Message Breaks when Sending to Outlook

I've found that my messages are getting split in very strange ways when received by Outlook clients. The email body will stop at some point and the remaining message gets inserted into an attachment.
I can repeat this behavior anytime by including attachments -- if the attachment appears on Mail in the body, the message breaks at the point the file appeared in the email and the remaining body shows up in a second attachment.
While I can rectify that by ensuring that my attachments always appear at the end (why does mail show them in the body that way if they're really just attached?), I've also had this happen in circumstances where there is no attachment and I've been unable to identify what triggered the message break.
This is a huge problem for me, since my business clients mostly use Outlook and my emails to them are showing up all screwy.
Has anyone seen this before? It doesn't happen on other clients -- gmail web client doesn't do this, for example. So it's probably an Outlook problem. I'm just trying to understand why it happens so I can be certain to work around it in professional email.
PowerMac G5, MacBook Pro   Mac OS X (10.4.8)  

Actually, just for an update, if I turn off MMS I can send to multiple contacts. But with MMS on, I can't. Am I the only person having this issue?
I've tried a restore, and set-up as new phone. But still having no success.

Similar Messages

  • Suddenly cannot send messages from ipad. Can send from iPhone and they show up on messages but when sending from ipad a they say not delivered

    Suddenly cannot send messages from ipad. Can send from iPhone and they show up on messages but when sending from ipad a they say not delivered

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    iOS: FaceTime is 'Unable to verify email because it is in use'
    http://support.apple.com/kb/TS3510
    Using FaceTime and iMessage behind a firewall
    http://support.apple.com/kb/HT4245
    iOS: About Messages
    http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/
    iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
    http://support.apple.com/kb/HT5538
    How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
    http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
    Set Up Alert Sounds
    http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3
    Extra FaceTime IDs
    http://tinyurl.com/k683gr4
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Troubleshooting iMessage Issues: Some Useful Tips You Should Try
    http://www.igeeksblog.com/troubleshooting-imessage-issues/
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
    Fix Can’t Sign Into FaceTime or iMessage iOS 7
    http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
    FaceTime, Game Center, Messages: Troubleshooting sign in issues
    http://support.apple.com/kb/TS3970
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90
    iOS 7 allows you to block phone numbers or e-mail addresses from contacting you via the Phone, FaceTime, or Messages
    http://howto.cnet.com/8301-11310_39-57602643-285/you-can-block-people-from-conta cting-you-on-ios-7/
    How to Block Someone on FaceTime
    http://www.ehow.com/how_10033185_block-someone-facetime.html
    My Facetime Doesn't Ring
    https://discussions.apple.com/message/19087457#19087457
    How to watch FaceTime calls on the big screen with Apple TV
    http://www.imore.com/daily-tip-ios-5-airplay-mirroring-facetime
    Send an iMessage as a Text Message Instead with a Quick Tap & Hold
    http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
    To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
    How to Send SMS from iPad
    http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
    How to Receive SMS Messages on an iPad
    http://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.html
    Apps for Texting http://appadvice.com/appguides/show/apps-for-texting
    You can check the status of the FaceTime/iMessage servers at this link.
    http://www.apple.com/support/systemstatus/
     Cheers, Tom

  • Text messages stall when sending to other iPhone users from my iPhone5- recently started, how to get the texts to go through instantly?

    Recently, after updating for i0S7, when texting other iPhone users, my texts never go through.  However, if I hold on the test it will give me the option to "send as a text message" and will send immediately (with the green message, unlike the blue that use to send to iPhone users).  How can I get these text messages to go immediately?

    Reset your network settings:
    1) Turn off iMessage
    2) Reset network settings. Settings>General>Reset>Reset Netwok Settings
    3) Turn iMessage back on
    Note: resetting your network settings will delete any stored WiFi passwords.
    Best of luck.

  • Daughter given me her iPad, iMessage has her ID which is her email add. If I delete it it will delete her ID on all her other Apple pads etc. I now get her messages and when sending my messages to her I get them too. Please help

    So I now have my daughter's ipad. I have changed it to my ID but in iMessage it needs me to delete hers and then a warning that all her
    Apple ID's will be deleted ( Macbook, iPad, iPhone, etc).  As her ID is her email this is a problem. She also uses her email for business.
    When sending iMessage I get it back to me and she also gets my messages and I get hers as well.
    Even though Ive changed the Apple ID it does not seem to pick it up on iMessage. Any help would be great. Thanks.
    Cecelle

    I had the same issue with my iPad and my husband's.  I THINK it was caused when I activated his new iPad with his new apple I'd while signed in in my iTunes account.  Anyway, somehow the database got all screwed up.  My I'd, his password, his birthday day month and day but my year.....  Big issue.  Also I had a lot of paid apps I didn't want to lose.
    Tried iTunes support with no response from them for 3 days.  I finally went to the Apple store and the guy there was able to get on a chat with someone who had access to the database and could see all the data and changes.  It took about an hour of changes to get it straight.  I told the store employee I had considered just creating a née I'd etc. And after all we found that would have made matters worse.
    I suggest you make an appt and go in and have them fix it correctly.  Having worked in IT and with databases for 25 years or so I can say this is a bug in their system.  Obviously they never created a use case for this type of customer screwup.  The motto of any business analyst is "if the customer CAN screw it up they will".  The store employee said he had run into this 3 times last week but that mine was the most complicated.
    Good luck. 

  • Attachments versus signature when sending to Outlook

    Based upon my research, I imagine people will say the problem is on the Outlook end of things -- but I still want to know if there's a way to solve my "attachment vs. signature" problem better than the wonky workaround I've developed.
    FYI: we're running Mac OS X 10.6.6, and therefore have Mail 4.4.
    I recently switched a number of my users from Entourage to Mail. Now when they send messages with attachments to Outlook users (tested both Outlook 2003 and 2010), the images appear inline instead of as attachments. I've determined this is because they are sending in HTML or RTF format. Plain text makes the files show up as attachments on the other end -- however, it also converts their signature from body copy into a TXT attachment, even if there's no formatting at all in the signature.
    So I'm left with two options right now:
    1. Send in RTF or HTML format -- makes the signature show up right on the other end, but attachments appear embedded in the body. If you right-click on the image file and choose "save picture as", the save dialog box not only doesn't remember the original file name, but it also automatically defaults to BMP format, even if the original attachment was a JPG -- very bad!
    2. Send in plain text -- makes the attachments show up as actual attachments on the other end, but even a plain-text signature is converted into an attachment, which looks pretty stupid.
    The only solution I can find that works 100% of the time is a pain to do.
    1. Write your message.
    2. Select all the copy (including your signature) and cut.
    3. Make sure the message is in plain text format (if it wasn't already).
    4. Click in the now-empty body and paste -- this combines the message you wrote and your text signature into one chunk of text with no "signature" attached.
    5. Click after the end of the message (also after the signature).
    6. Attach your images.
    7. Send.
    I don't mind forcing my users to use plain text format all the time if it'll make attachments appear correct on the other end -- but having the signature converted into an attachment too is a hiccup I shouldn't have to also make them deal with. Does anyone know a better way around this?

    Edit > Attachments > Always Insert Attachments at End of Message

  • Rich text versus plain text when sending to Outlook

    I've notice some strange behavior with Mail today. I've been sending some attachments to people who use Outlook on an Exchange server. When I send the mail in Rich Text Format, they receive the mail but the text and the signature are included as attachments as well. This is not the case if I send the same message with no attachment. Also, if I change the message format to Plain Text, the mail appears normal both with and without the attachment.
    Does anyone have a similar issue? Are there any know solutions? I'd really prefer to use RTF vs. Plain Text.
    Cheers,
    Barry
    Message was edited by: BAField

    Read the attached link and the link to the microsoft site to better understand what may be happening.
    http://docs.info.apple.com/article.html?artnum=304245
    If the attachment is plain text it should not be sent as a windows friendly attachment.
    If the attachment is recognized as having rich text content it should be sent a as a windows friendly attachment.
    The linked Microsoft document in the attached link has a Common Scenarios section which shows the Solution settings for Outlook based on the Problem experienced by the recipient.

  • Blank message body when sending or receiving HTML formated emails Exchange 2010

    I Have just installed Exchange Server 2010 over the weekend on a customers system.  All clients using either Outlook 2003 or 2007 are unable to see any text in the body of emails that are formatted in HTML.  If they receive an email formatted as HTML there is no body text, if they send an Plain Text formatted email the recipient sees the text in the body.  This problem presents across all Exchange users and affects all HTML formatted emails sent or received since transitioning from Exchange 2007 to 2010.  Plain Text and Rich Text email present with no issues. If we import old email via a pst they afre able to see all email text both HTML and plain text. when we access the clients email account via OWA all emails work but then if we go into outlook 2003/2007 and click the email it removes the body text from the email in both the client and OWA have tried Outlook connection issues with Exchange 2010 mailboxes due to RPC encryption requirement
     http://support.microsoft.com/default.aspx/kb/2006508 and it made no difference at all.
    Thanks
    Update: Have just tested further and all pc seem to work ok with either 2003 or outlook 2007 on.  The problem only seems to be happening on the remothe desktop services server which has outlook 2007 ( have also tried outlook 2003 with same results)

    We have just migrated to Exchange 2010 and have had some blank emails come in to our system.  We think we have a reason and fix for
    it. Hopefully this helps someone else…
    Staffs have their own private mailbox (as you would expect) but also share common mailboxes like "Support" and "Info". When an email came
    into the inbox on a shared mailbox, it might be blank. Plain text emails seemed to be okay. 
    We found that when an email came in, it was readable for about two or three seconds (you need to be setup to send a test and check the inbox quickly - we used Outlook 2007 with the reading pane turned on) and then it blanked out!. We checked the incoming
    email by using the arrow keys to select it and then select the email below the new email, if you go back and forth between them you can see the good new email suddenly goes blank.
    So send another test, but this time make sure the email is set to “Plain Text”. Our email turned up fine, two seconds latter
    it had a NOD32 signature appended to the end of it saying that it had been scanned by NOD32 (you may have seen this kind of note appended to the end of emails before).
    What appeared to be happening is that one or more users sitting at their desks in Outlook had different settings configured in NOD32 (they
    were supposed to be using the server based profile that we control). We thought we had the server doing the AV work, but several of our client PCs had NOD32 enabled to integrate with Outlook. New items received in the shared Inbox’s were being scanned
    by the client PCs and having a signature appended which was mucking up the HTML format of the email and Exchange 2010 blanked them out.
    Make sure your AV products aren’t corrupting the email formats causing them to be displayed blank. Try tests using OWA only and don't
    access the mailbox using Outlook.
    Thanks.

  • Messages disconnected when sending emoticons

    Hi,
    I'm having a weird problem when using messages.
    Whenever I try to send a message containing an emoticon using the smiley face next to the text input, it drops the connection to jabber.
    This has happenned with gtalk and also our internal jabber for the company.
    Any ideas?
    Thanks

    Hi,
    Have you checked the Emoji Font is working properly using Font Book ?
    Before, (up to Messages 7.0.1) the process used a .plist of text inputs to link to pics held in the App which were then displayed if you select Show Smilies.
    Now the app uses a conversion of the text inputs to use the Emoji font in some cases of the more simpler Smilies.
    Check the Edit Menu > Substitutions has the Text Replacement on.
    (I am uncertain if the Emoji item has to be on or not. On my testing I have got unclear results)
    10:35 pm      Friday; December 13, 2013
      iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

  • Message error when sending to multiple recipients/contacts

    Ever since 3.0 I can't send messages to multiple recipients. I'm on Optus in Australia using a 16gb 3G.
    Anyone else having this problem?
    Any fixes?

    Actually, just for an update, if I turn off MMS I can send to multiple contacts. But with MMS on, I can't. Am I the only person having this issue?
    I've tried a restore, and set-up as new phone. But still having no success.

  • Body of Accept/Decline messages from resource room mailboxes blank when viewed with Outlook 2010 or 2013.

    I stumbled across a funny little problem yesterday after a rash of users calling wanting to know why rooms were declining their meeting requests..
    The rooms were declining for perfectly legitimate reasons.. Conflicts or no end date but the accept/decline reply messages the rooms were sending out had no details in the message body when viewed from Outlook 2010 or 2013.
    If message preview is enabled in Outlook 2013 you can read a few lines of the body in the inbox view but it's still blank when you open the message.
    Reading pane is also blank.
    Opening the message from OWA or my phone shows the complete message body.
    Very odd. It reminds me of the bug in Exchange 2013 CU2 where meeting invites to external users were sent blank unless they were sent as iCalendar.
    Maybe this will resolve itself when I load SP1 in a few weeks.
    Any one else seeing this?
    We are running 2013 CU 3

    Hi Scott,
    I have tested in my Exchange 2013 CU1 environment and I can reproduce your issue in Outlook online mode. Please check whether the problematic users are using Outlook Online mode in Outlook 2010 and Outlook 2013.
    The issue doesn’t happen in OWA and Outlook Cached mode. Therefore, I recommend users can change their Outlook client to Cached mode as a workaround. To do it, we can:
    Open Outlook, click File > Account Settings > Account Settings. Double-click the account, check Use Cached Exchange Mode > Next and finish it. Restart Outlook to use it in cached mode.
    Thanks,
    Winnie Liang
    TechNet Community Support

  • Outlook 2013 Crashes when sending mail

    The system is a Windows 8.1 Pro x64, the Office installation is Office Home & Business 2013 32.
    repeatedly the Outlook will crash after entering a contact email address when entering content into the subject line. Often it will crash when any attempt is made to enter content into the body.
    All add-ins have been disabled.
    If started in Safe mode, Outlook is able to send mail.
    The error message in the event log is;
    Faulting application name: OUTLOOK.EXE, version: 15.0.4551.1511, time stamp: 0x52947f7f
    Faulting module name: MSVCR100.dll, version: 10.0.40219.1, time stamp: 0x4d5f0c22
    Exception code: 0xc0000005
    Fault offset: 0x0003c558
    Faulting process id: 0xeec
    Faulting application start time: 0x01cf23061492ec78
    Faulting application path: C:\Program Files\Microsoft Office 15\root\office15\OUTLOOK.EXE
    Faulting module path: C:\Program Files\Microsoft Office 15\root\office15\MSVCR100.dll
    Report Id: 693a0ed9-8ef9-11e3-be9f-b4b67633f44a
    Faulting package full name:
    Faulting package-relative application ID:
    A capture of the add-ins dialog when Outlook is started in normal mode is shown below.
    I have run scanpst on the local pst files and performed repairs.
    I also disabled the use of auto-complete.
    Nothing has worked.
    Please provide some new suggestions.
    Thx - Eli

    Hi,
    Since this issue doesn't occur when using Outlook in Safe Mode and it's not add-ins related, I suspect the NormalEmail.dotm is corrupted in your case.
    NormalEmail.dotm is the default template that opens when creating a new mail message. When you start Outlook in Safe Mode, it is not loaded.
    Please go to the following location:
    C:\Users\<username>\AppData\Roaming\Microsoft\Templates
    Find the NormalEmail.dotm file, rename it to ".old". Outlook then will create a new one, check if this issue persist with the new NormalEmail.dotm file.
    Regards,
    Melon Chen
    TechNet Community Support

  • Error when sending message: 500 Timeout

    while sendin a message in the http to rfc scenario, im gettin this error message "Error when sending message: 500 Timeout".
    can any1 throw some light on this.

    Hi venu,
    you need to go to RZ10 and there select the profile instance and go with the extended maintance option in the change mode.
    there are two ways you can change it:
    1. check out note: 824554
    TCODE - rz10
    icm/server_port_0 = PROT=HTTP,PORT=8010,TIMEOUT=800,PROCTIMEOUT=800
    (for 800 seconds)
    8010 is my HTTP port so you have to change it:)
    2. SXMB_ADM -> configure integration server -> change specific identifiers
    runtime parameter:
    Parameter HTTP_TIMEOUT
    Meaning
    Specifies the timeout for http connections (time between two data packages at line level). This value overrides the system profile parameter icm/server_port_n (for example, icm/server_port_0 : PROT=HTTP, PORT=50044, TIMEOUT=900). If you do not set the parameter HTTP_TIMEOUT or if you set the parameter to 0, then the setting for the system profile parameter is used.
    Personally I only changed the one from the instance profile but the second one should work too
    My suggestion is change only PROCTIMEOUT to 600 or 900 but dont change TIMEOUT. Imp thing is u need to restart the XI, then onlychanges will take place.
    If these dosent work out go for changing TIMEOUT also. Just set the value for the instance and dont maintain the HTTP_Timeout in the sxmb_adm
    Let me know what u have done , if it works
    Thanks,
    srini

  • Outlook access address book slow when sending from Word

    We use Outlook 2013 in cached mode together with Exchange 2013 CU5.
    If somebody send an email from outlook and click on the "TO"-button to select a recipient, the address book appears without delay.
    If i do the same, but send the email from word with "send as attachment" and click then on the "TO"-button, it takes sometimes till 5 minutes till the address book appears.
    The exact same problem happens also for the users which use Outlook 2010.

    Hi,
    I'm not able to reproduce this problem on my side, please try the following:
    1. Switch Outlook to work in Online Mode: Go to Account Settings -> Account Settings -> Double click the account name -> Uncheck "Use Cached Exchange Mode", click Next and Finish, restart Outlook and check if the problem exists when sending from
    Outlook in Online Mode.
    2. Have Word work in Safe Mode: Press Win + R, type "winword.exe /safe" in the blank box, press Enter. Try to send the attachment from Word, check if the problem persists. If no, consider to disable the suspicious add-ins to determine which one caused the
    problem.
    I'm looking forward to your reply.
    Regards,
    Melon Chen
    Forum Support
    Come back and mark the replies as answers if they help and unmark them if they provide no help.
    If you have any feedback on our support, please click
    here

  • Change sender's name when sending SMS

    Dear Skype supporter,
    I would like to use my name which is different from my skype name and forbid the message reply when sending SMS. Whether it works? I found I can either show my skype name or my mobile phone number when sending SMS. Look forward to your kind reply.
    Thanks a lot.

    lingiercomp wrote:
    We created a skype to send SMS to customers.
    When receiving the SMS it currently shows an unknown phone number, is it possible to change this phone number into a company name? If so how can I do this?
    Thank you.
    Because SMS goes out over mobile phone networks, the messages must be sent from a number.  Since Skype does not provide a way to receive SMS messages, the closest you can get to using your own number would be to set up a mobile number (except mobiles in Japan or Mexico) as Caller ID.  Then your Skype SMS messages could carry your mobile number, providing a way for people to reply to your messages. 
    Patrick
    Location/Ubicacion: Arizona USA
    Time Zone/Hora Local: UTC/GMT -7
    If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
    Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
    I am not a Skype employee. No soy un empleado de Skype.

  • I have recently bought a macbook and am using outlook 2011 as email. i am getting an error message 4.7.0 not allowed when sending emails how do I fix?

    i have a macbook and am using outlook 2011 as email.   receiving okay.   sending okay sometimes.  am now getting error message 4.7.0 not allowed when sending.  what is the cause? how do I fix please?

    I have discovered that the emails have in fact been sent but much later, maybe it's a network problem with the people i am sending it to.  so i checked my sent items and they are there, but at the time the email doesn't go straight into the sent box or drafts so i'm assuming it's disappeared and type it again.  i'll keep going with it, until someone can give me a possible solution or explanation as to what is happening.

Maybe you are looking for

  • Music on shuffle not recognised after upgrading itunes

    I have recently upgraded itunes from 7.02.16 to 7.5.0.20. The ipod shuffle is recognised in itunes 7.5, but the music on the ipod does not list in the contents tab. The music is shown as on the ipod in the summary tab, and will play as normal when no

  • Both left speaker and headphone output not working

    I noticed a week ago that the left headphone audio output wasn't working, and shortly after I realized that my left speaker wasn't working either. I thought maybe it was a matter of updating some software, but everything is up to date. Anyone encoute

  • Facing problem in writing data to excel sheet using ActiveX

    Hi. I want to write data from a one dimesional array to a particular excel sheet in a particular row.Please see the attached vi for explantion. It is giving error.But If I give a new file name when the appliation is getting closed it is writing data

  • When i click on a search result from google, i am automatically redirected to another website everytime

    This just started recently, since installing firefox 4. Now whenever I search on google or other search engines, when I click on a result, I am automatically redirected to another search site. Any ideas?

  • Taxcode in Purchase Order

    Hi all, Im using tax procedure TAXINN. I have maintained condition records in FV11. Now when i create a PO tax condition values comes from FV11 and im entering a taxcode in invoice tab. My requirement is when user enters a taxcode in invoice tab syst