More PC to Airport Express problems

I've been all over the iFelix site and this forum and still can't solve the problem. My new tenant can see the network but gets an error "can't connect" before being prompted for the Network Key.
I've put her wireless card ID (MAC number) into the Access Control from Airport Admin - thinking this might help. Seems like the PC is the problem, not my settings but having never tried this before...
ibook G4 Mac OS X (10.3.9)

Okay, trying the 'turn off encryption' move - tenant at night class so won't know the results for a while.
We had already sorted out the Equivalent Network Password issue - the problem was she couldn't even get to the stage where that was an issue.
BTW - using 13 ASCII code in plain text, but thanks for the help in understanding how to get to HEX via the Airport Admin utility, that had totally fuddled me up 'til now.

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HT1515 Just installed Airport Express on Mac 10.6.8 Can't see base station. Hard Reset the Airport. Rebooted machine. How can I tell if this is a Mac problem or Airport Express Problem?

I have a Mac 10.6.8. Just installed Airport Express. I can't see any base stations. I did a hard reset on the Airport Express, turned off all devices, turned them back on. I see plenty of Airport networks in the neighborhood. How can I tell if I have a Mac problem or an Airport Express problem? Airport Express blinks Amber.

Obviously, I'm still using ethernet to be able to reply to this.
Alright, use the same ethernet cable to plug directly into the airport express. This will FORCE the airport utility to now see it regardless of weak signals & interference. You can set it up that way.
BTW, what is the original intent on the express?

Another Airport Express problem thread.

Hi Everyone,
I got a Powerbook recently and like many on these threads I am beset with Airport Express problems.
Here's my story. I purchased my Powerbook about a month ago and popped into the Apple Store to ask about the best way to have wireless internet access at home. They recommended the D-Link DSL-300T ADSL modem and Airport Express. I purchased these items and set everything up at home. This didn't work. After a week of talking to Apple, I got the answer to my problem from a Mac message board. Supposedly the ADSL modem recommended by Apple and stocked in their online store wasn't compatible with the lastest version of Airport Express 6.2.0. So I dowgraded the firmware to 6.1.1 and everything worked fine. My next problem was after running an OS X software update which I can presume also updated the Airport Express back to 6.2.0. So again I downgrade to 6.1.1 and it works again. Then I have to get my Powerbook replaced as the refurb Apple sold me didn't have the superdrive in it that Apple advertised, so I transfer my settings and files and i can go online for a couple of days and then it stops working again. I do the downgrade again but this doesn't help. So I take it to see a genius at Apple who performs the AE update 2005-001 which he says will solve the problem of incompatability with 3rd party modems. Take it home, it doesn't work. Powerbook almost gets thrown out of the window.
Why is something that should be so simple so difficult.
My questions are does anyone have a D-Link DSL 300T modem that works with the update 2005-001 ???
Why do Apple recommend an ADSL modem which doesn't work with their products ???
What ADSL modem for the UK does work with Airport Express ???

Hi Bollard, not sure whether this would work with the current model of the modem, but I ran into problems with the DSL300+ when first using it wit an airport extreme, back in 2003.
I eventually resolved the problems by using the modem in bridging mode. Not sure if this would be applicable with the new model, or whether it work if you are needing PPPoA rather than PPPoE, but for what its worth my experiences and solution can be found at http://discussions.apple.com/thread.jspa?messageID=607296&#607296 I've had a fair bit of positive feedback from people who found it worked for them, at least with similar equipment and connection protocol.
Cheers
Rod

Transmitting to more than one airport express from iTunes

Are there any plans to update the system so that iTunes can transmit to more than one AirPort Express or An airport Express and the computer at the same time?

paulcart, Welcome to the discussion area!
For quite some time, the ability to stream iTunes to multiple AirPort Express (AX) has worked.
Are there any plans to update the system so that iTunes can transmit to ... An airport Express and the computer at the same time?
We are all users like yourself and therefore have no special knowledge of upcoming changes. As you know from reading the "Help & Terms of Use" for this area, speculation on future Apple products or services is not allowed.

Can I use more than one AirPort Express to deal with access problems on my system?

my house unfortunately has wall-boards which have a layer of tin foil on them, which is great when you are looking for cheaper heating bills, but is absolutely awful when trying to install Wi-Fi!

Yes you can, you could either run cat 5 cable to each one and have them as seperate wii networks or do as I do and use the as range extenders.
See http://www.apple.com/uk/airport-express/
Extend an existing Wi-Fi network’s range.
If you already have a wireless network in your home and want to extend its range,AirPort Express can help. Just place it in range of your primary base station — anAirPort Extreme, AirPort Time Capsule or another AirPort Express — and near the area where you want your wireless connection. Launch the easy-to-use AirPort Utility app on your iOS device or Mac, and you’re mere minutes away from long-range Wi-Fi enjoyment.

More AirPort Express problems and questions - sigh

I finally got my MBP to connect to the Internet yesterday, thanks to lots of help from Tesserex. This evening I tried to connect my partner's MacBook to the network and ended up having to reconfigure the AX because nothing worked again. Now the AX LED is flashing yellow again, and yet I am able to connect to the Internet wirelessly - I am typing this on my MBP. I am indeed confused as I thought the LED should be solid green, indicating good connections all around. Any ideas about this?
I also tried to secure my network with WPA, but this caused everything to screw up again, so here I am with no security and on the Web. Pointers for a newbie would be much appreciated.
I still need to get my partner's notebook to connect to the Web too.
My set up is DSL modem > Ethernet cable to Linksys DSL router > Ethernet cable to Apple Express (AX) port > wireless to MPB (in addition, I have two Ethernet cable connections from the Linksys routher to my two desktop PCs.)
Help would, as always, be much appreciated.
Holly
MacBook Pro 17" Mac OS X (10.4.7) 2.16 GHz Intel Core Duo processor with 1 GB DDR2 SDRAM

Ok, the Linksys is a non-wireless router, so we don't need to set up any of the wireless-type (WEP or WPA) on it, however, you may want to consider using MAC filtering. With MAC filtering, only the computer's MAC that have been entered into the filter can access the router. That would mean any other network device would not be able to use this router to access the Internet until their MAC address gets added to the filter. MAC filtering isn't hack-proof, but it will make it harder for amatuers to access your network. (Note: This will only be effective for computers that you will have connected directly, using an Ethernet cable, to the Linksys, so you don't need to do this for your wireless computers.)
To setup MAC filtering on the Linksys:
- Open a web browser and point to 192.168.1.1
- Enter the Administrator username and password at the prompt. (The default username is blank, and the password is "admin.")
- Click on the "Advanced" tab.
- Click on the "Filters" tab to select it.
- Click on "Edit MAC Filter Setting" button.
- For each MAC you want to access the router, enter it's respective MAC address into the appropriate window in the following format: nn:nn:nn:nn:nn:nn
To setup wireless security on your AirPort Express Base Station (AX):
AirPort tab (optional)
- Create a closed network (checked)
Change Wireless Security
- Wireless Security: WPA Personal
- Network Password: <create a password for your wireless network; this will be the same password that you will enter when you connect to the network>
- Verify Password: <enter the same password you used in the previous step>
Base Station Options - WAN Ethernet Port
- Enable SNMP Access (unchecked)
- Enable Remote Configuration (unchecked)
- Enable Remote Printer Access (unchecked)
Wireless Options
- Transmitter Power: 10% (Note: If you are having any trouble connecting to your wireless network, you should increase this value. The idea is to find the ideal power where only computers in the house can access the wireless network and not your neighbors.)
Access Control tab (optional)
- + <add the computer(s) that will access this wireless network>

Airport Express problems with new MAC MINI and DLINK router SOLVED

Hi just thought I would post this as it may well help others experiencing similar frustrations with new core duo mac mini and wireless connection or quality problems across the network / internet etc
I have a 3 week old, new mac mini core duo 1.8ghz 2gig ram, 120gb disk - First Mac, connecting to my exisiting wireless network via DLINK ADSL Router 2MB Broadband also one windows laptop and pc also wireless on the network and two airport express potins to stream itunes to
Problem was briefly
Mac worked fine, but the network connection just far too slow, laptop and pc, 1800+ kbps downstream mac mini 90 - 150kbps (http://www.adslguide.org/tools/speedtest.asp)
also if i ping the router directly from terminal (ping -c 20 192.168.1.1) average response 12+ ms with 20% packet loss, yet laptop and pc avg 2ms no losses
Spent 2 evenings on frustrating calls of more than 1 hour each (due to being cut off , then ring back and closed etc etc) and carrying out a the helpdesk troubleshooting (I am an IT consultant I think I am above this level), eventually an archive and install of the os as well
last night I call for the third time, insisting I dont wish to carry out any further troubleshooting, and want it replaced and resolved or my money back
I receive a call back from product specialist (not sure if thats mac mini specialist or airport) but we resolved the issue (his knowledge far superior to the help desk do this do this attitude)
between us we carried out the folowing and resolved the problem and I am now very happy
mac now downstreaming also in excess of 1800kbps (as expected for 2mb broadband)and no packet loss
This problem was resolved by switching off the turbo option hidden away in the routers settings, under wireless configuration
Supposed to improve performance, but its rubbish and will make hardly any difference under mac os to the speed but will certainly affect your mac mini performance(you may have a similar setting switched on in your routers and mac os dont like it)
We stumbled across this by first disconnecting one of the airport express devices from my dlink network, and using it on its own default apple wireless settings, effectively making it a standalone wireless network, and not via the dlink router
we then carried out the same ping with the ip address of this device (from airport admin utility default 10.0.1.1) and the results were fantastic 2ms avg no package loss
this established it was something with the router, and how we then interrogated the routers settings and found the turbo on option within wireless configuration
you may not be able to replicate this if you dont have an additional network you could join (such as airport express), but probably worth checking your own router settings for something similar
Hope that may be of assistance to others, sorry that its a bit long winded and garbled, but I'm just so excited to finally get my new mac working as i would expect it to
Also perhaps insist on speaking to a product specialist immediately that the helpdesk are unable to help you

Hello macfar14. Welcome to the Apple Discussions!
For just streaming iTunes and/or for sharing a USB printer, the AirPort Express Base Station (AX) just needs to be configured as a wireless client ... which you already attempted to do.
Just to be sure nothing was missed, here are the basic steps to do this:
Either connect to the AX's wireless network or connect directly, using an Ethernet cable, to the Ethernet port of the AX, and then using the AirPort Utility in "Manual Setup" mode, make the following changes:
AirPort > Wireless
o Wireless Mode: Join a wireless network
o Network Name: <existing wireless network's Network Name or SSID>
o Wireless Security: <select the encryption type of the existing wireless network>
o Wireless Password: <enter the existing wireless network password>
o Verify Password: <re-enter the existing wireless network password>
Music
o Enable AirTunes (checked)
o iTunes Speaker Name: <enter desired speaker name>
o iTunes Speaker Password: (optional)
o Verify Password: (optional)
o Click Update to write the new settings to the AX
In iTunes:
iTunes > Preferences... > Advanced > General
o Look for remote speakers connected with AirTunes (checked)

Airport Express problems

i bought an airport express for my home, i have a new imac intel core duo, its my first mac ever so I’m still learning. i also have an older PC that connects to the airport express as well. the problem I'm having is that the wireless connection drops randomly and seems to get more frequent and the only way to fix the problem is tup unplug the airport express and plug it back in to restart it. i brought back the router and got a new one and the new one seems to have the same problem but much more frequent almost two or three times a day I'm doing this. what’s wrong and how can i fix this problem?

Yes Duane you are absolutely right. My mistake, I obviously missed the word 'Express' in my haste. I dropped into the forum during a rare dull moment in a normal hectic day. My apologies fabulousadone and Duane.
fabulousadone, my first suspicion is interference. How far away from the 'AIRPORT EXPRESS' unit are the computers.
Is there a 2.5 Ghz portable phone,microwave oven or other wireless device in the proximity.
Did you 'enable interference robustness'. This is found in system preferences/network/drop down menu under 'show:' to read 'airport' /click on 'options'/
then check 'enable interference robustness'

Maxtor Shared Storage (NAS) + Airport Express problems

Dear forum readers and network pundits,
I have just recently bought a 500Gb Maxtor Shared Storage (MSS) ethernet drive, to which I'm planning to make regular backup of files from my wirelessly connected MacBook Pro and Mac Mini. Both computers are connected to the Internet via Airport Express, which, in turn, is connected to a router/modem. The MSS is attached to an RJ45 socket on the modem, next to the Airport Express RJ45 cable.
The problem is that I cannot seem to make a proper connection to the MSS. I can access the drive's web interface through Safari, but I cannot mount it as a network drive in the Finder. When hooking up my MacBook Pro to the router/modem directly using a RJ45 cable everything works like a charm, so I know the drive works fine. The problem seems to be the transition from the wired router to Airport Express.
I'm no network wizard in any way. When things don't work from the start I'm left scratching my beard, which is why I turn to the vast bank of knowledge contained here. Please help me. Is there a button in the Airport Express settings I can push to make it work, or do I need to by more hardware?
Looking forward to your help.
Cheers,
Andreas
P.S. I'll churn out brownie points by the bucketload for any helpful answers
MacBook Pro & MacMini Mac OS X (10.4.7)

This seems to me related to this problem
http://discussions.apple.com/thread.jspa?threadID=795814&tstart=30
I think it's the mixture of wired and wireless in combination with certain routers.

Airport express problems - complex network

My network is a little more complex than a typical home network.
I have a broadband router from my service provider (BT) which is then connected via ethernet to my Airport Time Capsule. This time capsule is connected to an iMac and to a couple of ethernet cables which run elsewhere in the house. I have successfully added two Airport Express units to wirelessly extend the network. Neither of these have ethernet connections back to the Time Capsule.
The third airport express is further away and therefore is connected via ethernet. The connection is as follows:
ISP BB Router > Time Capsule > Ethernet to 4 port ethernet switch > Ethernet from switch to Airport Express
Now the problem:-
I can see the Airport Express in Airport Utility as a new device awaiting configuration, but when I select it (after gathering information on the network) I receive the error message "An unexpected error occurred. Try again". I have tried soft, hard and factory resets to the airport express, but none of these have resolved the problem.
I need the 4 port ethernet hub in the network as there are other devices which are also connected to this hub (xbox etc.) and I only have one ethernet cable into the room...hence using the hub to share this single connection.
Any help/guidance much appreciated

Bob,
Thanks for the advice. I've made the changes you suggested and restarted the iMac and was then able to successfully configure the AE as a wifi extender using Airport Utility. However, when I then moved it to the room in question and connected it via ethernet to the hub and from there back to the time capsule, strange things started happening!
Firstly, my internet connectivity dropped out completely (meaning I lost all wifi in the house..including the time capsule). Airport Utility was showing the Internet as 'disconnected' and I checked this on both my iMac and iPad and got the same result. However, I know the DSL connection was fine, because a hard connection into the Service Provider BB router gave me connectivity. So, I did a soft reset of the time capsule and this seemed to resolve the main problem (I have my main wifi network back)
However, I now see the following in Airport Utility under 'WiFi':-
The master bedroom AP is showing as 'not connected'...which really can't be down to wireless signal (the Master bedroom is directly above the study where the iMac and time capsule are. Will a soft/hard reset resolve this? I didn't want to change anything at this stage.
The Airport Express which I have just configured is the Morning room AP. It was previously showing as 'green', but now became 'orange' with no intervention from myself. Is there a way of seeing what the error message is?
Strangely, when I switch to the 'Ethernet' view in Airport Utility, I see the following:-
Not sure why this would look like that?
Any guidance most welcome.

Airport Express Problems Setting-up on PC. Won't 'continue'.

I have just bought an Airport Express so I can play iTunes music through my stereo downstairs using the Remote App on my iPhone.
However I can't set-up the Airport Express.
I've had repeated failed attempts and have done factory resets on AX, I've un-installed and re-installed the AirPort Utility and yet no joy I reach the same point again and again.
The Airport Express (Base Station) shows up in the AirPort Utility however when I click "Continue" to set it up I get the following:
"Are you sure you want to switch wireless networks? ..." I click OK
"Connecting to network 'Apple Network ####' Please Wait..." (Green Progress bar shows briefly)
Then it returns to the original "airport utility found an AirPort Express..." page and no further progress is made, If I click continue again, same exact thing.
Any ideas?

Well it took me 6 hours to suss out but I got there in the end. There really does need to me more detailed instructions on installation and set-up as well as better installation software.
Basically I plugged the airport express (AX) straight into the router and it prompted me to update the firmware, which I did. I also updated the AirPort Utility (on prompt) when I opened it.
Prior to this it was impossible to enter my 10 character WEP code, the updates gave me more options.
Anyway once I opened the AirPort Utility it told me there was 1 unresolved problem which was the WiFi connection, so I repeatedly selected the network name and entered the WEP code but the unresolved issue wouldn't disappear. I soon realised I needed to continue and ignore the unresolved issue (can't remember the exact terminology) as the settings I had entered would only be applied upon restart. Once the AX had restarted it applied the new settings and the light turned from Amber to Green! I then unplugged it from the router and the green light remained! From there on it was easy to use.
If apple simply stipulated that the AX should be directly connected to the router for initial configuration and changed the terminology on the installer to say "apply settings & restart" the whole process would be much easier and would only require a degree to set-up instead of a doctorate in brain surgery.

Can't figure out my Airport Express problem...

I can't connect to the internet with my Airport Express. I've tried every option but none seem to work.
I have a RCA Digital Broadband box, which has a ethernet cable that I plug into my Airport. This is a sublease apartment so the internet was already set up and I just want to make it wireless.
When I go through the setup I choose "I don't have a wireless network and I want to create one" and then I am confronted with the "Bridge Mode" or "Single IP address using DHCP and NAT." I've tried both to no avail. When I choose "Single IP address using DHCP and NAT" it actually tells me that the light will blink amber and asks me to ignore, skip or cancel. The "Bridge Mode" goes straight to the screen I am confronted with if I skip the amber light warning.
It asks for: Configure IPv4, IP address, Subnet Mask, Router Address, DNS Server, Domain Name and DHCP Client ID. I leave it all as is so only IP and Subnet have information filled in.
Anyways, this fails as usual. I get the error saying that the "Apple wireless device does not have a valid IP address." I can pull the ethernet from the Airport and plug it into my laptop and I am connected in seconds... it's very annoying. Any idea of what I am doing wrong?
Sometimes, actually, I get the light to turn green and it says I am connected but the internet still doesn't work. Figures.

Hi,
Well, I went through the entire process (selecting bridge) and ignored the last problem where it said that Airport didn't have a valid IP. The light on my Airport is green and my Airport icon on my mac gives me full bars; however, there is still no internet.
I went into the internet options as you suggested and here are the results:
Connect using: Ethernet
Configure IPv4: Using DHCP
IP Address: 169.254.18.108
Subnet Mask: 255.255.0.0
Routher: (blank)
DNS Server(s): (blank)
Domain name: (blank)
DHCP Client ID: (blank)
Ethernet WAN Port: Automatic (Default)
Connection Sharing: Off (Bridge Mode)
When I press the airport tab and click status, which says normal and is green, it brings me to a new section. This section says there is an issue with my internet connection and the cause is that my "Apple wireless device does not have a valid IP address."
That seems to be the issue. I don't know how to fix it though. One thing that looks out of place is that when Airport Utility is searching for my Airport Express network, it reports that the IP address is fe80::21f:f3ff:fef9:fe54%en1.

AirPort Express problem on MacBook Pro

I'm having problems connecting to the internet via work place LAN while booted up in Lion. Sometimes I can go into settings preferences or what ever that's called and get it to work by trial and error but it's very difficult. Right now I'm using AirPort Express connected to the LAN but I get the same problem when connecting directly to the LAN. And again I can sometimes get conection by trial and error but with great difficulty. What's strange though is that when I boot up into Windows 7 bootcamp I get a connection emediately with no problems.

I had the same problem. The Airport Express (used to provide ethernet access to a G5) would join my b/g 2.4Ghz network (from Dual Band Airport Extreme) instead of the 5Ghz "n" network (from same Airport Extreme)
Oddly, when I changed my Dual Band Airport Extreme from "802.11n only (5GHz) - 802.11b/g" to "802.11n only (5GHz) - 802.11b/g/n" my Airport Express would join the 5Ghz network fine.
This seems to be somewhat finicky, but i've got it working the way I want at the moment with the current settings:
Airport Extreme:
Create Wireless Network
802.11n only (5GHz) - 802.11b/g/n
Channel (Manual) 161, 1
Use Wide Channels
Airport Express:
Join Wireless Network

Airport Express problems with Vista

I have read on here that people are running the express with Vista an I am not sure how? I loaded the disk and everything come up but the Airport setup assistant. When I open the Airport asmin utility it is blank. I am not sure how to get this up and running any help is appriciated.

I have the exact same problem trying to connect my Airport Express to my Vista laptop. I managed to get around it by using the Admin Utility, choosing "Other..." and then entering the router IP (for me 10.0.1.1) and password "public".
However after I have enabled WPA2 Security the connection does not work that good. After a short while throughput is degraded and then it drops the connection completely.
Is Airport Express supposed to work with Vista or what am I doing wrong?
HP Pavillion Vista Other OS

AirPort Express (Problems with multiple remote speakers

I've been so far successfully using several AirPort Express base stations to stream music from Itunes to differant rooms in my house. A week ago I suddenly started getting an error message ("Unknown Error -3256) when attempting to stream to multiple rooms. Anyone else having this problem all of a sudden? I've gone thru the configuration for Airport and each base station and everthing seems to be in order.... Any ideas... Anyone? thanks

A lot of people including myself have been having problems with the airport. We think it's the AirPort update or the security update that is causing problems. If you're experiencing problems or slow downs with your internet then that's also part of the update. Wait till the next update or we find a workaround to this problem.

More PC to Airport Express problems

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