Msgs getting stucked in inbound queue

Hi All,
I am doing a jdbc- xi - ABAP proxy scenario. Data is coming into the R/3 via proxy but getting stucked up in inbound queue. When I go to the queue I can find entries with msg transaction recorded. When I manually execute the entry from the queue it is getting executed successfully.
In R/3 the msgs are with a green flag(scheduled). But when i execute it from inside the queue, I can see the success flag(chequered) one.
Why am I getting this problem?
Kindly help me debug this issue.
Thanks & Regards,
Jai Shankar.
Message was edited by: Jai Shankar

Hi,
Pls make sure your queues are registered and active...
you can register the queues using the SXMB_ADM transaction and executing the link "Manage Queues" in that.
Thanks,
Renjith

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Message stuck in inbound queue of r/3 for inbound proxy

Hi Experts,
The scenerio is Inbound Proxy.
I m using standard prgram rfbibl00 to post a document (FB01) in Inbound proxy. When the message is triggered from XI, it get stuck in inbound queue of R/3 ( SMQ2) giving the status text "Session 1: Special character for 'empty field' .
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dear experts,
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Message getting stuck in XBQO queue - Time limit exceeded

Hi All,
We have a BPM scenario in our project (on PI 7.0 SP18), where bundle of PEXR2002 Payment IDocs are received as a single flat file. This file is then consumed by the BPM, to split the message into multiple payments using Java Mapping.
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H Rosie,
1) Goto SXMB_ADM-> Integration Engine Configuration->Parameter EO_MSG_SIZE_LIMIT->possible values 0 - 2,097,151 (KB)
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545 mb file stuck in inbound queue

Hi
we are sending article master data from IS Retail to ftp server as flat file.
data size is around 545 mb...it got stuck in inbound queue(smq2) ..
error is : " Internally required memory is not available".
XI server config : RAM - 16 gb.
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Hi Michal
Thanks for your response
This activity is done in PRD server.
An idoc with 545 mb data is triggred from SAP.
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I came across a thread ..
Re: Processing large XML messages (>100Mb) in PI 7.1
According to this thread we need to maintain a parameter
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The scenario is -
JDBC Sender-->> SAP PI-->> ECC Server(via ABAP proxy)
The Interface is running properly in SAP PI & then the messages are getting posted to the Inbound queues in SAP ECC Box. Generally it takes few seconds for the messages to get processed, but now all are getting scheduled in the Inbound queues(in different channels as seen in SMQ2)
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XML file getting stucked in queue in ECC
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Is the printing issue with one specific printer or across system.
What method you have configured for output device.
There should be any issue if you add spool work process to Application server.
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Messages stuck in Inbound Queue with Ready Status

Hi All,
The messages in the Inbound queue are getting stuck in Ready status.
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go to --> sxmb_adm
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Some Journaled Calendar Requests get stuck in Submission queue - 550 5.6.0 - storage error in content conversion

I am having an issue on hub transport servers running Exchange 2010 SP3 RU6.
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The error is:
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Hi Mike,
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Please Note: My Posts are provided “AS IS” without warranty of any kind, either expressed or implied.

Messages getting stuck in QRFC Queue

Hi,
Today I noticed that a message had gotten stuck with the status "Sheduled for Outbound Processing" (scenario IDOC->XI->File), XI 3.0 SP11.
This in turn had the effect that the whole QRFC queue got stuck, and all following messages got stuck with status "Sheduled".
I had to remove the first message from the queue manually so that XI could start to purge the other messages from the queue.
What could be the reason for the first messages getting stuck with this status ("Sheduled for Outbound Processing")?
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Hi,
If the message got struck in Queue, you try to activate the queues in smq2 to reprocess the data instead of deleting it. This is the final solution. But you should able to see a dump in ST22 for this problem.
thanks,
sasi

Messages stuck in SMQ2 Inbound Queue.

Scenario: File->XI->Proxy
When I put 50 files at the same time in a directory, channel is configured Exactly Once in Order and we have created queue with the name GATQUEUE. The messages are picked up from directory and sent one by one to BPM process. 31 messages out of 50 poccesed succesfully but 19 of them get stuck in the queue always. Though GATQUEUE is released lately but they are stuck in 'XBQO$PE_WS90000013' queue. This is seen in SMQ2 Inbound Queue.
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Hi Kiran,
Just add the below parameter in XI tcode : SXMB_ADM
Execure Integration Engine and Configuration.
Click on Specific Configuration, go to change mode
Click on New entries
Category : MONITOR
Parameter :QRFC_RESTART_ALLOWED
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Network Print Jobs Always Get Stuck in Queue

Hello,
I have, perhaps, the most frustrating problem on the planet. In my home network, I have a HP Color LaserJet 2600n connected to my main PC, with 2 other PC's on the network. All 3 run Windows 7. Printing from my main PC works fine, but if I try to print over the network, the print job always gets stuck in the queue. I can see it stuck in the queue on my main PC, but I can't do anything about it. I can't delete it, nothing. If I restart the spooler, then it magically prints and clears the queue, but it's annoying to have to do that all the time. I've reinstalled the drivers several times to no avail. Tips?
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I have a similar problem, I have a directly connected 1300 and a network P3015. The 1300 is connected via USB, the 3015 is connected by RJ45 cable right to the router. Both printers have their print queues get stuck, but only from my HP Pavilion Elite HPE running HP-installed Windows 7. All the other machines in the office can use the 3015 printer perfectly well. One is an older Pavilion using XP-Pro, another is a Dell using XP-Pro and the third is a Lenovo laptop using Windows 7. All our toners are not refills (seems like a stupid suggestion that the toner cartridge could cause a queue to lock up). The problem is definitely between my machine and the HP printers. I have a Brother printer and a couple of Seiko/Epson printers that all work perfectly fine.
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JMS Messages getting stuck in queues

Hi,
I am facing this peculiar issue with queue messages not getting picked up.
Application Architecture: There is 1 JMS queue ( which resides in WLDomain1 with in a Unix Box) and there are 2 windows boxes having 2 weblogic domains each with 3 instances of MDB deployed on each of the domains. So total of 12 consumers (2 Box * 2 Domain * 3 Instances of MDB) listens to the JMS queue.
Issue: After bringing everything up I am able to see 12 consumer count listening to the queue. But when I run the application which writes total of 13 messages in the queue only 7 of them are getting processed and 6 messages are always getting stuck in the queues. Interestingly this 7 messages are mostly getting processed by consumers with in the same windows box. And the selection of windows box is completely random. To confirm whether both the windows boxes are configured fine I tried to test them individually and it works fine individually, the problem happens only if I bring up both the boxes together.
Another observation is, if I bring down the non working domains, the pending messages start getting processed by the working domains. It gives an impression that the non working domains seem to lock the messages for processing but doesn't actually process it. Only when I bring down the domains it releases this lock.
Below is the JMS Life cycle events I captured from log files :
1. Start domain1 in WIN Box1
####<Nov 24, 2009 7:54:00 PM CST> <> <> <1259114040304> <783400> <> <> <JMSModule!Queue> <ConsumerCreate> <<anonymous>> <MC:CA(/<IP_BOX1>):OAMI(server.jms.connection59.session60.consumer62)> <> <>
####<Nov 24, 2009 7:54:00 PM CST> <> <> <1259114040309> <239900> <> <> <JMSModule!Queue> <ConsumerCreate> <<anonymous>> <MC:CA(/<IP_BOX1>):OAMI(server.jms.connection59.session63.consumer65)> <> <>
####<Nov 24, 2009 7:54:00 PM CST> <> <> <1259114040313> <2100> <> <> <JMSModule!Queue> <ConsumerCreate> <<anonymous>> <MC:CA(/<IP_BOX1>):OAMI(server.jms.connection59.session66.consumer68)> <> <>
2. Start domain2 in WIN Box 1
####<Nov 24, 2009 7:54:55 PM CST> <> <> <1259114095403> <38600> <> <> <JMSModule!Queue> <ConsumerCreate> <<anonymous>> <MC:CA(/<IP_BOX1>):OAMI(server.jms.connection69.session70.consumer72)> <> <>
####<Nov 24, 2009 7:54:55 PM CST> <> <> <1259114095407> <335400> <> <> <JMSModule!Queue> <ConsumerCreate> <<anonymous>> <MC:CA(/<IP_BOX1>):OAMI(server.jms.connection69.session73.consumer75)> <> <>
####<Nov 24, 2009 7:54:55 PM CST> <> <> <1259114095410> <997700> <> <> <JMSModule!Queue> <ConsumerCreate> <<anonymous>> <MC:CA(/<IP_BOX1>):OAMI(server.jms.connection69.session76.consumer78)> <> <>
3. Start domain1 in WIN Box 2
####<Nov 24, 2009 7:56:12 PM CST> <> <> <1259114172061> <316500> <> <> <JMSModule!Queue> <ConsumerCreate> <<anonymous>> <MC:CA(/<IP_BOX2>):OAMI(server.jms.connection79.session80.consumer82)> <> <>
####<Nov 24, 2009 7:56:12 PM CST> <> <> <1259114172066> <324300> <> <> <JMSModule!Queue> <ConsumerCreate> <<anonymous>> <MC:CA(/<IP_BOX2>):OAMI(server.jms.connection79.session83.consumer85)> <> <>
####<Nov 24, 2009 7:56:12 PM CST> <> <> <1259114172072> <757000> <> <> <JMSModule!Queue> <ConsumerCreate> <<anonymous>> <MC:CA(/<IP_BOX2>):OAMI(server.jms.connection79.session86.consumer88)> <> <>
4. Start domain2 in WIN Box 2
####<Nov 24, 2009 7:56:54 PM CST> <> <> <1259114214000> <142800> <> <> <JMSModule!Queue> <ConsumerCreate> <<anonymous>> <MC:CA(/<IP_BOX2>):OAMI(server.jms.connection89.session90.consumer92)> <> <>
####<Nov 24, 2009 7:56:54 PM CST> <> <> <1259114214005> <38200> <> <> <JMSModule!Queue> <ConsumerCreate> <<anonymous>> <MC:CA(/<IP_BOX2>):OAMI(server.jms.connection89.session93.consumer95)> <> <>
####<Nov 24, 2009 7:56:54 PM CST> <> <> <1259114214009> <22400> <> <> <JMSModule!Queue> <ConsumerCreate> <<anonymous>> <MC:CA(/<IP_BOX2>):OAMI(server.jms.connection89.session96.consumer98)> <> <>
At this point console shows 12 consumers listening the queue which is absolutely fine.
5. Run application
--Message Production
This produces 13 messages ( I have not pasted the complete log)
-- Message Consumption ( Only 7 messages are consumed)
####<Nov 24, 2009 8:00:05 PM CST> <> <> <1259114405953> <576400> <ID:<1047832.1259114392542.0>> <> <JMSModule!Queue> <Consumed> <<anonymous>> <MC:CA(/<IP_BOX1>):OAMI(server.jms.connection59.session63.consumer65)> <<?xml version="1.0" encoding="UTF-8"?>
<mes:WLJMSMessage xmlns:mes="http://www.bea.com/WLS/JMS/Message"><mes:Header><mes:JMSTimestamp>1259114392542</mes:JMSTimestamp><mes:Properties/></mes:Header></mes:WLJMSMessage>> <>
####<Nov 24, 2009 8:00:10 PM CST> <> <> <1259114410091> <310100> <ID:<1047832.1259114393181.0>> <> <JMSModule!Queue> <Consumed> <<anonymous>> <MC:CA(/<IP_BOX1>):OAMI(server.jms.connection59.session66.consumer68)> <<?xml version="1.0" encoding="UTF-8"?>
<mes:WLJMSMessage xmlns:mes="http://www.bea.com/WLS/JMS/Message"><mes:Header><mes:JMSTimestamp>1259114393181</mes:JMSTimestamp><mes:Properties/></mes:Header></mes:WLJMSMessage>> <>
####<Nov 24, 2009 8:00:10 PM CST> <> <> <1259114410130> <364600> <ID:<1047832.1259114400626.0>> <> <JMSModule!Queue> <Consumed> <<anonymous>> <MC:CA(/<IP_BOX1>):OAMI(server.jms.connection59.session63.consumer65)> <<?xml version="1.0" encoding="UTF-8"?>
<mes:WLJMSMessage xmlns:mes="http://www.bea.com/WLS/JMS/Message"><mes:Header><mes:JMSTimestamp>1259114400626</mes:JMSTimestamp><mes:Properties/></mes:Header></mes:WLJMSMessage>> <>
####<Nov 24, 2009 8:00:10 PM CST> <> <> <1259114410134> <540700> <ID:<1047832.1259114393125.0>> <> <JMSModule!Queue> <Consumed> <<anonymous>> <MC:CA(/<IP_BOX1>):OAMI(server.jms.connection69.session76.consumer78)> <<?xml version="1.0" encoding="UTF-8"?>
<mes:WLJMSMessage xmlns:mes="http://www.bea.com/WLS/JMS/Message"><mes:Header><mes:JMSTimestamp>1259114393125</mes:JMSTimestamp><mes:Properties/></mes:Header></mes:WLJMSMessage>> <>
####<Nov 24, 2009 8:00:10 PM CST> <> <> <1259114410137> <632400> <ID:<1047832.1259114393128.0>> <> <JMSModule!Queue> <Consumed> <<anonymous>> <MC:CA(/<IP_BOX1>):OAMI(server.jms.connection69.session73.consumer75)> <<?xml version="1.0" encoding="UTF-8"?>
<mes:WLJMSMessage xmlns:mes="http://www.bea.com/WLS/JMS/Message"><mes:Header><mes:JMSTimestamp>1259114393128</mes:JMSTimestamp><mes:Properties/></mes:Header></mes:WLJMSMessage>> <>
####<Nov 24, 2009 8:00:12 PM CST> <> <> <1259114412026> <984200> <ID:<1047832.1259114393123.0>> <> <JMSModule!Queue> <Consumed> <<anonymous>> <MC:CA(/<IP_BOX1>):OAMI(server.jms.connection59.session60.consumer62)> <<?xml version="1.0" encoding="UTF-8"?>
<mes:WLJMSMessage xmlns:mes="http://www.bea.com/WLS/JMS/Message"><mes:Header><mes:JMSTimestamp>1259114393123</mes:JMSTimestamp><mes:Properties/></mes:Header></mes:WLJMSMessage>> <>
####<Nov 24, 2009 8:00:16 PM CST> <> <> <1259114416045> <41800> <ID:<1047832.1259114400005.0>> <> <JMSModule!Queue> <Consumed> <<anonymous>> <MC:CA(/<IP_BOX1>):OAMI(server.jms.connection69.session70.consumer72)> <<?xml version="1.0" encoding="UTF-8"?>
<mes:WLJMSMessage xmlns:mes="http://www.bea.com/WLS/JMS/Message"><mes:Header><mes:JMSTimestamp>1259114400005</mes:JMSTimestamp><mes:Properties/></mes:Header></mes:WLJMSMessage>> <>
6. At this point Admin Consol shows 6 messages pending in the queue
and From consumer numbers it is evident that consumers in WIN Box2 domains have not processed any messages
Now if I stop server in WIN Box2 Domain1, WIN Box1 picks up the messages instantely
####<Nov 24, 2009 8:13:22 PM CST> <> <> <1259115202343> <897600> <> <> <JMSModule!Queue> <ConsumerDestroy> <<anonymous>> <MC:CA(/<IP_BOX2>):OAMI(server.jms.connection79.session80.consumer82)> <> <>
####<Nov 24, 2009 8:13:22 PM CST> <> <> <1259115202346> <421900> <> <> <JMSModule!Queue> <ConsumerDestroy> <<anonymous>> <MC:CA(/<IP_BOX2>):OAMI(server.jms.connection79.session83.consumer85)> <> <>
####<Nov 24, 2009 8:13:22 PM CST> <> <> <1259115202379> <582300> <> <> <JMSModule!Queue> <ConsumerDestroy> <<anonymous>> <MC:CA(/<IP_BOX2>):OAMI(server.jms.connection79.session86.consumer88)> <> <>
####<Nov 24, 2009 8:13:24 PM CST> <> <> <1259115204888> <4600> <ID:<1047832.1259114400029.0>> <> <JMSModule!Queue> <Consumed> <<anonymous>> <MC:CA(/<IP_BOX1>):OAMI(server.jms.connection69.session76.consumer78)> <<?xml version="1.0" encoding="UTF-8"?>
<mes:WLJMSMessage xmlns:mes="http://www.bea.com/WLS/JMS/Message"><mes:Header><mes:JMSTimestamp>1259114400029</mes:JMSTimestamp><mes:Properties/></mes:Header></mes:WLJMSMessage>> <>
####<Nov 24, 2009 8:13:32 PM CST> <> <> <1259115212820> <256700> <ID:<1047832.1259114400258.0>> <> <JMSModule!Queue> <Consumed> <<anonymous>> <MC:CA(/<IP_BOX1>):OAMI(server.jms.connection59.session66.consumer68)> <<?xml version="1.0" encoding="UTF-8"?>
<mes:WLJMSMessage xmlns:mes="http://www.bea.com/WLS/JMS/Message"><mes:Header><mes:JMSTimestamp>1259114400258</mes:JMSTimestamp><mes:Properties/></mes:Header></mes:WLJMSMessage>> <>
####<Nov 24, 2009 8:13:43 PM CST> <> <> <1259115223579> <280600> <ID:<1047832.1259114400032.0>> <> <JMSModule!Queue> <Consumed> <<anonymous>> <MC:CA(/<IP_BOX1>):OAMI(server.jms.connection59.session60.consumer62)> <<?xml version="1.0" encoding="UTF-8"?>
<mes:WLJMSMessage xmlns:mes="http://www.bea.com/WLS/JMS/Message"><mes:Header><mes:JMSTimestamp>1259114400032</mes:JMSTimestamp><mes:Properties/></mes:Header></mes:WLJMSMessage>> <>
7. At this poing Admin Consol shows 3 messages pending in the queue
Now if I stop server in WIN Box2 Domain2, the remaining 3 gets processed
####<Nov 24, 2009 8:16:08 PM CST> <> <> <1259115368998> <193400> <> <> <JMSModule!Queue> <ConsumerDestroy> <<anonymous>> <MC:CA(/<IP_BOX2>):OAMI(server.jms.connection89.session90.consumer92)> <> <>
####<Nov 24, 2009 8:16:08 PM CST> <> <> <1259115369000> <885500> <> <> <JMSModule!Queue> <ConsumerDestroy> <<anonymous>> <MC:CA(/<IP_BOX2>):OAMI(server.jms.connection89.session93.consumer95)> <> <>
####<Nov 24, 2009 8:16:09 PM CST> <> <> <1259115369002> <902500> <> <> <JMSModule!Queue> <ConsumerDestroy> <<anonymous>> <MC:CA(/<IP_BOX2>):OAMI(server.jms.connection89.session96.consumer98)> <> <>
####<Nov 24, 2009 8:16:25 PM CST> <> <> <1259115385151> <123700> <ID:<1047832.1259114400324.0>> <> <JMSModule!Queue> <Consumed> <<anonymous>> <MC:CA(/<IP_BOX1>):OAMI(server.jms.connection69.session70.consumer72)> <<?xml version="1.0" encoding="UTF-8"?>
<mes:WLJMSMessage xmlns:mes="http://www.bea.com/WLS/JMS/Message"><mes:Header><mes:JMSTimestamp>1259114400324</mes:JMSTimestamp><mes:Properties/></mes:Header></mes:WLJMSMessage>> <>
####<Nov 24, 2009 8:16:29 PM CST> <> <> <1259115389660> <836600> <ID:<1047832.1259114400535.0>> <> <JMSModule!Queue> <Consumed> <<anonymous>> <MC:CA(/<IP_BOX1>):OAMI(server.jms.connection59.session63.consumer65)> <<?xml version="1.0" encoding="UTF-8"?>
<mes:WLJMSMessage xmlns:mes="http://www.bea.com/WLS/JMS/Message"><mes:Header><mes:JMSTimestamp>1259114400535</mes:JMSTimestamp><mes:Properties/></mes:Header></mes:WLJMSMessage>> <>
####<Nov 24, 2009 8:16:37 PM CST> <> <> <1259115397823> <610200> <ID:<1047832.1259114400432.0>> <> <JMSModule!Queue> <Consumed> <<anonymous>> <MC:CA(/<IP_BOX1>):OAMI(server.jms.connection69.session73.consumer75)> <<?xml version="1.0" encoding="UTF-8"?>
<mes:WLJMSMessage xmlns:mes="http://www.bea.com/WLS/JMS/Message"><mes:Header><mes:JMSTimestamp>1259114400432</mes:JMSTimestamp><mes:Properties/></mes:Header></mes:WLJMSMessage>> <>
Kindly throw some light on this issue. Also do let me know if you need any more specific details about this.
Thanks,
Abhijeet
Edited by: user5240164 on Nov 25, 2009 11:35 AM
Edited by: user5240164 on Nov 28, 2009 1:21 PM

Hi,
The problem may be conflicting names in your configuration. To ensure proper operation of WL Security, JMS, JTA, and JDBC, make sure that (A) each domain has a unique name, and (B) no two WebLogic servers have the same name (even if in two different domains).
To ensure a more even distribution of messages, either simply send more than a token amount messages (eg, a hundred or so, rather than just 12), or configure a custom connection factory on the domain that hosts the queue, reduce MessagesMaximum on the connection factory to 1, and then modify each MDB to refer to the custom connection factory. The MessagesMaximum setting controls the number of messages that can be pre-pushed (pipelined) to a single asynchronous consumer.
For more information see "Best Practices for JMS Beginners and Advanced Users" in the latest versions of the JMS admin guide, and "JMS Performance & Tuning Check List" in the WebLogic Performance and Tuning guide.
Tom

Messages getting stuck in Queue

Hi All,
In my scenario data is coming from database into XI and creating a file in SAP. The messages are getting stuck in the Queue and in message monitoring the status is showing as 'waiting'. Earlier the messages were getting successfully processed but system was running slow for the past two days. Is this because of system speed or some data issue?
For testing pupose I have deleted the old messages from Smq2 and tried but every new message is getting stuck in the queue. Please suggest.
Thanks,
Aparna

Please check the following blog :
/people/stefan.grube/blog/2006/04/27/how-to-deal-with-stuck-eoio-messages-in-the-xi-30-adapter-framework
try cancelling oldest messages, this should unblock queue
Regards,
Jamal

Messages got stuck in inbound adapter engine queue

Hi Experts,
My senario is File - XI -SAOP reciever and we have 8 usecases of same type. For 7 usecase, we dont have any problem. But for only one use case we have having heavy delay in processing messages.
All my messages got stuck in inbound queue of Adapter engine in to be delivered state, wait state, delivering state.
Please see the below logs and suggest some solution.
To be delivered Message log :
Time Stamp Status Description
2008-06-30 06:54:20 Success Processing child message of multi-message with message ID 8c597510-466f-11dd-92f9-000f203c93e0
2008-06-30 06:54:20 Success Using connection AFW. Trying to put the message into the receive queue.
2008-06-30 06:54:20 Success Message successfully put into the queue.
Waiting Message log :
Audit Log for Message: 4864ad2b-cabd-5891-e100-00000aa3fdb2
Time Stamp Status Description
2008-06-30 06:42:24 Success Processing child message of multi-message with message I
2008-06-30 06:42:24 Success Using connection AFW. Trying to put the message into the receive queue.
2008-06-30 06:42:24 Success Message successfully put into the queue.
2008-06-30 07:46:16 Success The message was successfully retrieved from the receive queue.
2008-06-30 07:46:16 Success The message status set to DLNG.
2008-06-30 07:46:16 Success Delivering to channel: CC_SOAP_Receiver
2008-06-30 07:46:16 Success SOAP: request message entering the adapter
2008-06-30 07:51:24 Success SOAP: call failed
2008-06-30 07:51:24 Success SOAP: sending a delivery error ack ...
2008-06-30 07:51:24 Success SOAP: sent a delivery error ack
2008-06-30 07:51:24 Error SOAP: error occured: java.net.SocketTimeoutException: Read timed out
2008-06-30 07:51:24 Error Exception caught by adapter framework: Read timed out
2008-06-30 07:51:24 Error Delivery of the message to the application using connection AFW failed, due to: Read timed out.
2008-06-30 07:51:24 Success The asynchronous message was successfully scheduled to be delivered at Mon Jun 30 07:56:24 GMT 2008.
2008-06-30 07:51:24 Success The message status set to WAIT.
Delivering Message log :
Audit Log for Message: 4864ad2d-cabd-5891-e100-00000aa3fdb2
Time Stamp Status Description
2008-06-30 06:42:24 Success Processing child message of multi-message with message ID 7481f110-466f-11dd-b8ce-000f203c93e0
2008-06-30 06:42:24 Success Using connection AFW. Trying to put the message into the receive queue.
2008-06-30 06:42:24 Success Message successfully put into the queue.
2008-06-30 07:46:24 Success The message was successfully retrieved from the receive queue.
2008-06-30 07:46:24 Success The message status set to DLNG.
2008-06-30 07:46:24 Success Delivering to channel: CC_SOAP_Receiver
2008-06-30 07:46:24 Success SOAP: request message entering the adapter
2008-06-30 07:51:24 Success SOAP: call failed
2008-06-30 07:51:24 Success SOAP: sending a delivery error ack ...
2008-06-30 07:51:24 Success SOAP: sent a delivery error ack
2008-06-30 07:51:24 Error SOAP: error occured: java.net.SocketTimeoutException: Read timed out
2008-06-30 07:51:24 Error Exception caught by adapter framework: Read timed out
2008-06-30 07:51:24 Error Delivery of the message to the application using connection AFW failed, due to: Read timed out.
2008-06-30 07:51:24 Success The asynchronous message was successfully scheduled to be delivered at Mon Jun 30 07:56:24 GMT 2008.
2008-06-30 07:51:24 Success The message status set to WAIT.
Thank you
Subbu

Dear Subramanyam,
Some message might be struck in the queue. Because of this reason furthur processing is not performed on time.
Please try to do like this:
Go to SXMB_MONI, or SXi_monitor, select QueueID in the row, which is showing green flag. In the next window belongs to queue select the queue and press unlock button on the panel.
This could possibly release the queue which is struck.
Best Regards
Praveen

CUEAC Console stuck calls in Queue

Hello,
We have an issue with stuck calls in CUEAC console. The inbound calls get stuck in All Queue and do not drop to Active calls. Cannot be answered, moved, etc. Operator needs to lift the receiver on the C7965 phone and put it back to terminate the call.
We tried a lot of steps to fix the issue - completely re-installed CUEAC Server, client, CT gateway devices, CTI Route pointes, and etc with Cisco TAC help. Also replaced network cables, replaced the phone, replaced computer. Same issue. Everything was working fine for a couple of years, but now it started all of a sudden. We get probably about 10 to 20 issues like that though out the day.
Can anybody advise please?
Thank you,
-Alex

I feel your pain on this one my friend...
There are so many reason why a call can get "stuck." If this is a chronic, business impacting problem, I suggest opening a TAC case to have your logs reviewed.
Otherwise, search the forums for other threads relating to this topic.
Do you know if the call was active? What I mean is, was there a caller on the line for 45 minutes? I doubt it, as most people will not wait 45 minutes.
There has been a long standing issue with phantom calls in UCCX, and in 7x Cisco provided a way to clear these calls without the need for bouncing the whole CRS engine. So it's just something you learn to live with.
I would encourage you, if you don't already, limit the length of time a caller can queue, before you send them somewhere else. Or, put some sort of notification in place (email, place call, etc) so you can address the issue, before it becomes a 45 minute call, followed by a disconnect.

IIS 6.0 - so many mails stuck in mail queue

Hi All,
From past 2 days, so many mails are getting stuck in mail queue folder. Normally, when there are more than 20 mails in queue, we used to restart SMTP and the queue gets cleared immediately. But , now the situation has changed. When we restart SMTP to clear
mails in queue, they keep on increasing, say from 20 to 100 and then after 1 hour or so, the number goes to 20-25 and again increasing. We have not changed anything, but dnt know why this is happening suddenly from past 2 days. Users also are complaining that
they are getting notification mails very late. The mails are not getting send and just staying in queue for a long time. I checked in SMTP log and found " OutboundConnectionResponse SMTPSVC1 E-SALES - 25 - - 421-4.7.0+[203.170.190.51++++++15]+Our+system+has+detected"+an+unusual+rate+of
0 0 77 0 17891 SMTP - - - -"
Kindly help and Please let me know if you need more information.
Thank you,
Phani.

Hi Darin,
Thank you for your reply. We dont have Azure.
Actually, we have an e-payment website and when users made transactions, the notification mails go to users. We are using IIS web server v6.0 for this whole set up and SMTP is also configured in this. Basically, I am programmer and this is not my work domain.
I am taking care of this server for time being and don't have much information/idea. Today, I observed the mails in queue are processing normally, but we did not change anything. What could be the reason for long mail queue for previous 2 days? can you throw
some light on this? :)
Thank you.
hi,
It seems like this issue may be not related to azure . I suggest you could post this issue into IIS forum or Window server General forum
http://social.technet.microsoft.com/Forums/windowsserver/en-US/home?forum=winservergen for more helps.
Regards,
Will
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Msgs getting stucked in inbound queue

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