Mess up phone number

Hi there,
I have owned Blackberry Q10 for almost 3 months now and so far it is running well. Recently I encountered weird things with my phone. I have 2 phone numbers in my contact list that exactly the same except their carrier code. For instance: there is one as **Removed** (A) and the other is **Removed** (B) ( I'm living in Vietnam by the way). The problem rises whenever I want to text one of these numbers. If I was texting (A) and wanted to text (B), i started new text conversation for (B) but the phone kept me on convesation with (A) and the content i wanted to send (B) ended up sending to (A). I ended up have to delete contact (A) and its text conversation to start (B)'s. And I must do the process again if I need to text (A). I tried to restart several times but the problem still occurs. I have Snap app on my phone to download some apps from android, that's all. I am very appreciated if anyone could help me with this. Thank you very much.
Edit: Phone removed. At no time should you provide any personal information to any other community member. Please review the Community Guidelines and Terms and Conditions of Use. for further information

Thanks Jim but that's the crux - I don't know what the 'correct' format should be.
I seem to remember seeing reference to it in a copy of iCreate but ,typically, can't find the article now!

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Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you.
Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
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Let me explain the whole scenario:
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I had the same issue. I cannot tell you why it happend although it may be tied to me changing my Apple ID passowrd.
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Moving home - how can I leave my phone number with...

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Hi drewg,
Welcome to the Forum and thanks for posting. I can look into this for you. Drop me an email with the details. You'll find the "contact us" form in the about me section of my profile. Once I have the details we'll take it from there.
Cheers
David
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

Somehow my iPad got switched for messaging to showing from my email. There is no option showing to use my phone number. How do I get it back to my phone number? This happened when I upgraded my iPhone today, but it is using the phone number fine.

Somehow my iPad got switched for messaging to showing from my email. There is no option showing to use my phone number. How do I get it back to my phone number? This happened when I upgraded my iPhone today, but the iPhone messaging is using the phone number fine. It's only the iPad messaging that is messed up. Help, pls.
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You can link the phone number to the iPad again, if you follow the instructions here.
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ...
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Ah ha! Okay, so I just need to be more patient in other words. I'm just glad nothing is wrong.
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What's the law of the jungle?

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Solved!
Go to Solution.

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Mess up phone number

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