Multiple Collection Steps

Hi Experts,
I have a requirement to trigger multiple collection steps when a certain condition is reached.
For e.g. I have two different steps to
1. Send a disconnection notice.
2. Remove customer from Budget Billing.
These two are common steps for all customers but for a certain group I have to perform both. One option would be to create a third collection step and assign multiple dunning activities to achieve this.
Is there any other way by which this can be achieved in BRF itself.?
Regards,
Shweta

Shweta:
FICA collections does not support multiple results being passed back from BRF (gui version, I assume, and not BRF+).  You would need to define a step with multiple activities.  Alternately, they could be steps which are triggered on consecutive days?
regards,
bill.

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