MS Vista Service Pack 2 and BB Desktop Mgr Communication Problem

I have recently update MS VISTA with Service Pack 2. Now the BB desktop manager will not sync with my BB 8320. Have there been any issues with this. Is there a resolution? If so what is it? Thanks!
Solved!
Go to Solution.

Perhaps...if you wish to do so, I suggest the following steps (insert plenty of reboots of your PC...not just restarts, but full power down reboots). Also, it is advised that you be logged into the PC on an account with full admin rights. Further, under Vista, use the "Run As Administrator" option for everything.
1) Remove your device OS update package from your PC (add/remove programs)
2) Cleanly uninstall the RIM DTM software:
KB02206 How to perform a clean uninstall of BlackBerry Desktop Software
3) Get a fresh download of the RIM DTM software:
http://na.blackberry.com/eng/services/desktop/
Choose the version that is newest and (if applicable) compatible with your PIM (if you are synchornizing via USB):
KB12268 Applications supported by BlackBerry Desktop Manager for synchronization
4) Download (to your PC) a fresh copy of your device OS package from your carrier:
http://na.blackberry.com/eng/support/downloads/download_sites.jsp
5) Install DTM to your PC
6) Install (also to your PC), the device OS package
7) Start the organizer configuration over:
KB17022 How to configure organizer applications for synchronization using BlackBerry Desktop Manager
Hopefully that will get things going again.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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I recently updated to vista service pack 2 and I updated to itunes 10.2.1 and ever since I did that my itunes won't open any more. Itunes starts but before anything loads a window pops up saying that the prograam has encountered a problem and shuts down.

I've tried uninstall/reinstalling it, disabling bonjour and the icuuc40 swap out to the older version but nothing has worked, yesterday I upgraded to 10.2.2 and still nothing. I haven't been able to open itunes for about a month now without it crashing.

Ok perfect I did what you asked, there are 2 different ones that seem to be occurring but the most recent one is:
roblem signature
Problem Event Name:          APPCRASH
Application Name:          iTunes.exe
Application Version:          10.2.2.12
Application Timestamp:          4da738b4
Fault Module Name:          WebKit.dll
Fault Module Version:          5.33.21.1
Fault Module Timestamp:          4d87e897
Exception Code:          c000008e
Exception Offset:          00522669
OS Version:          6.0.6002.2.2.0.768.3
Locale ID:          4105
Additional Information 1:          fd00
Additional Information 2:          ea6f5fe8924aaa756324d57f87834160
Additional Information 3:          fd00
Additional Information 4:          ea6f5fe8924aaa756324d57f87834160
the other on is:
Problem signature
Problem Event Name:          APPCRASH
Application Name:          iTunes.exe
Application Version:          10.2.2.12
Application Timestamp:          4da738b4
Fault Module Name:          JavaScriptCore.dll
Fault Module Version:          5.33.20.20
Fault Module Timestamp:          4d4d9843
Exception Code:          c000008e
Exception Offset:          0008b25a
OS Version:          6.0.6002.2.2.0.768.3
Locale ID:          4105
Additional Information 1:          5613
Additional Information 2:          e12041d64bc8903760edd87f9e2a0ba2
Additional Information 3:          ddc6
Additional Information 4:          73b34ca1bae9f308beb22e994982729c

JFileChooser DFS and Windows Vista Service Pack 2

We updated a computer with Vista Service Pack 2 and now JFileChooser is not opening up links that are DFS.
To make sure it was not our app I tried using the JFileChooser Demo from Sun and I am still having the same issue. Java will allow me to quick but it will fail silently.
I have retried using the latest 1.6.0_14 (6u14) JDK and JRE but still no luck (Which says support Windows Vista SP2). Is there a bug with the JRE? We have reverted the computer to SP1 and are alerting our user base.
Is anyone else having this issue? Do I need to report it as a bug?
Anyone have a suggestion?
Thanks,
pk

I have verified that this does not work with Windows 7

Vista Service Pack 2 incompatible with Acrobat 8.1.6?

On 6/13/09 I installed Vista Service Pack 2 and then around 6/16 or 6/17 I installed the 8.1.6 Acrobat update. By 6/18 I could no longer print to PDF from any application; even printing a test page failed. I tried re-installing Acrobat this morning, but I am still getting error messages in the Adobe PDF print queue. Everything seemed to work fine with the Adobe PDF printer before the 8.1.6 update, so I am guessing that there is some kind of incompatibility latent in Vista Service Pack 2 that is now actively preventing printing to the Adobe PDF printer. I would rather not have to use another PDF printer, though I did download one that seems to work for now, until the Acrobat issue is resolved.
Has anyone else experienced this, or found a solution? Thanks!

I am running Windows Vista Home Premium with SP2 installed and use Acrobat 8 Pro.     Recently Acrobat Pro 8.1.6 installed automatically and I then began having problems with producing a document from my scanner (EPSON CX3200 all in one).   My system is all up to date, drivers, programs, and Windows, Norton 360 etc.    After debugging I found I was having problems with the ADMPlugin.apl....repeat ADMPlugin.apl...NOT ADMPlugin.api.
I ran repair several times on my Adobe Acrobat and nothing changed. I read the knowledge bases and found that the ADMPlugin.apl was causing other problems with other users also.    Since my ADMPlugin.apl file was NOT updated with the latest Acrobat update it remained dated 5/10/2007.
I went into my Acrobat Reader 9.0 directory and found the ADMPlugin.apl dated 2/27/2009 and copied it to my Acrobat Pro 8.0 directory and now everything is working fine.   I would suggest anyone research the ADMPlugin.apl problems.
The same day I solved this problem, Windows Vista updated SP3....(when will it end?) but everything is working fine for me now. Stay tuned.
From my own experience with Adobe programs and Windows.....almost everytime there is a major update, there are problems with the same programs or often their interaction with other programs. On the bright side! I learn the how's and why's of all this stuff and at least can carry on a somewhat intelligent conversation with other users. Hope this helps...good luck.
P.S. ADOBE-----perhaps you should check that ADMPlugin.apl with an "L" in the SPPlugins Folder.
Capnbobby
The following was from my Event Viewer prior to my "fix"
Log Name:      Application
Source:        Application Error
Date:          6/18/2009 6:19:10 PM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Willcutts-PC
Description:
Faulting application Acrobat.exe, version 8.1.0.137, time stamp 0x46444c82, faulting module ADMPlugin.apl, version 3.16.128.32, time stamp 0x4644172b, exception code 0xc000000d, fault offset 0x000a7bf1, process id 0x1188, application start time 0x01c9f06b08badd32.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2009-06-18T23:19:10.000Z" />
    <EventRecordID>85315</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Willcutts-PC</Computer>
    <Security />
</System>
<EventData>
    <Data>Acrobat.exe</Data>
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    <Data>46444c82</Data>
    <Data>ADMPlugin.apl</Data>
    <Data>3.16.128.32</Data>
    <Data>4644172b</Data>
    <Data>c000000d</Data>
    <Data>000a7bf1</Data>
    <Data>1188</Data>
    <Data>01c9f06b08badd32</Data>
</EventData>
</Event>

Upgraded to Vista Service Pack 2 on my Satellite L305-S5955...now there's no sound!

Last night I upgraded to Vista Service Pack 2 and today it says I don't have a soundcard. Out of all of computers, this is my only Vista, so I'm having trouble fixing this problem.
I tried to upgrade the drivers from the Toshiba website, but it's not a driver issue; there is no card being recognized.
So, I used the "Add New Hardware" wizard to re-add the soundcard. Doesn't work.
I see lots of people having trouble with this. And also, when the sound was working, it was really quiet. I'd have to turn off the dishwasher, heat, laundry machines, etc to hear anything!
Hope someone can help me on this.
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Satellite L305-S5955
Not unusual.
How to troubleshoot sound problems that you experience after you install a Windows Vista Service Pac...
If you need it, this is the correct driver.
Realtek Audio Driver (32/64bit)
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My pc windows vista home system and Windows Vista Ultimate both service pack 2 and itunes do not recognize the ipod touch 4g, ios 5

my pc windows vista home system and wndows vista ultimate boht service pack 2 and itunes do not recognize or do not see the ipod touch 4g ios 5. why'??'

Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
We'd better check on that, kris. If you enable iTunes in your Windows firewall, does that help with your connection? See the following document for instructions:
How to enable iTunes in the Windows XP Firewall
EDIT: Drat ... gave you the link to the wrong document. Try this one instead for your Vista:
How to enable iTunes in the Windows Vista and Windows 7 Firewall
Message was edited by: b noir

I'm trying to install iCloud on my PC running Windows Vista with Service Pack 2 and I get a message that the set up program is not a valid win32 file.

I'm trying to install iCloud on my PC running Windows Vista with Service Pack 2 and I get a message that the set up program is not a valid win32 file. Can anyone help me with this?

What is the exact error message?

Adobe Photoshop CS4 Full Version and VISTA Service Pack 2

I have brought CS4 Full and recall seeing VISTA Service Pack 1 as requirement. I keep getting prompted by my computer to download and install Service Pack 2. What to do:
1. Install Photoshop on current setup (SP 1) and then upgrade to SP 2
2. Install SP 2 and then load Photoshop
Thanks for any insight.

SP2 is very stable, uses less ram, and also less hard drive space. If you have not installed CS4 yet just do the SP2 update then CS4. Don't forget to update CS4 to 11.0.1.
Also either way you want to install works. I installed SP2 with PS CS4 on the system and there were no problems running CS4 afterwards.

Sync Problems After Installing Vista Service Pack 1

I just installed Vista service pack 1. Hotsync ceased to work. So, after checking Palm online help, I downloaded and installed Desktop 6.2 and Hotsync 7. The instructions said not to uninstall my previous version of Desktop 4.2 and Hotsync 6.01. After completing the installation, I find that my data had not been moved to the new location and that some Hotsync items had changed such as Quick Intall to Install. And, I still can't Hotsync. So, here's a series of questions:
How can I get my data over to Desktop 6.2?
Do I want to move the data over or should I reinstall Desktop 4.2? (I use an XP machine to print my schedule and usually simply copy the user folder from the Vista system to the XP system. There's no Vista print driver available for my hp printer.)
Is Palm trying to become Microsoft by changing where they store information to the confusion of a power user?
Any and all help would be appreciated.
Post relates to: Palm Vx

The version 6.2 of Palm desktop does not support your Vx.
Click here for the support page for 6.2; http://www.palm.com/us/support/downloads/windesk62.html
The only handhelds supported are Palm TX, Z22; Tungsten E2.
You will need to install the version that is on the CD that came with the Vx. You will need to "clean" uninstall Palm desktop on the Vista PC in order to re-install the older version of Palm desktop.
First thing to consider is, where is the current data. On the device or in the PC?
If you have the data in Palm desktop 6.2, do an export of the data for backup. After the re-install of the older palm desktop, import the data for each category. Since you are still using the XP PC and has data on that system, you can export the data from that PC.
In Vista, the userfolder is in documents-palm os desktop. One caveat here, the data format in the 6.2 user folder is not compatible with the data format in earlier versions of Palm desktop so you cannot copy and paste the entire user folder into the older version of Palm desktop.
Here is a procedure for backing up your data.
The best way to preserve your data is to export the data in each category in Palm Desktop to a seperate folder on your PC.
Create a new folder on your PC somewhere that is convenient. Name it something like Palm Desktop Data. Click on the link below and follow the instructions on that page for the export procedure.
http://www.palm.com/cgi-bin/cso_kbURL.cgi?ID=28734
Make sure you select all for the range in the export window.
With the data saved in the folder you created, make a copy of that folder and save to a flash drive, cd-rw or external hard drive.
Anytime you make a change in Palm Desktop, export the data that was changed to that folder and save again to the external media.
With this process you can always import the data back into Palm Desktop anytime you have a problem with the data in Palm Desktop or if your computer/hard drive/device crashes.
To do the "clean" uninstall on the Vista PC, here are the instructions.
You should first make a copy of your data to have just in case something
happens. You can find your data files by going to Start --> Documents -->
Palm OS Desktop. Highlight your Palm Desktop username and right click and
copy. Then go to your PC desktop right click on a blank spot and select paste.
Disregard the first step above because your data is on the XP PC and we are just going to import the data.
Now you want to uninstall Palm Desktop and remove everything that has to do
with Palm Desktop from your computer.
Go to the following locations on the PC and delete the folders listed below.
C:\Program Files\Palm or Palm One
C:\Users\[Vista Login Name]\appdata\local\virtualstore\Program Files\Palm or
PalmOne
C:\Users\[Vista Login Name]\appdata
*Note you may need to view hidden folders to get to appdata. To do that go
into your control panel and open folder options. Go to view tab and uncheck
hide hidden files.
Once this is done you will need to delete some registry keys from your PC Operating System.
Word of warning, going here and deleting the wrong thing can cause your PC
from starting up, crashing and deletion of programs and data. If you feel
you are unsure of yourself, see if you have a friend that can help you or a
PC technician that you can pay to help you. This procedure will show them everything they need to delete. To make sure we have a good copy of the current registry, we need to do a backup of the Registry.
Go to start on the PC, in the search field type "regedit.exe" without quotes.
Highlight COMPUTER, go to File --> Export. Should pop up with a Save As box.
Current location is fine, should be in My Documents or save to a location you will remember. In the file name on the bottom type "backup[todaysdate]" i.e. backup07072008. Next, the hard part.
The easiest way to make sure your working with the correct key, highlight the key i.e. palm quick install, and press delete on your keyboard. It will ask you, are you sure. Say yes. Do the same thing for all keys below.
If you make a mistake, stop what you are doing. And call a PC technician.
BUT do not turn off your computer.
The reg keys are as follows (Note: some of theses reg keys will not be here
but if they are delete them)
* HKEY_CURRENT_USER\Software\U.S. Robotics\Palm Quick Install
* HKEY_CURRENT_USER\Software\U.S. Robotics\PalmOne File Transfer
* HKEY_CURRENT_USER\Software\U.S. Robotics\Pilot Desktop
* HKEY_CURRENT_USER\Software\Palm
* HKEY_CURRENT_USER\Software\Palm, Inc.
* HKEY_CURRENT_USER\Software\PalmDesktopAutorun
* HKEY_CURRENT_USER\Software\palmOne
* HKEY_CURRENT_USER\Software\PalmSource
* HKEY_LOCAL_MACHINE\Software\PalmSource or anything else that says palm
Next reboot your computer.
Then reinstall your palm desktop from the CD and do a hotsync. If it asks
you for a username and you synced your device before, put in 'test" if you
did not sync before create a hotsync name.
Post relates to: Palm i705

ORADC problem on Windows 2000 with Service pack 1 and service pack 2

Hi,
I have a VB application running on NT4.0 workstations. It uses
ORADC control to talk to ORACLE 7.3 When I load it on Windows
2000 with service pack 1 or service pack 2, I encounter some
problems.
The ORADC control is used in most of the VB forms and the
Refresh method of the ORADC conrol is used to refresh the APEX
TRUE DBGRID PRO control. When this action is executed, I receive
a run time error
"Method Refresh of object '_DORADC' failed Err#: -2147417848
It works fine when no service pack is applied on Win2K.
Can anyone tell me what's going on?
Thanks

satheesh_p wrote:
Thanks for your reply.
When I checked the system requirements. I couldn't find information on windows 2003 service pack 2
link http://www.adobe.com/products/coldfusion/systemreqs/.
Whether your OS is windows 2003 with service pack 2?
Are you sure coldfusion 8 will work on windows 2003 with service pack 2?
Regards,
Satheesh.
Well it was there, if you understand the naming properly:
ColdFusion 8 system requirements
Windows
Intel® Pentium® II or AMD Athlon processor
Microsoft®
Windows® 2000 Professional with Service Pack 3; Windows 2000 Server,
Advanced Server, or Datacenter Server with Service Pack 3; Windows
Server® 2003 Web, Standard, or Enterprise Edition with Service Pack 1
and R2; Windows Server® 2008; Windows XP Professional or Home Edition;
or Windows Vista®
R2 is the "offical" Microsoft name for service pack 2.

When will Best Buy offer Vista Service Pack 2?

It looks like all the Vista PC's on bestbuy.com have service pack 1. Microsoft released Service Pack 2 on May 26. When will Best Buy PC's come with Vista Service Pack 2 installed? It is hard for a person to upgrade to SP2l themsevles?

When you purchase your computer from best buy with optimization service (or for an existing PC) the update to SP2 is done during The optimization. At least at my precinct we do.
J
Any advice given on this forum is strictly measured against your ability to interpret that advice and in no way reflects the opinions, legality, policies or opinions of myself nor that of Best Buy.
When all Plausible explanations have been eliminated the the only explanation that remains no matter how ridiculous is the truth
Just Because You Think your an IT Professional doesn't mean you are one..... and Check your spelling.
Its Nice to be Somebody's Hero

Windows Vista Service Pack 1

Company I work for just got some new MSDN CD & DVD's and included in the pack was the official Windows Vista Service Pack 1 DVD. Just curious if anyone else has tried it with Boot Camp and had any issues? Was considering installing it but just wanted to check the forums to see what's up.

The general public release of Vista SP1 is out today and supposedly available through Windows Update, yet it does not appear as an available update when I check for it. Microsoft says that will happen in a number of cases, one being if there are incompatible drivers installed (which Microsoft knows about presumably). I'm wondering if anyone running Vista via Boot Camp has been able to access SP1 through Windows Update. It can also be downloaded, but I don't want to try it if it's not going to work. Another problem might be that I only have around 1.75 gigabytes left on the Windows partition. Any advice appreciated.

Windows vista service pack 1 keeps installing

My computer crashed, so had hard drive reformated and re-loading Windows Vista Ultimate 32-bit. Doing all the updates via Windows Update, I get to Service Pack 1. It installs successfully, but won't move onto Service pack 2. I have like 10 supposed successful
installations of Service Pack 1. I even downloaded SP2 and of course it won't install because it says I have to install SP1 first. Read documentation, searched forums and didn't find an answer to this problem. I even downloaded "Mr Fixit" and this didn't help.
I'm somewhat technical, but not a pro. Can's figure this out. Can someone help or point me in the right direction? Thanks.

Maybe im just stupid... But NOTHING that anyone has posted here has helped me at all :P Could someone please explain to me what i need to do to install service pack 1 and 2... I could find someone named Betts83 on the forums that someone said i should
go to and read some posts i found 3 posts.... One that was this exact thread, one that was posted 1st of November and another one wich was posted in 2012... The one from 1st of November didn't help me... And it was the one people said i was suppose to go to
to get help, but it still didn't to anything. Im starting to get impatient because i want to install Assassin's Creed 3, but it requires service pack 2 or higher to run! Maybe because this thread is so old i probably wont get an answer but if someone
would help me fix it it would be much appreciated.

With Vista Service Pack 2 NO SOUND on HP530 with Conexant High Definition SmartAudio HD2.

Last night I installed Vista service pack 2. Now I get the message "No audio output device is installed".
Drivers are up to date - that is, there are no new drivers for this Vista release to be found (yet).
Tried to roll back as suggested in another post. However, no new driver was installed so no roll back.
It looks as if Vista SP2 needs new drivers from HP. Does anyone have any suggestions??
Btw, HP instant support reports "the information you entered is not of a currently supported mode". Bought that model 1,5 year ago..... ;-(

This is a worldwide issue with several audio drivers after a recent Windows update. Microsoft's website shows a disclaimer saying that it is not responsible and that we should approach the Original Equipment Manufacturer about the problem. Obviously, our OEM is HP who, to date, have neither communicated a fix to their customers, nor have they issued a recall. <text deleted>
Please see the other thread in this forum entitled: HP Quicktouch On Screen Display has stopped working and no audio output device is detected.
Message Edited by WendyM on 10-21-2009 07:06 AM

My Satellite A205-S5800 Is InCompatible With Microsoft Vista Service Packs

I don't know where Toshiba gets off saying they're compatible with the Vista Service Packs when they are most certainly NOT. I have had the SAME exact problem with SP1 & SP2. I bought this paperweight at Best Buy (NEVER shop there), with Vista Home Basic, and ran into problems one month later, when I tried upgrading to SP1 (via Windows Update). It rebooted, and then refused to load. I had to reinstall everything. Again and again this happened. I took it to Best Buy, and they told me it was a faulty hard drive. Replaced, the problems reoccurred again. So, Best Buy claimed it was the Motherboard. A fresh one installed, SP1 finally worked from stand alone download. For 9 months, no problem. Then I stupidly decided to update to SP2 (via Windows Update). The SAME exact problem. Files were corrupted. Restore points vanished. Always with reinstalling to original format. I get SP2 standalone to work, and then Microsoft Update tells me I need to update with something or other. Rebooting ONCE AGAIN prevents me from loading up anything. Bets Buy now claims it's a software issue.
So, 3 different problems caused the exact same problem. Always with Windows Update, and almost always with Service Packs. This is compatibility? Toshiba sold me a lemon, a giant paper weight. I cannot upgrade it to Service Packs, and who knows which update next will frell me over. Especially since Microsoft forces updates on us from time to time. I have every right to update this laptop to the latest Service pack or other such necessary update to keep my system secure. What happens when my vulnerable machine is hijacked and zombieifed by nogoodnicks, and the police come knocking at my door? After all is said and done, and they chastise me about not updating my system, do I tell them, "No, it's OK. Toshiba says it's totally cool not to. They think Microsoft Service packs are evil"? Believe me, this situation can and has happened before. Machines can be compromised, and police will think it's you first.
Now, who at Toshiba do I speak to about a refund/replacement? I Lemon Law (via California) you, Toshiba. You sold me a worthless hunk of junk, and that is unacceptable. I will not use a system that can't be updated because you don't like Service Packs and Windows Update. and money was not spent to not use a laptop.

I think your tinfoil hat is on too tight. If it was a problem with that model, then nobldy would be able to update Windows, and there would be thousands of posts all over the Internet.
Problems are usually caused by software, sometimes installed by the user, and sometimes installed without the users knowledge. What's the state of your malware protection? Have you scanned for rootkits?
You also might want to run the System Update Readiness Tool to find problems.

MS Vista Service Pack 2 and BB Desktop Mgr Communicat​ion Problem

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