Missing Images in Printed Doc

I running Robohelp HTML 6 and I am trying to generate printed
documentation in pdf format.
For some reason it does not include all images. These are gif
and jpg files.
I can't figure out why it includes some images and not
others.

quote:
Originally posted by:
Peter Grainge
To both of you, take a look at the pages on my site about
Printed Documentation and Print Issues. Maybe they will highlight
what is going wrong.
I'm having this same issue as well. I use the following
formats: gif, png, jpg. There doesn't appear to be a rhyme or a
reason for some images to show up and others to not. All images
show up in the online help, and yet several (about 60%) do not show
up in the printed documentation (PDF or Word). It's notable to
mention that the Word output does have a placeholder the same size
as the image, however it's not linked to the image when you view
the properties.
This is highly frustrating and I'm under a deadline which is
that much tighter now that I have to go in and re-add so many
images manually.
Peter Grainge, your site is informative and looks like you
spent a lot of time on it. I have bookmarked it for future
reference, however, in this instance it was unable to provide
resolution.
Suggestions?

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Missing images when printing (in Word)

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I am losing my mind! I am trying to generate printed doc for
the sole purpose of sorting a bunch of pages in hard copy to
rethink the organization of one part of my projects. Ironically,
every time I generate the printed doc (i've done it about 20 times
so far), these pages are nowhere to be found! I've included them in
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them from the TOC and added them to a book that is generated as a
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first, I am using RH version X5.0.2.
1. On your Project tab, all the way at the bottom, open the
Single Source Layouts directory. Double click on Printed
Documentation.
2. Set up your doc name, path, and build expression as
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3. This next window is where you can select any or all topics
to include in the printed doc. It defaults, I believe, to all
topics and chapters. Just select each chapter or topic you do not
want and click on the left-pointing arrows to move these topics out
of the list on the right side of the window. Only the topics and
chapters listed in the right side (under chapter layout) will
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tool.
4. When all appropriate topics are excluded / included, click
on Next. In this window, you are establishing the sections of the
resulting doc - set up sections as needed. If you aren't publishing
this doc for distribution (just for yourself), I wouldn't worry too
much about this step. Click on Next.
5. The last step before the doc generates is to determine
which Styles set you will use - the styles you use in RH, or a Word
Style set. Again, since this is just for you, don't sweat it. I
just use the Project's CSS Styles (select this option from the menu
at the top of the window).
6. Click on Finish, let 'er rip, and see what comes out.

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You may have to turn on "display large images" in the preferences.

Missing images in Word Document

I am having a problem with some missing images when I
generate a Word document from RoboHelp HTML. I have seen similar
problems in these forums and have tried the solutions without
success. I have Word 2002 SP3. I have images in my document that
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(using RH to import them into my doc) and I set up the conditional
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are generated and in others they are not. There is no X in its
place just a blank line. I have tried erasing the .CPD file and
re-generating. I have tried removing and re-inserting the image.
Also, if I generate the html web help, the images are all there. No
problem. I have tried embedding the images and using links and get
the same result. I have not tried to just generate the PDF because
I need to tweak the document in Word first before generating the
PDF to make everything look good.
I have also uninstalled and reinstalled Robohelp. That didn't
help either. The image properties all have none (not left or
right). I am running out of ideas to solve this problem. Everything
worked great before so I can't figure out what could possibly be
wrong especially since the webhelp is fine. I also tried moving the
project to my C drive. No change either. The project usually
resides on a network drive.
If anyone can help, I'd really appreciate it since I have a
document to print for a customer ASAP! Thank you in advance.
Evelyn

I have been suffering with this problem of missing graphics for some time, even with RoboHelp 8. However, it now seems that I have found the answer and just in case anyone else is still having this problem I thought I would share what worked for me.
After doing some Google searching I found the web site: http://www.gmayor.com/mail_merge_graphics.htm where the following solution was offered for problems with Mail Merge graphics:
"If you find that on merging to a new document the resulting paths have been changed to something like: {INCLUDEPICTURE"../,./../program%20files/My Program/ProductPictures/ImageName.jpg"\*MERGEFORMATINET} and the merge does not work correctly:-
(In Word 2003) Select Tools > Options > General > Web Options and uncheck "Update links on save""
Whatever this has to do with anything I do not know, but it magically fixed my problem and all images are now appearing in the RoboHelp Word output.
Cheers,
Chris

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Hello Jim,
If you want to uncompress a "index.xml.gz" file, try this way:
a) Copy the "index.xml.gz" file to your desktop, so you are not working with the original file.
b) Start from "Applications/Utilities" the program "Terminal".
c) In the terminal window, type: gunzip (with a space after it).
d) Grap the "index.xml.gz" file from the dektop and drop it over the terminal window.
e) Hit the return key.
Now you have a "index.xml" file, which you can open with a text editor.
To compress the file, do the following:
a) In the terminal window. type: gzip (with a space after it).
b) Grap the "index.xml" file from the dektop and drop it over the terminal window.
c) Hit the return key.
The file should be compressed.
To make the template readable for Pages, do the following:
a) Copy the original "index.xml.gz" file from the template package folder (not to the desktop) to have a backup.
b) Now copy the "index.xml.gz" file from the desktop (the one you have edited) to the template package folder and overwrite the original.
Please let us know, what you find out.
Frank.

Is there a way to create a report of topics with missing images?

If I move all images in a project to a different directory,
is there a way to print out which topics have missing images?
I would like to have all images in the HTMLHelp folder, since
this is the default folder that images are copied to when I insert
them from another source folder. If I move all images from my
"Images" folder to the HTMLHelp folder, is there a way to generate
a report that lists all topics with missing images?
Normally, I've been using the "Images" report to determine
which topics used that image before I moved them, but I'd like a
report that denotes which topics are missing images, period.
thanks in advance,
ChristyG

Hi ChristyG
As long as you only move the images within the RoboHelp
project, none should go missing!
Unfortunately, I don't believe you have an easy report at
your disposal that will advise which topics contain missing images.
Cheers... Rick

Attribute "Report Layout" is missing in the "Print Attributes" tab for IR

Hallo,
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[ ] Create an Application Process e.g. "Custom Report Layout" with constraint for request 'PDF' and Process Text:
declare
v_xsl varchar2(32767);
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v_xsl := '<?xml version = ''1.0'' encoding = ''utf-8''?>
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<fo:region-body region-name="region-body" margin-top="54.0pt" margin-bottom="54.0pt"/>
<fo:region-before region-name="region-header" extent="54.0pt"/>
</xsl:stylesheet>';
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Hope this may help someone,
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Hi all,
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i have tried like this ..
try {
//          Open the input file
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Edited by: getzkk on Oct 8, 2007 7:31 AM
Edited by: getzkk on Oct 8, 2007 4:02 PM

Well, the ability to convert the pdf to html and then to PDF is a worthy solution.
10,000 emails would require a batch convert solution.
This is very much beyond what I know. I'll have to leave this to better minds.
I could suggest a third party tool. Have a look at this:
http://a-pdf.com/faq/can-i-split-pdf-file-with-nonstandard-page-size.htm
Other than that,I can't think of anything else.
Gene

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You screenshot shows a modified Illustrator Default preset with Compatability to Acrobat 4. That setting always flattens transparency which is what I would suggest avoiding first.
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Yes
garlic541 wrote:
After researching....
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HP Officejet Pro 8500A Premium will not print docs from computer, but will print a test page.

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This question was solved.
View Solution.

Hi ArielAce , thanks for getting back to me!
I would recommend downloading and running the HP Print and Scan Doctor.
Please keep me posted!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Missing Images in Printed Doc

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