Much trouble with imports - please help!

Very frustrated here! When I put a CD into my computer drive, nothing happens at all. It's not recognised, not only in iTunes but in My Computer too. This has happened for a while. When, very occasionally, I find that the CD is recognised by iTunes only the first few seconds/minutes are recorded or the real time is overridden by something like 782:34:23 and the song doesn't play at all. I know others have had this problem too, but I just wanted to post my CD diagnostic in the desperate hope that anyone out there has a solution or suggestion.
I have re-installed iTunes and suchlike but this doesn't help so I assume it's something clever and technical that I have to do...
Anyway here's the diagnostic:
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Dell Computer Corporation Dimension 2400
iTunes 6.0.1.3
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
LowerFilters: PxHelp20 (2.0.0.0), drvmcdb (1.0.0.1), sscdbhk5 (1.0.0.1),
UpperFilters: GEARAspiWDM (2.0.4.3),
Video Driver: Intel(R) 82845G/GL/GE/PE/GV Graphics Controller\Intel(R) 82845G /GL/GE/PE/GV Controller
Found aspi32 running.
Thanks tons in advance.
KW
Dell Windows XP

Toonz,
Sorry it's taken a while to reply, haven't had access to my computer for a few days.
I downloaded the iTunes you suggested, here are the CD diagnostics:
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Dell Computer Corporation Dimension 2400
iTunes 6.0.2.23
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
LowerFilters: PxHelp20 (2.0.0.0), drvmcdb (1.0.0.1), sscdbhk5 (1.0.0.1),
UpperFilters: GEARAspiWDM (2.0.4.3),
Video Driver: Intel(R) 82845G/GL/GE/PE/GV Graphics Controller\Intel(R) 82845G /GL/GE/PE/GV Controller
Found aspi32 running.
IDE\DiskWDCWD400BB-75FRA0_____________________77.07W77, Bus Type ATA, Bus Address [0,0]
IDE\CdRomSAMSUNGCDRW/DVD_SM-352F________________T902___, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is administrator.
D: SAMSUNG CDRW/DVD SM-352F, Rev T902
Unclosed disc in the drive.
Get drive speed succeeded.
The drive CDR speeds are: 48.
The drive CDRW speeds are: 48.
Thanks so much.
Kx

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