Microsoft Office 2013 Profesional Plus Word document will not type

Question

When opening up a new document, the curser is blinking but you can not type.   I found that if you right click, select nothing, and try typing it will then work.  This is a frustration to out students to do.  Is there a fix for this?
Thanks,
Carole1952

Answer 1

Hi,
Let us try the following steps and check if it helps in resolving the issue.
Step 1:
Check if you have multiple instances of the Winword.exe process running in the background in the task manager. If you find multiple processes, in the task manager under the process tab, end those processes and then try deleting the files and check.
Step 2:
Open Word in application safe mode and check how they work.
To do that, press the ‘Windows + R’ key on the keyboard.
In the Run open box type in ‘Winword /safe’ and hit ok.
Note: There is a space between Winword and /.
If application safe mode works, try disabling the add-ins associated with Office applications and check.
To do that, do the following:
1. Open the application. Click on File and then click on options.
2. In the Options Window click on Add-ins.
3. Select Com Add-ins in the Manage list in the Add-ins section and click Go. Now uncheck the all the add-ins and click Ok.
Regards,
Melon Chen
TechNet Community Support