MSS Report Export to excel - ERROR - load: class query not found

Hi All,
I am navigating and getting error as follows:
Manger Services ->My reports -> Report Selection -> HIS Reports -> General -> Employee Details -> add some people and click start report -> report shows -> click local file -> save as spreadsheet get ERROR - load: class query not found in the status bar or IE and IE then locks up
Please reply if any one has some clue.
Thanks & Regards,
Vishal

Hey Vishal,
This issue gave us a  very hard time. The query was HRIS manager. when you add some attributes to be exported to excel and then select export. It hangs there. or hangs at the step where you select save as spreadsheet, OR after it where it runs a query to export.
I came to know that Java JRE is used in the last step. So for solving this issue, go to java.com, on the first screen there will be big link to install java(i guess JRE). install it and then try exporting your query. I am sure it will work.
Just notice that after doing installation of Java you will get coffee cup in you system tray.
Thanks.
Ankur.
P.S. Points if works.

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    <TextRun>
    <Value>=Fields!customerName.Value</Value>
    <Style />
    </TextRun>
    </TextRuns>
    <Style />
    </Paragraph>
    </Paragraphs>
    <rd:DefaultName>customerName</rd:DefaultName>
    <Style>
    <Border>
    <Color>LightGrey</Color>
    <Style>Solid</Style>
    </Border>
    <PaddingLeft>2pt</PaddingLeft>
    <PaddingRight>2pt</PaddingRight>
    <PaddingTop>2pt</PaddingTop>
    <PaddingBottom>2pt</PaddingBottom>
    </Style>
    </Textbox>
    </CellContents>
    </TablixHeader>
    <Visibility>
    <Hidden>=IIF(Globals!RenderFormat.Name="EXCEL",true,false)</Hidden>
    </Visibility>
    </TablixMember>
    </TablixMembers>
    </TablixColumnHierarchy>
    <TablixRowHierarchy>
    <TablixMembers>
    <TablixMember>
    <Group Name="customerName1">
    <GroupExpressions>
    <GroupExpression>=Fields!customerName.Value</GroupExpression>
    </GroupExpressions>
    </Group>
    <SortExpressions>
    <SortExpression>
    <Value>=Fields!customerName.Value</Value>
    </SortExpression>
    </SortExpressions>
    <TablixHeader>
    <Size>1in</Size>
    <CellContents>
    <Textbox Name="customerName1">
    <CanGrow>true</CanGrow>
    <KeepTogether>true</KeepTogether>
    <Paragraphs>
    <Paragraph>
    <TextRuns>
    <TextRun>
    <Value>=Fields!customerName.Value</Value>
    <Style />
    </TextRun>
    </TextRuns>
    <Style />
    </Paragraph>
    </Paragraphs>
    <rd:DefaultName>customerName1</rd:DefaultName>
    <Style>
    <Border>
    <Color>LightGrey</Color>
    <Style>Solid</Style>
    </Border>
    <PaddingLeft>2pt</PaddingLeft>
    <PaddingRight>2pt</PaddingRight>
    <PaddingTop>2pt</PaddingTop>
    <PaddingBottom>2pt</PaddingBottom>
    </Style>
    </Textbox>
    </CellContents>
    </TablixHeader>
    <Visibility>
    <Hidden>=IIF(Globals!RenderFormat.Name="EXCEL",false,true)</Hidden>
    </Visibility>
    </TablixMember>
    <TablixMember>
    <Group Name="CustomerCode">
    <GroupExpressions>
    <GroupExpression>=Fields!CustomerCode.Value</GroupExpression>
    </GroupExpressions>
    </Group>
    <SortExpressions>
    <SortExpression>
    <Value>=Fields!CustomerCode.Value</Value>
    </SortExpression>
    </SortExpressions>
    <TablixHeader>
    <Size>1in</Size>
    <CellContents>
    <Textbox Name="CustomerCode">
    <CanGrow>true</CanGrow>
    <KeepTogether>true</KeepTogether>
    <Paragraphs>
    <Paragraph>
    <TextRuns>
    <TextRun>
    <Value>=Fields!CustomerCode.Value</Value>
    <Style />
    </TextRun>
    </TextRuns>
    <Style />
    </Paragraph>
    </Paragraphs>
    <rd:DefaultName>CustomerCode</rd:DefaultName>
    <Style>
    <Border>
    <Color>LightGrey</Color>
    <Style>Solid</Style>
    </Border>
    <PaddingLeft>2pt</PaddingLeft>
    <PaddingRight>2pt</PaddingRight>
    <PaddingTop>2pt</PaddingTop>
    <PaddingBottom>2pt</PaddingBottom>
    </Style>
    </Textbox>
    </CellContents>
    </TablixHeader>
    <Visibility>
    <Hidden>=IIF(Globals!RenderFormat.Name="EXCEL",true,false)</Hidden>
    </Visibility>
    </TablixMember>
    </TablixMembers>
    </TablixRowHierarchy>
    <DataSetName>DataSet1</DataSetName>
    <Top>0.53in</Top>
    <Left>0.5925in</Left>
    <Height>0.75in</Height>
    <Width>3in</Width>
    <ZIndex>1</ZIndex>
    <Style>
    <Border>
    <Style>None</Style>
    </Border>
    </Style>
    </Tablix>
    </ReportItems>
    <Height>1.51958in</Height>
    <Style />
    </Body>
    <Width>5in</Width>
    <Page>
    <LeftMargin>1in</LeftMargin>
    <RightMargin>1in</RightMargin>
    <TopMargin>1in</TopMargin>
    <BottomMargin>1in</BottomMargin>
    <Style />
    </Page>
    <AutoRefresh>0</AutoRefresh>
    <DataSources>
    <DataSource Name="DS">
    <DataSourceReference>DS</DataSourceReference>
    <rd:SecurityType>None</rd:SecurityType>
    <rd:DataSourceID>36063f24-6742-4f6a-a067-0e7a60156149</rd:DataSourceID>
    </DataSource>
    </DataSources>
    <DataSets>
    <DataSet Name="DataSet1">
    <Query>
    <DataSourceName>DS</DataSourceName>
    <CommandText>select 'customer1' customerName,'Code1'CustomerCode,11 Result
    union
    select 'customer1' customerName,'Code2'CustomerCode,14 Result
    union
    select 'customer1' customerName,'Code3'CustomerCode,17 Result
    union
    select 'customer2' customerName,'Code1'CustomerCode,12 Result
    union
    select 'customer2' customerName,'Code2'CustomerCode,15 Result
    union
    select 'customer2' customerName,'Code3'CustomerCode,18 Result</CommandText>
    <rd:UseGenericDesigner>true</rd:UseGenericDesigner>
    </Query>
    <Fields>
    <Field Name="customerName">
    <DataField>customerName</DataField>
    <rd:TypeName>System.String</rd:TypeName>
    </Field>
    <Field Name="CustomerCode">
    <DataField>CustomerCode</DataField>
    <rd:TypeName>System.String</rd:TypeName>
    </Field>
    <Field Name="Result">
    <DataField>Result</DataField>
    <rd:TypeName>System.Int32</rd:TypeName>
    </Field>
    </Fields>
    </DataSet>
    </DataSets>
    <Language>en-US</Language>
    <ConsumeContainerWhitespace>true</ConsumeContainerWhitespace>
    <rd:ReportUnitType>Inch</rd:ReportUnitType>
    <rd:ReportID>3c1c52a7-70c0-4ed8-8f18-f621ef973a48</rd:ReportID>
    </Report>
    Thanks
    Prasad

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