MSS PCR screen error in UWL

HI expersts.
Does anybody have an idea how create service in WF_EXTSRV and WF_HANDCUST for MSS PCR screens .
if anybody worked on MSS PCR screens in portal side (not developmet) .plz share with me .
In my uwl when i try to open the PCR form request it is throwing error
"message number can not read form workflow container"
Thanks in Advance
Surekha .

Hi srinivasan
Thanks for ur reply.
The same task is there in users inbox in R3.
I have refreshed UWL system .
What i think service(ABAP) is required for this task . That is through WF_EXTSRV and WF_HANDCUST.
How to create service in WF_EXTSRV .
Surekha.

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