Meetingplace express password recovery

Hi
Does anybody know what the procedure is to recover the mpxadmin password on MeetingPlace Express?

Hi Nizar,
The passwords you are trying to reset is for the Application user, typically used for the initial setup of UCCX. This is not to be confused with the CCX Appadmin user that would be used to login to the GUI. Since you mentioned that the user was deleted from CUCM, you would recreate or use an existing user that is an "End User" in CUCM. Once you have created this user call into TAC and we can get root access to set UCCX back to FRESH_INSTALL, then run through the initial configuration to point at the newly created or existing user in CUCM.
Thank you,
Joe

Similar Messages

MeetingPlace Express emailing password

Hi
We are currently using version 2.1.1.2 MeetingPlace Express and have noticed that when the meeting notification email is sent out it doesn't give the meeting password, instead it just says Required.
The email template has :
<td colspan="1"><b>$notify_passwd</b></td>
<td colspan="3">$notify_password</td>
These are defined in the language file as:
notify_passwd=Password:
notify_password=$cisco_Password
Also in the language file is:
## MISC
no_password=Not required
yes_password=Required
This is the actual text that is being sent instead of the password.
Is there a way to have the email display the meeting password?
Thanks

Thanks a lot,Natasa,
It worked, but I am unable to rate this port
Regards,
Vinay

Can MeetingPlace Express make conference calls with just meeting ID and meeting password?

Hi,
We have MeetingPlace Express version 2.1.1.2. It is working fine and everything but we need to change the way it works.
For audio only conference calls, we need the users to be able to initiate meetings without having to enter their profile ID and profile password.
For example when a caller dials the MPE number and presses 1 to start a meeting, he has to enter his PIN code to be authorized to start a meeting, we want to exclude this feature, so that any one who dials the number and wants to start a meeting, he will get a meeting ID and meeting password directly.
Is this possible in MPE 2 ? Appreciate your help please, thanks in advance.

I poked around a system I have nearby and can't find a setting that is an obvious choice for this one. I experience the same behavior at the 30 minute mark.
One alternate approach you may try is called a continuous meeting. The viability of this approach depends on how this is being used:
This likely will NOT work if you have lazy users who can't manage their time.
The reason is a continuous meeting always consumes the licenses for itself, even if there are not participants currently in it.
This may work if you have defined groups of users who repeatedly meet as a group in an ongoing manner.
A continuous meeting is a scheduled meeting that reserves ports and a meeting ID indefinitely, so that
participants may join the meeting at any time on any day. Nevertheless, a continuous meeting is in
session only when at least one participant is in the meeting.
I searched high-and-low for documentation on this and the only two items that I can turn up are these:
http://www.ciscosystems.org/en/US/docs/voice_ip_comm/meetingplace_express/1_1/english/administration/guide/bagmtgs.pdf (page five)
http://docwiki.cisco.com/wiki/Cisco_Unified_MeetingPlace_Express,_Release_2.x_--_How_to_Configure_Scheduled_and_Reservationless_Meetings#Enabling_Users_to_Schedule_Continuous_Meetings
One downer though: I cannot get the Continuous option to appear on my MPE 2.1.1.2 hotfix 36 (last release) system. Either I'm missing an option myself or something is wrong in this version.

MeetingPlace Express Default Password

All,
We have just installed MeetingPlace Express 2.1. It looks as though everything is running correctly, however I can't log into the web interface. I found this PAGE and it claims that the default username is admin and the password is cisco. I tried that and it didn't work. I also know that while installing MPE it had me set a password for the web user admin, which I did, but that password is not working either.
Am I missing something on the configuration? Or is there another username that I can use?
Thanks for any assistance.
CD

Hi -
May be too late for this response - but here are the instructions from the MPE DocWiki site:
Log in to the Cisco Unified MeetingPlace Express operating system as the mpxadmin user.
At the password prompt, enter the mpxadmin password.The system displays the Cisco Unified MeetingPlace Express operating system desktop.
Right-click on the desktop.
From the menu, select New Terminal. This brings up a terminal session.
At the prompt, enter userutil -p admin <'newpassword'>, where newpassword is the new password. This tells the server to set a new password for the End-User Interface and Administration Center user called admin.
On the desktop, click the Red Hat icon.
Click Log Out.
Click OK.
Hope this helps! Ginger
P.S. Here is the full DocWiki location to the instructions - http://docwiki.cisco.com/wiki/Cisco_Unified_MeetingPlace_Express%2C_Release_2.x_--_Troubleshooting_System_Issues#Recovering_the_System_Administrator_Password_Used_in_the_End-User_Interface_and_the_Administration_Center

Disk space problem on MeetingPlace Express

I get the email below daily. I'm thinking it's ok to cat /dev/null the cma.log file?
I also think I might be able to do the same thing to stdout.old?
Anything else I should try other than the instructions?
* Directory listing
[mpxadmin@meeting ConfSchd]$ ls -la
total 3036516
drwxrwxr-x    2 mpxadmin mpx          4096 Aug 2 13:27 .
drwxrwxr-x   17 root     mpx          4096 Nov 4 2009 ..
-rw-rw-r--    1 mpxadmin mpx             0 Nov 4 2009 ActConf.lk
-rw-rw-r--    1 mpxadmin mpx             0 Nov 4 2009 Attach.lk
-rw-rw-r--    1 mpxadmin mpx             4 Dec 22 2012 confId
-rw-rw-rw-    1 mpxadmin mpx           391 Apr 5 2010 pegstats
-rw-rw-r--    1 mpxadmin mpx        255639 Aug 2 14:25 stderr
-rw-rw-r--    1 mpxadmin mpx       1152127 Dec 22 2012 stderr.old
-rw-rw-r--    1 mpxadmin mpx      516106727 Aug 2 16:50 stdout
-rw-rw-r--    1 mpxadmin mpx      2588797008 Dec 22 2012 stdout.old
-rw-rw-r--    1 mpxadmin mpx             0 Nov 4 2009 TCMap.lk
[mpxadmin@meeting ConfSchd]$
* EMAIL
This is an automated message from the MeetingPlace Express system with
hostname [meeting.afgrp.com] to inform you that disk space is low.
Details on where the problem is and how to resolve it are indicated below.
Low space in partition /. Percent used = [90].
The following files might cause trouble. However, inspect each one to make sure.
Look specifically for large files with old timestamps. Also, note that some of
the files indicated might have been previously mentioned. In this case, use the
prior instructions to handle these files rather than the instructions below.
If you are uncertain, contact Cisco TAC for confirmation/advice.
For the files below, use the following procedure to empty these files rather than
   delete them outright.
         1. For each file to be emptied do:
             cat /dev/null > <filename>
         2. After all files that you wish to empty have been emptied, do:
             su   // Enter 'root' password.
             mpx_sys restart
-rw-rw-r--   1 mpxadmin mpx     283120801 Apr 11 02:00 /var/mp/ConfSchd/stdout
-rw-r-----   1 root     root     127007041 Dec 22 05:30 /var/spool/compaq/cma.log
In general, to free up disk space where it is uncertain exactly what files are in question,
   do the following:
1. In general, go to places like /root, /mpxadmin, /tmp and do "ls -la" to look
     for large files. If a file is large, old, and seems like some kind of log or
     error file, it could be a candidate for deletion.
2. Generally files of type log (*.log), stderr, stdout, or txt (*.txt) are the
     best candidates to look for. A good command to look for these types of
     files with size of 10,000,000 bytes or larger is:
       find / -name "<file type>" -exec ls -la {} ; | awk '{if( >=10000000) {print} }'
     For example, to look for all log files 10,000,000 bytes or larger on
       the entire system:
         find / -name "*.log" -exec ls -la {} ; | awk '{if($5 >= 10000000) {print} }'
3. If you have a specific problem partition that you are trying to reduce size
     for, do the following:
     1. Find out the directory name of the top of the partition from "df".
     2. "cd" to that location.
     3. Then do: du -x -b --max-depth=1
     4. Look for the directories that are really large.
     5. Then "cd" into the worst subdirectory (or subdirectories).
     6. Get a list of all large files from current directory location and lower:
           (This example assumes 10,000,000 bytes and a check for .log files.
               Note the starting location of '.' (current location) rather
               than '/' (entire disk) ).
           find . -name "*.log" -exec ls -la {} ; | awk '{if($5 >= 10000000) {print} }'
Complete output of the 'df' command:
Filesystem           1K-blocks     Used Available Use% Mounted on
/dev/sda1             6048320   5111204   629876 90% /
/dev/sda6             4032092   767336   3059932 21% /common
/dev/sda2             8064304   6492268   1162380 85% /db
/dev/sda9               256667     8416   234999   4% /grub
/dev/sda7           122154520   110696 115838720   1% /mpx-record
/dev/sda5             5036284   3577128   1203324 75% /opt
/dev/sda3             6048352   109032   5632080   2% /partB
none                   1026932     22624   1004308   3% /dev/shm

Hi Josh,
It seems that the root partition of the MeetingPlace Express server is almost full. I have attached a document for your reference which can be used to minimize the disk space issues.
Once the steps mentioned in the attached document are completed, run the command "df" to check the disk space.
If you do not see much improvement in the root partition, then in that case some other files might need to be removed from the server to increase the root partition space.
If any of the partitions reach upto 90% or above, then the server might behave unexpectedly.
Feel free to revert if you have face any issues or have any queries.
Regards,
Rishabh

MeetingPlace Express Assistance

Hi All,
We have MeetingPlace Express version 2.1.1.2.
We need to configure it to accept any user to make a non-scheduled conference directly, without requesting the user to enter his profile ID and profile password, and without the need to add the data of the users into the MeetingPlace.
We just need it to act as an audio conference bridge, so we need the user to dial the MeetingPlace number, then he can enter a certain password (one password for all our staff) to enable our employees to log into the MeetingPlace, and then get the Meeting ID and Meeting password and start the meeting.

Sherif,
You are going to want to export using all of the headers and leaving them intact in the import file. You will want to follow the steps below for a successful import as the system is really sensitive that the data is formatted a certain way.
Create a test user profile in MPE manually so that you can get the file format of the import file with the headers.
Export User Profiles.
Export this test user profile to a file and include the header information.
This will create a User_Profiles.txt file that you will save and then open up in Excel. (Follow these steps below to ensure that the file is formatted correctly)
1. Within Excel, click on the Open tool on the toolbar. Excel displays the Open dialog box. (To display this dialog box in Excel 2007/2010, click the Office button and then click on Open.)
2. Using the Files of Type drop-down list at the bottom of the dialog box, indicate that you want to open Text Files (*.prn; *.txt; *.csv).
3. Select the saved export file.
4. Click on Open. Excel starts the Text Import Wizard, displaying the Step 1 of 3 dialog box.
5. Make sure the Delimited choice is selected, then click on Next. Excel displays the Step 2 of 3 dialog box.
6. Select Comma as a delimiter, then click on Next. Excel displays the Step 3 of 3 dialog box.
7. Click on Finish. Your file is imported.
8. Once the file is opened up in Excel, import your users into this spreadsheet so that they conform to the necessary format and the required headers.Next, find the "isLocalUser" field and set the parameter value for al user profiles from "No' to 'Yes'. Then find the EncryptedProfilePWD and EncryptedUserPWD fields. Remove the 'Encrypted' portion of the field name in the header so that they now read ProfilePWD and UserPWD. Make sure the value for the ProfilePWD for these user profiles is a standard alpha password. (cisco) Then make sure the value for the UserPWD for these user profiles is a standard numeric password. (12345). You may just be able to leave them as they are from your import.
9. Save the file with the changes.
10. Go to the Application MPE Web Page and then Maintenance-->Import Data-->Import User Profiles.
11. Select 'Add Profiles To System', select file to import, and set Overwrite field to 'Yes". (You should also set the log information to file option.)
12. Hit 'Execute' to import the user profiles to the system.
13. Once this is completed successfully, then go check the User Profile configuration to ensure that all users are imported correctly into MPE.
If you run into any problems with this procedure, please open an SR with TAC so that we can assist further.
Thank You,
Gerry

Cisco MeetingPlace Express Web Conferencing Stops Working

My MeetingPlace Express Version is 1.1.2.1001,but not 1.1.1.The error message received when attempting to join a Cisco MeetingPlace Express web meeting room is shown below:
Your Account Has Expired.
You are getting this error message because:
You were trying to login to your account and it has expired.
You were trying to access a content, course or meeting and your
account has expired.
I thought it is not the MPE FN - 62447:
http://www.cisco.com/en/US/products/ps6533/products_field_notice09186a00806b3379.shtml
I have reinstalled the MPE,but the problem still appeared.I have modified the machine's nic mac and upload a different license,too.But the error information is still shown?Why?What shall I do?

Hi,
Here is the output of the df -h command. I beleave we have enough space.
ade # df -h
Filesystem            Size Used Avail Use% Mounted on
/dev/mapper/smosvg-rootvol
                      1.9G 316M 1.5G 18% /
/dev/mapper/smosvg-tmpvol
                      1.9G   36M 1.8G   2% /tmp
/dev/sda3             965M   18M 898M   2% /storedconfig
/dev/mapper/smosvg-recvol
                       93M 5.6M   83M   7% /recovery
/dev/mapper/smosvg-home
                       93M 5.6M   83M   7% /home
/dev/mapper/smosvg-optvol
                      141G   62G   72G 47% /opt
/dev/mapper/smosvg-usrvol
                      5.7G 1.2G 4.3G 22% /usr
/dev/mapper/smosvg-varvol
                      1.9G 101M 1.7G   6% /var
/dev/mapper/smosvg-storeddatavol
                      3.8G 146M 3.5G   4% /storeddata
/dev/mapper/smosvg-altrootvol
                       93M 5.6M   83M   7% /altroot
/dev/mapper/smosvg-localdiskvol
                       29G 6.9G   20G 26% /localdisk
/dev/sda1              99M   13M   82M 14% /boot
tmpfs                 3.9G 2.0G 1.9G 51% /dev/shm
Thanks
Jelena

Securing LDAP on Meetingplace Express

Hello,
I'm looking to harden the security of a MeetingPlace Express (V2.0.1.15).
SSL has been implemented successfully resulting in https browsing only.
The next step is to integrate with AD for user authentication over a secure link. The Bind requests currently are simple (i.e. clear text userid and password) which is not secure.
Can anyone advise on how this can be configured to use SSL/TLS for the LDAP queries. This is a standalone MPX in that I do not have a Cisco Call Manager to secure the queries.
Thanks.

You will need to install the AD Plugin for CallManager before this.
Complete these steps in order to integrate MeetingPlace Express with Active Directory (AD):
- Log in to Cisco Unified MeetingPlace Express.
- Choose Administration at the top of the page.
- On the left side of the page:
Choose System Configuration.
Choose Usage Configuration.
- Configure these fields:
Cisco CallManager version-Set this field to Cisco Unified CallManager Release 4.x.
LDAP URL-Set this field:
Make sure that this URL starts with ldap, not http. For example, ldap://server-ip-address:port/
Make sure that there are no spaces after the URL.
Directory username-Use the format of an LDAP distinguished name, for example:
Password-Use the password that was specified during the Cisco Unified CallManager installation.
Cisco base
User base
Directory type
- Click Save.

Blackberry ID - forgot password, forgot password recovery info, exceeded login attempts, why can't BB send me email to reset password.

THE ISSUES ARE:
1. FORGOT PASSWORD
2. FORGOT PASSWORD RECOVERY INFO
3. EXCEEDED ATTEMPTS TO LOGIN
I HAVE READ OTHER PEOPLES FORUM PROBLEMS THAT ARE THE SAME. WHEN I FOLLOWED LINKS THAT SUPPORT GAVE THERE IS NO SOLUTION TO ACTUALLY FIX THE PROBLEM.
What I need is simply this: Blackberry to send me a RESET PASSWORD link to the email I have registered with Blackberry WITHOUT HAVING TO PROVIDE PASSWORD RECOVERY INFO. This will enable me to bypass unknown recovery password info and access my Blackberry ID account.
Why haven't I been able to find a solution to fix the problem?
BECAUSE IT DOESN'T APPEAR TO EXIST........ ANYWHERE..... EVEN ON YOUTUBE BLACKBERRY ARE RUNNING AN OUT OF DATE SOLUTION CENTRE.
When looked online to Blackberry youtube video it shows a solution that doesn't exist! WHY? BECAUSE IT WAS UPLOADED IN 2011. DUH. http://www.youtube.com/watch?v=lvdRb4qNG1M
If I can't remember my password or recovery password info there is NO other option available that will send me a reset password via email so I can keep my current BB ID.
KB34776 - does not apply because you HAVE TO BE ABLE TO REMEMBER YOUR RECOVERY PASSWORD!
CHECKED THIS OUT...
Workaround
If the BlackBerry ID password has been forgotten but the answer to the password recovery question is known, select Forgot Password on the smartphone and answer the recovery question to generate a password reset email. Follow KB28685 to complete this process.
If the BlackBerry smartphone user knows the email address used for the BlackBerry ID login but is unable to remember the associated password then it is possible to reset the password using the steps below:
Note: If the BlackBerry ID account is not confirmed, it is necessary to provide the answer to the password recovery question as part of the web based password reset flow.
To see if a BlackBerry ID account is confirmed, log in to the BlackBerry ID account, select Account Details and locate the Email Status field.  For instructions on confirming the BlackBerry ID account follow KB34137.
Browse to the following URL using a desktop browser, the BlackBerry Browser on the BlackBerry smartphone, or the Browser on the BlackBerry PlayBook: http://blackberryid.blackberry.com/bbid/recoverpassword
Enter the BlackBerry ID Username (email address) and the CAPTCHA characters, then clickSubmit.
Enter the Answer to the Password Recovery Question, then click OK.
Note: Answering the recovery question is only required if the BlackBerry ID account is not confirmed.
A confirmation message will be displayed A password reset email has been sent to [email protected], at which point, a reset email will be delivered to the associated email address inbox.
Log in to the email account associated to the BlackBerry ID using the desktop browser, BlackBerry Browser on the smartphone, or the Browser on the BlackBerry PlayBook.
Locate the password reset email and select the Change your BlackBerry ID password link.
Note: The BlackBerry ID reset email will come from [email protected]. If the email is not found in the inbox, check the mailbox's Spam or Junk folder.
When the password reset page loads, enter the Answer to the Password Recovery Question, enter the New Password, Confirm Password, then click Submit.
A confirmation message will display once the changes have been saved successfully.
Moving forward use the newly created password whenever logging into BlackBerry ID.
If the BlackBerry smartphone user does not know the email or password that was used for the BlackBerry ID, the BlackBerry ID will be locked out after 10 unsuccessful login attempts. See KB24157 for BlackBerry ID lockout behavior.
THEN CHECKED KB24157......
Overview
BlackBerry ID is the master key to BlackBerry smartphone products, sites, services and applications, including BlackBerry Protect and the BlackBerry App World storefront.
To prevent unauthorized access to the account, the BlackBerry ID will become locked out after a number of failed attempts. See the information below for an outline on the expected behavior:
Local Authentication Lockout
On BlackBerry PlayBook and BlackBerry smartphones if the user enters their BBID password incorrectly 10 times on the BBID sign in screen, verify password screen, or BBID Edit screens, they are LOCKED OUT of all the following functions on that BlackBerry device for 15 minutes:
Authenticating with their BlackBerry ID on the sign in screen
Authenticating with their BlackBerry ID on the verify password screen
Authenticating with their BlackBerry ID on the BBID edit screens
Note: The user can still log in on the web or any other devices associated with their BlackBerry ID. They are only locked out on the device where the 10 incorrect attempts occurred. On the locked out device, after 15 minutes, they get 1 try to provide the correct password on the sign in and/or verify password screens. If they fail to enter the correct password, they are locked out for an additional 15 minutes on that device.
Account Server Lockout
Users have total of 10 attempts to enter their password correctly against the BlackBerry ID Account Server.
The scenarios that increment the Account Server lockout counter are as follows:
Providing an incorrect password anywhere on the BlackBerry ID web portal (blackberry.com/blackberryid)
Providing an incorrect password within the BlackBerry ID Edit feature on any BlackBerry device or BlackBerry PlayBook
Note: if a user provides an incorrect password 5 times on the BlackBerry ID web portal (blackberry.com/blackberryid), and then 5 more times on the BlackBerry ID Edit feature on their BlackBerry PlayBook, the cumulative number of failed attempts is 10. Once the user has made 10 incorrect attempts to provide their password against the Account Server, they are locked out of the Account Server PERMANENTLY until they reset their password.
See KB26361 for information to reset a BlackBerry ID password
Note: The Account Server Lockout does NOT prevent the user from local authenticating on devices (the user can still authenticate on the sign in and verify password screens on their BlackBerry devices).
Forgot Password Lockout
If the user answers their Security Question incorrectly 10 times, they are locked out for 15 minutes of Forgot Password functionality on all interfaces such as:
BlackBerry website (blackberry.com/blackberryid)
BlackBerry PlayBook
BlackBerry smartphone
Note: After 15 minutes, they get 1 try, and if they fail to answer the question correctly, they are locked out for an additional 15 minutes.
THAT DIDN'T WORK SO NOW ITS BACK TO..... KB26361
Overview
To change the BlackBerry ID password, complete the steps below for the specific device:
From the BlackBerry 10 smartphone:
Swipe down from the top bezel on the home screen and select Settings.
Scroll down and select BlackBerry ID.
Select Change Password.
Enter the current password in the Current BlackBerry ID Password field.
Enter the new password in the New BlackBerry ID Password and Confirm New Passwordfields.
Select Submit to complete the password change.
To confirm the change You have changed your password will be displayed.
Also, if the BlackBerry ID password has been forgotten, select Forgot Password on the smartphone and answer the recovery question to generate a password reset email. Follow KB28685 to complete this process.
Note: When using the recovery question password reset method, the generated email will be delivered to the BlackBerry 10 smartphone if the BlackBerry ID email address has been setup via Settings >Accounts
From a computer:
Visit http://www.bbid.com/ from a PC or BlackBerry smartphone browser.
Click Log in.
Enter the BlackBerry ID Username (email address) and password, then click Sign In.
Click Account Details.
Next to Password, click Edit.
Enter in the current password, followed by the new password. Enter the new password again in the confirm password field, then click Save.
Click Done to exit from the BlackBerry ID account information screens.
From the BlackBerry smartphone running BlackBerry 6:
Navigate to Options > Third Party Applications > BlackBerry ID.
Click on Change next to BlackBerry ID Password.
Enter in the current password, followed by the new password. Enter the new password again in the confirm password field, then click OK.
A confirmation message will display Your password has been successfully changed.
Click OK.
From the BlackBerry smartphone running BlackBerry 7:
Navigate to Options > Device > BlackBerry ID.
Click on Change next to BlackBerry ID Password.
Enter in the current password, followed by the new password. Enter the new password again in the confirm password field, then click OK .
A confirmation message will display Your password has been successfully changed.
Click OK.
From the BlackBerry Playbook tablet:
Navigate to the Options icon.
Select BlackBerry ID.
Click on the Edit button next to Change Password.
Enter in the current password, followed by the new password. Enter the new password again in the confirm password field, then click Submit.
A confirmation message will display You have changed your password.
Click OK.
If the password for a BlackBerry ID account has been forgotten and the login is unsuccessful, use the following process to reset the password.
Note: If the BlackBerry ID account is not confirmed, it is necessary to provide the answer to the password recovery question as part of the web based password reset flow.  To see if a BlackBerry ID account is confirmed, login to the BlackBerry ID account, select Account Details and locate the Email Status field.  For instructions on confirming the BlackBerry ID account follow  KB34137.
To generate a password reset email, complete the following:
Browse to the following URL using a desktop browser, the Browser on the BlackBerry smartphone or the Browser on the BlackBerry PlayBook: http://blackberryid.blackberry.com/bbid/recoverpassword
Enter the BlackBerry ID Username (email address) and the CAPTCHA characters, then clickSubmit.
Enter the Answer to the Password Recovery Question, then click OK. (Answering the recovery question is only required if the BlackBerry ID account is not confirmed)
A confirmation message will be displayed A password reset email has been sent to [email protected] , at which point, a reset email will be delivered to the associated email address inbox.
Login to the email account associated to the BlackBerry ID using the desktop browser, BlackBerry Browser on the BlackBerry smartphone or the browser on the BlackBerry PlayBook.
Locate the password reset email and select the Change your BlackBerry ID password link.
Note: The BlackBerry ID reset email will come from [email protected] If the email is not found in the inbox, check the Spam or Junk folder.
When the password reset page loads, enter the Answer to the Password Recovery Question, enter the New Password, Confirm Password, then click Submit.
Note: Answering the recovery question is only required if the BlackBerry ID account is not confirmed.
A confirmation message will display once the changes have been saved successfully.
Moving forward use the newly created password whenever logging into BlackBerry ID.
Note: If the BlackBerry ID email address is a BlackBerry mail address (e.g. <username>@tmo.blackberry.net), the BlackBerry ID password reset email will not be received on the BlackBerry smartphone. Since the BlackBerry mail address is not accessible from a computer, the steps outlined in KB28111 will need to be performed.
IT ALL LEADS BACK TO THE SAME UNHELPFUL NON-SOLUTION OF USE THE PASSWORD RECOVERY QUESTION....
Can the tech department of Blackberry please sort out this ridiculous unhelpful system by sending customers a direct email if password is forgotten so they can reset without having to go through the above without finding a solution.
THANK YOU.

Hi and Welcome to the Community!
Please see this "sticky" post, along with the threads to which it links, for helpful information to guide you as you proceed:
http://supportforums.blackberry.com/t5/Social-Lounge/How-This-Site-and-Formal-Support-Work/td-p/2540...
Hopefully, this information will be of use to you.
That said, it sounds like you have exhausted all of the automatic recovery methods...but just in case, please see this "sticky" post for helpful information concerning your BBID situation:
http://supportforums.blackberry.com/t5/BlackBerry-World/How-to-regain-access-to-your-BBID/td-p/25467...
Hopefully, this information will be of use to you.
But do please keep in mind that security is a 2-way street...the human element play an equal part in that security, and you have failed at that in this situation, yet desire for the automated methods to still recover for you. Such just isn't possible, because your failure has exceeded the capabilities of the automated methods.
Hence, you likely need human intervention from an actual BB representative, which is not available in this forum (as discussed in the first link I gave you above). But, the methods to attempt to seek human intervention are posted within the 2nd link I gave you.
Cheers, and Good Luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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My safari keeps crashing because of a bat password recovery plug in. What do I do to fix it?

My safari keeps crashing on me, and when it does it always says it was because of some Bat! Password Recovery Plugin. How can I fix this and stop t from happening?

You’ve been infected with the “Flashback” malware. See this Apple support document:
About Flashback malware
Back up all data, if you haven't already done so.
Select  ▹ Software Update to install the latest Java update (if Java is already installed) or the Flashback malware removal tool (if Java is not installed under Lion), as well as any other available updates. Installing either of those items should clear the infection in most cases. No other action is required on your part. You must update to the latest version of Mac OS X 10.6 or 10.7 before you can install the Java update.
Change every Internet password you have, starting with banking passwords. Check all financial accounts for unauthorized transactions. Do this after you’ve secured your system, not before.

How to change system time on Cisco MeetingPlace Express Server

How to change system time on Cisco MeetingPlace Express Server
Model MCS-7825-I4

Hi Vijay,
As per the install guide for MPX 1.x as well as 2.x "Caution! Be sure you enter the correct date and time. You must reinstall the Cisco Unified MeetingPlace Express operating system and application if you need to change the date or time of your server in the future."
http://docwiki.cisco.com/wiki/Cisco_Unified_MeetingPlace_Express,_Release_2.x_--_Configuring_the_Cisco_Unified_MeetingPlace_Express_Server#Configuring_the_Cisco_Unified_MeetingPlace_Express_Server
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/meetingplace_express/1_2/english/installation/guide/iug/mpxinst3.html
HTH
Manish

How do i bypass the windows password without password recovery disk

My sister has passed away & Ive been copying her pictures off of her laptop for the family & I havent finished. It logged off last night & now its asking for password & no one knows the password.. Im almost positive there is a way to go around this password but I cant seem to figure it out on my own! Please Help ASAP THANX

Here are some common methods.
 
Method 1: Reset Windows 7, Vista, XP Password Via Another Administrator Account
 
If you have another user account with admin privileges, including built-in accounts in Windows 7/Vista/XP, you can easily bypass other accounts' password using Lusrmgr.msc and Command Line.
 
1. Log on Windows 7/Vista/XP with your administrator account. Click on Start, type lusrmgr.msc in the Search box(Win7/Vista) or Run box(Win7/Vista/XP) and click OK.
2. When the Local users and Groups dialog appears, open the Users folder. Right-click your user account and select "set password", type a new password and click OK.
 
Method 2: Reset WIndows 7/Vista/XP password with Windows password reset disk
Here is the steps to reset Windows password with password reset disk, bypassing Windows Vista/XP password is the same as this:
 
Step 1: Login Windows with a incorrect password, it will show you a link "Reset Password.." under the password box.
Step 2: Insert your password reset disk, click the link, When a password reset wizard appears, click Next.
Step 3: Choose the drive name from the pull-down list, click Next.
Step 4: Type a new password in the new password box, and type it again to confirm it. Click Next→Finish. Then you can login Windows again with the new password.
 
Method 3: Reset Windows password with Windows password recovery program
 
In this method, you need to load a recovery program on another computer, then burn it to a CD/USB. Boot your locked computer from CD/USB and reset WIndows password offline. This is a universal password reset method.
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Hope helpful.

Hp password recovery in windows 8

I just wanted to tell you of a recent experience I had when contacting HP support
I called them yesterday with what I considered to be a simple question I found out that this question in their eyes was not that simple
the question was how do I set Up a password recovery flash drive in Windows 8.
the the person from HP said that he would need to check and would I please give him a minute to do so, when he came back he said that hp computers did not have this option.
I said to him how could this be as windows 8 says you can do this I also said that in windows vista and windows 7 you could do this and Why Would windows 8 Be any different he said he didn't know But this was not an option available hp in windows 8 he also stated
if I were to forget my password would be to install my operating system again. I said to him that it seemed unreasonable that I would have to reinstall my os just to recover my password and the must be a simpler option than that. he said no that would be my only option if I were to ever forget my password. I then said to him I did not believe the information he was giving me was accurate and was he 100% sure of the information he was giving me, he said yes and that he would send me an e-mail giving me step by step instructions. I said okay bye, I did not believe what he was telling me so I went online and found out in about 2 minutes all we needed to do was set this up via the settings screen and user account where it give you the option to make a password recovery usb flash drive I understand that they cannot possibly know everything but I feel if they don't know they should be willing to tell you that they don't know and passed you on to someone who does rather Than making you spend hours reinstalling an operating system that you don't need to. it also seems to me outsourcing technical support to third world countries like in this case india where they may not have a full grasp of some of the finer subtletys of the english language and company like hp dell toshiba and many others need to return technical support to the countrys in which the computers are sold and 1 other thing why is it that we no longer get a set of recovery cds with new computer and have to make a set ourselves when so often in the process of making them some write error happens and you only find out that is there is a problem with them when you come to use them I know companies need to make a profit on the sale of the computers but surely there is enough profit margin for them still to supplie you with the recovery media you need

Hi,
I afraid the pritner is not supported on Windows 8:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03457812&tmp_task=prodinfoCategory&cc=us&dlc=en...
You will not be able to use any other alternative driver with the printer as there are no drivers to allow the PC to communicate with the printer through a USB connection..
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Cisco ISE 1.2 vm cli admin password recovery

I'm having trouble getting this to work. I was under the impression by mounting the ISO (connect at power on) i could perform the password recovery like it states for the hardware appliance. However, if i mount the 1.2.0.899 iso image (connect at power) I don't seen to get any options in my vm console? At most, I have a <enter> at the very beginning that will take me to Grub or ADE boot menu... but I don't see anything about options to change the password?

Make sure you are following the steps in the following link:
http://www.cisco.com/c/en/us/td/docs/security/ise/1-2/installation_guide/ise_ig/ise_postins.html#38674
Also, make sure that the VM Guest is set to boot from DVD/CD first before trying the HDD.
Thank you for rating helpful posts!

MeetingPlace Express 2.1.1.2 Dial Out was not Successful

I'm configuring a MeetingPlace Express v.2.1.1.2 and I can't make the MPX do the call to the guests of a meeting.
I make the configuration test in: Services > Logs > Verify Configuration > Call configuration verification and show the following error:
==============================================================
==============================================================
Call-Config Report
Summary
WARNING:The H.323 ID should match the host name
Valid E.164 Address has been configured
H.323 gateway has been configured
Error: Dial Out was not Successful
Call-Config Report Details
H.323 Details
H.323 enabled : YES
E.164 address : 196
H.323 ID : mpxadmin
H.323 gateway 1 : 010.145.002.030
SIP enabled : YES
DialOut Session Summary
VUI Configuration: 250 Sessions, 250 Confs
*** VUI INTERNAL STATUS UTILITY ***
DebugMenu:
1) Quick Status of all Ports 4) Make Test Call
2) Verbose Status of Port Range 5) Show All Confs
3) Display complete Port Information 0) Quit
Enter the Command (0 -- 100) []: You entered 4.
Enter destination for your call: The Telephone Number is 196. Len is 3
Do you want specific ports? (t -- F): You entered f.
Placing Call .....Call was unsuccessful: Ring No Answer.
DebugMenu:
1) Quick Status of all Ports 4) Make Test Call
2) Verbose Status of Port Range 5) Show All Confs
3) Display complete Port Information 0) Quit
Enter the Command (0 -- 100) []: You entered 0.
==============================================================
==============================================================
That parameter could check?
Here I place information on the configuration of my network:
CUCM v.7.0 --> 10.145.2.10
Voice Gatweay --> 10.145.2.30
In CUCM > Device > Gateway --> Gateway: 10.145.2.20 | Description: Cisco MeetingPlace Express | Type: H.323 Gateway | IP: 10.145.2.20
Please expect your valuable help!
Thanks a lot!
ErnestoG

hi Ernesto,
As the problem you are facing is a dial out issue on MPE, go
through the checklist mentioned below in order to confirm the configuration
is intact.
Here is the checklist :
1.    Ensure that H323 GW is defined on CCM/CUCM.
Device > Gateway > find.
Look for a device name that equals either MPE's hostname, FQDN, or IP
Address.
2.    Ensure that h323 Gateways are configured on MPE.
MPE Administration Center > System Configuration > Call Configuration > H323
Configuration
Ensure that h323 is enabled.
Ensure that you have entered your CCM's IPs in h323 Gateway 1, 2
3.    Ensure that CCM's interface with MPE is up.
Ensure that MPE's IP Address is listed under the "IP Address" column.
Ensure that this IP Address is that of the FIRST NIC on MPE, not the second.
4.    Verify that MPE has the CSS required to call the destination.
FIRST, FIND MPE's CSS:
When MPE places a call, the CSS in question is Device > Gateway > MPE-GW >
Inbound
THEN the relevant config is under Device > "Call Routing Information -
Inbound Calls" > Calling Search Space
SECOND, FIND DESTINATION PATTERN's PARTITION:
If the destination is an IP Phone within the CCM/CUCM Cluster, then the
relevant config is under Device > Phone > click on Directory Number in CCM.
If the destination is a PSTN endpoint/phone, then the relevant config is
under Device > Route Pattern.
5.    Ensure that your user profile is set to allow outdials.
MPE Administration Center > User Configuration > User Profile Management >
Your User Profile > Can call out of meetings should be set to "Yes".
6.    When you place a call from from the CLI, the system applies permissions
from the "Guest" User profile since mpxadmin or root are not Users within
the MPX application. To allow this to work, you need to verify two
settings:
MPE Administration Center > User Configuration > User Profile Management >
Guest > Can call out of meetings should be set to "Yes".
Ensure that the Guest profile is not in a "locked" state.
MPE Administration Center > System Configuration > Usage Configuration >
Allow Guest outdials should be set to "Yes".
Hope this helps!
Thanks,
Karthik

Meetingplace express password recovery

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