Missing Header Window when using despatch time "4"

I set the despatch time to "4" for billing message type.
When a new invoice was created in VF01, a spool was added.
However, the top portion of the invoice spool was missing.
When I use VF02 to preview the same invoice, I could see it.
Can someone assist?

Dispatch time has no relevance here whatsoever. Most likely when you are viewing "spool", it's just a plain list, but the preview looks more like a PDF. Therefore, different things may be displayed differently or not at all. If it looks OK in the printout, I wouldn't worry about the spool.
Otherwise you'll need to look at what is assigned to the output - SAPScript, Smart Form, etc. and figure it out.

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