Microsoft Outlook 2010 email stuck at outbox, the mail will successful send out after you restart the outlook

Dear Mdm/Sir,
I've a problem on Microsoft outlook 2010 with service pack 2.
Sometime it cannot send out email, the email will stuck at outbox. It only work after you restart the outlook and resend.
I've add the 2 email account into this Outlook profiles and running at Windows 7 professional Operating system.
I've try run the Outlook into safe mode, but it can't solve the problem too.
I also create a new email profile and user profile, but still cannot solve the problem.
Please help,
Thank you,
Wcnw

Can you please check onto the Exchange server, the Outbox folder size and Items in it. Use the below command to verify the Outbox folder.
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Look out for ItemsInFolder and FolderSize. If it displays content in it, you would need to remove the emails from the Outbox Folder. The Outbox folder can be accessed from the OWA light version.

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Revision: 19160
Revision: 19160
Author:   [email protected]
Date:     2010-12-08 11:31:26 -0800 (Wed, 08 Dec 2010)
Log Message:
fix the regression of failed send out unsubscription message to the message client.
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Outlook 2010 - messages stuck in Outbox

Hi All,
I'm wondering if you can help? I've seen a lot of forum posts regarding this issue and gone through several steps people found to resolve it. Unfortunately in this instance these steps failed to work.
Problem:
350Kb email stuck in outlook Outbox (Exchange non cached mode)
OS & Software involved:
Mail server: Windows Server 2008 R2 running Exchange 2010 14.01.0438
Client: Server 2008 R2 (Remote Desktop Services) Running Outlook 2010
Steps Already tried:
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Many Thanks,
Jon

Hi,
Have you tried using MFCMAPI tool to look at the Outbox of your mailbox? If not, please follow the steps below to check the result:
1. Start MFCMAPI
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5. Expand “Root – Mailbox” > “IPM_SUBTREE”
6. Right click “Outbox” and select “Open Contents Table”
7. New Window Launches with Title “Outbox”
8. Delete all items in the list.
9. Close MFCMAPI
Please let me know the result.
Regards,
Steve Fan
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I have seen this issue occur with users who have this registry setting missing or have improper permissions.
When you double click the attachment to launch the pdf it is saved and opened from the temporary folder unless saved specifically to a location.
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Microsoft Outlook 2010 email stuck at outbox, the mail will successful send out after you restart the outlook

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