Micro docking quest

I just got my Zen Micro and have been lurking and learning alot here in the forums. I have a question that I haven't read in any of the other posts - when I have the ZM plugged in to my computer via the USB port to charge and I open Internet Explorer or Windows Explorer the ZM quits playing music and goes into Docked mode. The only way I can make it get unDocked so I can listen to music is to either unplug the USB cable or close the Explorer windows. Does anyone know how I can prevent this behavior? I'm running firmware v2..02 .

fdreinthea wrote:
Try downloading Mozilla Firefox, it's a better browser anyway.
Not for everyone.
Masereth wrote:eidt: I forgot to ask if this happens on the .x firmwares as I'm using the 2.x firmware at the moment.
Chances are it will if you've installed anything that uses Explorer e.g. ZMME, WMP9/0. With the new . firmware there's this "lock charging" feature so that's worth trying (lock the player while playing and before connecting). Who knows, maybe this will work with the v2 firmware also. If you've got a wired remote perhaps you can still control the player.

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It is. Do you have the latest version of iTunes installed on this PC? Is your PC a laptop or desktop?
Does the device appear to charge on your PC? Did it ever work previously on this PC?
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Ok, so I connect up my micro to the computer. All is well,it is recognised on device manager. I then go on Zen Micro Media Explorer and on the player, it keeps changing from the docked mode screen to normal playing mode... On the Media Explorer all the buttons are disabled and it says 'device is not connected'. I try go on Creative Media Source Organiser or Creative Media Source Player, and the Micro is listed on the left, but when I click on it an error message pops up saying "creative mediasource player has encoutered a problem and needs to close. We are sorry for the incnvinience."It doesn't show any specific error code or anything, but I have tried reinstalling the softwares, but no luck. The software itself is very unstable on my computer for some reason which I am unsure of, my computer can handle much more power demanding software such as Photoshop and other media programs, but MediaSource Player seems to run really slow, etc.Any suggestions anyone?rich

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I seem to be having docking problems with my Micro lately. When I plug it into the USB it doesn't always bring up the "docking" screen. Even when the "docked" message does come up, it doesn't stay; the screen reverts to whatever is currently playing.
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Specifically, I have been unable to transfer audiobook files that I downloaded from my library website. These are license protected files and I have the appropriate licenses for them. I've been playing these files for several months without problem, but now I can't seem to transfer any of them to my Micro.
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-- Sherri

i have a suggestion. This may APPEAR as a small thing but trust me, it's not:
Make sure your micro is turned on BEFORE connecting it to your PC and MAKE SURE the power/lock switch IS NOT in the LOCK possition.
As I already said at another thread the Micro has a Shortcut mode for use with PCs without having the drivers installed. At that mode it DOESN'T automatically dock to the PC.
Now normally it should still dock when any program would try to access it (offcourse also the Zen Explorer and Media Source) but perhaps there's sth wrong in this case.
Actually I would try three things:
- First would be simply to connect it with the switch not in the lock possition.
- If you have the v firmware and not the v2 (MTP) I would uninstall, reboot and reinstall the drivers and the Explorer.
- Finally I would try to reload the latest firmware (depending on which one you currently have: if it's v then install ..0, if it's v2 then install 2.2.02.
I think that at least one of these will work, if not however we'll still be here so ask again.
Cheers!

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I searched the boards and didn't find anything quite like my problem:
When I use the AV outlet to charge my Micro, it doesn't show the little lightning bolt thingy, but the "docked" sign thingy. Anbody have any solutions?

Is this using Creative's adapter?
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All normal,
rather funky isn't it's
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kooch

Thanks, SSR.
As to Question , who would I contact at Creative Labs? My free help days are long gone. Would they consider this "proprietary information"? My WMP0 EQ has 0 frequency settings, twice as many as my Micro. It also has a "Classical" and an "Opera" pre-set, but the settings are spaced differently.
I've "guesstimated" what the Micro settings might be, using the WMP0 settings, and I'm close, but I'm also off a little bit... Hence, Question #2...
God, I hate reinventing the wheel...
kooch

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On the Cnet review for it , http://computershopper.com.com/Creative_Zen_Micro_5GB/4505-6490_7-35927-3.html?tag=nav
they claim
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Cat

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Hi all,
firstly cheers to all the posters on these boards - lots of useful info indeed
I've just called customer services as the headphone jack on my micro has failed (a common problem it seems)... apart from the fact I had to phone Ireland (from the UK) the service seemed great, lets hope it continues!! I've received the confirmation e-mail with the instructions, but wanted to check whether you send the back cover, having removed the battery? A small point I know but I'd prefer not to slow down the process because they don't have all the bits, or end up with a replacement with no back!!
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Normally you're asked to just send the player back (but the entire thing). You should double check with Creative Support though.

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When the micro stops glowing when charging does it mean its done?

I think you'll notice:
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Hello all,
I went to charge my Zen Micro 5Gb last night. Plugged the usb end into the Micro and put the plug in the wall socket and the Zen showed it was charging, but I had caught the lead between the li've and neutal pins of the plug, so it wasnt flush in the wall socket.
I unplugged, moved the cable and plugged back in (a matter of no more than 5 -0 seconds) and the Zen did nothing, just a blank screen.
Pulled the plug out again and waiting this time before plugging back in and all went well, 3 hours later all charged.
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I guess at worst you might have had an intermittent connection, which in turn might have damaged the player (constant "spiking", as you mentioned).
If the player is fine though it sounds to me like it didn't suffer any damage.

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Hi, Im in VietNam right now for vacation... I notice that that power here is different from the USA. In the US they use 0 power, here they use 20. I charge my Zen Micro by computer, would it crash my Zen Micro if i charge it with one of the computer in VN using 20 power?

HI all,
All PC's will drop down this down to the correct voltage regardless of location. Most PSU's on PC's have that little red switch switch which should never be touched that will change the PSU to accept either 0 or 22-240 Volts. So in short the PC's PSU does the work to drop this down to a standard voltage regardlesss of location.
Also the power supply thats available for the Micro will accept any global voltage (0-240 v).
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John

Micro docking quest

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