The e-mail message cannot be sent. Make sure the outgoing e-mail settings for the server are configured correctly.

Hi,
I have SP 2013, and it was working properly. and workflows send emails perfectly. yesterday, i decided to build a fresh site collection so i deleted the old one and created a new one. now, workflows are unable to send emails. i'm sure it has nothing to do
with my mail server cuz no changes happened to it. i'm sure about the settings for outgoing mail on central admin. all i did, was to enter mail server IP in outgoing mail field and email below it.
in the workflow status the status says "error" followed by this message: "The e-mail message cannot be sent. Make sure the outgoing e-mail settings for the server are configured correctly."
Any help please?

Hi,
According to your post, my understanding is that you failed to send email after building a fresh site collection.
I recommend to verify that you have entered your SMTP server name correctly.
You can add it as FQDN e.g. ServerName.DomainName.
Here are a similar articles for your reference:
http://social.technet.microsoft.com/Forums/sharepoint/en-US/f0605f59-0baa-49c9-854e-0fb369a9e5a0/cant-seem-to-get-emails-to-send-in-sharepoint
http://alpesh.nakars.com/blog/sharepoint-outgoing-email-issue/
Best Regards,
Linda
Linda Li
TechNet Community Support

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How to fix "The e-mail message cannot be sent. Make sure the outgoing e-mail settings for the server are configured correctly."

Hi All,
I have move dev to production, then workflow facing "The e-mail message cannot be sent. Make sure the outgoing e-mail settings for the server are configured correctly". Actually it is working fine in dev, in production mail not going. How to fix
this issue?
Thanks in advance!

make sure your outgoing email settings are correct and also make sure servers are in exchange rely if you are using exchange.http://sharepoint.stackexchange.com/questions/35353/how-to-handle-e-mail-message-cannot-be-sent-error
check below blogs: http://www.chrisbuchanan.ca/Blog/Lists/Posts/Post.aspx?ID=2
another option to put pause in right place:
http://social.msdn.microsoft.com/Forums/sharepoint/en-US/6e848a25-019d-4220-aff6-c535da933e0f/the-error-message-in-workflow-history-the-email-message-cannot-be-sent
Please remember to mark your question as answered &Vote helpful,if this solves/helps your problem. ****************************************************************************************** Thanks -WS MCITP(SharePoint 2010, 2013) Blog: http://wscheema.com/blog

The e-mail message could not be sent. Make sure the outgoing e-mail settings for the server are configured correctly

I have a 2 server SharePoint farm.
All outgoing emails were working fine.
I just restarted both servers and now after that none of the emails are being sent. I am using OOB publishing workflow and it shows message:
The e-mail message could not be sent. Make sure the outgoing e-mail settings for the server are configured correctly.
Even if I setup Alert on some list, it doesn't send email.
I have checked that outgoing email setting in CA is defined and like I said it was working fine without problems but after restart it is showing error.
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This is really weird, It works when an alert is set but workflows doesn't send emails... Can you create a simple 1 Step workflow in SPD to send an email when a specific field is set. See if this sends an email..
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The email message cannot be sent. Make sure the outgoing email settings for the server are configured properly

i have an issue when loading a workflow. it gives me a following error "The email message cannot be sent. Make sure the outgoing email settings for the server are configured properly". it doesnt send me any alerts and worlflow fails at the end
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Hi,
I agree with Bistesh. But after Outgoing e-mail settings are configured properly, if the issue still exists,
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The e-mail message cannot be sent. Make sure the outgoing e-mail settings for the server are configured correctly.

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