The mail could not be sent to the recipients because of the mail server failure. (Sending Mail using Account 1 (2013-04-30T16:36:52). Exception Message: Cannot send mails to mail server. (Mailbox unavailable. The server response was: 5.7.1 Client does not

Interesting db mail issue. If i click send test mail from sql mgmt studio, it works fine, but when i execute a SP to send a mail, it fails. One thing I noticed is that the "LastModified" column in the mail log shows the domain account when a test
mail was sent from mgmt studio, but show "sa" when the SP was used to send mail.
This is from SQL 2012, did not see this in sql 2008, looks like 2008 always used the service account. any ideas ?
Get this error:
The mail could not be sent to the recipients because of the mail server failure. (Sending Mail using Account 1 (2013-04-30T16:36:52). Exception Message: Cannot send mails to mail server. (Mailbox unavailable. The server response was: 5.7.1 Client does not
Thanks.
Ranga

Hi Ranga,
I also use SQL Server 2012. I send a test email through SQL Server Management and the last modified By “sa”.
If you used stored procedure to send a test email. Please use the command below:
EXEC msdb.dbo.sp_send_dbmail
@profile_name = 'Adventure Works Administrator',
@recipients = '[email protected]',
@body = 'The stored procedure finished successfully.',
@subject = 'Automated Success Message' ;
I can both send test email through SQL Server Management Studio and SP. Make sure you have the right profile. Since you could send test mail via SQL Server Management Studio, please try again to send it via SP.
Thanks.
If you have any feedback on our support, please click
here.
Maggie Luo
TechNet Community Support

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