Motherboard failure - G4 Powerbook

I have a 15" powerbook G4 which I purchased in May 2006, and last week the machine failed to boot. I took it to the local Apple Store and they tell me the motherboard was fritzed and was quoted AUD$1600 to replace it.
Interestingly, a neighbour with the same model machine - just 2 days within warranty - had his machine diagnosed with the same problem at the same Apple Store . They tried to get him to pay for the repair even though he delivered it to them BEFORE the warranty expired - it just took them 3 weeks to get to it!
I would be interested to know if anyone else has experienced a similar problem and if it is unreasonable to expect more than 12 - 18 months operation of this rather vital component.
Thanks in advance..
Tony

I have the very same problem. my powerbook is a little older than 2 years and so far i've been really happy with it. it was a pretty big investment for me and now i can have it fixed for around 1,500 euros. nice.
i'm really not happy about it and to be honest i rather feel let down. i got a powerbook because i love its aesthetic and easy to use qualities and because apple is not so susceptible to viruses and other such stuff. right now though i don't know if i ever wanna spend so much money on an apple product ever again if it's gonna go to bits in no time. my old pc laptop lasted me six years and if it wasn't for the memory and speed and stuff i'd still use it. it's bloody microsoft but at least the motherboard doesn't die overnight. i've searched a few forums and apparently this powerbook malfunction is quite common. how can that be???
i'm currently looking into getting a second-hand motherboard if possible and have it installed by a private person who knows their stuff. doesn't look good though.
good luck to you! i

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Motherboard failure: license redemption and changing OS?

Hi,
I own the CS6 Premium Production package -- I am a student -- which I purchased in September 2012. I have it installed on a MacBook Pro running OSX 10.6.8. Unfortunately I have recurrent problems with my computer: the motherboard crashed twice in late 2012 and early 2013 -- I already contacted Adobe Support at the time because the softwares were considered to be still installed on "another computer" due to the change of motherboard and this issue was solved very quickly -- and I am currently encountering what seems to be the same motherboard failure.
For now I haven't repaired my MacBook yet and I don't need -- yet -- troobleshooting concerning the licenses but I can't boot it anymore, which means I cannot cancel the license of my Adobe softwares. As it will probably be the motherboard again (same symptoms) I would like to know before handling my computer to Apple if it will be possible to cancel, again, my previous install on this almost-dead motherboard once it is replaced.
Second question, because I am a bit fed up with this expensive Mac issue, I am considering going back to Windows but I feel trapped for my also expensive Adobe softwares are Mac-only: what are my options? Is there any chance to do that for free since I would obviously exchange Mac for Windows and not be using both? Being a student, are there any additional options?
Best regards,

Thank you for your reply. I tried the chat earlier but for some reason it wasn't working... I'll give it another try now.
I took a look at the form to fill out for changing OS, I don't find the name corresponding to my boxset (here is what it looks like). Is it under a different name than "CS6 Production Premium"?
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TouchSmart tx2 motherboard failure

Hi,
Hoping someone can point me in a direction.. Turned my laptop on the other day and got nothing.. NUM lock and CAPS lock blink once... Yay motherboard failure!
It's well beyond warranty at this point, so I'm at a loss.. Do I attempt to replace it myself? If so is there a better place to get the part? is it worth it? Safer to bring it somewhere and have them do it? Risk of hard drive loss?
The internet suggests I remove the motherboard and throw it in the oven (325 for 8 minutes) thoughts? will a blow dryer (for shrink wrap, not hair.. more powerful) solve issue? (at least temporarily so I can run a backup that's not a week old?)
Really frustrating...
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Thanks,
Joe

Okay, I have the fix for this and it is very inexpensive, but takes some minimal work. This same problem you all have described and I have found on many other forums happened to me 1.5 years into ownership; the screen did nothing, the num and caps lock lights flashed, and the PC otherwise acted like it was on (though the fan did not always run). The first time it happened--1.5 years into ownership--I checked around with some geeks and everyone thought it was the motherboard. I sent it back to HP because I had purchased an extended warranty and they said they had to replace the cpu. Almost exactly 1.5 years later, the same problem happened again; this time I had no warranty so I assumed it was the cpu again. I installed a new cpu and it did nothing to correct the problem. I, then, noticed that my GPU and Southbridge were after-market additions or, at least, re-solders (it is very clear that they were not original because the repair person had applied a red glue to keep them in place and the fellow I speak of below confirmed that the repairs were post-purchase). Since I purchased the computer new from HP and I knew that the only time the PC had been opened was by HP's repair department, this means HP's repair letter was incorrect when it stated they just replaced the CPU, because they actually did major work to my motherboard by replacing the GPU and Southbridge. I also researced online and found that the likely culprit was actually the Gpu, not the Cpu; others are catching on to this problem.
I asked my neighbor, whose business is hardware repair on PCs, servers, etc. He said that these AMDs were notorious for overheating (which I've always known) and he enlightened me on what happens when they overheat. THEY DO NOT BURN OUT. They just rise up off of the motherboard and come unsoldered from the motherboard. "That's great, but what can you do about it," I said. "Do I have to replace my motherboard when I almost certainly have 100% quality parts that just aren't connected to one another." He said "no" and educated me quite a bit further. The hair dryer thing can work, but these motherboard repair guys have an infrared heat gun to do the repair. He took my motherboard, wrapped it in aluminum foil, and shot BOTH MY SOUTHBRIDGE AND MY GPU (seperately) at around 150-200 degrees celcius, then pressed down on them until they cooled. Apparently, this works most of the time. The only exceptions would be if the GPU or Southbridge has risen so much that the connections touch one another and short out or the GPU/Southbridge did, in fact, burn out. Neither of these happen very often, though. A few notes on this repair: remove the CPU and clock battery from the motherboard before doing any heating and cover the other parts of the motherboard. The Southbridge is a processor that, on the tx2, is on the opposite side of the motherboard from the CPU/GPU. When assembled, it is just under the palm rest for the right hand (just to the right of the mousepad). It says "Southbridge" on it, but you might need magnification to read it. It has no heatsink, fan, or other heat dissipation mechanism. You should have both the Southbridge and the GPU shot with the heat and pushed down because the problem can be either one. You might be able to tell which one is the cause of the problem because you'll be able to see little metal beads under them if they have risen up.
But, that's not then end of the story. This reheat and press down repair worked for only a couple of weeks before the black screen problem happened again. My neighbor had indicated that, if it happened again, I should alter my heatsink and find a way to keep pressure on the GPU and Southbridge to keep them from rising and coming disconnected. Therefore, this 3rd time (once repaired by HP and the second and third by my neighbor) I put a little extra work into the reinstallation of the motherboard and took my neighbor's advice. One big problem you'll find is that the heatsink over them GPU has a piece of metal that is not copper, like the rest of the heatsink. In addition to that, that piece of metal does not even touch the GPU and HP just put a "cooling pad" between the two. Essentially, someone failed in the original design of the heatsink or the design of the motherboard because the GPU and CPU are not anywhere close to level with one another. The CPU is much taller, but the heatsink is level. To correct this, HP could have easily measured the distance and added a copper piece to the copper heatsink. Instead, they added some inferior alloy and a piece of fabric. Both likely conduct heat okay, but not nearly like copper and, because of the fabric pad, they don't put pressure on the GPU. The best fix for this would be to replace the non-copper piece, but I didn't want to bend the heatsink and not have it level (it needs good contact with the GPU). Therefore, I got a piece of flat copper from my neighbor, doubled it over, and used that in place of the fabric "cooling pad." I, of course, put Arctic Ice between all of the pieces. Arctic Ice is a silver compound that should always be used between pieces that are to conduct heat; it connects them. You can't let your copper pieces touch the resistors/transistors on the top of the GPU/CPU/Southbridge, or your short them out, so be careful.
For the Southbridge, since there is no heat conductor on it, but there is a metal heat shield on the underside of the wrist-rest, you can get some copper or take an old penny (you need a pre-1980s one for it to be copper) and bend it in half and in half again, so it is the general shape of a piece of pie. This could also be done for the copper needed for between the GPU and heatsink. After each fold, hammer it very well. This can be done with a minimal amount of tools: two pairs of pliers and a hammer. Grab the penny from opposite ends with the two pairs of pliers (with a little space between the noses of the pliers) and bend it as far as you can before the pliers touch. Then, keep the penny in one pair of pliers and beat the penny with the pliers as far as you can like that. Then, grab the folded penny with the pliers and squeeze it until the fold is flat. Then beat the penny until it is completely flat. Then do the whole process over again to make the penny 4 pennies thick. However, make sure to beat the penny enough between folds to where it is really just about 3 pennies thick. That way, it should be just thick enough to touch both the wrist-wrest and the Southbridge. Put the Arctic Ice between the Southbridge and the folded penny and maybe between the metal on the wrist-wrest and the penny.
I have done most of the above. I can't say that I've done the penny trick and you'll note that I wrote it as a hypothetical instruction, as I would never deface money. What I have done above has worked so far and the GPU and Southbridge are cooler and hopefully there is pressure on them so that they will not rise off the board and cause the problem again. Because the GPU is cooler, the CPU is also cooler.
I wrote this post on my repaired tx2!
As evidence that this works, search ebay and the internet generally for this motherboard (HP 504466-001) and see what you find. You'll find a lot of suppliers that want you to send them your old motherboard when they send you a REFURBISHED ONE. You'll also not that you can pay different prices for different lenghts of warrantly. It seems that these companies likely only use the heat method explained above (one even has a photo of their heat device) and they just constantly resell the same motherboards. It is a great idea because it is such little work to get it back in working order. Remember, though, if you buy one of these to somehow put some solid pressure on the GPU and Southbridge or you'll just be buying a new board again.
Another thought to fix this problem is to drill more holes for the intake and exhaust for the fan to pull air through. I tried this, but my drill bit didn't go through the bottom of the PC and I found that our tx2 bases are made out of metal! I never knew that. I did, however, remove some of the plastic from the underside of the keyboard, at the top-right of the keyboard, to get a little more air flow. One day, I might drill or dremel some more holes in the based between the current air inlets and the back of the PC.

Hp dv9000 possible motherboard failure

I have had my dv9000 for about 3 years. This problem just started yesterday. Basically, it won't start. It worked ok in the morning, then I put it to sleep to take it somewhere. However, when I tried to open it back up, nothing happened. I hit the power button and the lights came on for a second or two and the fan started up, but I heard nothing else and then everything just turned off. I have tried to hit the power button again and again, but the same thing happens, the lights come on for a second, the fan turns on for a second then it all dies. I have disconnected the battery and tried it, and have tried it on battery only, no luck either way. I have also tried to flash the ram and it has done nothing either. I originally thought it might be a hard drive failure, but then I was told that it is probably the motherboard. I don't necessairily want to go and spend the money on a new motherboard if that isn't the problem, but I'm not positive what the problem is, or if its even worth the money to try and replace it. Any help would be appreciated.

I have the same problem. The Laptop worked two days ago, crashed (powered off) and will not boot. All of the blue LEDs light for 1 second when the Power Button is pressed then go out. Unlike the original post, I do not hear any fan or any other sounds. Local PC store told me what others have posted. Motherboard issues like this are common on these models. Not worth fixing. What a waste of money. This laptop was used in-home only as a desktop replacement. The furthest it ever traveled was between floors. Never dropped, never damaged in any way. Obviously a design flaw that cost me a bunch of $. I hope HP monitors these forums. They can see how many devices I have personally registered in the past, not to mention the ridiculous amount of HP hardware I have also been responsible for purchasing at work. Perhaps they can calculate just how much future business they have lost due to this cheap piece of junk. By the way, this is the first total failure of a personal computer, (Laptop or Desktop) since my first purcahse in 1994. Yes I have had equipment failures (Power Supply, A/C Power bricks,Laptop Screens, Audio and video cards and memory) but never a failure that would render the entire system useless and worthless. Disgusting.

DV2899EA Artist Edition Motherboard Failure

Hi,
I have a problem with my Laptop. When I have given in HP service centre , they said the chipset has failed due to the over heat problem of NVIDEA graphics card. The only way is changing the complete chipset, but it costing around 400$.
Is that costs that much and Do I have any another way to bring my laptop into working condition.
My worry is if change the chipset, is there a guarantee that it works fine without heating problem?
Is there any other motherboard available without NVDIA graphics card for my laptop model?
My Laptop Model is DV2899EA.
Regards,
Raju
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You have the Intel version of the dv2700 series which is not as prone to failure as the AMD version. However, you do have the nVidia GeForce graphics, which as you have seen can fail.
460716-001
The above is the part number of the system board with the Intel integrated graphics. Here is a link to the Service Manual:
Manual
The motherboard itself is readily available on eBay:
http://www.ebay.com/itm/New-Genuine-HP-460716-001-Pavilion-Intel-Socket-478-Laptop-Motherboard-/2308...
This motherboard would have lower performance in gaming and graphics but would run cooler and likely last longer.
The board should fit but there may be minor differences with the ports which could require some fitting.
You can likely get a local service shop to install the integrated grahics type board for around $150 labor, which would make the total bill more like $250 than $400. I would frankly buy a new laptop before spending that much to repair it but it is your call.

SATA cable or motherboard failure?

Hey community,
my old macbook pro 13inch, 2010 mid, 2.4ghz, 250Gb HDD broke down. Tried many different solutions to fix it, but unfortunately there was no other choice then to buy new HDD. So bought the new one, installed, changed it and installed iOS, after using it for couple hours it started to got laggy and had to force shut. After tried to turn it on, there was no HD visible, not even in the recovery mode, tried to plug it in, back and forwards many times, but still gave no results. I can hear it spinning, but it won't recognize.
Is it the sata cable that has to be changed or it is the failure of the motherboard?
Thanks for answers!

Do you have the original DVD that shipped with the computer? If so you can try booting with it. If the computer boots with the DVD it would point to the cable being damaged or loose from the logic board. If you’ve been using TimeMachine with an external hard drive (not a TimeCapsule) and if the TimeMachine drive was plugged into the computer when you upgraded to Mavericks it should have its own recovery partition so you can try restarting the computer with the TM drive connected. This could also help indicate whether it is the logic board or SATA cable. For future reference, this is also one of the reasons I like using a clone backup as a secondary backup drive because I can always boot up with it if the internal drive isn’t functional.

HP ENVY DV7-7212nr Possible Motherboard Failure?

HP ENVY DV7-7212nr
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Well, today, I charged it up, and went to turn it on and I get next to nothing! The power LED remains on solid, and the hard disk activity is solid for about 2 seconds before shutting off. The screen is blank, there are no blink or beep codes and the WiFi LED does not change colors indicating the computer has at least booted.
Being an IT technician, I removed the RAM and reseated it. That did not help. I also tried booting without the hard drive plugged in. That did not help either. I also tried the Win+B BIOS recovery with my hard drive and a USB drive, and no luck there iether. The last (probably) worst part is this...I removed the RAM and powered on without it, and still, no blink or beep codes.
At this point, I believe that my laptop has a failed motherboard, but I just want to check from now until I get the chance to call HP support if there is anything else I can try. My warranty expires in only three weeks, so at least it happened before, not after.
Also, does anyone know the direct phone number to HP support that is on-shore in the USA. I have never had a good turn-out speaking with the off-shore support, and would love to work with someone who can help me better right off the bat.
Thanks!
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Hi,
Thanks so much! I will be sure to contact that way.
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Logitech motherboard failure 14 month old iMac

Anyone else had this problem? My friend owns it. Is out of warranty. She is told at Apple store $700 to repair or buy new.
Thanks

UPDATE
My friend went back to the local Apple Store where the problem with her imac had been correctly identified as a faild motherboard. The manager offered to sell her a new one for the $700.00 she would have needed to replace the defective motherboard. Took several things into account. It was only about 3 months out of warranty. She had been without a computer for almost 4 weeks since she took it first to the other retailer where it had been purchased. It should not have failed in the first place.
This was her first Apple computer. She is now a lifelong Apple customer.
Thank all of you for your input.

How can I deactivate after motherboard failure?

My motherboard failed on my main desktop PC and I am just waiting for a new one. I could not deactivate PS (CS5) and I am worried that the new motherboard will be seen by Adobe as a new computer. Since I already have CS5 loaded on my laptop I guess I won't be able to use it on the repaired desktop. I have logged in to Adobe "Customer Care" to ask them about the issue but I keep going round in circles.When I try "contact us" under the appropriate topic I just get sent back to the first screen. Help please.

Take a look here: Activation & Deactivation Help

TX2000 Motherboard failure

Have had this tablet pc for 14 months and suddenly all that happens when you turn it on is that lots of lights come on but black screen stays black and
there is no whirring of hard drive. Local HP repair center says faulty motherboard...and $500+ for new one; I spent over $1,200 for this one...and cannot believe there is no recourse. I am searching for a better solution but don't know where to turn. On this forum I find plenty about other laptops but not hte tx2000 and when I google, all I find is reviews; none that tell you NEVER buy HP again. Can anyone advise what can be done?

Hi,
I have had the TX2000 for about two years and suddenly yesterday I saw the same issue that is discussed here. I am totally shocked to see the total disregard on HP's part to maintain their customers. This laptop had issues right from the beginning. The first piece I received was so beat up (literally had a dent behind the screen housing) that I had to get it replaced. The laptop would run so hot that it melted part of the plastic table it was sitting on.
The replacement laptop was plagued with heat and performance issues. A few months ago I dropped the laptop by accident (3 feet) and the touch screen crystal shattered. I cleaned the glass and continued using the laptop without it being a touch screen.
Now the machine would not boot any more. Once in a while it decides to boot up and works as if nothing is wrong. I wish I new about all these complaints before because I made the mistake of buying DV3 2155MX form my wife. Now this is where I found what HP is doing first hand.
This laptop is brand new from Best Buy. Three months into service the screen went dark. After that the laptop has been sent back to HP for service (Hardware issues) for FIVE times. Each time they repair and send it back with a new problem.
It almost seems like they are recycling old defective peaces of hardware when they repair computers. Because every time I notice a totally new issue. This is ridiculous. I am down 2500 USD on two laptops now and an enormous headache of talking to the customer service people and shipping this defective laptop back and forth. Needless to say, THEY HAVE REFUSED TO REPLACE THIS MACHINE OR REFUND MY MONEY.
I know i will have to post this in the other forum meant for the DV3 model but just wanted to reaffirm any one who is listening. DO NOT EVER BUY HP (AND MOTOROLA PRODUCTS)

Re-Download Songs After Motherboard Failure

The computer with my son's iTunes library had a catastrophic hardware failure and is now a paperweight. The iTunes library was not backed up (great lesson).
Any ideas on whether we can re-download the files w/o his having to pay for them again?
Also any ideas on why "deauthorize all computers" does not appear on my account page so I can deauthorize the paperweight?

Apple have a strict download once policy, howver I understand they can occasionally make an exception, there is an email link here:
http://www.apple.com/support/itunes/store/lostmusic/
If you have the files on an iPod or another PC they can be recovered from there. The iPod needs a bit of extra work - I can give some instructions if required.
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Try googling drive cradle or looking in site that supplies electronics such as Amazon.
Unfortunately you can't deauthorise a dead computer until you have used up all 5 authorisations, then you can deauthorise all in one go from your store account.
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Message was edited by: polydorus

Ideapad U410 wont start - Motherboard failure?

So I purchased my Lenovo Ideapad U410 almost exactly 1 year ago. I bought it to use at college because of its slim design and lightweight. I have absolutely loved this computer up until a week ago when it unexpectedly wouldn't start. The computer was extremely hot and when I tried turning it on it cycled through 3 screens. The first was the Lenovo start screen, the second a screen with some writing on it and the third a black screen. I brought my computer into the tech people at my college and they said that my hard drives were perfectly fine, but that something was wrong with my motherboard and they didn't know what. I was told that my situation was pretty much hopeless. I've tired using the recovery button and everything, but nothing has seemed to work. Is there any hope for my computer?
I am extremely angered and frustrated that this happened so soon after the purchase. If this is the quality of Lenovo computers then I am never purchasing another one, and I will highly recommend all of my friends and family to do the same.
Here are the pictures of what the screen does:

I had the same problem .. I phoned Lenovo support, took it to nearest service centre and they replaced the motherboard as it was under warranty. It took several days to a week as the part needed to be shipped to them, however I got it back as good as new,
I have no complaints with the service that they provided.
You may even have an extended hardware warranty as Lenovo ship their product with flyers .. check your paperwork.
Also your consumer rights are not affected by the warranty period .. learn those and then discuss it with Lenovo support.

Motherboard failure?? Upgrade??

Hello everyone. I have a Sat P-200 (PSPB6U) purchased in 07'. Past problems have been failing fans, battery, and of course the charger/power adapter. Just recently everything had been working fine, with the exception of running hotter than what I would like. I powered off in the evening hours with the battery power being almost full. When I went to turn it on the following day, it was dead. No indicator lights (charger connected or charging) are on, I've tried a different charger, battery removed, anything that could have reset. No go. It seems everyone claims it's the motherboard. Is this the case? If so, can I upgrade in anyway for better performance? (INtel / Vista)

Turn off your laptop, unplug all wires, remove the battery, and hold the power button for thirty seconds. Afterwards, reattach the battery and connections. If it still won't start, remove the battery and start with just the AC power. Next try without the AC power and just the battery.
If you can't solve your issue and no one in the community can help, contact support to speak with a tech support agent at (800) 457-7777 to discuss your options for servicing.
- Peter

Motherboard failure (2011 15in' Mac)

I bought a Mac two years ago. Last week, when I plugged my Bamboo tablet in the USB plug, my computer shut down. I went to the Apple Store and they fixed the power cable port. Everything worked out, until I plugged my tablet again. I don't know for what reason, but the motherboard failed and I need to get it changed. This will cost me more than 600,00$, which I find ridiculous since I paid the computer 2200,00$...
Can anyone can help me find a proof that most of the Mac Book Pro sold in 2011 had a problem with the motherboard ?
Thanks to anyone who have a clue for me !

My MacBook Pro 13" purchased in November 2011 worked for a year without problems. Things got worse, and online support tried a number of things, and we kept getting the same set of "logic board" errors.
I took it into the apple store for service, they said it was the hard disk, then it was a cable. They replaced both but that didn't fix it.
An intermittant problem is the worst, because it normally doesn't fail when you want it to (to show the problem) but tends to fail when you are backing up or saving files.
Anyway, the second trip to the store for a fix, they put in a replacement logic board, so they said. The problem came back.
Finally they had it sent to a local shop with more knowledge than the local store people, they replaced boards and disks until they finally fixed the system. To this day I don't know what ended up being the exact problem, but I did buy the extended warranty so it didn't cost me anything but lost data, a lot of time.
I will say I had one thing to save me: A CLONE of my system just before the problems started. I could boot to the clone etc. Fortunately, I was able to boot to the external drive through USB2 port, and clone it back to the internal drive, and all is good, and the system has run fine now since last fall, 2012.
Due to the problems, we doubled-down and bought another MacBook 13" in the Fall, 2012, so now we have two, one for me, one for the Boss ;-) Mine is a bit faster, larger hard disk, and the updated OS.
Check out this class action lawsuit regarding the failing logic boards:
http://www.patentlyapple.com/patently-apple/2012/08/class-action-filed-against-a pple-for-defective-macbook-logic-boards.html

Yoga 13 motherboard failure

Bought Yoga 13 eighteen months ago. Motherboard has just failed and needs to be replaced. Lenovo is unable to supply a replacement motherboard.....have been waiting for six weeks and they are unable to even provide a date for when the part will be available......
Am in Middle East working with Lenovo's Dubai office....support has been ridiculously poor....no information and no help...other than just keep waiting.

Sounds familiar.The (lack of) Lenovo support .... I know of some people on this forum with broken screens and no support from Lenovo either.Maybe nice to trade with one of them? https://forums.lenovo.com/t5/Idea-Windows-based-Tablets-and/Yoga-13-cracked-glass/td-p/1095277/page/5orhttps://forums.lenovo.com/t5/Idea-Windows-based-Tablets-and/Lenovo-IdeaPad-Yoga-13-Screen-Replacement-Service-Center-Not/td-p/1732413

Motherboard failure - G4 Powerbook

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