Msn email issues with Outlook 2007 and Blackberry 8830

I am trying to forward my msn email account messages to my Blackberry 8830 and when they come in to the device, I can read the header info, but the body of the message is a mess of HTML codes.
Gmail forwards fine and I have spent hours on the phone with both Blackberry/Verizon support and Microsoft support.
No one can figure it out.  Any ideas?
Linda

I have a msn account and both that account and the Gmail account are automatically sent to the blackberry divice.  Theycan be set up on the blackberry/verizon site or from the device.   I called and verizon confirmed they were set up right.
I can read the gmail ones, but the msn acocunt has abunch of code int he text/body part of the message.
What is weird, is that they worked fine of my last blackberry 8830, but this one is new last week.  It seems like a phone setting, but no one can find it.

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