MOVED: Problem switching to Mainboard G31TM-P21

This topic has been moved to Intel Core 2 Duo/Quad boards.
https://forum-en.msi.com/index.php?topic=136717.0

First thing tell us what the old MB was. Second you are never going to get anywhere except internet access with Winkie, that's all that it is for, internet when you don't have a working OS installed, nothing more. You are wasting your time tying to install drivers if your Windows won't even load after POST is done. You will either need to try a repair install of your Windows or a fresh install if a repair won't do it. If the new MB is completely different than the old one, then more than likely you need to reformat the HDD and do a fresh install. If you're not sure of what you're doing then get someone to help you that does.

Similar Messages

Problem with 8800GT + MSI G31TM-P21

For a while now, I've been using an 8800GT + MSI G31TM-P21 as a secondary gaming system. This has been working admirably for a few months. Lately though, I've moved the board to a new case+PSU, have changed out the RAM and added a new hard drive. Now, I'm starting to have problems. The system will boot with the 8800GT + WinXP, but is sluggish and crashes (usually a crash to desktop instead of a complete lockup) within 5 minutes of launching a 3d game. The 8800GT works fine in another system - it stood up fine to an extended gaming session on a different P35 board. I loaded Win8 just for testing purposes, and the display driver crashed just doing desktop operations. I also ran Memtest86+ for about 12 hours on the RAM with no failures. The head scratcher is that an even more ancient Radeon X1800 GTO seems to work fine with the MSI board. System config is below:
MSI G31TM-P21 (not sure about BIOS rev)
Intel Pentium Dual-core E5500 @ 2.8GHz
2x2GB Kingston Value RAM 800MHz DDR2 (dual channel)
LG DVD+RW
2x7200RPM drives and one 5000+ RPM "Green" drive
Windows XP SP3 32-bit
Arrow "500w MAX" PSU
A bit more about the PSU - it's a cheap, older model with a 20-pin power connector. As I understand it (and I could be wrong) the extra 4 pins just power the PCIe video card, which are unnecessary since the video card has a power cable all its own. This setup worked fine in my old case, with an even older PSU. I guess my next step would be to resurrect my old 300w PSU and see if it works properly, but I wanted to see if anyone else had any ideas before I tear my case apart. BTW, there is no overclocking going on anywhere in this setup...
UPDATE: Took a closer look at the old PSU, and it was an Allied/Apex 300 watt with (get this) 10 amps on the +12v rail. Nonetheless the 8800GT seemed to work fine on it. The "new" PSU has 17 amps on the +12v rail.

That $25 Arrow 500W with +12V~17A is a joke. Any decent 500W PSU should have at least +12V~30A. I wouldn't trust that thing any further that I could throw it and at my age that's not very far. Even a Corsair 3 year old VX450W that I have has +12V~33A. You need minimum of +12V~26A for system with that graphics card to begin with, see the chart here: https://forum-en.msi.com/faq/article/power-requirements-for-graphics-cards. You're lucky that PSU you had before worked at all in your system.
Get a Corsair PSU, a CX430W V2 +12V~28A would do but better would be the CX500 V2 +12V~34A. Even more power would be needed if you intend to upgrade to later and greater more power hungry VGA card any time soon.. See the Corsairs here:
>> Corsair PSU @ newegg <<

Video problem after hibernation on g31tm-p21

Hi everyone,
The G31TM-P21 board is 3 days old and I am using the Internal video mode. I just finished installing Win 7 and everything is working perfectly except for one thing, I cannot put the computer in sleep mode (S3 setting in BIOS). Once the computer is awaken, the screen is defective but still readible for about 5 minutes. Past 5 minutes, everything is perfect.
While the screen was still defective, I rebooted the computer and the screen defects were still visible in the BIOS setup screens. CTR-ALT-DEL did not clear the defect. Turning off the computer and restarting it still showed the defects. The only things to clear the defects are to: unplug the computer for 5 sec or wait 5 minutes.
These are my tests/thoughts:
This is not a driver error as the defects are still visible once rebooted and in the BIOS Setup menu.
As it last for only 5 minutes, I suspected a temperature issue but the board is running at 30C and I would wait for 8 hrs before waking up the computer and still see the defects. Therefore, not a temperature issue. It looks like the Hibernate state leaves the video chip in a screwed mode.
The only 2 things to correct the screen defects are wait 5 minutes(computer running in BIOS setup screen or Win7) or unpluging the computer for 5 sec.
I reinstalled the BIOS from MSI with the same results. BIOS version is 4.7
I suspect there is a bug in the BIOS, my BIOS setting is wrong or the board is defective.
If you have any suggestions, please go ahead otherwise I will RMA the board within a week.
Thanks
Varso

My computer is a standard Acer Aspire M6540 computer. All parts are original from the 2 years old computer except for the motherboard which died on me and had to be replaced with the G31TM-P21. I have never overclocked or modified the computer and it is now working perfectly with the G31TH-P21 board as long as I do not put in in the sleep mode. I believe the original Acer MB was from MSI.
PW Supply Generic 450W from Acer
HD WDC_WD6400AAKS-22A7B0 (640BG Sata)
CPU Intel Q6600
Memory 2X2GB Ascend DDR2 (from Acer)
DVD HL-DT-ST DVDRAM GH15F ATA Device
Graphic card On board G31/G33 chipset
BIOS A7529 V4.7 (same error from original and reflashed BIOS)
No mods in BIOS setup except for disabling PCI, activating power management (S3 mode) and setting fan speed at 50% if below 40C.
CPU Runs at 30C and MB at 26C with 50% CPU fan
Divers None added during Win7 install. All Win7 drivers are from Microsoft (video, LAN, ETC)
If you need more info, please let me know.
Thanks

Problems with G31TM-P21

I`m trying to put a system together but something is wrong with the motherboard .
Mobo: G31TM-P21
Processor: Core 2 Duo E6300
RAM: Apacer 2x1GB 667
GPU: onboard / PALIT 8600GT SONIC
PSU: 400W CHIEFTEC ( 40Amps / 12V Rail )
Bios Version: no idea ( green sticker on bios chip is missing )
Ok so here is the thing ... the E6300 is on the supported CPU list , and should work with any BIOS version . I`ve tested this motherboard about 2-3 months ago with a Celeron dual core , and it was working ( well kinda ) . I couldn`t get into bios though , all i was getting was a message with PXE LAN ROM , can`t remember it . I think it was trying to boot from Lan or something , i might be wrong . So i left it there , in its box , and a couple of days ago i wanted to try a bios update to see if i can fix the PXE LAN ROM thingy . But the board won`t even post with that processor installed .
I tried clearing CMOS ( by jumper , by removing the battery ) a couple of times , and same thing . And no , i didn`t try to reset the bios with the jumper missing , with the board still running , and i did not forger the jumper in clear state .
I`d like to add that im not the first owner , and i have no idea what the previous owner did , or if the motherboard ever worked .
So i have a couple of questions :
1. Is it possible that one CPU ( listed in the PSL as working since the first bios release ) not to actually work ? Anyone encountered such a problem before ?
2. Is it possible that the motherboard came with a wrong bios in the first place ? since i see that its a G31TM-P21 board but under the sticker , there is another motherboard version "hard - printed" . I checked , it seems that there are 3 mobo versions that uses the same PCB and prolly use the same bios anyway , but who knows ..
Things that i want to add : The e6300 is just fine , it works on another motherboard .
The Apacer ram modules work , and are on the QVL .
I tried with different ram modules / same thing , but i really don`t think that the ram is the problem here sinse the board won`t beep without the modules installed . I tried with only one ram module / first slot closer to the cpu socket , switched the ram around . The other modules that i tried with are from Corsair ( 800mhz dimms ) .
The PSU is a pretty decent one , and it`s working properly .
I tried with a dedicated video card , and with the onboard one , same thing .
I cleared cmos everytime i made a hardware change .
I checked some voltages and tbh everything seems OK !
Things that i haven`t tried yet :
BIOS recovery procedures / updating bios , with floppy or cd-rom / sata port . Blind flash or whatever it is called ( but i doubt that would work in my case )...
I don`t have another processor for now , so i can test with . I will try to find another Celeron Dual core that i used the first time and give it another try .

like i said , i tried to clear cmos a couple of times by removing the battery and also by placing the jumper in clear pos. . It didn`t work . I`ve used a true PS/2 keyboard , and also tried an USB one with / without an USB to PS2 adapter . It didn`t work ( the manual says that i should hit DEL key , but i also tried F2 F10 and so on , nothing was happening) . I was seeing that MSI splashscreen (logo) without any messages like : press "key" to enter bios or press F12 for boot menu or whatever . Just the splashscreen and after about 5 seconds that : PXE LAN ROM message . This was when the board was posting with that celeron dual core installed . with the E6300 it wont even post so i can`t really get to the point where i should be able to go into Bios or at least try to . I connected a speaker ( buzzer ) to the SPK headers and i get no beeps whatsoever .
So anyway ... anyone encountered such a problem ? A CPU on the Supported CPU list that doesn`t actually work until you update the BIOS to a more recent version / release ?
Ill try to find a celeron dual core E1200 or E1400 to see if the board still works with it and if it does , ill try to update the bios with the CTRL+HOME method .

G31TM-P21 Onboard LAN Wont Work!!!!

I have read. I have searched. I have spent almost a day on this. It has to be easier than this. I had a wireless card. I had to move computer. It doesn't receieve the wireless signal that well anymore. I say "I'll run a cable and use the on board LAN". I bought a new cable. Before I started I checked it (worked properly). Then I disconnected and uninstalled the wireless card. Downloaded the drivers for the mobo LAN (I have no idea where my disk is?).
I have it to the point where the computer is recognizing the PCI-E family controller as the Network adapter but it says the cable is unplugged (it is not and has been triple checked). It also wants to install a PCI device and SMS controller (I can't get these to install at all - it rejects all drivers I throw at it). I have the drivers from MSI. It didn't take them.
Windows XP SP2
G31TM-P21 mobo
in Set up I have on board LAN enabled and LAN ROM enabled
PCI-e graphics card (I don't remember which one and I'm too frustrated to go look)
Am I missing something simple?? I usually can solve all my computer problems after this amount of time. I'm severely frustrated (this typing did help though). If I need to post more info let me know.
I need to go take a walk.

I'll check the cable again. But I still can't get past this phantom PCI device it is finding. So when I switched to onboard LAN it found 1.) PCI-e Family 2.) SMS Controller and 3.) PCI device. I have gotten the drivers to taken for items 1 and 2 (I found the install disk) but for the life of me I can't get the third thing (the phantom PCI) to install. It is not giving me any clues what i need either.
I'll try again tonight but any help wouldbe appreciated.
I did this on one of other computers last year and all I had to do was change it in the BIOS. No install. No drivers needed. Why is this so complicated.

New MSI Motherboard G31TM-P21 bios recovery

So I just got a new motherboard delivered to me yesterday from Newegg and installed it right away. At first it was working fine I just had a few other problems going on, just put a newly bought Pentium Dual core inside it and was trying to increase the processor speed thru the bios bus clock. So what happened was my friend recommended me trying to get to 3.8 ghz (originally 3.00 ghz), when I was currently on 3.3 ghz or so from increasing the bus clock to 220 (default 200). That seemed to be working out fine so I decided I'd try to get to 3.8. The bus clock on that turned out to be 254, and at the time I didnt even think about lowering ratios or ram/gpu affections. I restarted after saving the settings and then my computer started to just stop loading all together. It was like it was trying to load everything normally but would stop at random points and stay on whatever screen was there last.
So now comes the problem, after a few reboots of freezing, I finally ended up just getting a Bios recovery requested screen before any type of other screen shows up. Its telling me to put in a usb with the bios file for the motherboard. I've had my friend helping me look up problems and we've tried soo many tests, all of them resulted in the same bios recovery screen.
-Using 1 stick of unnaffected RAM
-Clearing CMOS by taking out battery for at least 5 minutes
-CMOS Jumper clearing
I've also tried to create a bootable USB for bios flashing and put in the latest bios file and flash tool onto the USB. That results in a screen saying,
"Please copy latest BIOS file into USB flash drive to recover your BIOS
File not found"
then it loops that until I take out the USB or turn off the computer.
Also there is no FSB switch on my motherboard like there is supposed to be, there is an empty square with 6 solder holes on the board so I cant toggle the FSB back to default using those switches.
I was using this to make a usb bootable for bios flashing: http://www.biosflash.com/e/bios-boot-usb-stick.htm
and I was using these files from MSI to transfer on USB after making bootable USB: http://www.msi.com/product/mb/G31TM-P21.html#/?div=BIOS
So... if anyone can help me to make this work at all I would very much appreciate it. Once I get the bios working again (assuming I can) I'm keeping to default.

Well with the CMOS clearing I already did all of the above, except I left out the battery for 5 minutes, and ended up with the same result for bios recovery. I want to clarify that I cannot even get to the BIOS, as soon as I boot with that motherboard I get an instant black screen with text telling me to insert a USB flash drive with the latest BIOS file. There is no type of menu or anything of any kind.
The specifications of this build was:
MSI G31TM-P21, MS-7529 Version 1.6 (New motherboard)
Intel Pentium Dual Core E5700 3.00GHz (New Processor)
2 x1GB of DDR2 667 or 800 not sure (same ram on my old motherboard)
Nvidia 8600GT 256 MB DDR3 (same card on old motherboard)
300W Power supply (efficient enough to run old build)
Windows 7 Ultimate 32 bit
Thats about all I can think to add right now that you would possibly need. I know the 2 x1GB of memory still works, as its in my old motherboard again and thats what I'm currently on. I dont have any other way of testing if the Processor was fried, but I'm pretty confident that it was capable of that overclocked speed since there were reviews saying so. If there's any other way I can help please let me know what u need, I would love to get this working.

G31TM-P21 One of the usb devices attached to this computer has malfunctioned and

Just bought the G31TM-P21 motherboard and installed it with a E3200 proc. Whenever I plug in a USB device in one of the four ports on the back panel I get the message:
"One of the usb devices attached to this computer has malfunctioned and windows does not recognize it. For assistance in solving this problem, click this message."
After clicking the message I get a window with:
"One of the usb devices attached to this computer has malfunctioned and windows does not recognize it." with a tree of USB Root Hub (2 ports) with Unused Port and Unknown device under it.
If I go to Device Manager nothing appears to be uninstalled but if I expand the USB I do have a single instance of Unknown Device among the root hub and host controller. I'm running windows XP home 32 SP3.

Quote from: Wonkanoby on 14-November-09, 18:21:00
what device
what is usb in your set up
Any device, keyboard, mouse, printer, etc.

G31TM - P21 boot up bios beeps

I just installed this board into the system. It is unable to boot and gives me 1 beep, sometimes 2 beeps.
I changed memory from a good system and still no results.
I also have this same board and processor and swapped memory from this system to verify if memory was at fault. Memory from bad system shows up good at running system.
any ideas, besides RMA.

Ok, here are my specs
I running a Intel E3300 processor with a MSI G31TM - P21 motherboard with AMI v4.6 bios. I have only one stick of Micron 1 gb pc2-5300 ram installed in slot one. Currently running onboard video. I attempted to run this new setup with a preinstalled 32 bit Vista OS HD(sata, 160 gb). I removed all peripherals with the exception of the USB keyboard/mouse (wireless). No add on cards.
The previous setup was running windows XP on a PATA HD. This info is probably irrelevant since there is nothing similar and I did attempt to run this new system on this PATA drive (known good) and got the same results (beeps).
I have this same setup (upgrade) that I did about 1 month ago on another system. This "older" system is working fine.
I swapped memory from the "older" system since my research tells me that two beeps is a parity issue. Known good memory from the "older" system resulted in no new results. Both set of windows (XP and Vista) attempted to "fix" my problem but were unable to.
I have reverted in the meantime to the previous setup using the PATA HD with XP os and am having no problems with this setup.

MSI G31TM-P21

Recently purchased a MSI G31TM-P21 and a Celeron e3400 wolfdale. The board is listed as supporting this cpu but on newegg I found a review stating that there was a problem with this cpu and the bios resulting in a bios flash to resolve the problem. Is this still a problem to anyones knowledge? And if so how can i flash the bios to get these two components to work together? Thank you in advance.

So long as the motherboard's BIOS is updated to version 4.5 it will work fine. >>Use the MSI HQ Forum USB flasher<<
See if it boots first.

Problem Switching on my MacBook Pro

Hello!
I am having a problem switching on my MacBook Pro. The screen is on with the apple but can't access my data. It shows that it's opening but it doesn't.
Can anyone help please?

there might be issue with the Hardware Device of Mackbook Pro, This issue is related to RAM , Try to contact Apple Tech Support or Fix an appoinment with Apple Genius in Apple store they might help u in resolving the issue.

AHCI AND G31TM-P21

Hi everyone
I have the motherboard g31tm-p21 and I wish to buy a ssd disk but it doesn't seems ahci settings on bios. Intel g31 chipset seems to have ahci feature but not on msi g31 motherboard.
Without ahci, I'm not sure if I want to buy a ssd disk.
Thanks

Quote
Intel g31 chipset seems to have ahci feature
No, that is the northbridge. It has nothing to do with SATA stuff. The Southbridge is what counts and your board has an ICH7 southbridge, which does not support AHCI (only ICH7R and ICH7DH southbridges do). The following southbridges support AHCI:
http://www.intel.com/support/chipsets/imsm/sb/CS-012304.htm?wapkw=ahci
As you can see, the plain ICH7 chipset (non-R and non-DH) is not in the list.
Quote
Without ahci, I'm not sure if I want to buy a ssd disk.
AHCI is in no way a pre-condition for SSDs. IDE/Legacy Mode will work just fine.

Problems switching OS's

ok i have SL and win 7 boot camp drivers are installed that came on the SL disc. Is bootcamp 3.0 the version that comes with SL? Also when booting to the win partition half the time the computer gets to the desk top, screen go black and nothing. I then have to hold down the power button wait 5-7 seconds then boot to safe mode, restart in reg mode and it works. Has anyone else run into this problem. It should be noted that the only change to the any of the hardware is an after market battery. could that be causing the issues? I've tried reloading bootcamp also running the windows update hoping there might be new drivers but nothing seems to help. thanks all.

i'm going to bump this is think it has been burried again. any help would be great. I'm still having problems switching OS's.

P4 HT 650 possible on G31TM-P21?

My sister has a Dell GX280 with a P4 HT 650 that I would like to put in a new case with my old G31TM-P21 board. The are no P4 HTs on the approved list, however this reviewer (neweggdotcom/Product/Product.aspx?Item=13-130-234&SortField=0&SummaryType=0&Pagesize=10&PurchaseMark=&SelectedRating=-1&VideoOnlyMark=False&VendorMark=&IsFeedbackTab=true&Keywords=ht) claims to be running a 531 on it without issue. Anyone know if it really possible and whether it could hurt to try the combo?
Thanks!

That P4 CPU is too old to use on the G31TM-P21. None of the old P4s will work on it. That 531 is even older than the 650 so I don't see how it would work.
That guy you refer to probably has a G31M3/4 MB of one variety or other and doesn't know what he's doing posting his review/remarks for the G31TM-P21 MB.
You need to go by MSI list or this one which would be more up to date than the MSI CPU support list:
http://www.cpu-upgrade.com/mb-MSI/G31TM-P21.html

"BIOS Expand" after POST, G31TM-P21

I installed a second-hand Adaptec AHA-2940 /2940U PCI SCSI-2 Adapter. Right after POST, I get a "BIOS Expand" message and the boot halts. According to Adaptec's site:
"This error usually indicates that the motherboard BIOS is incompatible with the Adaptec RAID controller BIOS. Please contact the motherboard manufacturer for the latest Motherboard Flash BIOS update."
I haven't tried the latest BIOS update. I'm mostly curious to know if this was ever addressed in an update or if this board can support a SCSI controller card. Yes, I know it's an ancient controller. Has anyone had luck with a newer one?
This is an MSI G31TM-P21 board. MS-7529 Ver. 1.6.

That is something you would need to contact MSI about, there's nothing we can do about BIOS hardware support here.
>> How to contact MSI <<

MOVED: [Other 865 Series] mainboard fan problem

This topic has been moved to Mega PC series.
[Other 865 Series] mainboard fan problem

thanks, I'll try it
Quote from: otrofox on 01-June-05, 05:31:44
Have a look to this thread and give it a try.
Take care with temps. After unplugging the sys fan, check your temps immediately and for a long time. Make some tests to ensure this fan is not needed in your Mega.
Another solution should be adding a resistor (from 20 to 80 Ohms) to low the revs.

MOVED: Problem switching to Mainboard G31TM-P21

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