Mircophone issue with skype

hi, I tried skype for the first time today. audio was fine on both ends, i could see the other person. she couldnt see me. i dwnloaded and installed an update for video and display. and the proble m seemed to be solved, but now it is the michrophone that is a problem it says "There is a problem with your michrophone. i have windows 8 and the product is an HP Pavilion. any suggestions?

Hello EMR1996,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I have read your post on how you are not able to use your microphone while using Skype on your notebook, and I would be happy to assist you! To begin, I will need to ask you a few questions:
What is the Product and Model Number of your desktop computer?
What bit-version of Windows 8 do you have installed on your computer?
Has your computer completed all of its important Windows Updates?
Have you updated your HP drivers using the HP Support Assistant?
Is this an on-going, or recent issue?
In the meantime, I recommend following this document on Resolving Microphone and Line-in Problems (Windows 8). This should help re-establish the line-in function while using Skype.
Please re-post with the results of your troubleshooting, as well as the requested information above. I look forward to your reply!
Regards
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

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Serious issues with Skype.

There were a few reasons I went for a 920. Navigation, social network integration and Skype were the main ones. Seeing as MS bought Skype, I felt it would be a premium feature which would be promoted as a selling point. Initially, I was extremely disappointed to see Skype wasn't fully integrated into the OS - I just assumed that would be a unique feature to WP8 devices. I comforted myself with the fact that Skype would run in the background, and I would receive calls and messages whether the app was running or not.
It started off fine - but the experience, call quality and reliability were awful. (Call quality and image was fine using a Macbook on the same network). I would get cut off after 1 second on about 7 out of 10 times. The FFC produces extremely blocky images, and there is no way of flipping to use the rear camera.
As I said, at least it worked in the background, and calls came through at the same time as on my Macbook.
Now, for whatever reason, I no longer receive calls when Skype is in the background. I now have to operate Skype as I did on my old WP7 800 - open the app to receive a call. I realize this is a Skype app, but I want to know how other people rate the experience? Is it just me - and anyone got any idea why it's not receiving calls when in the background? Same with Skype messages.
I've uninstalled and reinstalled - no change. How many apps can run in the background before WP starts closing them down to save memory? Could that be a reason?
I have to say, MS/Skype have seriously disappointed me with this app - surely this should have been given priority resources to make the WP version stand out above Android and iOS versions? As it is, my 3 year old Desire performs way better than the flagship Nokia device when running a Microsoft (owned) app!

Appreciate the feedback, and I realise that it is a MS issue - not a fault specifically with the 920, but I'm still curious as to why Skype worked in the background until seemingly I installed other apps that need to run in the background - I thought Skype was given priority so that it could continually receive calls even when the app was not opened.
I currently have 19 apps that are under the "advanced" list in "background tasks". Would that affect Skypes ability to stay active?

Issues with Skype & Viber only when connected to m...

Hi there,
I am having serious connection issues on Skype and Viber and can't seem to work out why. Here is my setup:
-I am using a Macbook Air and iPhone 5, both of which were bought in the last year and both of which are completely up to date in terms of software
-On my Macbook Air, I am using the Skype application and Skype through Facebook
-On my iPhone 5, I am using the Skype application, Skype through Facebook and Viber
-On all of these applications, I am connected to BT Infinity with a download speed of 69.5Mb and an upload speed of 17Mb
Despite all of this, I have extremely bad connection on all combinations of device and application. It is not a problem with the two devices as they both work significantly better on other wifi connections. For example, my Dad's broadband is less than 10Mb in terms of download speed and has a terrible router but my iPhone can use Skype almost perfectly. Even on 3G I can call people on Viber through my phone and it's fine. It is also not a problem with the people I am speaking to as they experience no problems with the other people they use Skype or Viber with.
From all of this, I have concluded that it must be my BT connection but my general browsing is largely fine (not perfect) and, having spoken to BT support, it has been confirmed that my connection is officially working as it should be.
So I am completely stumped and extremely frustrated. I need to be able to use Skype and Viber as I have close family and friends living abroad and my conversations with them are spoilt by this issue.
Please could someone give me some advice as I have run out of ideas!
Cheers,
Rich

You shouldn't need to but if you want to try "forgetting" it on your devices then restart the device and remake the connection it might help. Have you tried connecting your mac by Ethernet to see how it performs.
When you first turned off Smart Set Up you said it seemed to be working. Is the slow down time specific? Have you tried a speed test when you get the poor connection. Disconnect from Skype or Viber and run a speed test.
http://speedtest.btwholesale.com/
You could try turning off "Smart Wireless". Download a Wifi Analyser app for you smartphone or use the free version of inSSider from forum member Keith Beddoe's website here. Sorry it's Windows only.
http://forumhelp.dyndns.info/software/insidder.zip
It will show you the wireless channels and which one your Homehub is on. You want to find the channel with the least congestion, ie. least number of users. Once you have that you need to change your homehub onto that channel.
See link how to change channel on homehub
http://bt.custhelp.com/app/answers/detail/a_id/14094
Another thing to try is Try giving the 2.4Ghz and 5Ghz frequencies different SSids. Just add a 5 to the end of the 5Ghz SSid so you know which is which. Check the 5 GHz Sync with 2.4 GHz: is set to NO.
Once you have done that "forget" the connection and then restart the device and log onto both. The device should then automatically switch to the strongest signal.
You'll need to connect your other devices that can use both frequencies to both SSids if you want them to be able to use both/either frequencies.
See this link
http://bt.custhelp.com/app/answers/detail/a_id/44798/~/i-have-problems-connecting-5ghz-and-dual-band...

[SOLVED] Crackling/distortion sound issues with Skype

Recently pulseaudio was updated version 5.0 this finally fixed my KDE issues where KDE would switch inputs after every login. But now I have a crackling sound issue in Skype but only on my end off the connection. The one I'm talking to sounds fine but he hears me all the distorted and crackling. I tried the Skype Test Call system and there I sound fine no crackling issues or distortions. Anyone else have issues like that currently or know that could be?
Last edited by fettouhi (2014-04-24 09:06:02)

brebs wrote:
Some things to try, that helped with youtube on a Ubuntu laptop:
sed -e "/^resample-method =/s/.*/resample-method=trivial/" -e "/default-sample-rate =/s/.*/default-sample-rate = 48000/" -i /etc/pulse/daemon.conf
sed -e "/^load-module module-udev-detect/s/.*/load-module module-udev-detect tsched=0/" -i /etc/pulse/default.pa
I tried the one already that didn't do anything. I will try your first suggestion and see if it helps.

TS4552 Macbook Air Camera issues with Skype / Hangouts / Gotomeeting not recognizing built-in camera after OS X 10.8.5

Hi,
Unfortunately the given answer in the support page http://support.apple.com/kb/TS4552s is lame and unacceptable for us as new macbook air users.
Not only Skype does not recognize the camera. Google hangouts or gotomeeting applications don´t identify the built-in camera either.
We bought this machine to be always connected to our friends, family and co-workers, and the fact of not being able to take advantage to the most common video-calling apps is just dissapointing.
As a brand new mac user, I havent had the chance to back up the previous version of my system, and my mac distributor/seller doesnt accept any return/change because hardware is running fine with FaceTime...
Skype or Google say its an Apple issue... and Apple says its Microsoft or Google. Meanwhile we are having a lame experience as brand new mac users, and Apple should pay attention of that.
We hope Apple understands it needs to be fixed right away. We wait nothing but the best from Apple, so I really look forward to listen a prompt solution of this
Thanks!

Salopala86 wrote:... Apple pay attention to this bugs ...
You can send your comments and suggestions directly to Apple via Apple MacBook Air Feedback. You will not likely get a direct answer, but you can be confident that the relevant Apple people will see your input for consideration in future updates and product offerings.
You can offer feedback for Apple products other than your MBA via the Apple Feedback page.
Message was edited by: EZ Jim
Mac OSX 10.8.5

SEVERAL issues with skype lately!

1. Lately, just about every time I log in, my previously blocked contacts are restored to my contact list, unblocked. So I just block them again every time, no big deal, but then a few days ago, AFTER I re blocked him he was somehow able to still message me.
2. Later that day, I had a very private conversation with one of my close friends via skype IM. Afterwards, closed it out and went on with my day. The next day, I get an extremely long email from the contact that was still able to message me after he had been blocked, detailing many of the things I had said in the private conversation with my good friend. He claims that I sent him these messages via skype, but when I check all my conversation histories on any device, they are not there.
3. I am told by skype reps that conversations are only stored on the device in which they took place. I even logged in to another computer and am not able to view previous conversations with my contacts. So I have no idea how those messages were sent to him, unless he broke into my home and managed to log in to my skype on my computer?
4. I change my password last night, just in case I am being hacked. Today, I go to log in on my phone and it says invalid password, after trying multiple times I click 'forgot password' and get a code to reset it. I reset the password, log in, and there is a conversation that pops up with another contact. This conversation shows that I sent him messages at 3AM that morning, a copy of the exact same private conversation that was previously sent to someone else (though it did not show up in my history for the first one). I had not been logged on and my computer had not even been on since 11pm or earlier the night before. I did not have the private conversation on my phone. I do not know how this happened.
5. I get home to log in to skype and contact support, and it prompts me again that I have the wrong password. So I send my email again to get another code and reset it, but it says that I have reached the maximum password code requests in 24 hours. So I keep trying to type the password, then try my original password that I had before the change the night before and it worked.
6. I'm very disappointed with the customer service I have received. I tried contacting skype via their live chat and the people I am connected with do not speak English very well or seem to understand what I'm saying at all. I could really use assistance with this issue ASAP, so some kind of phone line to call would be nice.
I intend to delete my whole account and the program altogether, but I want to get to the bottom of this first. Is there any way to trace maybe the IP of where the messages were sent from in the conversation with the second contact? Or find out what's been going on with my account?
ANY help would be greatly appreciated!!

Please make sure you are on the latest version from www.skype.com/go/getskype - An older Skype version contained a bug that resulted in IM being sent to the wrong recipient under some certain circumstances.
Follow the latest Skype Community News
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Very critical issue with skype username

Hello
I need to recover my skype account but i cant contact support... its extremely confusing and keeps going in a loop...
I need to recover my account, I have:
Forgotton my password
My account email was a private domain name which has been expired and i have no longer access to.
I bought skype credit but its way more then 6 months ago so i cant use it to recover any details or help myself.
The debit card i had used to buy these services was with my previous bank account and is long expired... i do not remember the digits it had or anyway to obtain those...
I do not know how else i can prove myself... I urgently need to recover my account...
Any help would be greatly appreciated.

Please use this link to contact Skype Customer Service:
https://support.skype.com/en-us/faq/FA1170/how-can-i-contact-skype-customer-service
As you know you must contact Customer Service, skip through Step 2 of the directions copied and pasted, below, and proceed directly to Step 3.
Skype offers help and support through ... :
Email - follow the steps below to submit your support request to us by email
Live chat for eligible customers
We don’t currently offer telephone support.
If you are a Skype customer, you can contact Skype Customer Service as follows:
Sign in with your Skype Name and password.
Select the topic you need help with and the problem you are having. Some information is displayed that might help with your problem is displayed.
If the information doesn’t help, click Continue support request.
Select your contact method.
If you chose email, enter your details, describe your problem, and then click Send support request. We'll get back to you as soon as we can.
The information detailed in these FAQ articles may be helpful:
https://support.skype.com/en-us/faq/FA109/i-ve-forgotten-my-password
https://support.skype.com/en-us/faq/FA96/how-do-i-change-my-email-address-or-add-another-email-addre...
https://support.skype.com/en-us/faq/FA10656/what-is-live-chat-support
https://support.skype.com/en-us/faq/FA10238/what-s-the-difference-between-a-registered-email-address...
https://support.skype.com/en-us/faq/FA110/can-i-change-my-skype-name-in-skype-for-windows
'Community Guidelines'
Via one means or another, Skype Customer Service must verify your identity. You may be asked other questions which can confirm your status as the account owner.
I am not familiar with any forum or board where I can post messages without creating some kind of account and/or identity or using another log-in such as FaceBook, MSN Live, etc. Based upon your observation, then I suppose they are out there; however, that is not how the Skype Support Network Community is set up.
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Webcam issue with Skype and MSN messanger on Satellite A300

Hi.
Well. Contacted Toshiba Australia. and got some information.
Well, the person I spoke to said that he would try to find the drivers on the Toshiba European website, which he did. And he said to uninstall my camera assist software.
So I did, downloaded the new version, installed it. But i am still getting problems, saying that windows vista home premium, a USB device, is not functioning and windows cannot recognize it.
And also, got a driver error still, saying to either open the driver software or restart your computer.
Went to the Toshiba forums, and had a look, did post on their, but could not seem to find any answers, and did that in the last week or two.
Just, want to use Skype and MSN messenger.
But if i cannot get these problems to be resolved, then no point in installing, probably will not work, and have not tried this feature out yet on my machine.
Any one had similar problems, with their Toshibas? and where do i go from here.
Really stretching my head and not sure what to do?
The guy said maybe to do a recovery disk, but do not really want to go down that road.
That would mean having to spend hours reinstalling everything, and I do not have really the time to do that at the moment.
Really busy at the moment. Can any one offer any other suggestions or where do i go from here?
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Cheers Marvin.
ps: could if any one help, could they e-mail me at [email protected], in Australia, if they have the same problem and how they got around that one.!

What model Toshiba do you have?
Are you sure the USB device is the webcam? Have you checked Device Manager?
* Download the updated Chicony Webcam driver from http://203.56.127.6/driver_download/Public//p2_all/ChiconyWebcam_v1.7.175.0123.exe
* Install Vista Service Pack 1, or Vista Hotfix KB934374: http://support.microsoft.com/kb/934374 (KB934374 is included in SP1)
* Update your Messenger software (MSN/Yahoo Messenger, etc..)
* If you have another program that can use the webcam (Skype for example), make sure they are completely closed, and not sitting in the System Tray.
* Try closing the Camera Assistant Bar on the left of the Desktop.
* To stop the Camera Assistant software from running on startup, run Regedit and delete "Camera Assistant Software" from HKLM\Software\Microsoft\Windows\CurrentVersion\Run \

Hi, i have an issue with Skype group calls.

Short story even shorter.
Whenever i get added to a call. I CANNOT join said group call/chat if i do not have the "host" on my friend list. In order for me to be able to join the call, i have to add the "host" to my friendlist OR have the host quit the call and then have whomever i had on my friend list to call the group.
Is there a fix for this? Do i really have to clutter my friendlist with near to say useless contacts just to join a call?
Final notice: When i try to join a call with a host that i do not have on my friendlist, the call quickly opens and i can see the users in the call but can't hear them and then just as quickly the call "quits" on me and i have the option to rejoin again by pressing the green button but then again the same issue happens and i get kicked out until i do one of the two things said above.

there is a dylib you can put in the springboard if jailbroken but if not you have to find an apple store

Issue with Skype Account

Hi there, I think my accounts still exist separately.
Before Skype got bought by Microsoft, I had an account when I was working in China.
Now that I sign in via Microsoft, when I want to purchase credits, it keeps directly me back to my old China account and RMB payment options which no longer exist.
How do I resolve this issue. I check the forums and FAQs. does not seem to have this problem.
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I have same problem. Any fix?

Skype issues with new Retina MBP

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thanks.

Please, run the DirectX diagnostics tool.
Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post.
Be aware that you will have to zip this file before attaching it here.

My microphone does not work with Skype...

...but it works with everything else! I have tried every test, every setting, downloaded new drivers, restarted the computer, followed every Skype how-to to check every device setting and nothing works.
I am using a Digital Innovations ChatCam model # 4310300. As I mentioned I have used it with Microsoft Movie Maker and the sound is fine, but with Skype it does not work, I just tried using the echo test call and nothing.
Any help is appreciated!
Kurt

There is always the possibility that there is an oddity in how the camera registers as an audio device or something is missing from the drivers being used that generates a compatibility issue with Skype. Have you tried using a virtual driver to try to resolve the issue? Try using Manycam ( http://manycam.com ). If the camera part works, you don't have to use the virtual cam part, but you might want to try the virtual microphone is has and associated that with your webcam mic. This way you can see if the manycam virtual mic will allow the audio to be registered in Skype.

Issue with lag on skype and Leauge of Legends

I've called tech support 5 times, 3 times they have hung up on me and this has been a on going issue for 3 weeks now.
On Skype, Dolby Axon and League of Legends I have been getting an excessive amount of lag (ping of 300 - 1200 in spikes). They asked if I want to pay to have a tech come out to my house but I'm not about to pay someone $40/hr to come over and do everything I did.
How could I fix this issue? (the first 6 pictures are pings to google.com, the last is to leagueoflegends.com)

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URGENT Skype issue with hacking accounts

Hello,
I'm Dan, and just about an hour ago, I managed to recover my account after a 30 minute live chat. I run an online business and a lot of my work involves Skype. In other words, Skype is key to my business. All of my partners work through Skype, so without Skype, I'd be in a bit of trouble.
At 7am this morning, I checked my emails and found I had an email sent to my primary Skype email address stating that my "Registered email successfully changed". Immediately I knew what had happened.
I contacted Skype support (after having to buy a premium account for £6), they were very helpful but I was not happy about paying £6 due to an issue on Skype's behalf. After my live chat was closed I was told to be sure that I don't get phished or install any kind of virus which may discover my Skype password, I knew that these would not be benefitial due to the circumstance.
So how does it work?
Before I begin explaining, I am referring to the person who changed the email as a "hacker".
So, firstly, the hacker contacts Skype support, I don't know whether it was live or not but they had to contact support. The hacker claims they are me, stating that they forgot their password and you can't access your email either, so your primary email would have to be changed. Ofcourse, there is some verification. The person at the other end of the support chat will ask for some recent activity on your account.
In my case, the hacker had used multiple VPN's to add me, had added me on several accounts, this was completely oblivious to me, that they were all the hacker. I had accepted these accounts as the contact requests seemed like they were legitimate. So, all the hacker had to say was 1. I added "Micheal Potter" today. 2. I added "Randy Parker" today and so on.
They may have been asked to verify an address, this wasn't struggle for the hacker. For me, the hacker had to do a simple WHOIS lookup on my domain. The majority of people have their address openly available somewhere, I know for sure that my address is on many forums, websites etc. So just stating your address, is definetely not enough information.
Shortly after, my email address must have been changed and it is surprising that Skype have not done something about this common flaw in their security.
How can this be resolved?
Not allow the changing of emails on accounts - if you have an issue accessing your email. you should have your email provider deal with it.
Add further verification e.g. phone numbers, secondary emails that they must verfiy, proof of address sent over (you'd never see another company changing information without ID sent from that email address or further verification other than just confirming some account activity.
Atleast check the IP address the support request was sent from!
I hope you look into this problem and resolve it immediately.

I watched as this happened, and many other around the same time. There are guides being sold on how to exploit your support team and steal accounts. I no longer feel safe using skype, and I am really scared right now. I share a lot of very personal things on skype xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Shame on you,
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Mircophone issue with skype

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