Missing image when opening PDF in Photoshop

Greetings!
I had a client send in an ad in pdf format. When you look at the preview on the screen all the images are there, however when you open it in photoshop one the words disappears when I try to open it in CMYK mode (that's how it was saved). However, when I open it in RGB mode all the words are there, then I can convert it to CMYK. I'm just trying to figure out why it didn't show up in CMYK but works in RGB mode. I'm running Snow Leopard (10.6.8) and CS 5. Client used ID to place the ad on template. Hopefully, I have given all the info needed to aid in finding a reason to this.  Could it be that the image was not flatten? That's my guess is that the image was not flatten, but I would like someone to confirm that, or correct me.
Thanks!

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    Greetings!
    I had a client send in an ad in pdf format. When you look at the preview on the screen all the images are there, however when you open it in photoshop one the words disappears when I try to open it in CMYK mode (that's how it was saved). However, when I open it in RGB mode all the words are there, then I can convert it to CMYK. I'm just trying to figure out why it didn't show up in CMYK but works in RGB mode. Hopefully, I have given all the info needed to aid in finding a reason to this.

    Nicolejvw wrote:
     …Hopefully, I have given all the info needed to aid in finding a reason to this.
    Not remotely. 
    Next time, don't forget to indicate your platform, the exact version of Photoshop and the OS, and anything else about your machine and setup, as well as how the image was generated on your client's side.

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    Date: Fri, 21 Sep 2012 22:27:42 -0600
    From: [email protected]
    To: [email protected]
    Subject: When opening pdf file I cannot choose between opening or downloading the file?
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    Yes, I am always having problems. Microsoft fixed the problem for me but it has reverted back to a trial I downloaded. I can't access my PDF at all.
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    Packager wrote:
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    Some users are experiencing the following error when opening PDFs via IE and other 3rd party apps.
    We've deployed 11.0.05 across a few thousand 32-bit Windows 7 PCs and it's a little concerning that PDFs won't always open. At this stage it is very random, maybe 1 out of 5 times it won't show the GUI but launch the process. Our only workaround is to advise users to kill all AcroRd32.exe processes and try again.
    Our packaged 11.0.05 was created as follows:
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    Oddly, this does not occur using Adobe Reader 9.5.5 (or other versions of 9.x).
    Sounds like 11.x is buggy, anyone else experiencing the same issues??
    Thanks!
    Packager wrote:
    I have come across some odd behaviour with Adobe Reader 11.0.05. In particular, the following issues seem to have surfaced since upgrading to 11.x from 9.x.
    Opening a PDF from any application, launches an "AcroRd32.exe" process but the GUI is not shown i.e. you don't see a Reader window or PDF. If you try open the PDF again it will launch another instance of that process and still won't show the GUI. Killing all AcroRd32.exe processes via Task Manager and re-opening the PDF will then work.
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    We've deployed 11.0.05 across a few thousand 32-bit Windows 7 PCs and it's a little concerning that PDFs won't always open. At this stage it is very random, maybe 1 out of 5 times it won't show the GUI but launch the process. Our only workaround is to advise users to kill all AcroRd32.exe processes and try again.
    Our packaged 11.0.05 was created as follows:
    AIP created from 11.0 msi > AIP patched with 11.0.04 msp (Q) > AIP patched with 11.0.05 msp (OOC). Transform was created using Adobe Customization Wizard 11.
    Oddly, this does not occur using Adobe Reader 9.5.5 (or other versions of 9.x).
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