Missing email in BT Internet

I am having massive problems with BT Internet missing email. It has worked perfectly for years but in the last two weeks many people have sent me mail that I never receive (not in spam). There is no pattern i.e. this morning someone sent me two emails, I got the second but never received the first. It happens with different people every day. To compound this, BT Yahoo web mail just deletes all the items in my inbox at random and they just disappear (not in deleted items)
Help!

There is NO, I repeat NO limit on email storage with BT Yahoo Webmail. Years ago there used to be but this restriction has long gone and as others are saying BT advertise that email storage is unlimited. There is a download limit but that is entirely different.
However if any reader uses the search facilty above and enters my name John1952 you'll find another thread in which I outline my problems with BT. I have been having serious problems with BT and Yahoo apparently randomly deleting emails in my inbox and other folders.
To start with I thought that this was my imagination but it started to happen so often that I became convinced that there was a problem. It was problem at BTs end which they admitted to and I solved it by buying and using Outlook to download and keep all my mail safe myself. Up until then I had no email client software so please don't tell me that I had something on my computer which was downloading and deleting these emails from the server. As a result of now keeping all my emails myself I have not lost or mislaid one email yet before this it was a daily problem.
There is something seriously wrong with the storage of customers emails. It is either caused by customers like me who have stored a large number of emails, I had around 4GB of stored emails, and for some reason the system has a bug that occurs with large storage or large numbers of folders, or its malicious. And don't waste your time talking to BT about it because they will deny knowledge, it will always be your fault and you will waste so much time talking to them that you'll lose the will to live.
If you are losing emails simply get an email client and store them on your own system......and back them up!!!

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Missing email folder icon on BBT 9800 - Where did it go and how to return it back?

Missing email folder icon on BBT 9800 - Where did it go?
The email icon on my BB Torch 9800 just disappeared. If I type email in the search button it shows me the greyed out email icon but I can't get the icon back on to my homescreen. How do I get my email icon back? And Unhide All is not an option so icant find it.
Please consider the above on urgent basis as I can't see my work mails.
Thanks,

Hi hegazysource and welcome to the BlackBerry Support Community Forums!
Are you using the BlackBerry® Internet Service or BlackBerry® Enterprise Server to receive your email on your device?
Thanks.
-CptS
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Outlook 2010 Instant Search STILL Missing Emails

This has been an ongoing problem and has our (quite large) IT group stumped. After extensive internet research, I found only one instance in the MS Tech Forum where someone had the same issue and it was never resolved (submitted June 18, 2010 by manwithnoname).
The MS Outlook 2010 running on our company Exchange will miss emails when performing an instant search. Even emails sitting in the window with clearly displayed matching search criteria. It doesn't seem to matter if the email(s) are new, old, or inbetween
nor current folder or in another. My IT has extensively run through all the fixes including rebuilding indexes, reinstalling Outlook, creating a fresh pst file, including all the fixes suggested in "manwithnoname"'s suggested fixes, all to
no help. My IT group has passed this problem throughout the group till it stumped even the most experienced person, who finally just pronounced it, "Another MS bug."
I have found others on the 'net have had similar results but never successful solutions.
WHY IS THIS HAPPENING?!? It means I can't trust any of my search efforts and is causing frustrating drains on productivity.
I suspect that there are many Outlook users that are ignorant of this issue occurring and may be causing errors in work tasks. If Microsoft cannot provide a working solution, who can?!?! Please help!

I appreciate the response and the reference articles. I will look at them.
I understand about the partial strings as I need to use wildcards if I suspect it's not catching emails I know are available. I am using typical search strings that usually work without problems. e.g. search for JY01 (which is part of a document number)
yields search results with no problem. Search for M000, no dice even though I know and can sometimes see the emails with M000 in the subject line. The difference between "0" and "O" is not causing an issue.
One aspect of the problem I've witnessed is it will find some emails with the search criteria but not all. This makes the search unreliable and untrustworthy. It doesn't seem to matter if I'm using instant search or advanced search.
If anyone else has experienced this, please reply and share your experience.
MICROSOFT Techs, please respond!!!

I have BIS but can't send/receive email, surf with internet browser

i have BB Curve 8520. My BIS was running smoothly (sending and receiving emails real time and surfing the net through BIS), until i noticed when i tried to reply to an email that came in, it won't send. i noticed that it's fluctuating. i was able to send the email after a few minutes... then a few minutes later, i received a replied email from my friend, and when i tried to send my reply, i wasn't able to. also, i can't surf using the browser with the "internet browser" as default. i tried using my wifi and then suddenly all my emails started coming in, all emails that were not able to go through hours ago. my big question was why do i need to turn on wifi just to receive emails. but since i had my BIS for 2 months now, i can send and receive emails and surf through BIS itself without turning on the wifi. also, i can't use any of my apps like facebook, twitter, yahoo messenger, etc. They used to work fine with BIS... but now, i have to turn on the wifi connection, so i could log in with them. aren't these supposed to be running through BIS only?
I have GPRS on top, not gprs.
so, i wiped out my BB and deleted all third party apps. when this was done, i received emails telling me "Your handheld has been registered with the wireless network" and even got "Activation Server" emails telling me that the emails that i have previously set up are now up and running. so i thought my BB is now ok.. i tried surfing, it was okay. after like about 5 minutes, it was down again. tried sending email but can't... i turned on the wifi and boom! the emails started coming in again.
i have the Host Routing Tables and my Service Books in my BB. I have GPRS (not gprs) on top which means i have active BIS. i have registered my HRTs several times... and resending my service books... same thing...
-My carrier has not reported any data outage.
- I'm in an area where I've had RIM data services (for months now). It has always been working well. I've never really had any problems with my BIS until 4 days ago when it just suddenly stopped sending/receiving emails, surfing through internet browser, using facebook, twitter, ym apps, etc..
-the big mystery is when i turn on the wifi, the emails suddenly go through and i can send emails. i can open apps that used to only run on BIS. this is ok i guess, but i could never do any of these if i'm not connected to wifi.
-i've read somewhere that it may be some application error or something, so I've wiped out my BB thrice now, deleted all third party apps, everything is clean i guess, but still I end up with the same problem.
-i updated my OS, same problem.. wiped it out... used BBSAK, reinstalled OS... same thing...
can you help me out with this? i have tried battery pull, wipe out and OS reinstallation lots of times but same problem happens...

Hi tarifiq and welcome to the BlackBerry Support Community Forums!
Can you send me a private message with your PIN so I can check this out for you?
Thanks
-CptS
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Email account and Internet service not working after migration onto a new (upgraded 3rd party) 2012 MBP. Hardware or software issue.

I just purchased a refurb Mac Book Pro from the Apple on-line store. When I received the machine (serial number) I purchased 3rd party (OWC) parts. All of these were installed by the authorized, local Apple repair store I have had excellant results with past issues with my 2006 MBP. The parts installed are: 16 meg ram, 240 SSD and a 1 T installed replacing the optical drive.
Feeling ready now, I had the Apple store do the migration from my 2006 MacBook Pro (OS 10.6.8) over to the 2012.
When trying to get the new machine into the production flow, I cannot get email to work. It will launch but I cannot access accounts.
During the One to One, then moved over to the Genius Bar appointment, they reentered the account(s) data. Nothing.
Also at this time they noticed that the Internet connection was not working.
A new internet account was set up and it worked. They (Genius) launched email and the Internet connection crashed. This was repeated about 5 times.
The computer was left with Apple to reinstall the OS (10.8) - their best suggestion as a fix and I have now had a call to say that the install did not correct the problem. Now they are questioning the install of the 3rd party parts as the possible problem.
I'm to go back into the Apple store to discuss the next steps.
I would really, really appreciate anyones thoughts / suggestions on this problem. Is it software or hardware? Should I re-install the original ram and 500 m hard drive to start over with the migration? I'll be honest here and state - I'm not a technician in computers or this side of technology. That is why I have reliable parties do the install and trouble shoot. Not a comfortable feeling being at their mercy.
Advanced thanks to all who believe they have answers.

Back from the Apple store with my 2012 MacBook Pro.
After one re-install of the OS - no better - a clean install was performed - purging all of the data that they had migrated over from my 2006 MBP last week.
The belief is, that the migrated data from my 2006 MBP was too great of a leap for the new 10.8. My (a lot) software was too dated and there in was a "blip" of some sort in some / one of the programs.
So - all of the OWC parts and pieces that I had installed are not the issue - as they all show up on the About this Mac - and other things are functional. Yeah.
I now have my 2012 back (with upgrades) in the original form (OS and programs) and I will start a one by one migration of programs that I do need and use. Being cautious not to make one large transfer.... weeding out programs that will no longer be needed or will work on the OS 10.8. I will manually set up the email accounts one by one.
Fingers crossed.

Missing email after upgrade to 10.4.6 from 10.3.9

Hi,
I recently upgraded from Panther to 10.4.6. All seemed to go well except with my Mail. All my mail box folders imported fine, but my unsorted Inbox is missing about three months worth of email. I went to my backup on my trusty external harddrive that I made just before the upgrade and the email isn't there either. But the strange thing is it was definitely on my computer prior to the upgrade. I'm stumped. Any ideas? I've used spotlight to try and locate the missing emails to no avail. I'm just wondering why this happened. I'm pretty sure the email are gone for good, but none the less would like to prevent it from happening in the future.
Thank you,
Jeremiah
iBook 900mhz G3 Mac OS X (10.4.6) external firewire HD

http://www.macosxhints.com/article.php?story=2006013009291731
Try this trick. Make certain you have backup of the entire Mail folder. This may rebuild things for you. Pretty harmless trick, actually.

Exchange 2013 - Missing Emails sent internally

Can someone please help me diagnose what has happened with the following problem
User1 sends an email at 23:18 from his works laptop at home which is connecting to exchange using Outlook Anywhere
User1 sends an email to 4 users: "User2, User3, User4, UserEx" - UserEX is an external user.
User3, User4 & UserEX - Received the email
User2 - Did not received the email
User1 - Travels to place of works and logs onto his works PC (not the laptop which is at home)
User1 - Also receives a copy of all messages sent to User2 and notices that he doesn't have a copy of the email he sent to User2 at 23:18.
User1 - Checks his sent items, there is no email there from 23:18
User1 - Confirms that User3, User4 received the email, which they have.
He contacts me (support) asking what is going on. I investigate by looking at his OWA (thinking it could be a syncing issue), the email doesn't show up UNLESS I do an advance search on his OWA Email Box, which tells me there are two emails 1 in his Inbox
and 1 in his drafts. Move away from the advanced search and the email cannot be found.
I complete a Deliver Report for User2 for this missing email; Results below
Submitted
19/01/2015 23:18 EXC01
The message was submitted to exc01.*.
Pending
19/01/2015 23:18 exc01.
Message was received by exc01. from EXC01.
19/01/2015 23:18 exc01.
This message was redirected to another email address.
19/01/2015 23:18 exc01.
The message has been transferred from exc01. to EXC01.
Delivered
19/01/2015 23:18 exc01.
The message was successfully delivered.
Even the Get-MessageTrackingLog tells me the message was sent. Though there was a HAREDIRECTFAIL & AGENTINFO in the processing.
If anyone can help me workout what the heck is happening here, id be very appreciative.
Thanks
Neil

Hi there Amy,
User1 sends about 10-20 emails a day to User2 and they have been fine since and beforehand. Its just this instance.
User1 = Director
User2 = PA
It was an Email not a Meeting Request.
The email in question was being replied to.
To: UserEX
Cc: User2; User3; User4
The Director receives a copy of all emails sent to his PA. In this instance neither one of them received the email. The only people to receive the email was UserEX, User3, User4.
Also the Directors email (User1) wasn't in his sent items on his work PC in the morning. (Remember he sent it from his laptop at home during the late evening the day before).
The trackinglogs & delivery reports, say that the email got delivered to all recipients. Further investigation suggests that this email is there but not visible to them.
Its a strange one I know, but I'm wondering what would cause an email to be there but not invisible?.

Missing emails in Mail - Lion deleting them?

I'm using Mail with two IMAP accounts (oneis gmail), and I'm experiencing a little weirdness.
I seem to be missing emails coming in, which I'm not deleting or filing away.
I got in late last night and checked my emails on my iPhone. I read one that needed to be replied to today, then closed Mail on my iPhone and went to bed.
This morning, I jumped on my Lion iMac and opened Mail - and the email I read on my iPhone doesn't appear in my inbox. I checked on my iPhone and iPad and it's not there either.
I didn't delete it or move it or do anything other than read it on my iPhone.
I asked on another forum, and one person said the following:
I am experiencing the same thing. I seem to be able to send email from the Lion's new Mail, but can't receive any.
I have several mail accounts in Mail and the problem seem to be the same with all of them regardless of whether on exchange server or not. The strange thing is that I can see and read some of the "invisible" incoming mail in my iPhone, but if I try to refresh my Mail accounts on mac, it may delete the new emails also from my iPhone! The disappearing emails are nowhere to be found and I have also checked the external exchange service mail boxes and junk mail and spam boxes.
Quite serious bug causing a lot of harm!
So it doesn't seem to be just me.
Anyone else?
Cheers.

Ditto,
I have an Exchange, 5 IMAP, and a POP account. I only have the exchange and an IMAP set up on my phone and iPad, so I only know that those are acting odd for sure. Not really sure what the problem is. The emails are showing up in searches. I have a special "ding" for when my wife emails me and that sounds, but I can only see it if I search for it. The message, along with, most, others wont show up in my inbox...
I'm a part of the developers beta for iCloud and have iOS 5 beta on my iPad but not my iPhone. Not sure if that has anything to do with it, but I figured I should mention.
I really have no idea where to start to fix this bug. Maybe adding and removing the account, but if it's a problem spanning multiple accounts, that doesn't seem likely and with the number of email I have, it'd require quite a while to sync up again.

How do i change the my sender name that is appearing in my email that's incoming? its correct on my iPhone email and my internet carriers email access site.

How do i change my sender name that is appearing in my email that's incoming? it's correct on my iPhone email and my internet carriers email access site, but not on my imac email. for instance, when someone else gets my email...it says its from "mike Hoak". I need it to be me (Karen), not one of my random contacts. not sure how it even happened.

Hi karen elizabeth I,
I understand that you want to change the full name associated with your email account in Mail on OS X. Here is an article that will help you find this setting and adjust it:
Mail settings you might need from your email provider - Apple Support
http://support.apple.com/en-is/HT1277
This setting can be found by going to your Mail Preferences, then the Accounts tab, then selecting your account. Thanks for being a part of the Apple Support Communities!
Regards,
Braden

HT1206 Iphone cannot connect to email, apps store, internet, etc. Please Help

I synced my work Iphone to my families Itunes account at home and now cannot connect to email, apps store, internet, etc. I can still call and text, but that's it. Please help.
I could connect before syncing. I restarted the phone. The issue started right after connecting syncing to my computer.

Thanks for your reply.
I just tried your suggestion, but got the same error.
In mail: "the connection to the server failed"
In App Store: "Cannot connect to iTunes Store"
In Facebook: "Network Error"
I have 4 bars and have 3G coverage. I can call and text.

Case of the missing email

A bit more info on the crash of my mail program this morning.
Re-entered the info when prompted by dialogue box to set the mail program up again (not sure if info was exactly the same as was there before crash)
I now got this message when looking at some past emails in my smart folders.
"The message from [email protected] concerning “Re: Next meeting” has not been downloaded from the server. You need to take this account online in order to download it."
And all sent messages have vanished.
Currently I can receive emails but not send.
Seems to be several items in mail folder
Mail
archive.mbox
Deleted Messages.mbox
Outbox.mbox
Delivered.mbox
SmartMailboxes.plist.backup
MessageRules.plist.backup
POP-n__%[email protected]
OpenedAttachments.plist
MessageRules.plist
LSMMap2
MessageSorting.plist.backup
MessageSorting.plist
Signatures
DefaultCounts
Envelope Index
Signatures.plist
POP-n__@g[email protected]
Mailboxes
SmartMailboxes.plist
Is old mail gone forever?
Any thoughts on this are appreciated.
mark

I copied my .mbox which was in the Inbox of my accounts with missing
messages, onto the desktop, then put it in a folder and imported
it as "Other" into my Mail program. Then I was able to see the messages
in Mail from the "Import" Folder.
In my thread "Upgrade Lost Messages," this thread was helpful.
Tiger upgrade & missing email
Good luck,
Donnie

The computer at my vacation home is missing emails from may to late august

email from early May 2014 to late August 2014 did not download when I tried to download my email at my second home. I had not logged on the 2nd computer after early may until yesterday. How can I get the missing email to download?
Thanks,
Rob

''re:Pop account is what I use on both computers.''
Pop mail accounts access the server Inbox and if it locates new mail not previously downloaded, it will download those emails to the Thunderbird mail account Inbox and by default it will delete the copy off the server.
You can set the Pop mail account to 'leave messages on the server'.
It sounds like your other computer used pop, but it was not configured to leave a copy on the server. This would mean tht as that computer downloaded emails, it was also deleteing the copy off the server. So when you used the second home computer, it cannot download something that does not exist.
There are two ways off checking this.
Firstly, if you logon to your webmail account via a browser you will see if the emails are actually on the server.
Secondly, check both computers to see if the option to leave messages on the server is selected. I would suggest that you select this option so that you can download to both computers when using either.
This is where you make the 'leave messages on the server' setting.
Tools > Account Settings > Server Settings for the mail account
select 'leave messages on server'
if desired you can also select:
'for at most xx days' to remove older mail
and / or 'Until I delete them' to remove deleted emails.
click on OK to save changes.

IPad mini is missing emails

Hi
I've recently purchased an iPad mini and linked it to two (UK) email accounts; hotmail & talktalk. Inboxes appear fine and update correctly but other sub-folders I've created in both email accounts are empty ... the folders are there but there's no mail in them, even though when viewed on a PC there a multiple emails in there. Anyone have any ideas as to how I can fix this?
Thanks
Matt

Hi...I had the same problem and found that you need to check in :
SETTINGS - MAIL, CONTACTS and CALENDARS - DEFAULT ACCOUNT - this is the email account you want to use (you can only use one account at a time for emails as default)
Then go to -
ACCOUNTS at the top - Select your chosen email account and then set MAIL DAYS TO SYNCH - to -
NO LIMIT and include all the folders you want to synch under -
MAIL FOLDERS TO PUSH - by ticking against each folder.
Then hey presto it resynchs and all the folders reveal the missing emails...! It worked for me...
Simples!!
Cheers
Steve

Missing Email

Hi, I'm hoping someone can help me understand what has happened here.
"User A" is a Director of a company who gets a copy of all external emails in to a specific department. There is a Transport Rule setup for this. Also "User A" has no personal rules setup what so ever and only
has default mailbox folders.
An external user sent an email to "User A" and "CC'd" to "User B" (User B is a member of the specific department of which he receives a copy), though on this occasion "User A" didn't receive the
email at all, though "User B" did.
"User B" has had to forward the message onto "User A"
The Tracking logs within Exchange 2013 show that the email was delivered.
I then used : Get-MessageTrackingLog -ResultSize Unlimited -Start "March 31 2014 | Out-GridView
Using the Filter placed the Senders Email address which showed it being delivered also.
Using the MessageTrackingLog there is 2 sections saying HAREDIRECTFAIL and 1 section DUPLICATEDELIVER.
This company uses emails heavily to do business and now I being asked how many more emails are going missing that they don't know about.
And just to mention I have just recently upgraded them from a SBS2008 environment to Windows 2012 / Exchange 2013. Everything thing else is and seems to be working fine.
Thanks

Hi,
According to your description, you want to get other missing emails for User A because of duplication. If I misunderstand your meaning, please feel free to let me know.
If yes, message tracking log can help us. And you can try the following command:
Get-MessageTrackingLog -eventID DUPLICATEDELIVER
For more information about message tracking, you can refer to the following article:
http://technet.microsoft.com/en-us/library/bb124375(v=exchg.150).aspx
If you have any question, please feel free to let me know.
Thanks,
Angela Shi
TechNet Community Support

Missing email from my iCloud inbox.

When I download eMail messages they downloadI And I can see that happen. However, the eMail messages do not go to my iCloud Inbox. Nor do the eMail messages go to my gmail Inbox.
Strangely most, but not all eMails, can be found in gmail folder "Important".
I also had the same problem with Mobile Me, unfortunely at that time I did not have a gmail account. Those missing eMails from the Mobile Me Inbox were never recovered. So I gaps in my email, weeks, or months.

To change the From name on and iOS device, go to Settings>Mail,Contacts,Calendars...tap iCloud under Accounts, tap your iCloud account at the top of the next screen, tap Mail at the bottom of the next screen, then enter the name you want to use in the Name field at the top.
To change the From name on a Mac (if you have one), go to icloud.com, sign into your account, open Mail, click the gear shaped icon on the bottom left and choose Preferences, go to the Accounts tab and enter the name you want to use in the Full Name field and click Done. Then quit Mail on your Mac and re-open it. Your new From name should now appear in the drop-down list when you compose a new email.

Missing email in BT Internet

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