MiFi 4620LE dropping VPN Connection

I am currently having problems with our 4620LE Jetpacks which are deployed in the field.  After a few minutes of connection to our VPN the connection is dropped when using the 4620LE.  The VPN connection was tested on a wifi without having any drops.  Could this be due to the dormant status of the Mifi?  If so can the dormant feature be turned off?

VPN disconnections are common while connected to a MiFi.  VPN's by nature are picky on small drops that normally do not effect browsers or applications.  This is designed to stop external threats from tampering with your connection but end up being a real pain in the field for daily use.  I'd suggest looking into an Auto-Reconnect feature on your VPN's if you have one available to try and improve the user experience.
Try going through the usual reset steps (power cycle, pull the SIM, reset button under the back door) to see if the problem is temporary or not.  If the problem persists try traveling to a different area to determine if it is location based or isolated to the MiFi hardware.
Comparing WiFi to the MiFi is not really apples to apples.  The MiFi broadcasts its own WiFi signal as would any other wireless router.  Chances are your disconnections are not in the WiFi area, but instead are related to your MiFi's connection to Verizon.  I have seen many instances where a machine is freshly connected and starts to pull numerous updates that overwelm the connection and break the VPN tunnel.  The only work around is to try and connect somewhere else temporarily until the updates are done and then migrate back to the MiFi.
Dormancy is not a feature that you can manipulate, it is a status indicator for your connection.  All cellular devices go in and out of dormancy through out the day.  As soon as your MiFi sends data across or recieves data from the network it will update its dormancy status accordingly.

Similar Messages

  • EA3500 drops VPN connections via wireless

    I don't have problems with the computer on other wireless connections with using VPN, so its not the laptop.  If I am connecting just to the internet and not trying to connect to the VPN i don't have any issues.   If I connect a CAT5 cable directly to the laptop I don't have any issues.  If I try to connect via the wireless the VPN will connect and then drop, usually every 30 to 60 seconds.  I have looked at the settings and can't see any that would make a difference.   Any suggestions on what might be happening and what I need to change on the settings?
    thanks

    Maybe the wireless connection is not enough to handle wireless VPN connection. Try adjusting the wireless settings to improve the signal. Change the wireless channel under the 2.4 GHz to 6, 9, 11, and 1. And use 161 or 157 for the 5 GHz band.

  • WRTP54G-NA Drops VPN connection every hour

    I have a WRTP54G-NA router running VOIP for Viatalk.   Connected to a ethernet port is my Juniper Netscreen VPN device used to create a VPN tunnel for work.  The problem I'm having is that every 60 minutes (exactly) the connection drops and has to reestablish.  The code on the Linksys is 3.1.24.  If I remove the Linksys and plug the Netscreen directly into my cable modem I have no disconnects.  Any ideas??

    So what's the answer?  I have a similar problem when playing on my Xbox 360 every hour (at the same time) the Xbox is kicked off because the modem or router resets.  I have a linksys modem CM100 modem and a Linksys VIOP router from TMobile.  Is there a fix for this issue?  If so what is it?  Thx

  • Macbook Pro (15in) - 10.6.4 - Drops VPN Connection after 60 seconds

    Just received the above machine, setting it up. I'm attached to our wireless network here at work, and that works perfectly.
    I configured VPN and it connects... seemingly... ok. But after 60 seconds it tells me the VPN has disconnected. One thing, though... I have the checkbox selected to send all traffic over VPN, and during the 60 seconds of supposed connectivity... I can't get to any site thru the browser.
    Then when VPN disconnects obviously the site comes right up in Safari.
    Anyone wrestle with this?

    For better help you need to post in the forum where folks use your Mac. This is the iMac forum, you have a MacBook.
    Post here;
    http://discussions.apple.com/forum.jspa?forumID=1293
    Dah•veed

  • Cisco VPN connection drops on airport extreme on OS X 10.6.7

    I recently bought Airport Extreme and I must say the wifi coverage and strength is amazing compared to the DLink or Belkin routers that I tried. THe whole thing setup like in 2 minutes. Love it.
    Now the problem. I use CISCO VPN provided by work a lot as I work from home frequently. I have found that the VPN connection drops like in 2-5 minutes of connecting. I looked through the several threads and apple response " to use NAT-T in CISCO VPN preferences". Only thing is that I did not see any NAT setting options in preferences and also I am unable to edit anything in the CISCO VPN pref (probably things locked out by our IT who provided the vpn software).
    I also tried someone's suggestion that I switch to manual radio channels in the airport utility config - but that didn't work either.
    Any suggestions?
    I am on OS X 10.6.7 and CISCO VPN CLIENT 4.9.0.1.0180
    URGENT HELP NEEDED

    airport is off how can i turn it on?
    Click on the AirPort icon in the OS X menu bar. Select "Turn Wi-Fi On" or "Turn AirPort On" as appropriate.
    how can i reinstall mac os x 10.6.7?
    I would suggest that you start with the Snow Leopard installation disk. You can then update to 10.6.7 from Software Update.

  • IPad drops L2TP VPN connection after 1 minute??

    IPad drops L2TP VPN connection after 1 minute of no activity? I'm connected just fine to my sonicwall FW.

    IPad drops L2TP VPN connection after 1 minute of no activity? I'm connected just fine to my sonicwall FW.

  • VPN connection drops after 1 minute or less

    Hi All,
    not sure if this is a server-side or client-side issue. Trying to establish a VPN connection from an MBP to my Mac Mini server (L2TP over IPSec, Shared Secret w/ Password authentication) I manage to connect, authenticate and establish a connection. However, after about 45-60 seconds I see no more traffic (from the remote LAN) coming through to the MBP. The status indicator still shows that the tunnel is up but I just don't get any further response from the server. I can still get to the web, however, the traceroute seems to indicate that this traffic is flowing outside the VPN tunnel (whether the "Send all traffic over VPN connection" option on the MBP is selected or not).
    I've tried this with all combinations of 10.6.5 and 10.6.6 to no avail. It is possible to keep the tunnel alive just a little longer if I keep a ping to the server going on the MBP, but this eventually gets lost as well.
    I've determined that there are some changes in the routing tables on the MBP whilst this is going on:
    Last login: Thu Jan 20 09:45:37 on ttys001
    guava:~ mark$ netstat -rn
    Routing tables
    ## Normal Connection
    Internet:
    Destination Gateway Flags Refs Use Netif Expire
    default 10.149.16.1 UGSc 13 0 en1
    10.149.16/22 link#6 UCS 2 0 en1
    10.149.16.1 0:0:5e:0:1:8e UHLWI 13 17 en1 1038
    10.149.18.96 127.0.0.1 UHS 0 0 lo0
    10.149.19.255 ff:ff:ff:ff:ff:ff UHLWbI 0 6 en1
    127 127.0.0.1 UCS 0 0 lo0
    127.0.0.1 127.0.0.1 UH 0 176 lo0
    169.254 link#6 UCS 0 0 en1
    192.168.0 link#8 UC 1 0 vmnet8
    192.168.0.255 ff:ff:ff:ff:ff:ff UHLWbI 0 6 vmnet8
    192.168.106 link#7 UC 1 0 vmnet1
    192.168.106.255 ff:ff:ff:ff:ff:ff UHLWbI 0 6 vmnet1
    guava:~ mark$ netstat -rn
    Routing tables
    ## VPN Connection Alive
    Internet:
    Destination Gateway Flags Refs Use Netif Expire
    default 10.149.16.1 UGSc 2 0 en1
    default 192.168.1.180 UGScI 0 0 ppp0
    10.149.16/22 link#6 UCS 3 0 en1
    10.149.16.1 0:0:5e:0:1:8e UHLWI 3 0 en1 1198
    10.149.18.96 127.0.0.1 UHS 0 0 lo0
    10.149.19.255 ff:ff:ff:ff:ff:ff UHLWbI 1 8 en1
    xx.xxx.xxx.xxx 10.149.16.1 UGHS 1 34 en1
    127 127.0.0.1 UCS 0 0 lo0
    127.0.0.1 127.0.0.1 UH 0 176 lo0
    169.254 link#6 UCS 0 0 en1
    192.168.0 link#8 UC 1 0 vmnet8
    192.168.0.255 ff:ff:ff:ff:ff:ff UHLWbI 0 6 vmnet8
    192.168.1 ppp0 USc 0 0 ppp0
    192.168.1.180 192.168.1.160 UH 7 33 ppp0
    192.168.106 link#7 UC 1 0 vmnet1
    192.168.106.255 ff:ff:ff:ff:ff:ff UHLWbI 0 6 vmnet1
    guava:~ mark$ netstat -rn
    Routing tables
    ## VPN Connection but no net traffic coming back from server
    Internet:
    Destination Gateway Flags Refs Use Netif Expire
    default 10.149.16.1 UGSc 11 0 en1
    default 192.168.1.180 UGScI 0 0 ppp0
    10.149.16/22 link#6 UCS 1 0 en1
    10.149.16.1 0:0:5e:0:1:8e UHLWI 13 0 en1 1154
    10.149.18.96 127.0.0.1 UHS 0 0 lo0
    xx.xxx.xxx.xxx 10.149.16.1 UGHS 2 1644 en1
    127 127.0.0.1 UCS 0 0 lo0
    127.0.0.1 127.0.0.1 UH 0 176 lo0
    169.254 link#6 UCS 0 0 en1
    192.168.0 link#8 UC 0 0 vmnet8
    192.168.1 ppp0 USc 1 0 ppp0
    192.168.1.180 192.168.1.160 UH 21 1635 ppp0
    192.168.106 link#7 UC 0 0 vmnet1
    The MBP is connected via WiFi to a router which gives it 10.149.18.96. The remote network is on 192.168.1.0/24. The VPN server (as well as the DNS and DHCP server) are on machine 192.168.1.180 (the Mac Mini).
    Neither the MBP nor the server logs really contain anything useful which would indicate why this is failing.
    It looks as though this issue has been there for quite a long time in some form:
    - http://discussions.apple.com/thread.jspa?threadID=1208715
    - http://discussions.apple.com/message.jspa?messageID=10958263
    - http://discussions.apple.com/thread.jspa?threadID=2462874
    This is incredibly frustrating and I cannot understand while Apple has not done anything about this. Is there anyone here that is having the same problem and has possibly made some headway on this? Any suggestions would be highly appreciated!
    Thanks.
    Mark

    First guess would be a faulty Openreach VDSL modem (the white box).
    Call 0800 111 4567, explain the problem. Be polite but firm and insist on an engineer visit. The engineer will test the line and probably replace the modem.

  • Cisco UC560 Not Clearing Static Routes When VPN Connections Drop

    We have a Cisco UC560 (UC560-FXO-K9) running "Cisco IOS Software, UC500 Software (UC500-ADVIPSERVICESK9-M),
    Version 15.1(2)T2, RELEASE SOFTWARE (fc1)"  The issue is when we have end users connecting with the Cisco VPN Client to this device sometimes we are unable to connect to any devices on our LAN or sometimes we can't connect to the LAN on the other end of our site-to-site VPN.  The one symptom I've observed when this happens is that old VPN sessions that have disconnected appear to leave static routes from the user's outside IP at their home to an IP on our LAN to a Virtual-Access interface.  When this starts to happen, I restart the firewall to clear out the stale static routes and the problem is fixed, for a while at least.  Below is the current state where we have the site-to-site VPN connected to our branch office and 2 user's connected with Cisco VPN clients.  Below that is the static route table which has 5 total Virtual-Access interface routes (one is an extra route for a user currently connected so that their outside IP is in the static route table with 2 inside IP's associated.)  Is there a way to fix the cleanup of VPN connections when they terminate?
    #sh crypto isakmp peers
    Peer: <branch office outside IP> Port: 500 Local: <firewall's outside IP>
    Phase1 id: <branch office outside IP>
    Peer: <users's outside IP #1> Port: 50420 Local: <firewall's outside IP>
    Phase1 id: EZVPN_GRP_437
    Peer: <user's outside IP #2> Port: 49345 Local: <firewall's outside IP>
    Phase1 id: EZVPN_GRP_437
    Bugsy#sh ip ro st
    Codes: L - local, C - connected, S - static, R - RIP, M - mobile, B - BGP
           D - EIGRP, EX - EIGRP external, O - OSPF, IA - OSPF inter area
           N1 - OSPF NSSA external type 1, N2 - OSPF NSSA external type 2
           E1 - OSPF external type 1, E2 - OSPF external type 2
           i - IS-IS, su - IS-IS summary, L1 - IS-IS level-1, L2 - IS-IS level-2
           ia - IS-IS inter area, * - candidate default, U - per-user static route
           o - ODR, P - periodic downloaded static route, H - NHRP, l - LISP
           + - replicated route, % - next hop override
    Gateway of last resort is <next hop of ISP for firewall> to network 0.0.0.0
    S*    0.0.0.0/0 [1/0] via <next hop of ISP for firewall>
          10.0.0.0/8 is variably subnetted, 12 subnets, 3 masks
    S        10.0.0.153/32 [1/0] via <non-connected IP of VPN user>, Virtual-Access2
    S        10.0.0.155/32 [1/0] via <non-connected IP of VPN user>, Virtual-Access2
    S        10.0.0.156/32 [1/0] via <user's outside IP #2>, Virtual-Access3
    S        10.0.0.158/32 [1/0] via <user's outside IP #1>, Virtual-Access3
    S        10.0.0.159/32 [1/0] via <user's outside IP #2 again>, Virtual-Access2
    S        10.1.10.1/32 is directly connected, Vlan90

    Hi Brian,
    This sounds like you are running into the following known issue:
      CSCtl03682 - EzVPN client: Several RRI routes  pointing to same virtual interface
    which is Dup'd to:
      CSCtf39056 - RRI routes not deleted
    This is fixed since 15.1(2)T4, so I would recommend upgrading to SWP 8.2 or higher.  The only other way to clean up the stuck routes is to reload the router.
    Thanks,
    Brandon

  • Vpn connection droppes Windows 8.1 Enterprise

    Hi.
    I've an issue related VPN connection.
    I've setup PPTP connection like this:
    Windows 8.1 Ent. ->Wi-Fi -> Dlink DIR-300 -> Ericsson GPON -> FC -> ISP -> Ericsson GPON -> Dlink DSR 500N
    After few minutes i connect to the DSR 500N over VPN PPTP, the connection is dropping. Mostly it seems when I'm starting the RDP connection. After this I can normally connect again, but there is another problem, I should delete the ROUTE and Add it again
    to have an access in network on another side.
    Before this I've the Windows 7 Enterprise on the same computer, and haven't seen any problem like this.
    Can you explain me how can I fix it?

    Hi!
    In this case I would download Fiddler and start it just before you connect to the VPN.
    This will show you an exact log of what is happening and why it's happening, the instant it happens.
    You can download Fiddler from this site: http://www.telerik.com/fiddler
    The log will be clear and it's not as advanced as it might look when you first start it :)
    Best regards
    Andreas Molin

  • My Anyconnect Secure Mobility Client drops the connection suddently and is unable to re-connect until I restart my laptop

    Hello all,
    My company has deployed AnyConnect Secure Mobility Client 3.1.04059 and we use Windows 7
    The client works fine most of the time, but all of a sudden the connection drops. I can see both the Windows Network and Sharing Center and Cisco AnyConnect suddenly disconnected. This happens most of the times that I change to another location with a different wi-fi network. With my past Windows 2003 and AnyConnect versions (not sure which one that was), the VPN connection would be recovered shortly after re-connecting to the new wi-fi, but with this version it will never allow me to connect to the new wi-fi. Sometimes, if I use the troubleshoot manager from Windows, it will reset my network adapter and that will allow me to connect to the new wi-fi network. Most of the times it won't.
    In those cases, I need to close all programs, log off and log back into Windows. Some other times that will not work either and I will need to restart the whole machine. Restarting the Anyconnect related services alone does not help.
    I am worried because today I lost the connection all of a sudden in my own home, while any other device could easily connect to the wifi. Anyconnect will simply say that it is unable to connect. After many tests I had to reset the computer.
    Am I the only one seeing this problem? Any advice anyone can give me?
    Thanks in advance,
    Antonio

    So it seems that I was barking at the wrong tree :)
    After a bit more research on-line, I found that changing the Power management options for the Wireless network adapter resolved the problem.
    I went to Control Panel> Device Manager> right-click on Wireless Network Adapter> Properties > Power Management tab > Uncheck 'Allow the computer to turn off this device to save power'
    So far so good. Hope this helps others.
    Best,
    Antonio

  • Cannot sustain VPN connection

    I need to work from home 2-3 days a week and moved to Infinity just before Xmas - now I can't sustain a VPN connection, over either wireless or wired ethernet connection.
    The connection is made fine, first time, but drops after usually a minute or 2, and after that will not reconnect without a PC reboot (and sometimes not even then.)  From the VPN client (Cisco) error messages the client is unable to resolve any of the four VPN gateways that are available.
    If I use a mobile dongle to connect the PC to the internet, the VPN stays up - but is too slow to be workable (and expensive) -  but that to me rules out any client/PC issues.
    I've been through this forum quite extensively and this looks like the problem with "BT Web Address Help" that many others have had - but I can confirm that I have opted-out of this service at least a week ago now, and there's no change in the way VPN behaves.
    Please can someone assist on this as I'm unable to do my job without home VPN access - this is making me do an extra two 80 mile round trips each week to connect to the corporate network.

    Changing the PC's MTU value might help, or even changing your DSL Router?
    http://community.bt.com/t5/BB-in-Home/BT-Home-Hub-2-0-crashes-using-Ethernet/m-p/10660#M6062
    http://community.bt.com/t5/BB-in-Home/BT-Broadband-and-MTU/m-p/12660
    The Homehub2 often doesn't like transferring large files especially if fragmented, which is more likely when using VPN.
    "I have this awful feeling someone is watching every move I make (one of my pet hates is router location tagging)." Marvin (A paranoid Android)

  • Network Location Awareness disconnecting Wi-Fi when VPN connected

    Hi All,
    We have VPN software which creates a virtual NIC. When it connects using the Wi-Fi bearer interface we often see that the Wi-Fi connection drops after exactly 60 seconds from the VPN establishing an IP address. We only get this problem when the VPN is used
    on Windows 8. Windows 7 never has this issue. We have looked at NCSI, allowing packets through the Wi-Fi interface, and network profiles nut no success.
    We found that when the "Network Location Awareness" service is disabled (which also stops the dependent services Network List, HomeGroup and Network Connected Devices Auto-Setup) then the Wi-Fi connection is reliable. This leads us to think that
    NLA takes control of the Wireless interface to drop the connection. We cannot find any information on NLA changes in Windows 8, as we don't get the issue on Windows 7.
    Any insight appreciated.
    Alan

    Hi,
    Have you tried to establish a VPN connection with windows integrated VPN client? If it works, it means that the software VPN client affects the WIFI connection.
    If it still doesn’t work, you may check this,
    Try to connect to other Aps.
    Install latest WIFI NIC driver.
    It could be the security software issue. Try clean boot for a test.
    Besides, is there any error or warning related to WIFI or VPN in the event viewer? It is helpful for further troubleshooting.
    Hope this helps.
    Steven Lee
    TechNet Community Support

  • I'm having problems maintaining a VPN connection on iPad. Any thoughts?

    I'm having problems maintaining a VPN connection on iPad. Any thoughts?

    Sorry to be vague but just drops out. Often citing insufficient bandwidth. However, I don't have the same problems using a 3g iPhone on the same wifi connection.

  • OEL 5 - Cisco VPN connects proper, then in a few minutes times out

    Issue
    I installed the latest Linux Cisco VPN (e.g. on Oracle Enterprise linux)
    Error
    I get this-->
    [user@localhost ~]$ vpnclient connect xyz
    Cisco Systems VPN Client Version 4.8.01 (0640)
    Copyright (C) 1998-2007 Cisco Systems, Inc. All Rights Reserved.
    Client Type(s): Linux
    Running on: Linux 2.6.18-164.el5xen #1 SMP Thu Sep 3 02:41:56 EDT 2009 i686
    Config file directory: /etc/opt/cisco-vpnclient
    Initializing the VPN connection.
    Contacting the gateway at xxx.xx.xxx.xxx
    Contacting the gateway at xxx.xx.xxx.xxx (balancing)
    User Authentication for xyz...
    Enter Username and Password.
    Username [xyz]:
    Password []:
    Authenticating user.
    Negotiating security policies.
    Securing communication channel.
    Your VPN connection is secure.
    VPN tunnel information.
    Client address: xxx.xxx.xxx.xxx
    Server address: xxx.xx.xxx.xxx
    Encryption: 168-bit 3-DES
    Authentication: HMAC-SHA
    IP Compression: None
    NAT passthrough is active on port UDP 4500
    Local LAN Access is disabled
    Secure VPN Connection terminated locally by the Client
    Reason: Remote peer is no longer responding.
    Disconnecting the VPN connection.
    [user@localhost ~]$
    Questions
    Even when I drop the OEL 5 firewall -- the remote peer will still "no longer respond"
    Also, while the VPN is connected, browsers set to the proper proxy and mail do not connect and return data, etc...
    Then it just does this -->
    Secure VPN Connection terminated locally by the Client
    Reason: Remote peer is no longer responding.
    Any advise will be appreciated....
    Thanks.....
    Edited by: mheath on Dec 7, 2009 2:41 PM

    1) Note that I do understand that external mail will not work when connected to the vpn, only internal mail
    2) When the vpn is connected, the following should work and both "do not work":
    a) When pointing to the proper proxy, the browser should display "external pages like google" and internal pages..
    b) And, internal imap mail should work - it does not
    3) on a windows machine in the same exact subnet/network vpn works fine...?
    4) Also, I have had vpn working with ubuntu 9.1x just previously in the same exact subnet/network!
    5) ==> Something is not letting the vpn communicate "after" it is connected on the OEL 5 server ?
    Thanks...

  • Traffic not returning to remote VPN connections

    I've successfully setup remote VPN connections to my ASA using vpnc as the client and everything behaves as expected. I'm trying to test the official Cisco client and I'm unable to make the same SSH connections across the VPN as I was using vpnc.
    The ASA shows connections the IKE and IPSec connections forming, and shows connections being built for the SSH traffic across the VPN.
    tcpdump shows the host listening on SSH behind the ASA receiving the traffic and sending ACKs in reply. They don't appear to be arriving back
    at the remote client though, and SSH connections timeout without connecting.
    Any idea what might be stopping the return traffic? I thought it might be some policy the ASA is pushing out to the Cisco client but not to vpnc but I can't spot anything obvious.

    Is the internal SSH host you are connecting to sending ACKS (as you've stated), or SYN/ACKs?
    It might be nice to know if the TCP three way handshake is being completed, and subsequent packets are the issue, or if it's the initial TCP setup that is the issue.
    Perhaps there would be some benefit in confirming whether these packets are making it through the IPSec tunnel, though the ASA un-encapsulated, or not through the ASA at all.
    You could use Wireshark to look for un-encapsulated packets exiting the ASA.
    You could use Wireshark to capture the "pre-encapsulated" traffic being sent to the far side, and the "post-decapsulation" traffic returning from the far side, by capturing on the Cisco VPN Client virtual interface (Windows installation).
    Perhaps examine IPSec SA details on the ASA and look for errors.
    Perhaps logging on the internal interface ACL (log any packets denied) to identify whether the returning packets are being dropped.

Maybe you are looking for