Mis-configured Installer

Hey, I've downloaded some drops from the prerelease program of Adobe, which includes sdk of .air files, and when I try to open and install them this message pops out:
This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance.
Any solutions?
Thanks!
Matthew
PS: I'm on a Mac running 10.6.7 software

Hi Mateote,
Could you test with the below 2 steps first?
1> Install latest AIR runtime(http://get.adobe.com/air/)
2> With latest AIR runtime installed, re-install AIR applications
If failed, please provide the application which you want to install.
Regards,
Qingyan

Similar Messages

Cannot install trial for Adobe Acrobat XI Pro on my computer - After I select download, I receive this message: This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance.

Cannot install trial for Adobe Acrobat XI Pro on my computer - After I select download, I receive this message: This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance. Have tried doing so from multiple browsers.
Please let me know how to download the trial version.
Thank you.

Try downloading Acrobat Pro XI using below link. Then try to installing it once again.
Download Acrobat products | Standard, Pro | XI, X

"...installer has been mis-configured" issues - LOG INCLUDED

Hi all,
I have an Acer Aspire laptop running Windows 7 Home Premium 64 bit.
I am trying to udate Picaboo X and everytime I open the application I get this error message:
"Sorry an error has occured.
This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance."
Here is my installation log from Adobe AIR:
[2013-11-21:11:33:35] Runtime Installer begin with version 3.9.0.1210 on Windows 7 x86
[2013-11-21:11:33:35] Commandline is:
[2013-11-21:11:33:35] No installed runtime detected
[2013-11-21:11:33:40] Relaunching with elevation
[2013-11-21:11:33:40] Launching subprocess with commandline c:\users\michael\appdata\local\temp\aire10d.tmp\adobe air installer.exe -ei
[2013-11-21:11:33:44] Runtime Installer begin with version 3.9.0.1210 on Windows 7 x86
[2013-11-21:11:33:44] Commandline is: -stdio \\.\pipe\AIR_6088_0 -ei
[2013-11-21:11:33:44] No installed runtime detected
[2013-11-21:11:33:44] Starting silent runtime install. Installing runtime version 3.9.0.1210
[2013-11-21:11:33:45] Installing msi at c:\users\michael\appdata\local\temp\aire10d.tmp\setup.msi with guid {52E225FC-FCB4-41F7-837B-6E37FB05BD7B}
[2013-11-21:11:33:49] Runtime Installer end with exit code 0
[2013-11-21:11:33:49] Elevated install completed
[2013-11-21:11:33:52] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
[2013-11-21:11:33:52] Runtime Installer end with exit code 0
[2013-11-21:11:33:53] Runtime Installer begin with version 3.9.0.1210 on Windows 7 x86
[2013-11-21:11:33:53] Commandline is: -installupdatecheck
[2013-11-21:11:33:53] Installed runtime (3.9.0.1210) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2013-11-21:11:33:55] Performing pingback request
[2013-11-21:11:33:55] Starting runtime background update check
[2013-11-21:11:33:55] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.9.0.1210/update
[2013-11-21:11:33:55] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.9.0.1210/update to C:\Users\Michael\AppData\Roaming\Adobe\AIR\Updater\Background
[2013-11-21:11:33:55] Runtime update not available
[2013-11-21:11:33:55] Unpackaging cancelled
[2013-11-21:11:33:55] Runtime Installer end with exit code 0
[2013-11-21:11:34:22] Application Installer begin with version 3.9.0.1210 on Windows 7 x86
[2013-11-21:11:34:22] Commandline is: -update "c:\program files (x86)\picaboo x\picaboo x.exe" "C:\Users\Michael\AppData\Roaming\com.picaboo.Picaboo.A382D4714709B456C4E0088DFC1F7243AF9 EBF75.1\Local Store\#ApplicationUpdater\update.air" 11.0P
[2013-11-21:11:34:22] Installed runtime (3.9.0.1210) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2013-11-21:11:34:23] Installed app (com.picaboo.Picaboo.A382D4714709B456C4E0088DFC1F7243AF9EBF75.1) located at c:\program files (x86)\picaboo x\picaboo x.exe
[2013-11-21:11:34:24] Unpackaging file:///C:/Users/Michael/AppData/Roaming/com.picaboo.Picaboo.A382D4714709B456C4E0088DFC1F 7243AF9EBF75.1/Local%20Store/%23ApplicationUpdater/update.air to C:\Users\Michael\AppData\Local\Temp\flaC025.tmp
[2013-11-21:11:34:25] Application signature verified
[2013-11-21:11:34:25] Unpackaging/validation complete
[2013-11-21:11:34:25] The certificate of the installed app fails to match either the signature or migration signature of the AIR file
[2013-11-21:11:34:41] Launching subprocess with commandline c:\program files (x86)\picaboo x\picaboo x.exe
[2013-11-21:11:34:41] Application Installer end with exit code 9
I wasn't sure if it was AIR messing up or Picaboo X messing up. Any help would be much appreciated.

Turns out it was the Picaboo. I uninstalled and reinstalled and things are working properly.

...trying to install Adobe Acrobat XI. The msg reads " Installer mis-configured."

...trying to install Adobe Acrobat XI. The message reads " Installer mis-configured." Clearly, I can't proceed. Is a new version of the installer available? I'm not having a lot of luck with downloads from the Adobe site these days. I'm not too confident about purchasing online given two bad experienes with files that are missing (dll) and now this installer problem.

Thank you for replying, Jeff. I'm running Windows 7 -- 64 bit. Also, once the.exe file downloaded, I clicked "Run."
Date: Wed, 29 May 2013 11:22:37 -0700
From: [email protected]
To: [email protected]
Subject: ...trying to install Adobe Acrobat XI. The msg reads " Installer mis-configured."
    Re: ...trying to install Adobe Acrobat XI. The msg reads " Installer mis-configured."
    created by Jeff A Wright in Trial Download & Install FAQ - View the full discussion
Totally Frustrated what are you clicking on prior to receiving the message the Installer is Mis-configured? Also which operating system do you have installed?
     Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5362420#5362420
     Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/5362420#5362420
     To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/5362420#5362420. In the Actions box on the right, click the Stop Email Notifications link.
     Start a new discussion in Trial Download & Install FAQ by email or at Adobe Community
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

Trying to download adobe acrobat, it says "this installer has been mis-configured"

Trying to download a trail for adobe acrobat on my mac and it keeps saying theres an error and "This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance." I want to try it ASAP so quick assistance needed, thanks Appreciate it

Phillip please remove your previous installation of the Adobe Download Assistant. Once removed you should be able to download and install the Adobe Download Assistant.
You may have some difficulty locating a page which offers it though as most of our trials are now offered through the Adobe Application Manager. You can use the same link for Photoshop Elements which is offered in the discussion referenced by Rave in message #5 to obtain a copy of the Adobe Download Assistant from there.
Alternately you can try the direct download option as offered by Rave and bypass the use of the Adobe Download Assistant.

Installer mis-configured

I am running 10.8.2 on a imac and just tried downloading the trial version of Photoshop CS6 but got the error message. "Sorry, an error has occured. This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance."
Does anyone have any idea how to correct this?

Hey Everyone - I have the same problem here. I have Adobe Photoshop Elements 10 and Premier Elements 10 already installed (along with Adobe Air, Flash, etc) on my iMac running OSX 10.8.2. I visited Adobe's site and clicked the Try link for Photoshop Elements 11. The Adobe Download Assistant started and prompted me to install a new version. I clicked Download and the progress bar got to the end, and then....nothing happened. It was like the Adobe Download Assistant was frozen. I deleted the Adobe Download Assistant entirely and tried to re-install it, but then I started getting the "Sorry, an error has occured. This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance." error message.
I deleted Adobe Air and re-installed the latest version successfully. But all attempts to install the Adobe Download Assistant result in the "Sorry, an error has occured. This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance." error message.

Unable to install Adobe Download Assistant due to the installer being mis-configured

Download Assistant offers the upgrade from 1.0.6 to 1.2.5, so I "download now" but it won't install because "This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance." I have repeated the process and get the same response every time. And I cannot run my InCopy CS6 without this.

Branching this to a new discussion. Natbelz this topic has been covered at http://forums.adobe.com/message/5033774#5033774. Please see this discussion for a solution to your current difficulties.

Install error: "This application cannot be installed because this installer has been mis-configured.

I need help with an error I am receiving. I'm on a Mac with OS X Mavericks. I just attempted to install the Photoshop Elements trial and, in attempting to open the "Install Adobe Download Assistant", I received this error:
"Sorry, an error has occurred.
This application cannot be installed because this installer has been mis-
configured. Please contact the application author for assistance."
I did attempt to download a new copy of the installer, with the same result.

you can download directly:
if you follow all 7 steps you can directly download a trial here: http://prodesigntools.com/photoshop-elements-12-direct-download-links-premiere.html
if you have a problem downloading, you didn't follow all 7 steps, or your browser does not accept cookies.
the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com).
failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com

Installer Mis-Configured error

I am attempting to download a trial of Standard and encounter the mis-configured error mesage on the initial installer. How do I get the product to test??

Rammis1943 please see http://forums.adobe.com/message/5171669#5171669 which discusses this topic.

Trying to download indesign trial - installer mis-configured error!

Getting this error?
This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance. Now what?

Troubleshoot Adobe Download Assistant
http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html

Story Plus Desktop "installer has been mis-configured" AIR 3.7

Hello all,
I have been trying to install the latest Story Plus Desktop App. I have found the other topics on this, but they concern older versions of AIR and after trying their suggestions still no luck.
I have the most recent AIR version 3.7
I am using Mountain Lion 10.8.4.
When i download this link: https://story.adobe.com/AIR/AdobeStory.air
I get this error: This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance.
When I try to use the Install Desktop Application button on the Adobe Story Home Page: https://story.adobe.com/en-us/index.html
I get this message: Application already installed. Launch it.
If I hit OK nothing happens. I have tried using Chrome and Safari.
I have tried deleting all older versions of Story and then starting again but no luck, same errors above.
Please help!
Thanks in advance,
J

Can you please mail me ( roverma<at>adobe<dot>com ) the AIR installtion logs ?
( http://helpx.adobe.com/air/kb/troubleshoot-air-installation-mac-os.html )

Error Message: Installer has been mis-configured

I'm trying to download the free Acrobat pro trial but am not able to. The error message is "This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance." How can I remedy this?

Acrobat 8,9
Download Acrobat products | 9, 8
Acrobat XI and Acrobat X
http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html

Installer has been mis-configured

This message keeps coming up when i try to download the trial."This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance."
What can i do to dowload the program?

Hi abbeyboonstra,
Please refer the solution in Troubleshoot Adobe Download Assistant - http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html
If you continue to face difficulties you can try initiating a direct download by following the steps listed at http://forums.adobe.com/thread/981369

Trying to install Acrobat trial - error says "This application cannot be installed because this installer has been mis-configured."

Any idea what the problem might be? I have tried several browsers. The Download works fine but when I launch it I get the error:
This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance.
Thanks.

do you have any other acrobat version installed?
if not, run the clean and retry installing, Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

Trying to download Acrobat trial but get "This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance."

Am running 10.9.4 OSX on an Intel iMac
Error message from the package says Sorry... "This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance"
Would really appreciate any help,
Thanks!

Installing AIR | Adobe Flash Professional Team Blog

Mis-configured Installer

Similar Messages

Maybe you are looking for