Missing Item Category Group in Sales Area data

Hi,
Can you please help us. We cannot load some materials to our product catalog because of missing item category group in our sales area in crm. Can you please let us know why this happens? I know that this can be fix by doing request load but what might be the possible rootcause of this problem? Let us know if we need to check something. Thanks!
Regards,
Mike

Any such missing configuration can not be dealt with technical manipulations. The easiest and right way is to (middleware) download or maintain all the required configuration settings.
The possible root cause? Most probably the configuration in the source system (ECC) has changed and not all of them are in place in the CRM system. Check and run the delta / full downloads as appropriate.

Similar Messages

Missing Item Category Group data in Material SD data in CRM

Hi crm experts,
Please help us. We are trying to identify what's the rootcause of the problem we experienced in CRM regarding the Item category group. We are maintaining material master in ECC and it will be replicated in CRM via middleware. The data item category group is properly maintained in ECC but when we checked in CRM, only 3 of the sales areas have it.
Sales Area 1 - YES
Sales Area 2 - NO
Sales Area 3 - YES
Sales Area 4 - YES
So we will do a request load for the data to show also on Sales Area 2.
Item category group were maintained in the ff tables:
ECC table TPTM
CRM table CRMV_ITEM_CAT_GR
Can you please let us know how we can pin point this problem so that this will not happen again? We want to apply a permanent solution if there is. Hoping for your kind assistance. Thanks!
Best regards,
Mike

hi
General item category group
Materials grouping that helps the system to determine item categories during sales document processing.
*If a group is configured specific to distribution channel, it has priority if the corresponding activity is distribution channel-dependent
Item category group from material master
A grouping of materials that the system uses to determine item categories during the processing of sales documents.
the difference between the two lies in the specificity to the distribution channel
Regards
Raja

Item category group for Sales of Nonstock Item with Order Specific Procurem

What will be the item category & group for the material for Sales of Nonstock Item with Order Specific Procurement.So that purchase requestation is created

Hi
As of my Understanding this a scenario of THIRD PARTY SALE WITH SHIPMENT where delivery will be created . Addition to the previous setting few more changes that need to be accomodated like it has to be delivery related billing - A for item category
The indicator 'E' will make sure the Stock will be procured only against the particular sale order and it will be delivered only against this sales order. Apart from this there are few more thing need to be done with the Schedule line level
You need to give the movement type 601, item relevant for delivery need to be checked, order type from the MM side need to be assigned, item category from MM and Account assignment group from MM, all these need to to be maintianed in Schedule line level.
Infact why not TAS , we can use TAN , or ZTAN itself But as per the scenario we need to do the changes as required.
Doing all this we can process this order.
Thanks.................Rishi

General item category group

Dear ,
Explain me about
General item category group ( IN MM01- Basic data) - Uses in real time scenorio , & IMG setting for the same,plz
Regards,
Suresh

Hi suresh,
it defines for Material grouping that helps the system to determine item categories during sales document processing.
The system automatically suggests an item type in the document depending on the item category group you assign and the sales document type you are processing.
If a group is configured specific to distribution channel, it has priority if the corresponding activity is distribution channel-dependent.
Example: In the standard system, there are normal items, items that signify services (and therefore need no delivery processing) and items that signify packing material, for example.
Hope this piece of info. will help you to understand the usage of General item category group .
cheers.....
Manoj

Sales area data is missing when Customer contact replicated to CRM

Dear Experts,
I am facing some problem with the Customer Contact replication from isu to crm, problem is when i create a customer contact by using bct0 interaction record is replicated to the crm, when i open the interaction record in the webic i am getting the error maintain the sales area data ,i am manually maintaing the sales are data in the crm could you please tell me why sales area data is missing while replication could you tell me how to rectify this error.I am using the standard transaction type 0010.
Thanks & Regards
Boyz..

Hello Shravanthi,
Have you looked at the screen in the screen painter in ERP (transaction SE51)? Maybe this will give you a clue to what data is missing.
Kind regards,
Johan Wigert

Product sales area data missing in crm

hi, expert
I'm currently having a problem with some of the products that are being replicated from R/3 to CRM.Product sales data initial synchronization is complete from ecc to r3,user create order is ok in crm.After a period of time,product sales area data missing in crm,we don't know when is lost,the problem is that we can't do an order for several products because there's no data in the sales and distribution tab(Sales Org., Distribution Channel) of the product master in CRM.

Hi ,
What you can do is,
Create a request for a material whose Sales Area data is missing in
CRM , and perform the request load in transaction:R3AR4.
And please check whether sales area data flows to CRM.
Put a filter in txn:R3AC1, to download single material or material
range.And before performing an initial load in txn:R3AS,please make
sure that sales area data is missing in CRM.Now, perform the initial
load in txn:R3AS.And please check whether sales area data flows to
CRM.
Check the filter settings in transaction R3AC1 for
object MATERIAL and please make sure that it would bring down all
the expected materials from R/3 along with the sales area data. I guess there is some
filter setting which is blocking it.
Please check the entries you have maintained in table MVKE - the entries
for the sales data maintained here must match with the ones maintained in the
filters.
thanks & regards,
Krishnen
Edited by: Krishnen Subramanian on Aug 9, 2011 8:47 AM

Use of Item Category Group

Hello All
can any one explain the functional use of Item category group maintained in CRM material master under basic data tab and also under sales and distribution tab.
what is the difference between two views and what happens if dont have value at Sales and distribution level.
Regards
Phani

Hi Phani,
1. Item category Group is just a key which comes from the Product master and helps in the item category determination.
Item category group in the Material Tab, is a general Item category Group valid for all sales areas.
Whereas the one maintained in the Sales and distribution tab becomes specific to that particular sales area.
For eg: To a Product HT-1011 u have assigned two sales areas say A and B
In the Material tab, we assign item category group NORM
In the Sales and Distribution tab, for sales area A , we assign item category group ZORM.
In the item category determination the following settings are maintained:
Assumption transaction type is TA.
Transaction Type: TA
Item category Group : NORM
Item category: TAN
Transaction Type: TA
Item category Group : ZORM
Item category: TANN
Now in the sales order if u enter product HT-1011 and choose sales area A, TANN will get determined, if u choose B TAN will get determined.
It is not mandatory to put the item category group. It onlu helps in the item category determination.In case u have not assigned any item category group, it will look for a item category dtermination entry something like:
Transaction Type: TA
Item category Group :
Item category: TAN
Wish this helps.
Regards,
Shalini Chauhan

*General item Category Group*      vs    *Item Category Group*

Hi,
What's the difference for the General item Category Group and Item Category Group in the material master?
Thanks.

Hi,
General item category grp is used in the sales processes like BOM, where we have higher item category and the default item
categories.
General item category grp would refer to the higher level item category and item category grp would refer to the default item category
General Item category Group is an extension item category group. Example: if one select item catagory group as NORM, but under item category group, NORM can further be classified as Service item, packagaing item or Normal
item using "general item category group".
Also, General item category group is maintained at client level, this field can be maintain from Basic Data View of Material Master. Thus in case item category group is missing, then general item category group is used for item category determination.
Item category group determines how a material is processed in the sales order. When processing sales and distribution
documents, the system uses the item category group to determine the item category and proposes it in the respective document. Item category group is defined in the Sales Org View 2 of Material Master Record.
Example, in the standard SAP System, the item category group NORM is defined for materials kept in stock and the group DIEN for services and non-stock material
Best Regards,
Amit.
rewards, if helpful.

Item category & item category group

Hi
What is the Function of item category and item category group?
thanx in adv

hi,
read this help file.
Using the item category group, you group together different material
types for item category determination from the SD view. For every
material type, you can define a default item category group which is
proposed by the SAP System when you create a material master record. For
more information on setting default values please refer to the section
"Define material type defaults.
In the sales document, the system determines the item category from the
item category group of the material and from the sales document type and
proposes this item category in the document. You assign item categories
to sales order types and item category groups elsewhere. You can find
further information on this in the section "Assign item categories".
Actions
If you define your own item category groups, the keys should start with
the letter Z, since this name convention is kept free in the standard
SAP System for this purpose.
1. Check whether you can use the item category groups in the standard
    version.
2. If you want to create new item category groups, you must enter an
    alphanumeric key with a maximum of 4 characters as well as a textual
    description.
Item Catgeory:
In this menu option, you define item categories for sales documents. The
item categories that are contained in the standard SAP R/3 System
together with the sales document types represent the usual business
transactions.
You have the following options for defining your own item categories:
o   Copy an existing item category and change it according to your
    requirements.
o   Create a new item category.
Recommendation
If you define your own item categories, the keys should begin with the
letter Z since SAP keeps this range free in the standard system and
protects it from being overwritten during release upgrades.
If you define your own item categories, you should copy similar item
categories that are defined by SAP and make the required changes there.
In this case, all the specifications of the existing item category are
copied - even the assignment to the sales document types. In particular,
the data for example concerning partner determination, pricing or
document flow which you do not edit on the detail screen of the item
category is also copied. Consequently, you can test the new item
category for the settings made without having to edit the other menu
options.
When copying sales document types, item categories and schedule line
categories, the SAP system automatically creates a log with the copied
data. Using the log, you can check whether all of the copied data
applies to your item category or whether you must make changes.
Note
If you create or copy a new item category that is to be used for a
delivery, you must also define a delivery item category with the same
name. The SAP system automatically transfers the item category that was
found for the sales document item into the delivery item.
Activities
If you only need to make minor changes to the existing item categories
(e.g. changed description), then you change this as appropriate. Minor
changes refer to parameters that have no controlling character.
If you need to make further changes, define a new item category by
copying a similar item category supplied in the standard system and then
change this according to your requirements. In this way, you can for
example define an item category for which a certain type of pricing is
carried out, or for which the data must not differ at header and item
level but which otherwise matches an existing item category.
If you want to create an item category, proceed as follows:
1. Enter an alphanumeric key with a maximum of four characters.
2. Maintain the respective specifications of the detail screen.
3. Also consider the additional functions on item category level and
     the item-specific settings in the general sales and distribution
     functions.
Regards,
Murali

Item category group during service order replication is incorrect

Hi,
We are trying to replicate Service order from CRM to R/3 and the service product that is used in CRM service order is got from r/3 named SRV_REPAIR.
In CRM when we enter SRV_REPAIR in Service order the item category YSRP(copied from SRVP) should be determined.
when i use the item category group LEIS(service w/0 delivery) in R/3 for service product then the item category is determined as YSRP correctly but the replication of service order fails with the message
"It is not possible to upload from mixed documents with scen. A activated "
please suggest which item category group should be used in a service product for replicating a service order from CRM to r/3.
Regards
Prathiba

Hello,
The problem might be that item category is assigned to object type BUS2000140.
This object type is not relevent to upload so you get the error.
Please check FM CRM_SALESDOCUMENT_FILTER.
FM   CRM_SALESDOCUMENT_FILTER
    check for upload relevant item object types
      if ( lv_obj_type = gc_object_type_item-sales                  or
           ( lv_obj_type = gc_object_type_item-cust_contract   and
             lv_sales_contract_active = true )                      or
           ( ( lv_obj_type = gc_object_type_item-credit_req or
               lv_obj_type = gc_object_type_item-debit_req )   and
             lv_trans = true )
         and
           <ls_orderadm_i>-product_kind <> gc_product_kind-iobject
      fill table with item guids which are relevant for the upload
        insert <ls_orderadm_i>-guid into table lt_item_guids.
      else.
        insert <ls_orderadm_i>-guid into table lt_item_guids_delete. <-!
      endif.
    endloop.
endif.
if scenario A is active no mixed documents are supported
if <ls_orderadm_h>-scenario+3(1) = gc_scenario_r3chg-int_chg.
    if not lt_item_guids_delete[] is initial.                        <-
      perform fill_bapiret2
              using 'W' 'CRM_ORDER_MISC' '036'
                    lv_msgv1 lv_msgv2 lv_msgv3 lv_msgv4
                    space 0 gc_object_name-sales 0 space.
      raise upload_not_relevant.
    endif.
endif.
Please see note 772267 to prohibit data transfer in this case. The error
message is related to scenario A you are using.
Scenario A is not working for
service items as scenatio A allows changes of doc in both systems so
CRM and ECC. As service items won't be replicated this can't work at
all.
In other words, if scenario A is used the sales order in ECC has to be
identically to the sales order in CRM. This is not the case in service
processing.
So again you have to prohibit data transfer from service orders to ECC
when using scenario A.
Hopefully the information helps!
Regards, Gerhard

Help on Item category group.

Hi experts,
In tab 'Sales: sales org.2 ' view of Mat master data, there are two option 'Item category group' and 'Gen. item cat. grp'.
And I know that the system uses former one to deteremine item category when we are processing sales.
But what's the latter one ''Gen. item cat. grp''? I have read the help doc. But I still very confused.
Welcome any suggestion.
Thanks very much.
-James

Hi James,
I will explain with an example.
Suppose if you are doing Third party processing ,you will create matl master with Gen. Item category group as 'BANS'.
If you create Sales order for this material, system automatically picks Item category as BANS. So no need to maintain while creating Sales order.
Based on Business scenarios if you assign item category in Material master for different material types, system will picks during sales order. otherwise system chooses standard Item category:TAN.
Pls check and revert back.
regards
Viru

Credit management....sales area data

hi gurus,,
I have some doubts in Credit Management>
1. In my development Server....Customer Master data > Sales Area Data > Billing Tab Page>CREDIT CONTROL AREA...is not reflecting.
using version 4.7... why is was not reflecting... any configaration settings is required??.
Anybody having configuration material of CREDIT MANAGEMENT and FREE GOODS DETERMINATION..
MAIL ID::: [email protected]

Hi ravi,
Notes on Credit mangement
SAP SD Credit Management
All business have their own credit management needs, SAP allows you to specify your own automatic credit checks based on a variety of criteria. You can also specify at which critical points in the sales and distribution cycle the system carries out these checks.
SM30 - Table/View
V_TVTW - Define Distribution Channel
V_TVTA_KKB - Assign sales area to credit control area
V_T014 - FI - Define Credit Control Area
T001CM - FI - Assign Permitted Credit Control Area to company code
OVXG - Set up Sales Areas
e.g. Sales Organization
                  Distribution Channel
                              Division
                  Distribution Channel
                              Division
FD32 - Customer Credit Management
OVAK - Define credit limit check by sales document type
Check Credit
A - Credit limit check and warning message
B - Credit limit check and error message (no sales order can be created)
C - Credit limit check and delivery block (block delivery if hit credit limit)
Options B and C -> used for checking open order values (when you create/change the sales order)
D - Automatic credit control with open order values
More control in transaction OVA8 - Automatic credit control
You check for open orders and deliveries, or just open deliveries.
or open order values with other options
Credit group
Allows you to combine different sales document types for the credit limit check
VKM1 - Blocked SD Documents - Finance have to released the delivery block
OVAD - Define credit limit check by delivery order
whether the automatic credit check occurs at the time of delivery creation and/or goods issue
OVA7 - Define credit limit check by item category
Set whether to include/exclude item category for credit limit check
OVA6 - Define credit group. You can groups together different business transactions which should be dealt with in the same manner with regard to the credit check.
You enter the credit groups when you configure the sales document types for credit management and define the (D - automatic credit check).
SAP default credit groups
01 - credit group for sales order
02 - credit group for delivery
03 - credit group for goods issue
OVA8 - Automatic credit control - Double click on the line items
You can have the followings credit limit check :-
Static
Depends on the customer total value of open orders, deliveries, billing documents and open items.
Open items
No of days open
Overdue open items checks is based on the ratio of open items that are overdue by a certain number of days.
Max open items %
The customer balance must not exceed a certain percentage.
Oldest open items
If you don't want to deliver to the customer at all when even only 1 invoice is overdue.
Tick the Check for Oldest Open Item and Set the field Days oldest item = 1.
Days oldest item
No of days allowed for overdue or payment terms.
Use of the credit check Oldest Open Item. If a user attempts to alter the order quantity of a released sales document
that was previously blocked, it would be reblocked again by the system. The system only reblocks the sales document if the new order quantity is above a certain % amount.
Released documents are still unchecked
The preset % is whatever you want to set it as when configuring your automatic credit processing. You enter a deviation % and number of days,eg, you can set it so that an order can be changed by up to 10% within 30 days of original order entry date without it going back on credit block.
Next Review Date
If a customer has a credit limit of 1000 USD, and you would like to restrict this credit limit only to be available in current month (say March). If the document day is in April then the credit limit is zero.
You can use the "NextReview date" and "Number of days" fields and combined it with the "Last int.review" field in customer credit master "Status" view (FD32).
VOKR - Display of work list for credit management (configure the display variant)
Free goods determination
Free Goods Determination in Sales Order
Free goods has the following limitations:
- Free goods can only be supported on a 1:1 ratio. This means that an order item can lead to a free goods item. Agreements in the following form are not supported: With material 1, material 2 and material 3 are free of charge or If material 1 and material 2 are ordered at the same time, then material 3 is free of charge.
- Free goods are not supported in combinations with material structures (for example, product selection, BOM, variants with BOM explosion).
- Free goods are only supported for sales orders with document category C (for example, not quotations).
- Free goods are not supported for deliveries without reference to a sales order.
- Free goods cannot be used in make-to-order production, third-party order processing and scheduling agreements.
- If you defined a free goods for variants in a generic article (only SAP Retail), you can only process the variants in the purchase order and goods receipt individually (as single articles). In other words, you cannot process them using the generic article matrix.
4.6x
Not all Sales Order can be used for free goods determination. You have to check the SD document category if it does not work. Only category 'C' are supported. Check transaction VOV8.
Assume that you want to configure an inclusive FREE goods routine. Customers must order a minumum quantity of 5 before any free goods can be assign. For every quantity of 3, the customer will be given 1 free goods.
WC07 - Maintain Number Range Intervals
e.g.
No   From number       To number
01    0000010000         0000099999
IMG -> Sales and Distribution -> Basic Functions -> Free Goods ->
Maintain Access Sequences
New Entries
Acsq
NA00
Save
Maintain Condition Types
New Entries
Ctyp   Name             AcSq
FREE Free Goods    NA00
Save
Maintain Pricing Procedures
Procedures
New Entries
Procedure   Description
FREE           Free Goods
Select Procedure FREE then click Control data
Step   Cntr   Ctyp
10       10      FREE
V/N6 - Activate Free Goods Determination
Assign Order Type OR with Document Procedure A with Procedure FREE
VBN1 - Create free goods determination
e.g. FREE inclusive
Material Min qty   From   are free good   Calc Rule   Free Goods
                       5           3                1                      1                1
In this example, if you create a Sales Order for a quantity of 10, SAP will prompt you 7 as the customer order qty and 3 will be free. Customer only pay for the 7 quantity.
Reward points if it helpful

Item Category Determination during Sales Order Creation

Dear All,
This is Chee Wee, i'm new to SD, i would like to seek for an advice for the topic related to Item Category in Sales Order.
We have a material "Mat005" define as "Stocked" Item category in MM03,
*Stocked means our MM team will always keep stock for the material.
The document Item category assigned to this "Stocked" are "NoPo" --> No Auto Po creation and "AuPO" --> AutoPo creation.
During the SO creation for Mat005 with Qty50 and warehouse stock availale for 60, i'm wondering when i select the itemCat "AuPO", the system automatic changed to "NoPO", but when i change the order qty to 70, then i'm able to changed the itemcat to "AuPo"!!
Can any Guru advice me what is the actual setting or configuration behind to determine which are the correct Item Category that i can choose?
Thank you very much,
Regards,
Chee Wee

Dear Chee Wee,
Basically tem category will determine based on these key combination
Item category group(Material master)+Sales document type(We enter doc type in the creation initial screen)--->Item category
For Example NORM+OR--->TAN.
As per your explanation
I hope In your case stock availability also one of the factor in the item category determination.This might have done some enhancement.
There are two item categories in your process one is "NoPo" --> No Auto Po creation and second one is "AuPO" --> AutoPo creation.
the system automatic changed to "NoPO", but when i change the order qty to 70, then i'm able to changed the itemcat to "AuPo"!!
60 Qty Stock available, you have created sales order for 50 Qt here requirement is less than stock availability so system will not allow you to enter AuPo item category Because there no need of auto PO creation for stock.
When you created sales order for 70 Qty, stock available only 60 so there is shortage of 10 Qty.now system needs to allow to create Auto PO to procure the shortage stock of 10 Qty, so system is allowing you to enter Yaupon item category.
There might be some work around kind take help of ABAPer to get the more details about your item category determination.
I hope this will help you,
Regards,
Murali.

ITEM CATEGORY GROUP VS GENERAL ITEM CATEGORY GROUP

Hi Gurus,
In material master,there are two fields, General Item categary group and Item categary group,
what is the significant usage of these two fields,
In F1 I'm getting same description,
With Regards,
J.SRUTHI

Hi,
Item Category Group is one of the component which along with the Sales Doc Type, The Item Usage and Higher Level Item Category decide about the Item Category in a sales doc.
As per definition General Item Category Group & Item Category Group both are to detrmine Item Category in Sales Document.
the Item Category Group is used to determine Item Category.
General item category is a broader term and used other than SD processes
Regards,
Ravi Duggirala
Edited by: ravi duggirala on Jun 23, 2008 11:04 AM

Item category group for Raw Materials

Hello Gurus,
Goodmorning,
I have a client requirement,
Here my client is selling the Raw materials , i have some confusion in taking the category group , what is the item category group we have to use for determing for the sales categories ? I don't find any special item category group for raw material . in material master as well as in item category determination in in sales document types too .
looking for your inputs in this regard.
Thanks &Regards
Ravi.M

Hello Ravi,
Sales of Raw material already being discussed some times back.
As I know, as per Central Excise law, you are not suppose to sell the raw material from a manufacturing unit.
Hence, you rename the ROH material code with suffix A. In tcode OSM2, activate sales view tab.
Apart from this, you need to maintain the renamed code in tcode J1ID with numeric value 1 under the tab Declared.
But, normal OR-LF-F2 process.
FYI - Choose of Material tyoe will be important than choose of general item category group. As I Cat group, Materials grouping that helps the system to determine item categories during sales document processing. If a group is configured specific to distribution channel, it has priority if the corresponding activity is distribution channel-dependent. In the standard system, there are normal items, items that signify services (and therefore need no delivery processing) and items that signify packing material, for example.
Thanks & Regards
JP

Missing Item Category Group in Sales Area data

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