Missing reflection and captions

I have been sending out my iWeb addresses to my friends and one, who has both a PC and a Mac, reported that when the site was opened and the slide show is loaded and played on the PC, the reflection and captions were present, but when Safari was used on the Mac Mini, no reflection and captions were visible. Does anyone have a suggestion as to why this happened, and what could be done about it? I want my captions to be able to be viewed when watching the slide show.
Thank you.

I have discovered that, at least in one case, when a Mac user opens my sites with FireFox, the captions don't show and Windows users can use IE or FireFox and the captions show, but the reflections do not.

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