Memory Cleaner causing error when backing up storm?

So I've recently started using the memory cleaner on my bb storm. I think it's causing my bb storm not to be able to back up on the desktop mananger. Has this happened to anyone else or is there a different program I should be using to clean out the memory?
Solved!
Go to Solution.

ofcpa wrote:
So I restored w/ my last backup and then was able to backup my phone and save it w/ the current date. I truely believe I get an "error unable to backup" because of the memory cleaner. It does something so that I'm unable to backup my phone.
Hi!
So you believe you get the error with Memory Cleaner active -- have you run controlled tests to validate this? And is the error gone if you run your test with Memory Cleaner inactive?
Memory Cleaner is belived by most to be not necessary. It is a resource and performance drag on the device for benefits that only fit people with very very high security requirements. Here is a KB that discusses what it does.
http://www.blackberry.com/btsc/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB03862&slic...
The most common misconception about Memory Cleaner is that it performs a defrag of the App Memory and clears out memory leaks and such, returning the BB to a good functioning state. This is incorrect. The best way to accomplish that remains the batt-pop reboot.
Hope that helps!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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