Microsoft Exchange - iOS 7.0.3

I work for the IT department of the city I live in. Back in 2009 I setup my echange email on my iPhone 3G. I used the wembail server name to get the email to work on my phone. It has worked great even when upgrading to the newer iPhones. However, my iPhone 5 with the new iOS 7.0.3 is having major issues.
I get a message when I try to check my mail that says "Unable to get Mail - Unable to connect to server. Contact administrator." Its not all the time either. Its random. I can send e-mail just fine. I can sometimes get e-mails and it syncs at random times like in the middle of the night.
When I get an e-mail and try to open it, it sometimes says “This message has not been downloaded from the server.”
We are seeing more and more employees with iPhones (4, 4s, 5, and 5s) and this problem is becoming a bigger issue. Is there a fix for this? I have removed the account and set it back up to no avail.
Please help.
iPhone 5
iOS 7.0.3
AT&T
Old grandfathered Unlimited Data Plan

I am having the same problem.  Worked fine in iOS 7.0 - 7.0.2 but now "Waiting to Activate" with 7.0.3.  I'm hoping that it will resolve itself in next 24 hours.

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