Sales area data is missing when Customer contact replicated to CRM

Dear Experts,
I am facing some problem with the Customer Contact replication from isu to crm, problem is when i create a customer contact by using bct0 interaction record is replicated to the crm, when i open the interaction record in the webic i am getting the error maintain the sales area data ,i am manually maintaing the sales are data in the crm could you please tell me why sales area data is missing while replication could you tell me how to rectify this error.I am using the standard transaction type 0010.
Thanks & Regards
Boyz..

Hello Shravanthi,
Have you looked at the screen in the screen painter in ERP (transaction SE51)? Maybe this will give you a clue to what data is missing.
Kind regards,
Johan Wigert

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No sales area data in BP of "customer"?

Hi,
When I open a BP which is a customer, in "Sales area" there's no data in list. There's information at bottom of screen: "There are no sales areas for maintenance".
I really replicate sales area information into CRM and run report HRBCI_ATTRIBUTES_BUFFER_UPDATE and CRM_ORG_INDEX_CREATE to update buffer. And I have activated buffer for "SALE" in system.
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Long

Hi ,
I have faced the same problem , not only BP's but in Products also Sales Org was missing . Do a delta for DNL_CUST and for Material's . By that way my problem was resolved.
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Product sales area data missing in crm

hi, expert
I'm currently having a problem with some of the products that are being replicated from R/3 to CRM.Product sales data initial synchronization is complete from ecc to r3,user create order is ok in crm.After a period of time,product sales area data missing in crm,we don't know when is lost,the problem is that we can't do an order for several products because there's no data in the sales and distribution tab(Sales Org., Distribution Channel) of the product master in CRM.

Hi ,
What you can do is,
Create a request for a material whose Sales Area data is missing in
CRM , and perform the request load in transaction:R3AR4.
And please check whether sales area data flows to CRM.
Put a filter in txn:R3AC1, to download single material or material
range.And before performing an initial load in txn:R3AS,please make
sure that sales area data is missing in CRM.Now, perform the initial
load in txn:R3AS.And please check whether sales area data flows to
CRM.
Check the filter settings in transaction R3AC1 for
object MATERIAL and please make sure that it would bring down all
the expected materials from R/3 along with the sales area data. I guess there is some
filter setting which is blocking it.
Please check the entries you have maintained in table MVKE - the entries
for the sales data maintained here must match with the ones maintained in the
filters.
thanks & regards,
Krishnen
Edited by: Krishnen Subramanian on Aug 9, 2011 8:47 AM

Customer sales area data not replicated to CRM

Hello,
I'm setting up the data replication model for master data based on configuration guide C03.
We have the following customer master situation:
existing customers with nr range 500000 - 599999 and account group A are created in ERP and replicated to CRM.
new customers with nr range 600000 - 699999 and account group B are created in CRM and replicated to ERP.
PIDE settings are fine.
The initial download of CUSTOMER_MAIN en CUSTOMER_REL went well. I've set a filter in CUSTOMER_MAIN on field KUNNR: value between 500000 - 699999. Everytime a sold-to business partner is created in CRM or a customer is created in ERP, the data gets replicated to the other system.
So far so good.
But here comes the problem: when I assign a sales area to a customer created in CRM (nr range 600000-699999) in ERP, the sales area data is NOT replicated back to CRM. When I assign a sales are to customer created in ERP (nr range 500000-599999) in ERP, the sales area is replicated back to CRM.
Do I have to run BUPA_MAIN? I don't think so, because sold-to business partner are already replicated to ERP.
Is the filter in CUSTOMER_MAIN not good? Should I split the nr ranges into 2 rows: 500000-599999 and 600000-699999 instead of 500000-699999
System environment:
CRM 7 EnhP2 (CRM RDS)
ERP 6 EnhP6
Kind regards,
Koen

Hello,
I found the problem. The PIDE was not set up completely: I only set the account group for ERP customer in the 'R3-->CRM' dialog structure. I've added the account group for CRM customers as well, and now customer data of CRM customers added in ERP, is replicated to CRM.
Cheers

How , When and What is the significance of Business Partner's Sales Area Data?

Dear All,
What is the Sales Area data of busines partner , What is the significance of the same?
When it gets modified or extended?
How to maintain its configuration? How maintain its data!!
Hence i want to understand almost all about sales Area data of business partner.
Regards,
Dhruvin
Moderated: Please use the search before posting.
Message was edited by: Andrei Vishnevsky

Hello Dhruvin,
I think you shall have a look on the current help about this issue as it is a Complex ssue meaning "extense" and also one of the basic Points on the customizing and deployment of a CRM System:
Organizational Management in SAP CRM - SAP Library
Basically the Sales Area Data identifies your BP in your Sales Organization.
You define your sales organization so its fits your business requirements and real structure. f
Having this information properly defined helps to link data between SD and CRM so you can have for example: - The proper price for a customer when creating and Oportunity/ Sales Order.
- To restrict the access of the information of an employee.
Hope these hints help..
Regards

Customer Master Screen Enhancement XD02 / XD03 / XD01 in sales area data

Hi,
My requirement is to add custom fields for customer master enhancement XD01/ XD02 / XD03 in sales area data.
There are 5 tabs in sales area data. I want to add fields in sales tab after subscreen Agency business.
subscreen similar to Agency Business should be added.
I tried to create Screen group in SPRO and implemented BADI as explained in link below, even then my custom program is not displayed in customer master
http://wiki.sdn.sap.com/wiki/pages/viewpage.action?pageId=77005819
Please help.

Hi,
Please don't mind but I want to know have you activated the implementation?
regards,
Sarbajit

Taxes in billing document tab in sales area data in customer master record.

Hi Gurus,
I have a problem here. There is no country IN in the taxes in billing doc tab in sales area data. What is the settings for getting the same in customer master record?
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Edited by: Chetan Barokar on Mar 17, 2008 3:56 PM

Hi Chetan,
Go to the transaction XD02 then enter your Customer Number which is giving problem then go to the Sales Area Data-->Billing Documents Tab,there you check whether you have entered the tax detailes or not,
If not entered , enter the tax detailes.
-->If the tax detailes not coming in the Customer master >Sales Area data> Billing Documents tab
-->Also check the settings related to between Country (IN) and Tax Condition type (Tax Category) in the transaction OVK1
-->If the Tax condition type not assigned to the country IN assign the tax type to the country IN in the transaction OVK1.
-->Check OVK3 transaction also.
I hope it will help you
Regards,
Murali.

Fm or BAPI for Change Customer: Sales area data

Hello All,
I need to change tax classification in Sales area data of Changing Customer ( transaction XD02 ).
Function BAPI_CUSTOMERCRM_CHANGE looks like is ok for this, but I've try it and is not working, maybe i'm forgeting something or is not proper for this.
Do you know a function for this or an sample with BAPI_CUSTOMERCRM_CHANGE ?
Note: Function must not be for online store and Internet Sales.
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Hi again,
Not the BAPI COMMIT was the problem,
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User Exit for XD02 in Sales area data in Sales tab

Hi Sap Gurus,
I have a problem . I need help .
The requirement is
In XD01 transaction , In Sales area data, In Sales tab i need to add a Check box which i already have added.This check box refers to KNVV table-Zflag
In VA01 transaction , In menu goto -> header -> Sales , In Additional data B .
I have another Check box. This check box refers to Vbaktable-Zflag .
<b>I need the code and exact locations where to put this to get my issue resolved which is given below in Functional Description</b>.
Functional Description where you can understand better.
   Our custom logic will be initiated once the Sold-to Party (VBAK-KUNNR) is entered for any order type. When the sold-to party is entered the user exit program will check table KNVV for the custom field ZFLAG that corresponds to the Print Prices on Delivery Note flag (hereafter referred to as the Pricing Flag) and populate the same setting of the flag into the ZFLAG that will be on the Additional data B tab on a sales order at the header. The user can manually change VBAK-ZFLAG Pricing Flag setting to something different than what is populated for the customer master level.
If the user happens to change the sold-to party for any reason then the user exit program should take the following approach when populating the ZFLAG Pricing Flag in a sales order:
-     Recheck the ZFLAG Pricing Flag setting in the customer master for the sold-to party that the user has newly selected.
The user will still have the option to manually ZFLAG Pricing Flag on a sales order after the user exit program defaults it.

Transaction Code - XD02                     Change Customer (Centrally)
Exit Name           Description
SAPMF02D            User exits: Customer master data
No of Exits:          1
USER EXIT
http://www.sap-img.com/abap/a-short-tutorial-on-user-exits.htm
http://www.sapgenie.com/abap/code/abap26.htm
http://www.sap-img.com/abap/what-is-user-exits.htm
http://wiki.ittoolbox.com/index.php/HOWTO:Implement_a_screen_exit_to_a_standard_SAP_transaction
http://www.easymarketplace.de/userexit.php
http://www.sap-img.com/abap/a-short-tutorial-on-user-exits.htm
http://www.sappoint.com/abap/userexit.pdfUser-Exit
http://www.sap-img.com/ab038.htm
http://help.sap.com/saphelp_46c/helpdata/en/64/72369adc56d11195100060b03c6b76/frameset.htm
http://www.sap-img.com/abap/a-short-tutorial-on-user-exits.htm
http://www.sap-img.com/abap/what-is-user-exits.htm
http://expertanswercenter.techtarget.com/eac/knowledgebaseAnswer/0,295199,sid63_gci982756,00.html
Rewards if useful.........
Minal

Sales Aread Data button missing in BP transaction?

Hello,
I am using CRM 5.0 SR2 IDES system and having a strange problem. Although I have IDES client 800 available, i copied existing client 001 to 200 using SAP_ALL profile. Now my problem is that I don't see the Sales Area Data button on the toolbar when i am creating a BP of Role Sold-To Party or any other customer type role. I have already created a Sales Org. and even assigned values for Tupel, Division and Distribution channels. And also made sure that the flag for "Object Permitted in Determination" i set for all Sales Areas. If i login into IDES client 800 then i can see this button for Customer role assigned BPs.
Do i need to make any special customization setting to be able to see the Sales Area Data button? Also, i haven't maintained Territory Hierarchy. Can this be the reason for my problem? Can somebody please help/advice?
Thanks and Regards,
Vasu
Message was edited by:
Vasu

My problem is fixed. The last message from user unable to see the sales area data while creating BP
In short i did following changes to get the button visible:
<i>check the view V_TBZJ1 in transaction SM30 and see whether the line
Subheader Screen text Description Appl. Scrn.seq.cat.
CRM001 Sales area data CRM CRM1 CRM001
exist or not if not then pls maintain it.
Also check the view V_TBZJ1C for the lines below
Subheader Description Item number Active
CRM001 CRM:Sales area data 2 X
If this also not exist then maintain it.
After this you will be able to see sales area tab when you will create the BP in role SP.</i>

Sales Area Data of BP unavoidable?

Hi
i'm workin in a CRM system that has been permanently disconnected from the ERP because of a spind off/management buy out
I wanted to make standard transaction type CMIC (individual contract) in CRM usable, very very basic, without pricing functionality and any extras, just a manual amount of money to be edited in a product position and that's it.
I get the error message that the currency is not there and that the sales area data of the BP is not accessable. I get these messages before providing an item oder material number. Just after providing the sold-to-party and pressing enter. No difference if i work in WebUI or in SAP GUI CRMD_ORDER
A check shows of the BP in role CRM000 sold-to-prty shows that indeed there is no sales area maintained and no sales area data accessible / all the fields are greyed out
A check in the customizing shows one distribution channel and even a division but i think the data is corrupt, the sales area choosing fields in the BP are white without content, the BPs dont have any sales area data, all fields are greyed out. So there is no way to write any sales area data into the BP, it would be needed for hundreds of BPs anyway so this is not the way.
Now the system insists on the currency in the transaction type CMIC. The currency is copied from the sales area data from the BP. It cannot be provided manually. I will have to find a way to achieve this. I just saw, that it is the same with transaction type TA, so i guess all the sales transactions will have that problem in common
What can i do? I checked the org units in the transaction. They do have an attribute 'Currency' that is filled 'EUR' but the system doesn't care
The weird thing is that opportunities (with the same BPs and the same product) can be created without errors - and there EUR is provided as currency in the item by default...?
Any ideas
Thx

If you are a functional consultant
Once the transaction's org determination is done, you can always check the information from the Header Organization tab. This is you know already. If you want to know the Sales Areas a Business Partner (sold-to) is maintained, then go the BP maintenance (Transactio BP ), select the appropriate role - in your case sold-to role of the BP. If you are already not in the Sales Area then click the Sales Area Data button in the toolbar. Then click Choose sales area button in the Sales Area section.Inthe popup, if you click the Maintained Sales Areas, you will see the actual Sales areas the customer has been extended to.
I am sure you know the above facts too. Well,
If you are a technical consultant
The Sales Org details of the transaction can be erad using the function module CRM_ORGMAN_READ-xxx There are more than one FM to read depending upon where you want to read that from - like from the order buffer (good in BAdIs when creating / chaning the order) or fromthe DB. Pick one you want.
To read the Sales area of a sold to BP, the data is available in the table CRMM_BUT_FRG0080 You can get the maintained sales area information for a given BP. You can also use the function module CRM_BUPA_FRG0080_READ
If this is not what you wanted, then you must rephrase your question for me to understand.
Easwar Ram
http://www.parxlns.com

Tables in CRM- Sales Area Data

Hi,
We have downloaded the Customer Master from R/3 to CRM system. Initial Load was successful and delta is also working fine. We are getting the R/3 sales area data in CRM system when we open a BP.
But here our issue is, we could not locate the sales area data in any of these below CRM tables -
CRMD_ORGMAN
CRMM_BUT_FRG0081
CRMM_BUT_FRG0080
This data we require for BW purpose, Can anyone help me where I can get this data?
The Bdocs coming from R/3 to CRM contains complete sales area data.
Thanks&regards,
kalyan

It depends on the tab you have maintained for sales area.
CRMM_BUT_LNK0011 holds the sales area data for the sales tab on the screen.
CRMM_BUT_LNK0021 holds the sales area data if the shipping tab is maintained.
Similarly if the billing tab is maintained, you ll find the data within the CRMM_BUT_LNK0031 table.
I hope this helps.
Regards,
Gaurav Gera

Sales Area Data isnt replicating from CRM to ECC

Hi Gurus,
We are replicating some BPs of certain groupings from CRM to ECC.
We performed all steps relevant for this task mentioned in Best Practice u201CMaster Data Replication C03u201D. After performing the
steps results are as follows:
u2022     BP General Data is replicating without any trouble.
u2022     When registering sales area data in CRM and trying to get this replication to ECC we see that the BP Sales Area data isnu2019t replicated.
Monitoring SMW01.
The BDOC BUPA_MAIN ended with the following error:
Messages for business partner 0007000362: Fill in all required entry fields
Action already taken:
After reading this message I have reviewed the mandatory fields per Account Group in ECC and mapped them with the CRM ones. Even this changes I still can get sales area data in the ECC BPs replicated.
Is there something I am missing here.
Thanks for your help.

Hi,
Regarding debugging from CRM to R3. Please follow the below steps.
There are 2 methods to debug the Business Partner (BP).
First Method:
1)     In CRM, Go to SM59 -> ABAP Connections => The ECC client -> See if the saved user (in logon details) that is used to connect to ECC from CRM is a Dialog user.
2)     You can use transaction code SU01 to check User Type of User.
3)     Deregister the Queue through SMQS.
4)     Make changes to BP.
5)     Go to SMQ1, Select the Queue name Double Click 2 times then select the Tool bar (Debug LUW).
Second Method:
1)     Put a break point in Function Module SMW3_MFLOW_UPDATETASKBDOC.
2)     Create a BP and before save, type /h to activate debug, Mark update debugging option.
3)     When stops in Function Module u201CSMW3_MFLOW_UPDATETASKBDOCu201D you must be sure to set header-dbgmode = 'X' this will make the BDoc stay stopped in SMW01.
4)     Go to SMW01 and type /h and process the BDoc.
5)     Put a breakpoint in Function Module u201CCRM_UPLOAD_AFTER_MAP_HANDLERu201D and be sure to change LV_SYNCHRON = 'X' this will allow you to connect in ECC.
If the variable LV_SYNCHRON does not have any value, then it will work as background task, if the value is filled with the value u2018Xu2019, then it will allow debugging in R3.
And another point to be noted here is, the user type of the R3 should be Dialog User. If the user is not dialog, then it will not connect with R3.

Making a field mandatory in additional data tab in sales area data in XD01/XD02

Hi,
Making fields in additional data tab in sales area data in XD01/XD02 as mandatory is not achievable through configuration. Also, user exit SAPMF02D was not helpful in achieving this. Kindly help me on this.

Is this a new field you are creating or an existing field you want to mark as mandatory? My impression from your original post was that it was the second. If so then you don't need to create an implementation of CUSTOMER_ADD_DATA as there must already be one, instead you should be looking for the implementation that manages data for the screen you are interested in. This might be why you don't see your BADI get activated when you go to "area data -> extras -> additional data" as it isn't the right implementation.
If you just want the field to be mandatory when the user goes into the additional data tab I would code this in the screen of the customer exit. If you want this field to be mandatory whether or not they enter other additional data then you should try the method of the badi Nabheet suggested but not in your own implementation.

Sales area data is missing when Customer contact replicated to CRM

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