Microsoft Office for Mac open recent File menu option causing AFP to crash

Hi all,
We have an Xserve running Mac OS X Server Leopard 10.5.8. The Xserve hosts three file shares for about 60 users. Our network is 99% Mac based running mostly 10.5.8 with a few 10.6.x. We have historically over the past several years had the AFP service become unreliable and crash frequently. Late last week the AFP service crashes constantly. The quick solution to getting it up and running is to delete the AFP.conf file in /etc.
We have troubleshot one cause of AFP crashing to the Open Recent... File menu option in Microsoft Office for Mac applications. That is, through some amount (haven't been able to narrow it down to how much) of opening documents on the share via the Open Recent menu the AFP service will crash.
Here's what's happening in the AppleFileServer .crash file:
Process: AppleFileServer [26065]
Path: /usr/sbin/AppleFileServer
Identifier: AppleFileServer
Version: ??? (???)
Code Type: X86 (Native)
Parent Process: launchd [1]
Date/Time: 2010-04-12 13:25:54.666 -0700
OS Version: Mac OS X Server 10.5.8 (9L34)
Report Version: 6
Anonymous UUID: 273147DD-D725-4DAB-B403-95391FF85FE1
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x0000000000000015
Crashed Thread: XX
******** blah *********
Thread XX Crashed:
0 AppleFileServer 0x0004bc15 operator+(OSException&) + 103513
1 AppleFileServer 0x00064988 operator+(OSException&) + 205260
2 AppleFileServer 0x0006da4e operator+(OSException&) + 242322
3 AppleFileServer 0x000711f3 operator+(OSException&) + 256567
4 AppleFileServer 0x00071446 operator+(OSException&) + 257162
5 AppleFileServer 0x00076686 operator+(OSException&) + 278218
6 AppleFileServer 0x000790d7 operator+(OSException&) + 289051
7 AppleFileServer 0x0004560c operator+(OSException&) + 77392
8 AppleFileServer 0x00044269 operator+(OSException&) + 72365
9 AppleFileServer 0x00044343 operator+(OSException&) + 72583
10 libSystem.B.dylib 0x9587c155 pthreadstart + 321
11 libSystem.B.dylib 0x9587c012 thread_start + 34
This is followed by a lot of these entries in AppleFileService.log file:
IP xx.xx.xx.xx - - [12/Apr/2010:13:25:54 -0800] "Login username" 0 0 0
IP xx.xx.xx.xx - - [12/Apr/2010:13:25:54 -0800] "No matching key: username" 1271103954 1271103943 1
** - - [12/Apr/2010:13:26:15 -0800] "Mounted Volume VOLUME1" 0 0 0
** - - [12/Apr/2010:13:26:15 -0800] "Mounted Volume VOLUME2" 1 0 0
** - - [12/Apr/2010:13:26:15 -0800] "DiskArbStart -" 0 0 0
Our solution is to have all our users turn off the open recent option in Word, Excel, and PowerPoint. Not an ideal solution but it may get the AFP service running "good enough."
Has anyone had an experience like this before or can anyone duplicate the AFP service crashing when trying to open documents on a share via the open recent menu? Any other ideas?
Thanks

Update.
I have been able to consistently reproduce a problem where the AFP service will crash if a file that a user has an alias to is moved to a folder and the user is denied access to .
1. On your Mac create an alias to a file or folder, that you have access to, that is stored on a share served via AFP. The alias can be in the Places section of a Finder window, on the Desktop, or anywhere an alias can be created. Lets call what the alias points to the target.
2. Move the target to a folder on the AFP share and deny the user or group Read & Write access to that folder.
3. Try accessing the target via the alias created in step 1.
The AFP service should crash.
Can anyone reproduce this crash scenario too?

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