Missing Cost Center on IDOC

Hi Everyone,
My Client is triggering a posting on thier SAP Cloud for Travel, but upon checking the IDOC that it generates, the Cost Center is not bieng populated correctly as the value is 0 or sometimes 01 as seen on the sample IDOC below:
<n0:KOSTL>01</n0:KOSTL>
Do anyone know what is seem to be the problem here? is this a configuration issue in Cloud for Travel?
Hope that somebody could help.
Regards,
Joey

Hi Joey,
please check the cost center master data. The field Cost Center ID is what is sent back during posting. If this field only contains two characters then probably something is wrong with the cost center data. One thing that is done quite often is that cost centers are loaded via excel and in the corresponding field there is only the cost center ID, but what is needed is a concatenation of controlling area (4 characters) with cost center ID (up to 10 characters). If controlling area is numeric leading zeros must be added. If it is not trailing spaces must be added, so that the cost center ID always starts at place 5. Numeric cost center IDs also have to be in the excel with leading zeros.
In short the cost center key needs to be filled thze same way it is stored on the database in ERP.
Examples:
Controlling Area ID + Cost Center ID = Cost Center Key
CA01 + 1234             = CA010000001234
CA1   + 1234             = CA1 0000001234
CA1   + COSTCTR    = CA1 COSTCTR
78      + 1234             = 00780000001234
If the IDs of the cost centers are really wrong please open an incident, so that they can be corrected. Otherwise you risk to get your cost centers doubled if you just reload them in the correct format.
Best regards, Reinhard

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