Mobile phone not able to connect to my laptop

On trying to connect my phone to my laptop it shows message as "Pairing update needed" and later shows "pairing failed".
I have installed the bluetooth and lan driver you had sent earlier.
Also, i have recently changed my hard disk with a new one. All the softwares were installed properly but I do not why there occur a long delay before the login screen to appear.
Request you to help me with a solution earliest possible.

@annu18,
Hello and thank you for posting on the HP support forums. So that we can provide you with the best possible support please check out the following link.
Advice for asking the "Very Best Question"
As well when posting please include your Full Model and Product Number.
When you post back please include more information about what type of phone. Can you pair any other bluetooth devices. Any information will be of help.
Now for the other issue please include if you reinstalled with the recovery media or used another version of the operating system.
Please post back when you have a chance.
Thank you again for posting and have a great day.
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
D5GR
I work on behalf of HP

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