MI424WR-GE​N2, F

I was having problems with my previous GEN1 router when trying to connect several new devices (including a wireless printer, a TV, a Wii U, and a blu-ray player). Talking with tech support they said they would send me the latest GEN3 router to fix my problems.
My question is: Is there actually a GEN3 router? Was the tech support mistaken or did I not get sent the wrong device?
Is there a difference in features? I was promised 802.11n, gigabit ethernet, and extended range.
Solved!
Go to Solution.

Yes, there is a Gen3 router.  It is also know as rev I.  It has 802.11n and gigabit Ethernet.  You can read more about at the following links:
https://teleproducts.verizon.com/fios/index.cfm/eh​/DisplayProducts
www.actiontec.com/products/product.php?pid=214
Note that I've not had good experience with the range on this router.  It is faster, however it doesn't cover my home as well as my old 802.11g router did.  I've had to move it from my preferred location in my basement to a more central location in my home.  High gain antennas didn't help.  I run it in 802.11bg/n compatibility mode as I have many 802.11bg only devices in my home.  Perhaps 802.11n only performance mode might work better, but I've not used it.
Enjoy.
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Similar Messages

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    I'm trying to test my Cisco VPN client from my workplace to my home where I have a Cisco ASA 5505 (VPN server) behind the Actiontec MI424WR.  I'm able to Ping the Actiontec external IP.  I also have Port Forwarding for IKE and IPSec configured on the Actiontec, but I cannot establish the VPN connection.
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    Steve
    Solved!
    Go to Solution.

    http://www.dslreports.com/faq/verizonfios/3.0_Networking
    those are the best sample config's and resources on how to set the FiOS network
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  • ITunes Home Sharing and the Actiontec MI424WR

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    #1 Do you have only one router OR least two?
    #2 If at least two routers, what is the brand and model of the other router?
    Oryoki wrote:
    Whatever selecting "Broadband" actually did (I have yet to find it described in documentation in any detail) it solved ALL of my problems. The floodgates have reopened. From the laptop I can now see the entire mixed network as well as access the iTunes library on the MacPro. What was originally thought by the Apple Care Tech to be related to the size of the library ("I've never heard of one being so large") turned out to be nothing more than a setting in the router's wireless settings menu.
    Now if I can just find out what it did, exactly.... 
    #3 Odd.
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    ^^
    If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.

  • Actiontec MI424WR Router Revision I - Having a problem

    Background:
    =========
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    =====
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    ======
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    ========
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    Feb 1 20:05:34 2012 System Log CWMP Periodic Inform 204 No Content
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    Dec 14 19:00:05 2007 System Log WAN ETH WAN Ethernet Link Up
    Dec 14 19:00:06 2007 System Log WAN DHCP DHCP WAN connection IP:108.41.xxx.xxx,DNS:68.237.161.12 71.250.0.12 ,GTW:108.41.xxx.1,Subnet:255.255.255.0 (WAN Ethernet)
    Feb 2 09:44:05 2012 System Log LAN Coax LAN Coax Link Up
    Feb 2 09:44:50 2012 System Log LAN Coax LAN Coax Link Rate
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    Feb 2 09:45:15 2012 System Log LAN DHCP DHCP LAN Connection IP:192.168.1.21, DNS:192.168.1.1, GTW:192.168.1.1,Subnet:255.255.255.0 (Ethernet)
    Feb 2 09:46:03 2012 System Log LAN DHCP DHCP LAN Connection IP:192.168.1.20, DNS:192.168.1.1, GTW:192.168.1.1,Subnet:255.255.255.0 (Ethernet)
    Feb 2 09:49:05 2012 System Log LAN Coax LAN Coax Link Rate

  • How do I set-up Linksys E3000 with Actiontec MI424WR

    Hi,
    I recently purchased a Linksys E3000 so that I could use it as my primary router instead of the Actiontec MI424WR. I want to use the Wireless N functionality of the new router since the MI424WR does not support that.
    I've researched many forums and have attempted many changes. But, it seems that the instructions available online are geared towards a different FiOS connection than what I have. There were details about setting up the MI424WR as a bridge, ect, but I could not get any to work.
    My Actiontec MI424WR is connected via a coaxial cable, I know there are others connected via a CAT5 cable. I've also read about VOD or CableTV service being disrupted by changing the settings on the Actiontec MI424WR, but I don't think that is the case with my service. This has been part of my confusion with everything I've read.
    Could someone please explain to me, in simple terms, how I can get my Linksys E3000 set-up to work as my primary wireless router?
    Thank you in advance,
    Solved!
    Go to Solution.

    What revision of the Actiontec do you have?
    Do you have FIOS-TV?  Your post is not clear about that.
    Is it practical for you to run cat5 to the ONT?
    If you want to keep the coax WAN connection, then you must bridge the Actiontec in order for your router to be primary.
    If you can switch to a cat5 WAN connection, then you can connect your router as primary with the Actiontec behind it as a MOCA LAN bridge. You will not lose VOD, guide data or widgets.  Remote DVR and on-screen caller-id will not function properly if your router is primary.
    See this FAQ for different ways you  can connect your router.
    http://www.dslreports.com/faq/verizonfios/3.0_Networking#16077

  • Port Forwarding for L2TP/IPSec VPN Behind Verizon Actiontec MI424WR-GEN2 Rev. E v20.21.0.2

    I've got a NAS setup with various services running on custom ports to help minimize exposure (especially to script kiddies). I've tested everything both internally and externally to confirm they all work, and even had someone at a remote location confirm accessibility as well.  Port forward configurations performed on the Actiontec are working well. 
    I installed an L2TP/IPSec VPN server, tested internally and it connected successfully.  So for all intents & purposes, this validates that the VPN server is correctly configured to accept inbound connections and functioning correctly.
    I logged into the Verizon Actiontec MI424WR router, setup port forwarding for UDP ports 500, 1701 & 4500.
    Note: I added the AH & ESP protocols based on what I saw on the built-in L2TP/IPSec rules
    With the port forwarding in place, I tested VPN externally but it didn't connect.
    I've done the following so far to no avail:
    Double & triple checked the port forwards, deleted & recreated the rules a few times to be sure
    There are no other pre-existing L2RP/IPSec port forward rules or otherwise conflicting port forward rules (e.g.: another rule for ports 500, 1701 or 4500)
    There was an L2TP port triggering rule enabled, that I toggled on and off with no change
    Verified the firewall on VPN server had an exclusion for L2TP, or that the firewall is off. (Firewall is off to reduce a layer of complexity, but it worked internally to begin with so I doubt that's the issue.)
    Since it works internally, and there are no entries in the logs on the device indicating inbound connections, I'm convinced its an issue with the Verizon Actiontec router.  But unfortunately, I'm not sure what else to try or where else to look to troubleshoot this.  For instance, is there a log on the router that I can view in real time (e.g.: tail) that would show me whether or not the inbound connection attempt is reaching the device, and whether or not the device allowed or blocked it?
    My router details:
    Verizon Actiontec
    MI424WR-GEN2
    Revision E
    Firmware 20.21.0.2
    Verizon Actiontec built-in L2TP/IPSec rule templates.  They're not currently in use, but are baked into the firmware for easy configuration/selection from a drop down menu.
    Solved!
    Go to Solution.

    normally a vpn on that router, will have a GRE tunneling protocol as well.
    two ways to build the PF rules,
    Manually
    Preconfigured
    I know the preconfigured VPN rules will do the GRE protocol as well, but if you do it by hand you can't get it.

  • Windows 7 64 bit has problems with Actiontec MI424WR while wired with wireless radio off

    I have discovered an issue with Windows 7 64 bit OS.  My attempted set up was to havea 802.11n Belkin Play router connected to my Actiontec MI424WR router as a wireless access point with the MI424WR wireless radio turned off.  This worked fine for my XP 32 bit PC, my Windows 7 32 bit PC, and my 2 Windows 7 64 bit laptops using wireless.  A problem arose when I tried wired connections on the Windows 7 64 bit laptops and a Windows 7 64 bit PC. 
    While wired, internet would drop either completely or intermittently but too frequently to be useful.  Tech support had no idea what to do or what caused it.  It was reproducible after a reset of the router and then turning off the wireless radio.
    I could fix it by turning on the wireless radio again, but I had hoped to turn it off and only use wireless from the 802.11n router.
    Any ideas?
    Brian

    Did you disconnect wireless on the 2 Windows 7 64 bit machines while testing wired?
    What is the connection between the Actiontec and the Belkin?  LAN-to-WAN or LAN-to-LAN?
    If the connection is LAN-to_LAN, the wireless connection on each machine would have obtained a DHCP address from the Actiontec.  When you connected wired, you would have gotten a new IP address based on the different MAC address of the wired NIC, resulting in the machine having 2 IP addresses.  This may not be readily apparent on the Actiontec main status page as the second connection will get a generated name of "new-host-xx" (the router can't reuse the same PC name for 2 different IP addresses).  Windows should be able to keep the two connections on the same subnet straight, but I've seen WIndows do stranger things.
    If the connection is LAN-to-WAN, the Belkin must have a different subnet address than the Actiontec (e.g.. 192.168.2.x).  Now, if you connect both wired to the Actiontec (192.168.1.x) and wireless via the Belkin (192.168.2.x), Windows is going to have connections to two different subnets with two different gateway routers. Without explicit routing rules, Windows won't know which gateway to use.

  • Can I use two MI424WR routers in one house?

    Hello, I currently have one Fios provided router in my home but I need to move it so that the wireless signal reaches my master bedroom, which right now it doesn't, but if I were to move my router to another room I would be forced to move my computer desk and unfortunately I can't do that right now.  My question is can I acquire a second MI424WR router in which I can attach via coax cable and use it as a nonwireless router, by turning off the wireless, so I can use for internet access for my home PC that is connected via ethernet cable?  Thanks for any help.
    Solved!
    Go to Solution.

    myikul wrote:
    I found this online after some research:
    Verizon Coaxial Network Adapter
    Model #: ECB2200V
    I understand that I can use this adapter to get my signal to the computer but is it possible to use another router instead?  I ask because this network adapter has only one Ethernet jack and costs almost $80.  The MI424WR routers are like $30 on ebay and have 4 ethernet ports.  The ethernet ports are important to me because I have two computers at my desk and sometimes link a third.
    Yes if you only plan on using it as a MOCA bridge and switch. I would say the ones on Ebay are older and perhaps Rev, A-D and are not very good as a router with the newer speeds. Even as a WiFi access point for a second location, it might not work as well as the latest Rev. I.
    Just be sure you set the DHCP to off, do not use the WAN port, and be sure to set the LAN port to a different address other that the default 192.168.1.1, which would cause conflicts with your existing router. Use a decent bi-directional splitter at the new location to split the coax.
    This site may help. http://www.dslreports.com/faq/16077

  • Swap Actiontec MI424WR Router

    Verizon needed to swap my Actiontec MI424WR router for performance reasons.  However I had a significant amount of time invested in my configuration so I was reluctant to agree.  Fortunately I had 7 versions of my configuration saved.  It was my understanding from talking with Verizon that I should be able to load saved configurations into the new router.  However when I go to do this I get ...
    The configuration file that you are trying to load does not match this device I could    save a configuration file from the old router and load it into the old router.I can       save a configuration file from the new router and load it into the new router.I cannot  save a configuration file from the old router and load it into the old router. I can save a configuration file from the new router  and load a configuration from the new Has anyone successfully swapped an Actiontec device or solved this issue? There are the specs for the new router ... unfortunately I don't know the specs for the old one as Verizon took it. Firmware Version: 20.10.7.5  Model Name: MI424WR-GEN2  Hardware Version: F Got a response from Verizon and Actiontec and it's not a good one.  Configuration files are specific to device therefore new devices must always be configured manually. Does this make any sense?

    This got off topic real quick but I have the same issue as the original poster, A LOT of time invested in configuration especially for VoIP QOS as that is not documented very well nor do the Verizon techs understand anything in that arena much less general networking and always respond with we don't support QOS.  Really?  Better get w/ the rest of the world if you want to keep customers Verizon!!! I was actually told by a tech that if my speeds are in the kb's for a 150/150 plan it can only mean I have some malware or a virus on my system.  His claim was that a higher level tech had told him this is a factual rule.  He stuck tight to this claim even after I told him I atached a single, "flashed-to-factory" tablet with a direct ethernet connection directly to the router with no other devices connected and wireless disabled, had the same exact issue as the other PCs.  Yes, a virus or malware *could* be a problem in some circumstances but this guy was clinging to it like it was always the case which is rediculous.  I went on to prove that if what he was saying was true, why would my mobile devices experience this horrible connection speed when *ONLY* connected to the FiOS router and not other networks???  Idiot. Back to the config file.  I've checked both routers and they are identical in model, version, firmware and both are gen3 I.  The details under System Monitoring > Router Status is identical (except for obvious serial # and MAC of course). So it appears that this actiontec feature was intentionally hacked by Verizon which really gets under my skin.  I am sure they do this so people don't load corrupt or misconfigured configuration files into the new router and still complain about the same issue they were having.  But this is a very shoddy way to NOT have to provide the proper support where a real qualified technician should be able to identify BEFORE changing out the router if the config file is the issue or not. My biggest gripe is the techs that work at Verizon that I have dealt with have a very poor understanding of common networking concepts, troubleshooting methods and how routers actually work and I don't agree with Verizon's blatent decision to remove this capability as if they know better then their cutomers whats good for them. Now I have to go through and screen shot every config page and manually key in everything.  What a PIA especially when I'm absolutely certain the issue is the chewed up fiber strands I can visually see with my eyes in my yard from gophers but the verizon tech still thinks it's the router!!!  Idiot. POOR MOVE VERIZON.

  • Daisy chain two MI424WR routers?

    I've been googling but have been unsuccesful and my friendly automated Verizon CR pop up box has no clue what I'm asking him :-)
    Given the configuration in our house, we can only hardwire into the FIOS Internet in one location (with a MI424WR router), and I need a hard connection at a 2nd location to activate my slingbox.
    I have a 2nd MI424WR that I'd like to daisy chain to the 1st one, at the secondary location where I have the slingbox.  Once I have internet access at the 2nd location, I assume I can then get the slingbox working off of that internet signal at the 2nd router.
    So....can anyone explain simply, step by step, how I can daisy chain the routers such that the 2nd router can piggyback on the 1st router's internet access?
    Thanks so much - and the simpler and more straightforward the instructions, the better - I'm not the strongest techie in the world!

    wOw! how confusing.   
    Actually, Your 2nd Verizon Router can be turned into just a basic switch, so no need to go purchase anything. - To make it act like just a switch instead of a router, You need to access that router's configuration page and turn off the 'DHCP Server' function.
    to do that you need to connect a computer to that 2nd router via an ethernet cable (Plug the power cord in for that router, but do NOT connect that router to the internet)  plug the cable from your computer into one of the 4 LAN ports on that router (not the WAN port)
    open your internet browzer on the computer connected to that router and type in 192.168.1.1 in the address bar <- that should connect you to the page to enter the configuration pages of that router.
    NOTE:  If you hold in the reset button on the back of that router for 15 seconds, then let it go and wait about 2 minutes before you try the above process,  you will have reset the default access codes on that router to make it easiest to gain access to....  the default login name = admin, and the default login password = password (or password1)    You may be directed to change the password the first time you access the router, but that is up to you if you want to change it.
    Any way, log into the router    choose 'advanced' at the top, choose 'yes' you want to proceed, then look for 'IP Address Distribution' in the main part of the screen, open that,   you should see something like 'Network (Home\Office)' and on that same line out to the right you see a box labled 'Action'  - click on that 'Action' box and another box opens.  AT the top of that new box you see a listing for 'Services' and under that the only service listed should be 'IP Address Distribution'  with a drop down menu to the right.  By default it should say "DHCP Server".   Click on the drop down menu and choose 'disable'.   Then click on 'APPLY' at the bottom, then choose "logout" on the left.    
    NOTE:   If you ever need to reset that router, it goes back to the default settings, which makes it a DHCP server again.  (There is a way to 'save' your current configuration to the computer the Router is attached to, so that you can 'restore' the current settings in the future without needing to go through all the steps here.) 
    after you have completed this, you need to connect the ethernet cable coming FROM your 1st router (which is the one assigning IP addresses) [plugged into one of the 4 LAN ports on the first router]  to the second router by plugging that into the WAN port of the second router.    Then connect an ethernet cable from one of the LAN ports on the 2nd router to your device.
    Your device will then receive an IP address.
    NOTE:    The easiest, fastest way to have all this 'just work', will be to turn off the first router BEFORE you connect the second router to it.    Turn off all devices connected to the first router.   Have your 2nd router turned off as well as whatever you are going to be connecting to the 2nd router.   TURN everything off.    Then make all the connections.  Then FIRST turn on the first (main) router.   wait until you have the internet light is green on that first router before you turn anything else on.  SECOND, turn on the second router and wait until the internet light on it is green on it before you turn on anything else.    Then turn on whatever devices.   It should all just work.
    cjacobs001

  • Samsung LED smart TV WiFi connection problems (router MI424WR)

    I am able to connect my Samsung C9000 55" LED smart TV to my home internet router (MI424WR) and am able to use the apps on the TV.  Then, out of nowhere the connection is lost.  The router is on the second floor of my home, and the TV is located in my basement, hanging on a wall.  The signal strength on the TV only shows 2 bars (out of 5), yet the playstation 3 that is also hooked up to that TV has 100% signal strength.  I've tried resetting the TV to factory default settings and started over.  Same thing happened.  Is a "booster" of some kind needed, even though the playstation gets 100% wireless connection?  Very confused and frustrated. I would greatly appreciate advice.  Thank you!

    Lanikai wrote:
    I am able to connect my Samsung C9000 55" LED smart TV to my home internet router (MI424WR) and am able to use the apps on the TV.  Then, out of nowhere the connection is lost.  The router is on the second floor of my home, and the TV is located in my basement, hanging on a wall.  The signal strength on the TV only shows 2 bars (out of 5), yet the playstation 3 that is also hooked up to that TV has 100% signal strength.  I've tried resetting the TV to factory default settings and started over.  Same thing happened.  Is a "booster" of some kind needed, even though the playstation gets 100% wireless connection?  Very confused and frustrated. I would greatly appreciate advice.  Thank you!
    Well it is obvious that the Playstation has better receive capabilities than the Samsung. A possible cheap & easy solution might be replacing the antenna on the MI-424WR (it has a replaceable antenna).  You could pick up a high-gain antenna with greater range at Radio Shack which might add just enough to solve your TV reception problem.

  • What WiFi extender is compatible with the MI424WR router?

    My house is larger than the MI424WR router can service with wireless connectivity and I'm looking at adding a wifi extender, but want to be sure it will work with the Actiontec MI424WR router I have with FIOS. I'm thinking of the Linksys RE1000. Anybody know if that (or any other extender) would be compatible?
    Thanks.

    You're not adding a "second line," you're just extending your LAN.
    The key point to understand is that the primary router provides LAN access on three different media; wired Ethernet, WiFi and over the coax (using a system called MoCA).  Normally, the only coax clients on the LAN are set-top boxes.   However, the coax LAN is available to anything that plugs into coax.  Thus, all you need is a device that converts the coax LAN to something more useful, like Ethernet or WiFi.  This is called a "bridge," and is a different function than a router.
    There are several devices that can be used to bridge coax MoCA to Ethernet and/or Wifi.  Actiontec routers can be run in bridge mode, and are suggested by many folks on these boards.
    Here's a link that explains how to do it:
    https://secure.dslreports.com/faq/15984
    Have Fun.
    If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.

  • How to create an Access Point with Two MI424WR (GigE for Verizon FiOS) Routers?

    I understand that these routers are fairly new and I cannot seem to find hardly any information on them.  I have a fairly large home and I just happen to have two MI424WR's Gig E routers.  One is my main and the other I would like to create into an Access Point.  Has anyone done this with these routers?  I have found plenty of previous information on previous routers similar to these, but I have yet to find any instructions on how to do this with these routers. 
    Please help!
    Mark
    http://www.actiontec.com/products/product.php?pid=214

    How are you going to connect them?  cat5 or coax?
    cat5 instructions:
    Can I use my wireless or an extra router along with the Verizon provided router?
    coax instructions:
    Can I get an ethernet connection in a room with only coax?

  • Problems with FIOS with ActionTec MI424WR

    I have had FIOS for a couple of months and am having major problems with the internet and the actiontec MI424WR Router:
       I cannot get port forwarding to work.  I have setup several previous routers to do port forwarding to my Windows web server, never had a problem.  Nothing I try on the Actiontec works, all incoming requests are rejected.  Checked Dns, server, everything.
       Wireless works well at first, then slowlly degrades until after a week or so the signal is so weak that wifi traffic slows to a crawl.  Turning off the router and turning it back on fixes this problem.
       Wired Ethernet traffic becomes flaky.  browsing works for a while, then gets flaky, IE and chrome both report that they can't reach web sites, but other apps can still get to internet.  closing browser does not fix issue, rebooting machine does.
    This is the most problematic router I have ever seen. 
    Is there a different brand of router from one of the more respected router compnaies, like Dlink, linksys, or netgear?
    DK

    dwightk wrote:
    I have had FIOS for a couple of months and am having major problems with the internet and the actiontec MI424WR Router:
       I cannot get port forwarding to work.  I have setup several previous routers to do port forwarding to my Windows web server, never had a problem.  Nothing I try on the Actiontec works, all incoming requests are rejected.  Checked Dns, server, everything.
    DK
    Port forwarding is a little odd the way it's setup.  Took me a couple of days to work it and then it was only by looking at one of the canned protocolsand then emulating it for what I wanted that I made it work.
    For example, if you go into port forwarding and select New Entry and under Protocol select FTP it will display the canned setting for port forwarding to an internal FTP server, all you need to do is add the internal IP address of the local host that has the server.  The confusing thing is that what you see for FTP is TCPany -> 21 whereas I expected it to be TCP21 -> 21.  Means that when you set up your forwarding you typically would be selecting protocol User defined and under that protocol TCP (or whichever you want) the leave source port at ANY and change destination port to Single or Range and enter the value.  Then save it
    Your other questions appear to say that your router maybe not working correctly.

  • Poor Performance from Router MI424WR

    Purchased Verizon internet for the first time a few months ago, was told the coverage was 200 feet from router.  My home is 2 stories, have no internet in lower level (router is on top floor), cannot get signal on deck, which is literally 50 feet from router.  Is this what I should expect for my money?  I used to have cable modem and separate router, and had zero problems in 3-story, 3500 sq ft house. Should I have to buy an extender, isn't there other options Verizon can offer me for what I am paying?  Or maybe someone has a suggestion on how to fix.  Really disappointed in this service, plus if you try to call for support, the wait time is always over an hour.  How can a company get away with this? Really digusted as I work from home on the net, and can only work in 50% of my living space.  Thanks for any suggestions. Steve

    chefdijour wrote:
    I am not sure what you mean by "change the channel that the router is using for wireless devices and see if that helps"? Trying to get someone on the phone of even arrange a service visit is all but impossible, a sad state of affairs for a such a large company that lauds itself on customer service.  I long for cable again. FYI, you're talking to other customers here.  If you want a response from Verizon, you need to call or chat with them. To adjust WiFI settings on the router, you'll need to login to it's administrative management web page.  Typical installs will put it at http://192.168.1.1 (go ahead, click on that link).  The username is "admin".  The password is printed on the router's label, unless you've changed it. A simple google search for "mi424wr manual" will locate the documentation on Verizon's web site.  If that doesn't answer your questions about how to adjust the settings, post back and you'll get some more help. If you can't figure this out yourself (with help from forums like this or other online resources), you'd be better off hiring a local network tech to do the work rather than a Verizon tech visit.  They typically do not do this type of in home support.  If you do get Verizon to send a tech for this, they will charge you a lot of money for it as it's not a problem with their system. Enjoy. 

  • Automatic reset of ActionTec MI424WR router

    Has anyone experienced an auto-reset of the MI424WR router?  Two days ago, my router stopped connecting with the wireless devices on my home network, and I ultimately determined that the router had reset --- on its own --- to the default settings.  I had to input my security and other settings again to enable my wireless printer and laptops to access the network and the Internet.  What could make this happen?  We did not touch the reset button on the back of the router or use the web interface with the browser to reset it to the default configuration. 

    or it is not unheard of for a power outage or power surge to cause a reset.  I save a copy of my configuration file (regularly) to my computer (I just overwrite the last one) so that if that happens I can easily restore it in just a few clicks of the mouse.
    cjacobs001

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