TS4463 I am using Windows Vista with Outlook 2007 and iCloud. Everything has been great until this morning. I'm suddenly getting the message "Set of folders cannot be opened. The information store could not be opened.

I am using Windows Vista with Outlook 2007 and iCloud. Everything has been great until this morning. I'm suddenly getting the message "Set of folders cannot be opened. The information store could not be opened. I tried running the repair utlity to repair the iCloud however I am still getting this error message.

I tried rebooting. It didn't change anything.

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Syncing iCloud with contacts and calendar in MS Outlook 2007, will get message that "the set of folders cannot be opened. The information store could not be opened."

I install the iCloud Control Panel and information is uploaded from my Outlook Contact folder to iCloud. ICloud folders are created and syncing process between my iPhone, iCloud, and Outlook works for a while (day or 2). Then, when I open Outlook after a day of 2, I get the above message that "The set of folders cannot be opened. The information store could not be opened." The only resolve that I have found is to uninstall the iCloud Control Panel, the reboot my Windows computer, then reinstall the iCloud Control Panel and resync contacts and calendar to icloud. This is getting to be very cumbersome to use this feature. What is the cause of the problem that it keeps on disconnecting to iCloud?

I have also fixed it by uninstalling and then reinstalling iCloud, but as you have experienced, the problem recurs without reason. Apple would/could not help as they say that the problem is with Microsoft's Outlook and that I should talk to them. Microsoft's techies won't help without me paying some £200 as I have a Professional - a student's - version of Office 2007. This is scandalous. It is obvious, from the many who have reported the same problem n this forum, that Microsoft should look into this urgently and create a fix

When I try to create a calendar announcement in my iCloud calendar thru my PC / Outlook, it says 'the set of folders could not be opened. The information store could not be opened'. Can anyone help? This means I cannot set any calendar events thru my PC.

When I try to create an iCloud calendar announcement / event on my PC thru Outlook, I get the message 'the set of folders could not be opened. The information store could not be opened'.
I cannot set any calendar events for my shared calendar. Can ayone help?

If you upgraded to Windows 8 you may need to update the iCloud control panel for Windows to version 2.1 (see http://support.apple.com/kb/TS4463).

"Cannot start Microsoft Outlook. Cannot open the Outlook window. The information store could not be opened." [Office 2013/Office 365]

So here is the error in Outook 2013
"Cannot start Microsoft Outlook. Cannot open the Outlook window.
The information store could not be opened."
Very Very frustrating having spent three hours today reading forums, installing, reinstalling etc.
HELP?
1) I have completely un-installed and reinstalled Outlook 2013 (And also all of Office 2013)
2) Have blown away all profiles and created new ones.
3) Have blown away all Outook data files and starting from scratch
4) Have run /resetnavpane............in an attempt to rebuild the navigation pane
5) Have gone into Registry and deleted all remnants of previous Outlook installs, HKey_Local, System Current
config......Office etc.
6) I have spent hours reading online fixes/technet forums etc..............to no avail.
Please give more suggestions.
Thanks
Phil H Charlotte, NC

Hi,
Basically you have tried a lot but the issue still exists, now one more suggestion I can provide is to make sure Outlook is not configured to run in Compatibility Mode:
Take Windows 7 for example, in Start -> Type "Outlook" in the search box -> Right click on the "Outlook 2013" shortcut -> Click Properties -> Under Compatibility tab -> Make sure "Run this program in compatibility
mode for" is clear.
This method has resolved the issue for some users in this thread below:
http://answers.microsoft.com/en-us/office/forum/office_2007-office_install/cannot-start-microsoft-office-outlook-error-cannot/e75265b4-044f-4d92-a078-1acbf9ae34d6
I hope the information is helpful.
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Cannot open you default e-mail folders. The information store could not be opened?

Hi
I have a freshly installed version of windows (windows 7 ultimate x64) and when I put my credentials into Microsoft office via the Hotmail outlook connector (x64) i receive the following error message
Cannot open you default e-mail folders. The information store could not be opened
is there a way around this?

What's the version of Office you are using? Is it a 64bit or 32bit edition?
Check if Outlook is in a compatibility mode:
1> Open My Computer>Local Disk C>Program Files>Microsoft Office>Office XX>Outlook.exe.
(If you are using a 64 bit machine and not using Office 64bit, go to C:\Program Files x86\Microsoft Office>Office XX>Outlook.exe)
2> Right click on Outlook.exe and click on Properties and then click onCompatibility tab. Check if you have any check mark in any of the compatibility mode options. Make sure you also click on the option "change
settings for all users" tab at the bottom of the same screen and look for similar check boxes in the window.
3> If you see any check boxes in the compatibility mode options, uncheck all the boxes and click onApply and OK.
4> Try to open outlook again.
Thanks.
Tony Chen
TechNet Community Support

Using windows vista with two users and I can only open books with adobe digital editions on one account?

using windows vista with two users and I can only open books with adobe digital edition

You must authorize the second computer with the same Adobe ID.
There are sometimes issues with this registration: if you have them ....
Sometimes ADE gets its registration/activation confused and in a semi-authorized state.
Uninstalling and reinstalling does not help.
Unfortunately, it often then gives misleading error messages about what is wrong.
A common incorrect message informs you that the ID is already in use on another computer and cannot be reused.
This can often be resolved by completely removing any authorization using ctrl-shift-D to the Library screen on ADE (cmd-shift-D if on Mac).
Restart ADE, and then reauthorize with your (old) Adobe ID.

Using windows vista with two users and I can only open books with adobe digit

why?

Hi I was getting the same message on my Kobo touch when I tried to open library books (This document is protected by Adobe Digital Rights Management (DRM) and is not currently authorized for use with your Adobe ID. Please sign-in with the authorized Adobe ID and try again). After reading a few posts on this issue, I did the following:
- make sure you have Adobe 3.0
- deauthorize the computer using the instructions from their site (OverDrive | How to deauthorize Adobe Digital Edition...)
- get a book from the library book
- when prompted, open using ADE (or download- I just said open instead of download)
- when you try to open the book in ADE, it'll ask you to authorize computer
- I put in my authorization (the same as my Kobo) then transferred the book to my Kobo.
- I was then able to open my library book in my Kobo!

Problems with Outlook 2007 and icloud v2.1.1

Hi
I'm a plumber and sparky in the UK and I have been a user of Mobile me for a number of years to sync my Iphone diary with my Outlook 2007 diary since the days when i had an IPhone 3. Effectively this allows me to be updated with new or cancelled appointments whilst i'm out and about working and when i finish a job i update my iphone diary which in turn updates my outlook diary and my wife, who runs the office, can then invoice based on what i have updated. All worked well until recently. Then along came Icloud and mobile me was no more. The first version of Icloud control panel worked just the same as Mobileme control panel and we had no problems then version 2.1.1 came out and suddenly strange things started to happen. Firstly the curser would not highlight, on Outlook, any details to allow us to format or copy text. Then the notes section would no longer print if these notes were updated or changed on the pc although they would if they were updated on the iphone.
I contacted Microsoft about the issue and was told that as my software was more than 90 day old i would have to pay for suppor so i declined their kind offer and then called Apple where i spoke with a very nice support lady who had never encountered this problem before. I told her that i had tried all the usual things like "repair " the Outlook installation and deleting bits from the registry file, a forum had what to do, but still the problem persisted. She then told me that i should uninstall Icloud Control panel and then re-install it which i did and bingo suddenly it appeared to work correctly however when i merged the icloud diary with the diary on my pc the problem came back.
The reason i'm writing this is to say that i managed to find the first version of Icloud control panel in my download folder so i unistalled version 2.1.1 and installed version 1.0.0 and my system is back up and running correctly. so if you're haveing a similar problem go back to an earlier version of the control panel, when it did work, and you should be ok. For the apple people who read through these posting please sort this bug out before the next update as if the problem returns when i do an update in a few months time i may well scream.
I run Outlook 2007 on a windown 7 PC that's a good 3 years old. My Iphone is an Iphone 4 running iOS5
regards
David Llewellyn.

YvetteIsh wrote:
We are trying to roll out outlook 2007 together with outlook connector 7.2u1 at patch level 125361-03. Installation goes ok. But we have a major problem with Calendars.
Having used Sun Mail & Calendar for years our users subscribe to a number of calendars, these show up in outlook in the left hand pane and are selectable to view, which syncs the calendar into outlook - all well and good.
Now the major problem, when syncing another persons calendar to view availability etc, all the reminders get sent to the user viewing the calendar as well as going to the owner - where we have users that subscribe to around 20-30 calendars thats alot of other peoples reminders that pop up on the screen !This is a known issue - bug #6603810 - "Outlook Connector shows popup reminders in Outlook 2007 for Subscribed Calendars - need to turn off".
Outlook 2007 supports reminders in non-default calendars which is why you are now seeing this issue and not with say Outlook 2003.
The bug is fixed in patch 125361-05 - you must log a sun support request to get a copy of the patch.
http://msg.wikidoc.info/index.php/Submit_sun_support_request
Regards,
Shane.

I'm getting the message: C:\Users\Jane\AppData\Local\Temp\topics_politics_intermediate-11.mp3 could not be opened, because the associated helper application does not exist. Change the association in your preferences.

At first I thought it was a broken file, but then realised it was all MP3s.
The same MP3 downloads fine in Internet Explorer.
Thanks.

Do you have any setting for MP3 in Tools > Options > Applications ?
You usually need the QuickTime plugin to play MP3 files on Windows because that is the only plugin that supports that file extension if there is no MIME type specified to play the file with another plugin like Windows Media Player or RealPlayer.

HT4759 Problems with outlook 2010 and icloud

In outlook 2010, when trying to open up icloud calendar or contacts, I keep getting message, "The information store could not be opened". It worked fine until a few days ago. The only changes I made was to add a new router to my home network., Any suggestions?

This is a more detailed explanation of the prblem that I have posted o nthe Microsoft Forum:
I am a home user of Outlook 2010. My outlook is not picking up all my emails from the server. It is patchy. I have a whole bundle from yesterday which have not been downloaded despite appearing on my iPhone and iPad. Yesterday I received some emails - and then between 4.30pm GMT and 9.09pm GMT I did not receive 7 emails = including my responses from my iPad which I was sending. Everything appears on my iPhone and iPad, but does not come through to Outlook. No error messages or anything to tell me that there is a problem - just when I want to go back and look I cannot find them in Outlook, and have to reforward from my iPad. I get them when reforwarded so really don't understand what is going on.
Is anyone else experiencing this? BT service desk will not help me - say I need to go to the tech people on a paid for basis. If this is happening to others I guess the problem is with BT not Microsoft?

BCDEDIT.EXE /CREATESTORE causes error the boot configuration store could not be opened

I'm upgrading XP to Windows 7 with dual boot using an image and successfully installed on 6 other computers, the last two are failing when I issue the command:
bcdedit.exe /createstore
The boot configuration data store could not be opened.
The requested system device cannot be found.
I'm using a known good WINPE 4.0 (Windows 8) x64 USB boot environment, so most solutions that state to run elevated as an administrator do not apply.
C: is NTFS active partition, chkdsk doesn't find any errors on C:
I've updated the bootsector with the command
bootsect /nt60 c: /force /mbr
this of course disables booting into XP, but I can reboot and re-enable XP via
bootsect /nt52 c: /force /mbr
If I try a modified command
bcdedit.exe /createstore c:\BOOT\BCD
this also fails, and I've verified that the hidden system C:\BOOT folder does not exist before issuing the command
If I pre-create c:\BOOT (w/o hidden or system attributes) the command
bcdedit.exe /createstore c:\BOOT\BCD
does run successfully, but the following commands to add the Windows 7 boot entries and legacy NTLDR for XP dual boot still fail!
bcdboot.exe d:\windows /s c: /v
bcdedit.exe /create {ntldr} /d "Windows XP SP3"
bcdedit.exe /set {ntldr} device partition=C:
bcdedit.exe /set {ntldr} path \ntldr
bcdedit.exe /displayorder {ntldr} /addfirst
bcdedit.exe /default {ntldr}
bcdedit.exe /timeout 5
The two failing computers are older Dell OptiPlex 960 models, so I'm using traditional BIOS boot, EFI is not supported on these models. Hard drives are regular SATA (1 per computer), no other mass storage devices present besides DVD (empty), and hard
drives are not GPT formatted. Drives are old enough that they are regular 512 sector devices (no 512 emulation or 4K issues).

Thanks for your response Niki Han, the current status is the computers are booting correctly into the original XP SP3, since I've started them with my WINPE
4.0 x64 USB flash drive and issued the command to restore the original NTLDR boot process "bootsect /nt52 c: /force /mbr".
I also verified that there are no hidden partitions, and that there is only one active partition, C: which is a standard NTFS volume:
Partition 1
Type : 07
Hidden: No
Active: Yes
I've also verified that the BIOS is the same and the hard drive mode set in the BIOS is the autodetect RAID in both the working and non-working systems. I'll review the article you provided at
http://technet.microsoft.com/en-us/library/ee829686(v=ws.10).aspx#BKMK_Step4
which may allow me to get these two systems dual booting. I do know that I'll need to delete the corrupted hidden system c:\Boot folder to avoid any issues.
I do want to figure out why the command
bcdedit.exe /createstore
is outputting this error on just these two systems:
The boot configuration data store could not be opened.
The requested system device cannot be found.
What exactly does bcdedit.exe do when given the /createstore command, does it create a new empty store from the exe itself, or does it copy a store from the running system? I think the key to figure this out is understanding what the error "The
requested system device cannot be found." is trying to tell us.

The document "BOULET PEANUT - OFF LINE 3-QuickTime H.264.mov" could not be opened. An unknown error occurred (-101)

I turned on my mac this morning after using Qt all day yesterday with no problems
I get this message
The document “BOULET PEANUT - OFF LINE 3-QuickTime H.264.mov” could not be opened. An unknown error occurred (-101)
Also QT will not play the audio of the files
I'm on a mac pro, 10.7.4
Everything updated
Any know whats up and can help solve this, it seems to be a software related problem to QT 7 or X

Exactly the same by my iMac.
"The document ... could not be opened. An error occurred (-101)"
I can play the same video with VLC player but not with QuickTime.
QuickTime and iTune can not play anything at all.
VLC Player however can play all medias without any problem.
All my apps are uptodate.
What could be the problem?

Can you sync attachments from an iPhone to a Windows PC with Outlook 2007?

Can you sync attachments from an iPhone to a Windows PC with Outlook 2007? I would like to receive email on the iphone with attachments and then sync the attachments to a Windows XP PC with Outlook 2007 without Outlook 2007 having to connect to the mail server itself and having to separely download the attachment. Is this possible?
I have only tried one pdf file which downloaded wonderfully to the iPhone. I synced to the PC without the PC being connected to the email account. This also worked except that when I tried to open the attachment on the PC I got a message that the mail wasn't fully downloaded. When I went on=line on the PC, it downloaded the attachment. I would love to have this option because I can't access some email accounts from my corporate computer.

Can you sync attachments from an iPhone to a Windows PC with Outlook 2007? I would like to receive email on the iphone with attachments and then sync the attachments to a Windows XP PC with Outlook 2007 without Outlook 2007 having to connect to the mail server itself and having to separely download the attachment. Is this possible?
No it is not. The only information synced regarding email accounts is the email account information only and this is in one direction only - from your computer to the iPhone via iTunes.

I get the following error everytime I download something from the internet:-"/Users/vinaypunjabi/Downloads/Ontario Colleges Chart(2)(1).pdf could not be opened, because an unknown error occurred. Try saving to disk first and then opening the file".

I get the following error everytime I download something from the internet:-"/Users/vinaypunjabi/Downloads/Ontario Colleges Chart(2)(1).pdf could not be opened, because an unknown error occurred. Try saving to disk first and then opening the file".
Then it shows as downloading failed.But if I click on it twice ,it opens up .
this has started happening since last week.Before this ,it never happened.
Please suggest what has gone wrong somewhere and how can I rectify it.

Please install the following add-on to see if it helps.
https://addons.mozilla.org/en-US/firefox/addon/pdfjs/

HT1339 when i restore my ipod at the end it says it cannot restore because "ipod software server could not be contacted" how do i fix that?

when i restore my ipod at the end it says it cannot restore because "ipod software server could not be contacted" how do i fix that?

See here: iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
B-rock

TS4463 I am using Windows Vista with Outlook 2007 and iCloud. Everything has been great until this morning. I'm suddenly getting the message "Set of folders cannot be opened. The information store could not be opened.

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