I did not qualify that these devices are not using the wireless connection at the same time. Right now I would guess there are maybe two (2) or three (3) at the most that are actively transmitting / receiving information. -- Thanks
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