Message cannot send if P.C was started by function module, ok for event

Hi Expert,
I face a very strange situation
As you know, we could create message for each process chain steps
I have one process chain which contains message if it is start and when it is finished
The start condtion for this process chain was after event
But the strange situation is
1. If this process chain was start by function module: RSPC_API_CHAIN_START
The message in process chain cannot be sent
2. If we trigger event for this process chain, the p.c could be execuced correctly
Could you kindly let me know the possible reason for this issue?
Thanks and best regards
Alex yang

Root cause is the function module we use will run the process chain in dialog module (no batch job). So system cannot send the mail.
If run it in background, we could get the mail

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