Hp password recovery in windows 8

I just wanted to tell you of a recent experience I had when contacting HP support
I called them yesterday with what I considered to be a simple question I found out that this question in their eyes was not that simple
the question was how do I set Up a password recovery flash drive in Windows 8.
the the person from HP said that he would need to check and would I please give him a minute to do so, when he came back he said that hp computers did not have this option.
I said to him how could this be as windows 8 says you can do this I also said that in windows vista and windows 7 you could do this and Why Would windows 8 Be any different he said he didn't know But this was not an option available hp in windows 8 he also stated
if I were to forget my password would be to install my operating system again. I said to him that it seemed unreasonable that I would have to reinstall my os just to recover my password and the must be a simpler option than that. he said no that would be my only option if I were to ever forget my password. I then said to him I did not believe the information he was giving me was accurate and was he 100% sure of the information he was giving me, he said yes and that he would send me an e-mail giving me step by step instructions. I said okay bye, I did not believe what he was telling me so I went online and found out in about 2 minutes all we needed to do was set this up via the settings screen and user account where it give you the option to make a password recovery usb flash drive I understand that they cannot possibly know everything but I feel if they don't know they should be willing to tell you that they don't know and passed you on to someone who does rather Than making you spend hours reinstalling an operating system that you don't need to. it also seems to me outsourcing technical support to third world countries like in this case india where they may not have a full grasp of some of the finer subtletys of the english language and company like hp dell toshiba and many others need to return technical support to the countrys in which the computers are sold and 1 other thing why is it that we no longer get a set of recovery cds with new computer and have to make a set ourselves when so often in the process of making them some write error happens and you only find out that is there is a problem with them when you come to use them I know companies need to make a profit on the sale of the computers but surely there is enough profit margin for them still to supplie you with the recovery media you need

Hi,
I afraid the pritner is not supported on Windows 8:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03457812&tmp_task=prodinfoCategory&cc=us&dlc=en...
You will not be able to use any other alternative driver with the printer as there are no drivers to allow the PC to communicate with the printer through a USB connection..
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

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    IT ALL LEADS BACK TO THE SAME UNHELPFUL NON-SOLUTION OF USE THE PASSWORD RECOVERY QUESTION.... 
    Can the tech department of Blackberry please sort out this ridiculous unhelpful system by sending customers a direct email if password is forgotten so they can reset without having to go through the above without finding a solution. 
    THANK YOU.

    Hi and Welcome to the Community!
    Please see this "sticky" post, along with the threads to which it links, for helpful information to guide you as you proceed:
    http://supportforums.blackberry.com/t5/Social-Lounge/How-This-Site-and-Formal-Support-Work/td-p/2540...
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    Hence, you likely need human intervention from an actual BB representative, which is not available in this forum (as discussed in the first link I gave you above). But, the methods to attempt to seek human intervention are posted within the 2nd link I gave you.
    Cheers, and Good Luck!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
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