MG 7120 won't print e-mails. Leaves blue strip across top of page.

Spoke to a Mac advisor last night for setup and thought everything was ok. Won't copy emails and there is no large box that comes up to show what you are printing or how many copies you want.

Good day.
Can try the steps in this document?
http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/kb/docDisplay?javax.portlet.begCache...
Although I am an HP employee, I am speaking for myself and not for HP.
Say "Thanks" by clicking the thumbs up in the post that helped you.

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My ipad2 won't print e-mails to my hp photosmart 6520 printer

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So when you open and email and tap the Reply arrow at the button you don't see a button for Print?

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Thanks for the tip Mikey - however the same thing happens with the thin black lines when I print on 'normal' A3 paper too. On normal A4 paper it's fine, no lines, but when I print to A3 I get the lines - on both kinds of paper.
I've attached a couple of (awful-looking) scans to help illustrate my point.

When I try to open/print or save to hard drive /print a PDF sent me as an email attachment, Firefox won't print. I WILL tell me what top do to FAX something, which is not what I was trying to do.

I opened this same PDF a week ago and was able to print it. I was just trying to print a spare copy today. I was able to get it to work by accessing my email through another browser. But, in Firefox, it didn't want to print. It was only interested in telling me what I needed to do uin order to fax something.

Ok two things based on the crash report and the steps you took right before the crash:
# Try to disable scrolling acceleration and restart Firefox. Does it continue to crash?
# Try Safe Mode and do the same task as above with email and the pdf [[Troubleshoot Firefox issues using Safe Mode]]
# Also pdf.js may be helpful to read pdfs in the meantime. You can change the default reader in the Preferences/Options > Application menu of Firefox.
# Try to clear out the downloads folder and update flash to version 14 (that should do it)
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When I try to print a web page, all I get is one line across top of page.

When I try to print a web page in Firefox, the only thing that prints is a single line across the very top of the page. I can sometimes highlight and print my selection, but now that has stopped working.

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HP LaserJet P1006 - Won't print mailing labels

I just got a new computer at work and it won't print my mailing labels. If I create a word document and print, it will print on the label paper, but if the document is a label template, I keep getting a pop-up telling me to insert the correct paper and hit "go". On my old computer I would get this warning, but when I hit "go" it would proceed to print. Now, the printer blinks red (like the job is pending), and then the pop-up comes up again telling me to insert the correct paper again. I have attempted to change the settings in Properties to automatically expect label paper, but I keep getting the same warnings. Please help! I need to resolve this issue because my coworkers will eventually have this same problem as they have all gotten new computers too.
Thanks!
This question was solved.
View Solution.

Hi there!
Thanks for your reply with all of your troubleshooting efforts!
I have looked into the mailing label printing some more and I would suggest posting the issue on the Avery Help Center to see if they can provide a better answer. We've determined the printer will still print, so I do believe the problem is within printing the mailing labels.
Here is a link for you: Avery Help Center
Have a wonderful Tuesday
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

How to print the top of page part along with the ALV list and generate PDF

HI all,
         I have created one ALV by using oops concept .
         and also am able to get the top of page where I have One standard logo on the right hand side
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    handle_top_of_page
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may be am missing something ... How to get the top of page along with the logo printed ?

Hi Surya,
After generating the grid display click on print button,
a spool number is generated. capture the spool number and convert it to pdf using the fm:
CONVERT_ABAPSPOOLJOB_2_PDF and save the file
Hope this will solve your problem.
Regards,
R K.

How to make top of page in alv to be printed.

hello expert:
i used following function to output alv.
but after been printed into spool, i cannot find the top of page.
how to set the print parameter to print the top of ALV.
CALL FUNCTION 'REUSE_ALV_GRID_DISPLAY'
    EXPORTING
      i_callback_program          = w_repid
      i_callback_html_top_of_page = 'HTML_TOP_OF_PAGE'
      is_layout                   = wa_layout
      it_fieldcat                 = it_fieldcat
    TABLES
      t_outtab                    = it_comp
    EXCEPTIONS
      program_error               = 1
      OTHERS                      = 2.
thank you and best regards,
Kevin Gao

CALL FUNCTION 'REUSE_ALV_GRID_DISPLAY'
   EXPORTING
   I_INTERFACE_CHECK           = ' '
     i_bypassing_buffer          = 'X'
   I_BUFFER_ACTIVE             = ' '
     i_callback_program          = sy-repid
   I_CALLBACK_PF_STATUS_SET    = ' '
   I_CALLBACK_USER_COMMAND     = ' '
   I_CALLBACK_TOP_OF_PAGE      = 'HTML_TOP_OF_PAGE'
    I_CALLBACK_HTML_TOP_OF_PAGE = 'HTML_TOP_OF_PAGE'
   I_CALLBACK_HTML_END_OF_LIST = ' '
    i_structure_name            = <DYN_WA>
   I_BACKGROUND_ID             = ' '
   I_GRID_TITLE                =
   I_GRID_SETTINGS             =
     is_layout                   = gds_layout
     it_fieldcat                 = gdt_field_cata
   IT_EXCLUDING                =
   IT_SPECIAL_GROUPS           =
    it_sort                     = gdt_sortinfo
   IT_FILTER                   =
   IS_SEL_HIDE                 =
   I_DEFAULT                   = 'X'
     i_save                      = 'X'
     is_variant                  = gt_var
     it_events                   = gdt_eventcat
   IT_EVENT_EXIT               =
    IS_PRINT                    = gds_print
   IS_REPREP_ID                =
   I_SCREEN_START_COLUMN       = 0
   I_SCREEN_START_LINE         = 0
   I_SCREEN_END_COLUMN         = 0
   I_SCREEN_END_LINE           = 0
   I_HTML_HEIGHT_TOP           = 0
   I_HTML_HEIGHT_END           = 0
   IT_ALV_GRAPHICS             =
   IT_HYPERLINK                =
   IT_ADD_FIELDCAT             =
   IT_EXCEPT_QINFO             =
   IR_SALV_FULLSCREEN_ADAPTER =
IMPORTING
   E_EXIT_CAUSED_BY_CALLER     =
   ES_EXIT_CAUSED_BY_USER      =
   TABLES
     t_outtab                    = <dyn_table>
   EXCEPTIONS
     program_error               = 1
     OTHERS                      = 2 .
*&      Form html_top_of_page
FORM html_top_of_page USING document TYPE REF TO cl_dd_document.
DATA: text TYPE sdydo_text_element.
CALL METHOD document->add_gap
    EXPORTING
      width = 100.
text = 'Company Code Data'.
CALL METHOD document->add_text
    EXPORTING
      text      = text
      sap_style = 'HEADING'.
CALL METHOD document->new_line.
CALL METHOD document->new_line.
CALL METHOD document->new_line.
text = 'User Name : '.
CALL METHOD document->add_text
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      text         = text
      sap_emphasis = 'Strong'.
CALL METHOD document->add_gap
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text = sy-uname.
CALL METHOD document->add_text
    EXPORTING
      text      = text
      sap_style = 'Key'.
CALL METHOD document->add_gap
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      width = 50.
text = 'Date : '.
CALL METHOD document->add_text
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      text         = text
      sap_emphasis = 'Strong'.
CALL METHOD document->add_gap
    EXPORTING
      width = 6.
text = sy-datum.
CALL METHOD document->add_text
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      text      = text
      sap_style = 'Key'.
CALL METHOD document->add_gap
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      width = 50.
text = 'Time : '.
CALL METHOD document->add_text
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CALL METHOD document->add_gap
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CALL METHOD document->add_text
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CALL METHOD document->new_line.
ENDFORM.                    "HTML_TOP_OF_PAGE

My laptop won't load past the main blue screen

Hi, I went to restore my laptop to a previous point, it did the usual things, it switched it's self off to then restart again but won't load past the main blue windows 7 home premium page, it it keeps flickering as well, I've tried switching on and off and taking the battery out, nothing works, never had this happen before :-S

Hello again, sorry that the steps that I we have attempted have not resolved the issue. I have a tool that you can try. It's called the HP Support Assistant. If you have any computer issues, the Support Assistant will find them and give you solutions to the issues or resolve them for you. Please click on the link that I have provided. http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-110990-1&cc=us&dlc=en&lc=en...
Thanks again.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

This is a problem. The new layout for apple mail in iCloud shows the body of a mail or any attachments on the right half of the screen. But it won't print just the attachment, it prints the whole email page, cutting off the bottom of the attachment.

Even if I try to 'screen shot' just the attachment, the view won't move down as I enlarge the 'screen shot' to get all of the attachment. Previously, I could "SAVE" the attachment and only the attachment would be saved. Now the whole email page including the address info from the top is saved, so when I try to print what should be an 8.5x11 attachment the bottom of it won't print because the top 2" include the email address info.
Suggestions?

That's one of the weird things.. it recognizes it maybe 10% of the time. And usually, only after I do the two-button reset. Problem is.. since it won't charge above 2%, anytime I try to do a restore or anything like that using iTunes, my device shuts off and I lose whatever progress I'd made.
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Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
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☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
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I'm trying to print onto mailing labels, but it won't line up correctly. It looks right on the template and the 1st row prints right. The text keeps moving down a line on each row of labels, preventing it from printing the rest of them correctly.

I'm trying to print onto mailing labels, but it won't line up correctly. It looks right on the template and the 1st row even prints correctly. The text keeps moving down a line on each row of labels, so the rest of it will not print correctly.

There are several ways you can go about this.
1. Most labels come with Word templates or downloadable Word templates. Simply open those in Pages.
2. Make a table with extra cells for the thin spaces between the labels and skinny those down to match the spaces. ie You have big fat cells for the actually labels and thin narrow empty ones for the gaps.
3. Make a floating Text box the size of one label, format with dummy text just the way you like it.
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Peter

My printer says "only prints from aps" and won't print my e-mails.Help

Help
This question was solved.
View Solution.

hi kenmc,
I'd like to help you print e-mails, but I will need to gather more information to better assist you.
What printer do you have? If you are unsure of the model name please provide me with the product name.
Can you also tell me what operating system you are printing from, a few examples include, Mac, Windows or Android.
Looking froward to hearing from you.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Thunderbird won't print, even though Firefox will. Job queued, but seems to think printer is offline?

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Setting details below.
Application Basics
Name: Thunderbird
Version: 24.4.0
User Agent: Mozilla/5.0 (Windows NT 6.2; WOW64; rv:24.0) Gecko/20100101 Thunderbird/24.4.0
Profile Folder: Show Folder
(Local drive)
Application Build ID: 20140316131045
Enabled Plugins: about:plugins
Build Configuration: about:buildconfig
Crash Reports: about:crashes
Memory Use: about:memory
Mail and News Accounts
account1:
INCOMING: account1, , (pop3) mail.comcast.net:110, alwaysSTARTTLS, passwordCleartext
OUTGOING: smtp.comcast.net:587, alwaysSTARTTLS, passwordCleartext, true
account2:
INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
Extensions
Test Pilot for Thunderbird, 1.3.9, true, [email protected]
Important Modified Preferences
Name: Value
accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.cache.disk.smart_size_cached_value: 358400
extensions.lastAppVersion: 24.4.0
font.name.monospace.el: Consolas
font.name.monospace.tr: Consolas
font.name.monospace.x-baltic: Consolas
font.name.monospace.x-central-euro: Consolas
font.name.monospace.x-cyrillic: Consolas
font.name.monospace.x-unicode: Consolas
font.name.monospace.x-western: Consolas
font.name.sans-serif.el: Calibri
font.name.sans-serif.tr: Calibri
font.name.sans-serif.x-baltic: Calibri
font.name.sans-serif.x-central-euro: Calibri
font.name.sans-serif.x-cyrillic: Calibri
font.name.sans-serif.x-unicode: Calibri
font.name.sans-serif.x-western: Calibri
font.name.serif.el: Cambria
font.name.serif.tr: Cambria
font.name.serif.x-baltic: Cambria
font.name.serif.x-central-euro: Cambria
font.name.serif.x-cyrillic: Cambria
font.name.serif.x-unicode: Cambria
font.name.serif.x-western: Cambria
font.size.fixed.el: 14
font.size.fixed.tr: 14
font.size.fixed.x-baltic: 14
font.size.fixed.x-central-euro: 14
font.size.fixed.x-cyrillic: 14
font.size.fixed.x-unicode: 14
font.size.fixed.x-western: 14
font.size.variable.el: 17
font.size.variable.tr: 17
font.size.variable.x-baltic: 17
font.size.variable.x-central-euro: 17
font.size.variable.x-cyrillic: 17
font.size.variable.x-unicode: 17
font.size.variable.x-western: 17
mail.openMessageBehavior.version: 1
mail.winsearch.firstRunDone: true
mailnews.database.global.datastore.id: 3e3245e7-bdfc-4ebf-98fb-abc47a5f973
network.cookie.prefsMigrated: true
places.database.lastMaintenance: 1395283212
places.history.expiration.transient_current_max_pages: 104858
plugin.importedState: true
print.printer_Brother_MFC-9970CDW.print_bgcolor: false
print.printer_Brother_MFC-9970CDW.print_bgimages: false
print.printer_Brother_MFC-9970CDW.print_colorspace:
print.printer_Brother_MFC-9970CDW.print_command:
print.printer_Brother_MFC-9970CDW.print_downloadfonts: false
print.printer_Brother_MFC-9970CDW.print_duplex: 0
print.printer_Brother_MFC-9970CDW.print_edge_bottom: 0
print.printer_Brother_MFC-9970CDW.print_edge_left: 0
print.printer_Brother_MFC-9970CDW.print_edge_right: 0
print.printer_Brother_MFC-9970CDW.print_edge_top: 0
print.printer_Brother_MFC-9970CDW.print_evenpages: true
print.printer_Brother_MFC-9970CDW.print_footercenter:
print.printer_Brother_MFC-9970CDW.print_footerleft:
print.printer_Brother_MFC-9970CDW.print_footerright:
print.printer_Brother_MFC-9970CDW.print_headercenter:
print.printer_Brother_MFC-9970CDW.print_headerleft:
print.printer_Brother_MFC-9970CDW.print_headerright:
print.printer_Brother_MFC-9970CDW.print_in_color: true
print.printer_Brother_MFC-9970CDW.print_margin_bottom: 0.5
print.printer_Brother_MFC-9970CDW.print_margin_left: 0.5
print.printer_Brother_MFC-9970CDW.print_margin_right: 0.5
print.printer_Brother_MFC-9970CDW.print_margin_top: 0.5
print.printer_Brother_MFC-9970CDW.print_oddpages: true
print.printer_Brother_MFC-9970CDW.print_orientation: 0
print.printer_Brother_MFC-9970CDW.print_page_delay: 50
print.printer_Brother_MFC-9970CDW.print_paper_data: 1
print.printer_Brother_MFC-9970CDW.print_paper_height: 11.00
print.printer_Brother_MFC-9970CDW.print_paper_name:
print.printer_Brother_MFC-9970CDW.print_paper_size_type: 0
print.printer_Brother_MFC-9970CDW.print_paper_size_unit: 0
print.printer_Brother_MFC-9970CDW.print_paper_width: 8.50
print.printer_Brother_MFC-9970CDW.print_plex_name:
print.printer_Brother_MFC-9970CDW.print_resolution: 93725024
print.printer_Brother_MFC-9970CDW.print_resolution_name:
print.printer_Brother_MFC-9970CDW.print_reversed: false
print.printer_Brother_MFC-9970CDW.print_scaling: 0.90
print.printer_Brother_MFC-9970CDW.print_shrink_to_fit: false
print.printer_Brother_MFC-9970CDW.print_to_file: false
print.printer_Brother_MFC-9970CDW.print_unwriteable_margin_bottom: 0
print.printer_Brother_MFC-9970CDW.print_unwriteable_margin_left: 0
print.printer_Brother_MFC-9970CDW.print_unwriteable_margin_right: 0
print.printer_Brother_MFC-9970CDW.print_unwriteable_margin_top: 0
print.printer_Brother_MFC-9970CDW_Printer.print_bgcolor: false
print.printer_Brother_MFC-9970CDW_Printer.print_bgimages: false
print.printer_Brother_MFC-9970CDW_Printer.print_colorspace:
print.printer_Brother_MFC-9970CDW_Printer.print_command:
print.printer_Brother_MFC-9970CDW_Printer.print_downloadfonts: false
print.printer_Brother_MFC-9970CDW_Printer.print_duplex: 0
print.printer_Brother_MFC-9970CDW_Printer.print_edge_bottom: 0
print.printer_Brother_MFC-9970CDW_Printer.print_edge_left: 0
print.printer_Brother_MFC-9970CDW_Printer.print_edge_right: 0
print.printer_Brother_MFC-9970CDW_Printer.print_edge_top: 0
print.printer_Brother_MFC-9970CDW_Printer.print_evenpages: true
print.printer_Brother_MFC-9970CDW_Printer.print_footercenter:
print.printer_Brother_MFC-9970CDW_Printer.print_footerleft:
print.printer_Brother_MFC-9970CDW_Printer.print_footerright:
print.printer_Brother_MFC-9970CDW_Printer.print_headercenter:
print.printer_Brother_MFC-9970CDW_Printer.print_headerleft:
print.printer_Brother_MFC-9970CDW_Printer.print_headerright:
print.printer_Brother_MFC-9970CDW_Printer.print_in_color: true
print.printer_Brother_MFC-9970CDW_Printer.print_margin_bottom: 0.5
print.printer_Brother_MFC-9970CDW_Printer.print_margin_left: 0.5
print.printer_Brother_MFC-9970CDW_Printer.print_margin_right: 0.5
print.printer_Brother_MFC-9970CDW_Printer.print_margin_top: 0.5
print.printer_Brother_MFC-9970CDW_Printer.print_oddpages: true
print.printer_Brother_MFC-9970CDW_Printer.print_orientation: 0
print.printer_Brother_MFC-9970CDW_Printer.print_page_delay: 50
print.printer_Brother_MFC-9970CDW_Printer.print_paper_data: 1
print.printer_Brother_MFC-9970CDW_Printer.print_paper_height: 11.00
print.printer_Brother_MFC-9970CDW_Printer.print_paper_name:
print.printer_Brother_MFC-9970CDW_Printer.print_paper_size_type: 0
print.printer_Brother_MFC-9970CDW_Printer.print_paper_size_unit: 0
print.printer_Brother_MFC-9970CDW_Printer.print_paper_width: 8.50
print.printer_Brother_MFC-9970CDW_Printer.print_plex_name:
print.printer_Brother_MFC-9970CDW_Printer.print_resolution: 93725024
print.printer_Brother_MFC-9970CDW_Printer.print_resolution_name:
print.printer_Brother_MFC-9970CDW_Printer.print_reversed: false
print.printer_Brother_MFC-9970CDW_Printer.print_scaling: 1.00
print.printer_Brother_MFC-9970CDW_Printer.print_shrink_to_fit: false
print.printer_Brother_MFC-9970CDW_Printer.print_to_file: false
print.printer_Brother_MFC-9970CDW_Printer.print_unwriteable_margin_bottom: 0
print.printer_Brother_MFC-9970CDW_Printer.print_unwriteable_margin_left: 0
print.printer_Brother_MFC-9970CDW_Printer.print_unwriteable_margin_right: 0
print.printer_Brother_MFC-9970CDW_Printer.print_unwriteable_margin_top: 0
Graphics
Adapter Description: Intel(R) HD Graphics 4000
Vendor ID: 0x8086
Device ID: 0x0166
Adapter RAM: Unknown
Adapter Drivers: igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32
Driver Version: 8.982.6.0
Driver Date: 8-1-2012
Direct2D Enabled: Blocked for your graphics driver version.
DirectWrite Enabled: false (6.2.9200.16581)
ClearType Parameters: ClearType parameters not found
WebGL Renderer: false
GPU Accelerated Windows: 0
AzureCanvasBackend: skia
AzureFallbackCanvasBackend: cairo
AzureContentBackend: none
JavaScript
Incremental GC: 1
Accessibility
Activated: 1
Prevent Accessibility: 0
Library Versions
Expected minimum version
Version in use

gabri21 wrote: I have a very similar problem with my PSC1510 but only the colour cartridge light is blinking. I am also unable to find any useful information to set up printing in back up mode. Can anyone assist in resolving this problem for us?
With only one cartridge light blinking I would suspect the cartridge, they do rarely fail (much more often for reman cartridges, see here). Clean the cartridge contascts as shown here. If that fails and the cartridge is an original HP then check the warranty date as shown here. If the cartridge is in warranty return it to your dealer for a warranty replacement.
The printer will automatically switch to backup mode if the black (or color in some printers) cartridge is removed. I do not know if this works with the PSC 1510, some all-in-on devices insist on having both cartridges present.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
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Printer won't print problem

We purchased an HP Photosmart Plus B209a-m last December. We have an HP Pavilion 513c with Microscoft Windows XP home edition version 2002.
At first the printer worked quite well. But for the last few months we have had an intermittent problem where it won’t print.
When the printer is working as it should, after we hit the print icon, a small window comes up telling us the ink levels and asking if we want to cancel – then it prints the document. But sometimes we hit the print icon and the little window comes up and says it can’t tell the ink levels, and the printer doesn’t print. If I turn the printer on and off, sometimes it will work again, and sometimes it won’t. Other times, if I unplug the usb cord and plug it back in, it will start working again. Anyway, we eventually get the printer working again – but the problem isn’t fixed – in a day or two it will happen again, and this gets quite frustrating.
So far I haven’t been able to figure out what may be causing the problem. Sometimes the printer prints, and sometimes it doesn’t.
I went to the HP website to see if there were driver updates. The website says there were, but for some reason I couldn’t download them.

I successfully downloaded the updated driver. Was hoping that would eliminate the problem, but it hasn't, and I have continued to try to figure out why!!! Although the printer works fine for most everything else, it will frequently jump off-line (although the control panel will not say it is off-line) when I try to pull up and print a picture from my camera's memory card (using the HP Photo Impressions).
The only things I can say for sure:
1) It is intermittent, and very frustrating at how often it does happen.
2) To fix the problem when it happens, sometimes just turning the printer off for 10 seconds, and then back on, will fix the problem. Other times it won't and I will also have to disconnect the connection to the computer, and then re-connect them.
3) There appears to be some connection with the connection to my camera's memory card.
4) There appears to be some connection with Photo Impressions - see additional comments on this below.
At times, when trying to pull up a picture with Photo Impressions I will get this message (it is important to note that the picture could be attached to an e-mail, on the hard drive, or the camera memory card):
"Windows - no disk
Exception Processing Message c0000013 parameters 75b6b17c 4 7566bf7c 75b6bf7c"
along with a "cancel" button, a "try again" button, and a "continue" button. None of the buttons will work with just one click. The computer appears to be locked up. However, if you click on one of the button about 20 to 30 times very quickly, the picture will then open. At that point, sometimes it will print and sometimes it will not print. However, if I turn off the printer, the picture will then open as normal.
We are not that computer savvy as far as the technical stuff goes, but we have both used computers for several years, and have never had a problem like this one. Please help!!

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