MS Office 2013 cannot open on user account but admin account can open ms office 2013

Hello
Before I have to use office 2010 proplus it not have problem for open ms office on user account after i have to upgrad to ms office 2013 version(15.0.4551.1512) i got problem cannot open ms office 2013 on user account but can open ms office 2013 on admin
account. I try to grant user account permision full control on C:\Program Files\Microsoft Office 15 but not working. Micorsoft support pro plus has remote to my pc and told me to change registry by add permision full control user account on hkey_current-User\software
then restart but not work. I have to uninstall and reinstall MS Office 2013 or repair it not working to open user account. MS Support told me to try download Office 2013 trial version to install it working to open on user account but Trail version is
15.0.4420.1017 and try to open mail on outlook it slow reponse. now this case still cannot solve. I don't know who can fix this or not. Please advices Thank you.

Hello Tony
Thank you for your reply
I checked event log not have any error for this. I click word , excell and all ms office not have any pop. I have to add user account permission full control by list below . It not working.
- C:\Program Files\Microsoft Office
- C:\Program Files\Microsoft Office 15
I had to post this on Microsoft Community . After MS Support ask my pc join network or not i told my pc join network . He told me to post this forum.
I give you more information to try something.
I have to created new account for local computer and add new account to users group after that i try to log on local pc by use new account and try to open ms office excel , word etc.. It can open.
I have to log on to domain by account user on domain it cannot open MS office but i have to add this account user to administrators groups. It can open ms office. If i change that account to users group and try to open ms office . It cannot open and
not have pop up and error.
If you need more information please let me know. Thank you

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Post relates to: Treo 700p (Verizon)

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TechNet Community Support

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I've deleted that account and created a new one without parental controls. I've tried having NO password in the password line. I've tried making sure the short names for the accounts I'm creating are exactly 8 characters. I've turned off Norton antivirus. Nothing works - I cannot log in with any newly created account??
What else can I try?

Sara
Well you probably don't need to be told the NetInfo database is in a bit of a mess, but the significant thing is the "No such file or directory" from the last two commands. Basically this is where passwords are stored (encrypted) since the system changed to "Shadow Hash" passwords in 10.3.
Your account seems to be OK since it predates this change, and when you installed new system versions you chose the "Upgrade" option which left your settings alone. This is why your primary group is 'staff', or 20, whereas for Will it is creating a group 'will', or 502. That bit appears to be working, just not the passwords. Your password still works because it is in the old 'passwd' file (in encrypted form).
By far the best thing, at this stage, would be to do an Erase and Install, but this depends on you having a complete and up to date backup of all your files. See Mac OS X 10.4: About installation options. Alternatively you might try an Archive & Install, see Mac OS X : About the Archive and Install Feature, probably not choosing the "Preserve Users and Network Settings" option. But note this requires you to backup a lot of your data, and then re-enter settings and so on.
If you have a backup, the Migration Assistant can help you get your files back in place.
If it were my machine of course, I would probably carry on a bit longer trying to fix things, but the appearance of "#NoValue#" twice in the NetInfo output suggests some serious inconsistency which would be difficult to fix.
Let us know how you get on, and Good Luck!

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