Missing Entry in Security Zones

Hi all,
Im trying to build a User how "only" has access to the PAR-Uploader in the Portal (System Administration --> Support --> Support Desk --> ("Portal Anywhere" Admin Tools" -->)  Administration Console.
My idea for a solution was to create a role with a delta-linked iView to the source iView (Portal Content --> Content provided by SAP --> Admin Interfaces --> Admin iView Templates --> Support Desk). After asigning the new role to my new User and logging in to the Portal, i can see the "overview" mask (System Administration --> Support --> Support Desk), but by calling the "Portal Runtime" (to upload the PAR) I will get an Execption.
In the NWA I found two:
Exception ID:07:46_20/03/09_0033_4057750
[EXCEPTION]
com.sapportals.portal.prt.runtime.PortalRuntimeException: Access is denied: com.sap.portal.support.desk.default - user: Deployment, Tester
     at com.sapportals.portal.prt.deployment.DeploymentManager.checkPermissions(DeploymentManager.java:2005)
     at com.sapportals.portal.prt.core.broker.PortalComponentContextItem.refresh(PortalComponentContextItem.java:251)
     at com.sapportals.portal.prt.core.broker.PortalComponentContextItem.getContext(PortalComponentContextItem.java:316)
     at com.sapportals.portal.prt.component.PortalComponentRequest.getComponentContext(PortalComponentRequest.java:387)
     at com.sapportals.portal.prt.connection.PortalRequest.getRootContext(PortalRequest.java:488)
     at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:607)
     at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)
     at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:524)
     at java.security.AccessController.doPrivileged(Native Method)
     at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:407)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
     at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
     at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
     at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
     at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
     at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
     at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
     at java.security.AccessController.doPrivileged(Native Method)
     at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:102)
     at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:172)
Caused by: com.sapportals.portal.pcd.gl.PermissionControlException: Access denied (Object(s): com.sap.portal.system/security/sap.com/NetWeaver.Portal/high_safety/com.sap.portal.support.desk/components/default)
     at com.sapportals.portal.pcd.gl.PcdFilterContext.filterLookup(PcdFilterContext.java:422)
     at com.sapportals.portal.pcd.gl.PcdProxyContext.basicContextLookup(PcdProxyContext.java:1248)
     at com.sapportals.portal.pcd.gl.PcdProxyContext.basicContextLookup(PcdProxyContext.java:1254)
     at com.sapportals.portal.pcd.gl.PcdProxyContext.basicContextLookup(PcdProxyContext.java:1254)
     at com.sapportals.portal.pcd.gl.PcdProxyContext.basicContextLookup(PcdProxyContext.java:1254)
     at com.sapportals.portal.pcd.gl.PcdProxyContext.basicContextLookup(PcdProxyContext.java:1254)
     at com.sapportals.portal.pcd.gl.PcdProxyContext.basicContextLookup(PcdProxyContext.java:1254)
     at com.sapportals.portal.pcd.gl.PcdProxyContext.basicContextLookup(PcdProxyContext.java:1254)
     at com.sapportals.portal.pcd.gl.PcdProxyContext.basicContextLookup(PcdProxyContext.java:1254)
     at com.sapportals.portal.pcd.gl.PcdProxyContext.proxyLookupLink(PcdProxyContext.java:1353)
     at com.sapportals.portal.pcd.gl.PcdProxyContext.proxyLookup(PcdProxyContext.java:1300)
     at com.sapportals.portal.pcd.gl.PcdProxyContext.lookup(PcdProxyContext.java:1067)
     at com.sapportals.portal.pcd.gl.PcdGlContext.lookup(PcdGlContext.java:68)
     at com.sapportals.portal.pcd.gl.PcdURLContext.lookup(PcdURLContext.java:238)
     at javax.naming.InitialContext.lookup(InitialContext.java:347)
     at com.sapportals.portal.prt.deployment.DeploymentManager.checkPermissions(DeploymentManager.java:2000)
     ... 26 more
and
07:46_20/03/09_0033_4057750
[EXCEPTION]
com.sapportals.portal.pcd.gl.PermissionControlException: Access denied (Object(s): com.sap.portal.system/security/sap.com/NetWeaver.Portal/high_safety/com.sap.portal.support.desk/components/default)
     at com.sapportals.portal.pcd.gl.PcdFilterContext.filterLookup(PcdFilterContext.java:422)
     at com.sapportals.portal.pcd.gl.PcdProxyContext.basicContextLookup(PcdProxyContext.java:1248)
     at com.sapportals.portal.pcd.gl.PcdProxyContext.basicContextLookup(PcdProxyContext.java:1254)
     at com.sapportals.portal.pcd.gl.PcdProxyContext.basicContextLookup(PcdProxyContext.java:1254)
     at com.sapportals.portal.pcd.gl.PcdProxyContext.basicContextLookup(PcdProxyContext.java:1254)
     at com.sapportals.portal.pcd.gl.PcdProxyContext.basicContextLookup(PcdProxyContext.java:1254)
     at com.sapportals.portal.pcd.gl.PcdProxyContext.basicContextLookup(PcdProxyContext.java:1254)
     at com.sapportals.portal.pcd.gl.PcdProxyContext.basicContextLookup(PcdProxyContext.java:1254)
     at com.sapportals.portal.pcd.gl.PcdProxyContext.basicContextLookup(PcdProxyContext.java:1254)
     at com.sapportals.portal.pcd.gl.PcdProxyContext.proxyLookupLink(PcdProxyContext.java:1353)
     at com.sapportals.portal.pcd.gl.PcdProxyContext.proxyLookup(PcdProxyContext.java:1300)
     at com.sapportals.portal.pcd.gl.PcdProxyContext.lookup(PcdProxyContext.java:1067)
     at com.sapportals.portal.pcd.gl.PcdGlContext.lookup(PcdGlContext.java:68)
     at com.sapportals.portal.pcd.gl.PcdURLContext.lookup(PcdURLContext.java:238)
     at javax.naming.InitialContext.lookup(InitialContext.java:347)
     at com.sapportals.portal.prt.deployment.DeploymentManager.checkPermissions(DeploymentManager.java:2000)
     at com.sapportals.portal.prt.core.broker.PortalComponentContextItem.refresh(PortalComponentContextItem.java:251)
     at com.sapportals.portal.prt.core.broker.PortalComponentContextItem.getContext(PortalComponentContextItem.java:316)
     at com.sapportals.portal.prt.component.PortalComponentRequest.getComponentContext(PortalComponentRequest.java:387)
     at com.sapportals.portal.prt.connection.PortalRequest.getRootContext(PortalRequest.java:488)
     at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:607)
     at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)
     at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:524)
     at java.security.AccessController.doPrivileged(Native Method)
     at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:407)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
     at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
     at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
     at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
     at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
     at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
     at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
     at java.security.AccessController.doPrivileged(Native Method)
     at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:102)
     at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:172)
With this exeptions I'd take a look to the security zone and -as not expected- the entry "com.sap.portal.system/security/sap.com/NetWeaver.Portal/high_safety/com.sap.portal.support.desk" is missing".
And Ideas to solve my problem (allow a User to access the PAR-Uploader) or to solve the missing security zone entry?

Hi Koti,
thanks for your reply, but the situation is that there is NO entry for the support desk.
My suggest path is (at permissions) exactly as yours:
- Security Zones
-- sap.com
--- NetWaver.Portal
high_safety
com.sap.portal.support.desk
As descriped: there is no entry like suggested - also nothing similar (for the fact, the title is not equal to the ID).
PS: We are using SPS14

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    So, how about it? Is there anyone that can provide a suggestion, either using the BC interface, or using some other type of tracking mechanism?

    BC can't do that out of the box. You may want to use Google Analytics for that.
    Cheers,
    -m

  • Why do I get these messages "logged in but not to a specific secure zone"

    Could anyone please explain why this messge would appear on the dashboard
    'username' logged in but not to a specific secure zone
    instead of
    'username' logged in to Member Only Area secure zone
    On this website, customers can only log on to a secure zone, and there is only one secure zone.
    Thanks

    Hi Mario,
    Thank you for your response.
    There are only two places users could log in, and none have ZoneID=-1
    I tested both options with one of my own (non admin account) login, and none produced the above message.
    action="/ZoneProcess.aspx?ZoneID=51&amp;OID=5459507&amp;OTYPE=1"
    action="/ZoneProcess.aspx?ZoneID=51&amp;OID=5459507&amp;OTYPE=1"
    both ZoneID's are the same
    What is weird though, only one specific user account is generating that message.
    At this stage the user has not complained about not being able to access his/her data yet.
    My only concern was that this could be a possible security risk.
    Thanks

  • How to use single web form for multiple secure zone signup?

    I have multiple secure zones in my website. I want to sell membership of secure zones to users of my website. I want, users signup for multiple secure zone of their choice and submit payment. Is it possible if can you please explain a bit or refer me to an doc about it.
    Thanks a lot for your time,

    I realize this isn't likely, but do you know of a way to allow the user to select the secure zone to be registered (e.g. from a list of multiple secure zones or entering ID of one sz into a text input) from within a single web form? I wonder if this can be passed in through a parameter in the action URL or through a special system field.
    Thanks

  • How to create a Payment Form for access to multiple secure zones

    I'm trying to create a Payment Form that allows the user to select from a dropdown of videos, each of which represents a secure zone page with an embedded video.
    What I can't figure out -- and tech chat can't help -- is how to redirect the user to the correct secure zone for the video they purchased.
    Videos are are streaming, vimeo embeds, not downloads.
    Anyone know how to do this? Can post link to test form if you need it.
    Thanks!
    jerry

    Hi,
    This can be done for already available list. Have a look at the following steps:
    Create an Empty SharePoint Project, then right click the project, add SharePoint “Layouts” Mapped Folder.
    Right click the project name, add New item Application Page, then add the custom code there.
    Under Features, add a feature, right click the added feature then add an event receiver, override the FeatureActivated method to set the new edit/new form as the default form.
    How to set new form as default form:
    SPList lstTest = web.Lists["Shared Documents"];
    string newUrl =
    string.Format("layouts/NewEditForm.aspx", web.ServerRelativeUrl, lstTest.RootFolder.Url);
    var form = web.GetFile(newUrl);
    if (form !=
    null && form.Exists)
     //string newFomrUrl = lstTest.DefaultEditFormUrl.Replace("EditForm.aspx", "docEditForm.aspx");
      lstTest.DefaultEditFormUrl = newUrl;
      lstTest.Update();
    For more information, see
    http://community.bamboosolutions.com/blogs/sharepoint-2010/archive/2011/05/12/sharepoint-2010-cookbook-how-to-create-a-customized-list-edit-form-for-development-in-visual-studio-2010.aspx
    To add a custom list form, the best way I think is using SharePoint Designer 2010, it’s very fast.
    Regards,
    Kelly Chen

  • Can you determine which secure zone you are logged into?

    Hi all,
    Is there a tag that tells you which secure zones you are logged into and display it on the screen. Or even javascript.
    Thanks

    Thanks Liam.
    I kind of worked out the you need to pull out the page id out of the URL and display it that way, but it fails if you have more than one page (you could check across all pages that are part of the secure zone I guess).
    Any other ideas would be appreciated.
    Anyway thanks again.

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