Missing data: Unable to find a product registration record associated with your e-mail address

Hi,
I'm getting this error which has also been reported by other users:
See your benefit >
Missing data: Unable to find a product registration record associated with your e-mail address (Adobe ID). If you feel this is incorrect, please contact Adobe customer support.
Is there something that can be done?
Regards,
Petteri

Hi David,
I logged in with my Adobe ID and was directly taken to a profile page "Your Account / Personal Information". On this page there was a banner "Claim your exclusive benefit today". By clicking the link I received the error:
Missing data: Unable to find a product registration record associated with your e-mail address (Adobe ID). If you feel this is incorrect, please contact Adobe customer support.
I had received similar offer already before so I was little supprised to receive it again.
Here is similar issues experienced by two users:
http://forums.adobe.com/message/5186156
Regards,
Petteri

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    END
    END
    END AS Path,
    CASE
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    THEN SL1.RecurseLevel
    ELSE CASE
    WHEN SL3.RecurseLevel IS NULL
    THEN SL2.RecurseLevel
    ELSE CASE
    WHEN SL4.RecurseLevel IS NULL
    THEN SL3.RecurseLevel
    ELSE CASE
    WHEN SL5.RecurseLevel IS NULL
    THEN SL4.RecurseLevel
    ELSE CASE
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    THEN SL5.RecurseLevel
    ELSE CASE
    WHEN SL7.RecurseLevel IS NULL
    THEN SL6.RecurseLevel
    ELSE CASE
    WHEN SL8.RecurseLevel IS NULL
    THEN SL7.RecurseLevel
    ELSE CASE
    WHEN SL9.RecurseLevel IS NULL
    THEN SL8.RecurseLevel
    ELSE CASE
    WHEN SL10.RecurseLevel IS NULL
    THEN SL9.RecurseLevel
    ELSE SL10.RecurseLevel
    END
    END
    END
    END
    END
    END
    END
    END
    END AS RecurseLevel
    FROM
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    LEFT OUTER JOIN cte_SuiteLevel_1 AS SL1 ON SL1.ParentSuiteId = SL0.SuiteId
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    AND S.[Path] IN $($SuitePaths)
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    Write-Output " Suite: $SuiteID" | Out-File -FilePath $LogFile -Append
    Write-Output " Config: $ConfigurationID" | Out-File -FilePath $LogFile -Append
    Write-Output " Name:" | Out-File -FilePath $LogFile -Append
    Write-Output " Project: $ProjectName" | Out-File -FilePath $LogFile -Append
    Write-Output " Plan: $PlanName" | Out-File -FilePath $LogFile -Append
    Write-Output " Config: $ConfigurationName" | Out-File -FilePath $LogFile -Append
    Write-Output " Path:" | Out-File -FilePath $LogFile -Append
    Write-Output " Suite: $Path" | Out-File -FilePath $LogFile -Append
    Write-Output " Build: $CUITBuildPath" | Out-File -FilePath $LogFile -Append
    # --DEBUG ONLY--> Write-Output " Recursion: $RecurseLevel" | Out-File -FilePath $LogFile -Append
    Write-Output '--------------------------------------------------------------------------------' | Out-File -FilePath $LogFile -Append
    # Set TCM arguements....
    $ArguementPlanID = "/planid:$PlanID"
    $ArguementTitle = "/title:$Title - $Path (SuiteID: $SuiteID)"
    $ArguementSuiteID = "/suiteid:$SuiteID"
    $ArguementConfigurationID = "/configid:$ConfigurationID"
    $ArguementTFSCollection = "/collection:$TFSCollection"
    $ArguementTeamProject = "/teamproject:$TFSTeamProject"
    if(![string]::IsNullOrEmpty($CUITBuildPath))
    $ArguementBuildDirectory = "/builddir:$CUITBuildPath"
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    $ArguementBuildDefinition = ""
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    $ArguementBuildDefinition = "/builddefinition:$BuildDefinition"
    $ArguementTestEnvironment = "/testenvironment:$WebServer"
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    try
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    $WaitingForTestRunCompletion = $true
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    while ($WaitingForTestRunCompletion)
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    Start-Sleep -s $TestRunWaitDelay
    $TestRunStatus = & $TCMEXE 'run' '/list' $ArguementTeamProject $ArguementTFSCollection $ArguementQueryText
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    $WaitingForTestRunCompletion = $false
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    # Take small pause(s) since the results might not be published yet....
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    # Export results....
    Write-Host $TCMEXE 'run' '/export' $ArguementID $ArguementTeamProject $ArguementTFSCollection $ArguementResultsFile
    Write-Output " $TCMEXE 'run' '/export' $ArguementID $ArguementTeamProject $ArguementTFSCollection $ArguementResultsFile" | Out-File -FilePath $LogFile -Append
    $WaitingForTestRunExport = $true
    $WaitCount= 0
    while ($WaitingForTestRunExport -and $WaitCount -lt 5)
    $WaitCount = $WaitCount + 1
    Write-Output " Waiting ($WaitCount)...." | Out-File -FilePath $LogFile -Append
    $ExportResult = & $TCMEXE 'run' '/export' $ArguementID $ArguementResultsFile $ArguementTFSCollection $ArguementTeamProject
    if ([System.IO.File]::Exists($TestRunResultsFile))
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    if ([System.IO.File]::Exists($TestRunResultsFile))
    # Load the XML document contents.
    [xml]$TestResultsXML = Get-Content "$TestRunResultsFile"
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    $TotalTests = $TestResultsXML.TestRun.ResultSummary.Counters.total
    $PassedTests = $TestResultsXML.TestRun.ResultSummary.Counters.passed
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    Write-Output "--------------------------------------------------------------------------------" | Out-File -FilePath $LogFile -Append
    Write-Output "Summary:" | Out-File -FilePath $LogFile -Append
    Write-Output "--------------------------------------------------------------------------------" | Out-File -FilePath $LogFile -Append
    Write-Output " Total: $TotalTests" | Out-File -FilePath $LogFile -Append
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    Write-Output " Failed: $FailedTests" | Out-File -FilePath $LogFile -Append
    Write-Output " Inconclusive: $InconclusiveTests" | Out-File -FilePath $LogFile -Append
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    4. Extract record set of test runs  from TFS via SQL query:
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    WITH
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    AS
    SELECT 0 AS [StateID], 'Unspecified' AS [StateName]
    UNION ALL
    SELECT 1 AS [OutcomeId], 'To Be Determined (1)' AS [StateName]
    UNION ALL
    SELECT 2 AS [StateID], 'In Progress' AS [StateName]
    UNION ALL
    SELECT 3 AS [StateID], 'Completed' AS [StateName]
    UNION ALL
    SELECT 4 AS [StateID], 'Aborted' AS [StateName]
    UNION ALL
    SELECT 5 AS [OutcomeId], 'To Be Determined (5)' AS [StateName]
    UNION ALL
    SELECT 6 AS [StateID], 'Needs Investigation' AS [StateName]
    SELECT
    TR.[ProjectId] AS [Project Id],
    P.[ProjectName],
    TR.[TestPlanId] AS [Plan Id],
    TP.Name AS [TestPlanName],
    TR.[TestRunId] AS [Run Id],
    TR.[Title],
    S.[StateID] AS [State Id],
    S.[StateName] AS [State],
    TR.[StartDate] AS [Date Started],
    TR.[CompleteDate] AS [Date Completed],
    DATEDIFF(SECOND, TR.[StartDate], TR.[CompleteDate]) AS Duration,
    TR.[Type],
    TR.[IsAutomated],
    TR.[TotalTests] AS [Total],
    TR.[PassedTests] AS [Passed],
    TR.[IncompleteTests] AS [Incomplete],
    TR.[UnanalyzedTests] AS [Unanalyzed],
    TR.[NotApplicableTests] AS [Not Applicable]
    FROM
    [Tfs_DefaultCollection].[dbo].[tbl_TestRun] AS TR
    INNER JOIN [Tfs_DefaultCollection].[dbo].[tbl_Project] AS P ON TR.ProjectId = P.ProjectId
    INNER JOIN [Tfs_DefaultCollection].[dbo].[tbl_Plan] AS TP ON TR.TestPlanId = TP.PlanId
    INNER JOIN cte_State AS S ON TR.[State] = S.[StateID]
    WHERE
    TR.TestRunId IN $($TestRuns)
    ORDER BY
    TR.[StartDate]
    $Command.CommandText = $SQLStatement
    $Command.Connection = $Connection
    $Command.CommandTimeout = 30
    $DataAdapter = New-Object System.Data.SqlClient.SqlDataAdapter
    $DataAdapter.SelectCommand = $Command
    $DataSet = New-Object System.Data.DataSet
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    Write-Output "$SQLStatement" | Out-File -FilePath $LogFile -Append
    # --DEBUG ONLY--> $DataSet.Tables[0]
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    5. Extract record set of test results from TFS via SQL query:
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    param
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    [Parameter(Mandatory=$True)]$Connection,
    [Parameter(Mandatory=$True)][String]$ListTestRunID
    Write-Output '--------------------------------------------------------------------------------' | Out-File -FilePath $LogFile -Append
    Write-Output "Retrieve test result(s): " | Out-File -FilePath $LogFile -Append
    Write-Output '--------------------------------------------------------------------------------' | Out-File -FilePath $LogFile -Append
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    $Command = New-Object System.Data.SqlClient.SqlCommand
    $SQLStatement = "
    WITH
    cte_Outcome
    AS
    SELECT 0 AS [OutcomeId], 'To Be Determined (0)' AS [OutcomeName]
    UNION ALL
    SELECT 1 AS [OutcomeId], 'In Progress' AS [OutcomeName]
    UNION ALL
    SELECT 2 AS [OutcomeId], 'Passed' AS [OutcomeName]
    UNION ALL
    SELECT 3 AS [OutcomeId], 'Failed' AS [OutcomeName]
    UNION ALL
    SELECT 4 AS [OutcomeId], 'Inconclusive' AS [OutcomeName]
    UNION ALL
    SELECT 5 AS [OutcomeId], 'To Be Determined (5)' AS [OutcomeName]
    UNION ALL
    SELECT 6 AS [OutcomeId], 'Aborted' AS [OutcomeName]
    UNION ALL
    SELECT 7 AS [OutcomeId], 'Blocked' AS [OutcomeName]
    UNION ALL
    SELECT 8 AS [OutcomeId], 'Not Executed' AS [OutcomeName]
    UNION ALL
    SELECT 10 AS [OutcomeId], 'Error' AS [OutcomeName]
    UNION ALL
    SELECT 11 AS [OutcomeId], 'Not Applicable' AS [OutcomeName]
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    SELECT 0 AS [StateID], 'None' AS [StateName]
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    TR.[TestRunId] AS [Run Id],
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