MSI application and "normal" application package issue

Hello,
I have an application (called PRO/II v8.3) that I need to package.
The application is delivered with a .msi installation file or/and a .exe file
Both ways works fine with a manual install.
- First install with the .msi:
The msi install is the easiest but when logged in as a 'normal' user the msi install fails with error code 1603. Apparently the msi needs Admin right to execute. I called the software provider and there is no other way to execute the installation.
One way to install the .msi through zenworks correctly is to associate the application to the workstation and allow the app to launch in the worsktation reserved memory space (distribution option). But this way isn't correct for us because our users usually switch workstations, and this app isn't delivered to all users...
-Install with .exe file :
The install process goes Ok. The snapshot seems to be Ok but when delivering the app through zenworks, the application is unable to launch.
It shows a windows installer window again and again.
Looks like the snapshot process didn't took all the files or registry.
I'm unable to find out what is missing.
Is there any way to get out of this mess?
Any help is highly appreciated!
Regards,

Originally Posted by AndersG
Weshwesh1,
> The results are the same wether you log in with a normal user or a user
> with Admin privileges.
> It keeps asking for the .msi file, saying that "the feature you are
> trying to use is on a network ressource that is unavailable"
Ah, well I have always said that the MSI installer is utterly braindead..
> I really think the snapshot scanning process is unable to check all the
> differences.
> Any more advices?
Did you do the snapshot on an absolutely clean machine? I use a virgin Xp
VM for that.
One way, although tedious to find out what it wants is to use
filemon/regmon to see what it loops for
- Anders Gustafsson (Sysop)
The Aaland Islands (N60 E20)
Novell has a new enhancement request system,
or what is now known as the requirement portal.
If customers would like to give input in the upcoming
releases of Novell products then they should go to
http://www.novell.com/rms
Yes the snapshot is made from a fresh install workstation.
I tried to check the differences between 2 workstations (one with the snapped app and one with a hand made install).
This application has so many files and it's very very difficult to find out what is missing in the snapped workstation.
Regards

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