Minimizing downtime after house move.

I'm moving house in October and wish to have Infinity from the moment I move in. How can I acheive this?
The previous owner has Infinity and so I am assuming that an engineer visit is not required - is that a fair assumption?
I am not moving my existing BT connection so this will be a new one.
Any advice?

you need to contact BT sales with this one 0800800150
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Losing number after house move

i moved to bt about 2 months ago after having my number transferred from virgin i then moved house after approx 2 weeks had the number for about a month in total but as bt where sorting out things for the move the number changed and they said virgin took it back and could only get it back if i moved back to virgin emailed virgin today said this is BLACKMAIL no response yet as anyone else experienced this
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Problem re-connecting Time Capsule after house move.

Hi folks,
I have just moved house and my Time Capsule won't connect to the new WiFi router, even though it is Ethernet wired to it. I cannot see the TC at all on the network and the light is flashing amber. Any tips gratefully received.

You need to reset the Time Capsule back to factory default settings and then configure it again.
With the Time Capsule powered on, hold in the reset button on the back of the device for 10 seconds and release. Allow a full minute for the Time Capsule to restart.
Now you are ready to set up the Time Capsule just like you did the first time. You can use the same device name for the Time Capsule and same passwords if you wish. The data on the Time Capsule hard drive will not be affected by the reset.

Ordering phones during house move

Hi all,
I thought I'd rant here rather than be stuck in a queue for 30 minutes. Hopefully a mod can help me out.
So, I contacted BT via the website for a house move and ordered two telephones at the same time to be delivered when we moved in. Simple ehough, one would think, but no
A few days after moving, I checked the order and Royal Mail tracking. The phones had been dispatched to an old address that we haven't lived in for a few years. Not really an issue, but I spent ages on the phone to BT and when I eventually got through to someone who could help, I explained the situation and gave my new address. I was promised the phones next day.
So next day comes and goes and the day after we were doing some gardening at the old house and the neighbour popped around with what I thought were the new phones. Great, I thought, but after a while I checked and actually the parcel was for a DSL modem. Not bad, but not when I expected. So, I checked the latest order on the website and the status was complete. Great .. BT thought that they had completed the order .. but not what I expected.
Come on guys, your CRM sucks. It's not rocket science to dispatch phones to a new address during a online house move transaction surely? Perhaps it's just me, but working for a vendor on latest telecoms products, I expect CRM to work. Clearly it doesn't and the help I recieved after paying for a 30 minute mobile call proved fruitless.
If I were a school teacher ... D- Please try harder. As it is, I'm a telecoms professional and would expect so much more from BT.
Cheers,
Mark

If you would like to contact one of the UK based BT Care Team who moderate this forum, they should be able to help you.
They can be contacted using this link BT Care Team
They normally respond by phone or e-mail, within three working days, however you should get an immediate confirmation, with a tracking number.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

House move, disabled parent and no phone for three...

Hi... Can anyone help me with this as I can't believe I'm the first to have experienced the problem. I move house on 1st May. On 21st April I contacted BT in respect of my house move. The really helpful team at home movers could not find a line at my new property despite agreeing that there was a number and a BT line there. Some kind of glitch blocked their ability to get me sorted. After approx four hours of phone calls to four separate advisors I was told that an engineer would have to go to the property. The earliest date I could be offered is 22nd May. Over three weeks away. I have a severley disabled father (stroke) who will be living with me for a few weeks after my move and with no mobile reception (I live in hilly west wales) I'm now scared not to be able to get a landline fitted incase of emergencies. The BT homemovers team seemed unable to bring my engineer visit foward.... does anyone have any suggestions?

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House Move - BT's Inflexible Systems

I was due to move house on Friday 10 August. I had booked the BT disconnection for the 13th August. Surprisingly BT seem to need much more notice than other suppliers and the reconnection (not installation) at the new address was scheduled for 28 August. BT say no access to the property is required so it's presumably a simple reconnection at the cabinet (although it still seems to cost £130).
Unfortunately an issue with legal paperwork means a short delay for the house move so I called BT to defer the cut off until 20th August. There was no need to change the reconnection date as it's still after we move in.
The phone call went well and all was arranged. Unfortunately I received another call 15 minutes later from the call centre advisor advising the system was "giving errors" and the only way to proceed was to cancel my whole order. This he did. The disconnection was rescheduled... and the reconnection was also rescheduled for 3 September!
It's sad that BT's systems seem to hamper customer service. Firstly, why couldn't the disconnection date be changed without cancelling the whole order? Secondly, why wasn't I offered the earliest possible date for reconnection which was, presumably, the appointment which had been cancelled seconds earlier?

BT do not provide or maintain the external network. This is done by Openreach who work for all service providers. BT do not get any special treatment, and are totally reliant on Openreach.
It depends on which appointment slots Openreach have available.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Schema changes, minimal downtime

We are a software development company, using Oracle 10g (10.2.0.2.0). We need to implement schema changes to our application, in a high traffic environment, with minimal downtime. The schema changes will probably mean that we have to migrate data from the old schema to new or modified tables.
Does anyone have any experience with this, or a pointer to a 'best practices' document?

It really depends on what "minimal" entails and how much you're willing to invest in terms of development time, testing, hardware, and complexity in order to meet that downtime requirement.
At the high end, you could create a second database either as a clone of the current system that you would then run your migration scripts against or as an empty database using the new schema layout, then use Streams, Change Data Capture, or one of Oracle's ETL tools like Warehouse Builder (which is using those technologies under the covers) to migrate changes from the current production system to the new system. Once the new system is basically running in sync with the old system (or within a couple of seconds), you can shut down the old system and switch over to the new system. If the application front end can move seamlessly to the new system, and you can script everything else, you can probably get downtime to the 5-10 second range, less if both versions of the application can run simultaneously (i.e. a farm of middle-tier application servers that can be upgraded 1 by 1 to use the new system).
Of course, at this high end, you're talking about highly non-trivial investments of time/ money/ testing and a significant increase in complexity. If your definition of 'minimal' gets broader, the solutions get a lot easier to manage.
Justin

House Move Disaster - from a very angry customer

I am currently experiencing a disastrous home move scenario.
My original BT order was due to go live on 10-Aug-2010.
Suspiciously, the telephone number I was given was for a 01202 88****** which is the area I had just moved from. The new area should always begin with 01202 6*****.
When the order was activated - it was for my old address! I called on the 10th, 11th, 12th and each time I spoke to the foreign call centre I asked specifically to verify the address for the phone number. Each time they told me it was my new address until on the 13th August, for some reason they admitted it was for my old address.
The call centre agents were scripted and their responses were not truthful. Each day they told me 'the fault with the line' will be fixed within 24 hours. it was not, because the fault was that BT had activated a phone number at an incorrect address.
The Open Reach Engineer called me on the 13th and within about 30 seconds - he clarified that there was no line fault but that the telephone number was active at my old address.
Why couldn't the call centre staff verify the address of my telephone line - when I specifically questioned it each time I spoke to them?
After another call to BT on the 13th to make an official complaint - they told me that the complaint was logged and that I would receive a call from a manager within 24 hours. 7 days later I have not been contacted. (even afteranother call to BT, chasing this)
I was left with no choice but to effectively start again and place a new order for a BT line for my new address. This was due to go live yesterday, 18th August. I have been given a 01202 6***** telephone number and the order is now complete....however...it still is not working.
When I try to dial out, I have a dialling tone but before I have finished dialling the number I get a "The number you have dialled has not been recognised" message.Even when trying to route the call through BT with 1280 first. When calling my BT telephone number from my mobile it just rings and rings but the actual BT phone at my new address does not ring.
The last week and a half has shown me that the BT support structure (for me) has been inefficient, poor quality and incompetent.
An engineer is coming tomorrow to check the line when I hope the fault can at last be resolved.
I will be seeking compensation from BT for this.

The comments our your website are obviously a blatant lie!
"Move with less stress. Moving your BT services is quick and easy. Find out how to move with less stress."
It would also appear I am not the only dissatisfied customer.
http://community.bt.com/t5/Phones/House-Move-Disaster-from-a-very-angry-customer/td-p/39557
In light of BTs further incompetence, I have today cancelled my direct debit to BT. If this matter does not get resolved today, I will no longer be a BT customer and will not be liable for any charges for any "service" after the 20th of July 2010.
I have still not had my old phone number allocated back - in fact I am now on a completely different number to what was initially allocated. 01282 77****. Another **** up?
To make matters even worse, I have today received a bill on a different account number for "services" up to October. LC******. My last bill paid on account number GB******* stats I have paid until 17th October.
This also shows that my phone plan has been changed from Unlimited Anytime to Weekend - I assume this will incur call charges that I will not be liable for.
I can only assume that the initial person I spoke to on or around the 10th of July set me up as a new customer, not a customer moving house. I will let you do your own investigation why this happened and who the member of staff was, after all, "calls are recorded for staff training"!
If this matter is not resolved by 5pm today, 23rd August, you can cancel all contracts I hold with BT and I will also be seeking a refund on my payment on account GB*******. The bill received today on account LC***** will not be being paid.
I will of course pay for any calls made outside of the Unlimited Anytime plan - these I am liable for.
I require this matter to be passed to a member of staff at management level, and as said above, this must be resolved by 5pm today. 6 weeks is too long and I am no longer prepared to put up with this level of service. I will be switching suppliers at 5pm today, as 2 family members have already easily switched from BT to TT, without one little bit of fuss.
I can be contacted via email or my mobile. 07803 143***.
Regards,
Matthew Harrison

When I first attached a cable from iphone6 to hdmi on tv, I was able to read kindle on tv. After watching movies and playing Pandora from iphone to tv through the cable, I can no longer read kindle through it. What settings do I need to change?

When I first attached a cable from iphone6 to hdmi on tv, I was able to read kindle on tv. After watching movies and playing Pandora from iphone to tv through the cable, I can no longer read kindle through it. What settings do I need to change?

Hi,
Already mentioned on the following post:
http://h30434.www3.hp.com/t5/Other-Notebook-PC-Questions/VGA-on-laptop-HDMI-on-TV-needs-connected/m-...
You need a CONVERTER, not ADAPTER The setup:
The following list may help:
http://www.ebay.com.au/sch/sis.html?_kw=HDMI+To+VGA+COMPONENT+Adaptor+A+V+Digital+Converter
Laptop (VGA) ---- Converter from VGA to HDMI ------ TV
You also need sound, you can buy a converter with sound OR connect sound directly from laptop to TV.
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
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Report where stock should be calculated after every movement

Hello
I need to create a report where stock should be calculated after every movement (after every document)
initial stock is 500
                quantity     on going stock
Doc 1         +100               600                          = 500 + 100
Doc 2         - 200               400                          = 500 + 100 - 200
The non cumulative KF doesnt help in this case. What would you recommend to use?

create an DSO having time stamp as part of key and two key figures outgoing and incoming. This should provide you all the movement history.
Hope it helps
Vikash

I am moving all my iphoto pictures to seperate folders outside of iphoto. I have found iphoto slighlty cumbersome. After I move all pictures from iphoto to a separate file how can I delete all the iphoto photos without deleting the ones in the file?

I am moving all of my iphoto pictures into seperate folders becuase iphoto is great, but a bit cumbersome when I need to transfer all the pictures to a external drive.
1) After I move all pictures, how can I delete the iphoto pictures without destroying the ones I have in files
2) how can I ensure that I have sucessfully captures all the iphoto files so when I delelte from iphoto I have not forgotten any
3) is there a way to determine what duplicate pictures I have?
Thanks!

If you Control click on the iPhoto Library, you'll see a list of folders - one named "Masters". Inside of this folder are all of your original, high-res photos. You can copy them to other folders if you like.
You can't delete iPhoto pics without deleting the ones in the iPhoto Library.
You can copy all of your Masters pics out of the Library, ensuring that you won't forget any.
I don't know of anyway to determine if there are duplicate photos - most (if not all) have a unique name assigned.
Good luck,
Clinton

Screen is magnified after viewing movie on television.

Screen is magnified after viewing movie on television. It automatically goes larger when connecting to TV and usually goes smaller when disconnecting . This time it has remained large.

It's normal that the things on the screen will change size when you change resolution. A 64x64 icon on the desktop will be a very different size at 800x600 than at 1280x960.
You didn't say which MacBook Pro you have, so I don't know what the native resolution of the screen is (ie, the number of physical pixels in the screen), but it will be whatever the highest resolution is (bottom of the list, biggest numbers).

Exchange 2013 CAS incorrectly proxying after mailbox move to Exchange 2013

Hi,
I am moving Exchange 2010 mailboxes to Exchange 2013 SP1 in production. When I move 2010 mailbox Outlook, OWA works fine right after the move but ActiveSync (HTTPProxy log shows
on CAS 2013 server that it is still re-directing it to Exchange 2010 CAS servers). Exchange 2013 CAS server ActiveSync takes hours before it starts to see that mailbox is moved to Exchange 2013. I am certain it is not ActiveDirectory replication since all
other clients are working.
This time I move another user this time it did not work for 3.5hrs. I had to reboot Exchange 2013 CAS server after that it worked.
There is must be something that is not refreshing on Exchange 2013 CAS server.
Is there anything I can do right after the move to make it quick, I can not re-start server after every mailbox move. Currently we are in Pilot mode and only moving few
mailboxes at a time.
Thanks,
Raman

Hi,
I am moving Exchange 2010 mailboxes to Exchange 2013 SP1 in production. When I move 2010 mailbox Outlook, OWA works fine right after the move but ActiveSync (HTTPProxy log shows
on CAS 2013 server that it is still re-directing it to Exchange 2010 CAS servers). Exchange 2013 CAS server ActiveSync takes hours before it starts to see that mailbox is moved to Exchange 2013. I am certain it is not ActiveDirectory replication since all
other clients are working.
This time I move another user this time it did not work for 3.5hrs. I had to reboot Exchange 2013 CAS server after that it worked.
There is must be something that is not refreshing on Exchange 2013 CAS server.
Is there anything I can do right after the move to make it quick, I can not re-start server after every mailbox move. Currently we are in Pilot mode and only moving few
mailboxes at a time.
Thanks,
Raman
Does simply recycling the ActiveSync app pool speed things up?
Also, I would recommend installing CU6 instead of SP1.
Twitter!: Please Note: My Posts are provided “AS IS” without warranty of any kind, either expressed or implied.

DVD Menu only shows up after the movie?!?!

Hey guys
I'm new to IDVD!
I made a slideshow on Imovie and I hit share it to IDVD, i think pick a menu and hit burn. But when I play the movie in my DVD player, the movie starts right up and then it's not until after the movie is done playing that the DVD Menu comes up.
What am I doing wrong? How do I fix this!?!?
Thanks!!!

You have inadvertently created what is called an "autoplay" slideshow. That type operates exactly as you described.
You must have dragged you slideshow into the Project icon in Map View. To activate Map View, you click on the left-most of the three icons in the center below the iDVD window. The Project icon is the icon on the top in the Map View. . It states within that icon "Drag content here to automatically play ..."
So, you need to either drag your project from there down to the lower box, or re-do your project by dragging it into the main project area on the theme's main screen. Just do not move it into the Project icon in Map View.

After Transact Move Order the Supply/Demand Type Disappears in INVDVDSD

1. SR#: 5474007.993
2. URGENT Response Needed? (vs. the normal 48 hour or less reply time): Yes
3. Customer: SIPA S.P.A.
4. Oracle Apps Version: 11.5.9
5. Error(s):None
6. Problem Description/Question:
1. A WIP job is creates and decriments the Available Quantity; but not the
Current On-hand in the Supply/Demand Detail form.
When a pick release is performed, they do not see the WIP job in the
Supply/Demand Detail form and the Current On-hand does not change.
2. After transact move order the supply/demand type disappear, available
quantity at the top right side of the form increases, but there is no line with
demand identifier wip discrete job = 12615.
See: "ELTERM_SUPPLYDEMAND_after_patch.doc" at:
http://gtcr.oracle.com/gtcr-dir/gtcr_12930/5474007.993/
Is It the intended functionality?
7. Steps taken to debug issue:
web-iv "INVDVDSD pick release discrete job"
Located several bugs:
Bug 4885821 SCREEN VIEW SUPPLY/DEMAND ITEM NOT CORRECT
BUG: 2991666 SUPPLY/DEMAND DETAIL FORM (INVDVDSD) DOES NOT
SHOW ITEMS ON MOVE ORDERS
BUG: 3671489 SUPPLY/DEMAND INQUIRY FOR ATP ONLY
SUBINVENTORY INCLUDES NONATP DISCRETE JOBS
Bug:3517095 MRP:ATP INQUIRY FROM WIP SHOWS WRONG RESULT
However; none seem to provide a definitive explanation.
Message was edited by:
Bob Marchant

Thx a lot for ur help dr.
I have activated the material transaction interface and now the stock quantity has decreased.
I just wish to confirm some points in the creation of the new Order Type.
I have done the following setups:
Order Category: Mixed
Transaction type code: Order
Fulfillment Flow: Order Flow - Generic
Line workflow assignment: BO Line - Inventory Interface
Default return line type: Credit Only Line
Default order line type: BO Line - Inventory Interface
Plz confirm if the setups parameters are ok especially the Default return line type: Credit Only Line
Thanks a lot dr.

Minimizing downtime after house move.

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