Merge Fields in Word Templates are still showing after replaceing procedure

Hi all,
we are using CRM 7.0 and we are using the BAdI CRM_OFFICE_TEMPLATE_BADI to replace the Merge Fields which are placed in Word Template!
Normaly it works very fine, but in some cases if there is no value to fill into the merge field, the merge field is shown like it is created in the template.
In most of the other cases the not replaced merge field is not shown in the created document.
Does anybody has got the same issue? If yes, how do you solve it?
Every answer is very welcome!
Best regards
Michael

Hi Michael / Carsten,
I have some problems in implementing CRM_OFFICE_TEMPLATE_BADI. I have redefine method for get_attributes :
method IF_EX_CRM_OFFICE_TEMP_BADI~GET_ATTRIBUTES.
DATA: ls_attr TYPE CRM_KW_TEMP_ATTR,
        lt_attr TYPE CRM_KW_TEMP_ATTR_TAB.
* IF iv_wsname = 'ZTESTQUO001'.
    ls_attr-NAME = 'CustomAddr'.
    ls_attr-DESCRIPTION = 'Custom Address'.
    INSERT ls_attr INTO TABLE lt_attr.
    ct_attributes = lt_attr.
* ENDIF.
endmethod.
and redefined method get_values also:
DATA: ls_val TYPE CRM_KW_TEMP_VALUE,
        lt_val TYPE CRM_KW_TEMP_VALUE_TAB.
* IF iv_wsname = 'ZTESTQUO001'.
    ls_val-NAME = 'CustomAddr'.
    ls_val-VALUE = 'Sudirman Street 20' .
    INSERT ls_val INTO TABLE lt_val.
    ct_values = lt_val .
* ENDIF.
The field has shown when I click "Call BADI" on Document templates, but I couldn't click CustomAddr field (no hyperlink in it). could you explain to me what steps are wrong ? How to make this field shown in the schema structure in Microsoft Word 2007 ?
Your help is greatly appreciated.
Thank you.
Agus

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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Merge Fields in Word Templates are still showing after replaceing procedure

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