Messages to SAP During Off hours

hi ,
I long into work center via weblink as a key user during off hours and create an Ossmessage.
I then login as message processor in SOLMAN and I can see the issue in SOLMAN ? does that mean that the message did not go to SAP?
what configeration is needed to Solve this one ?
please assist
thanks
smitha

the priority was 1 but I dont understand what apporpiate section in Sold-To Party's business partner needs to be updated .can you be more specifi please .
I understand the login of OSS Message showing in the SOLMAN but how can I validate that it really went to SAP ?
can you assist?
thanks
smitha

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Messages to SAP During Off hours

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